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Electric AI

3.5
(15)

Write a review

IT management software for managed software providers (MSP)

(3)

Electric AI Pricing, Features, Reviews and Alternatives

Electric AI FAQs

Q. What type of pricing plans does Electric AI offer?

Electric AI has the following pricing plans:
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Electric AI?

Electric AI has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Electric AI support?

Electric AI supports the following languages:
English


Q. Does Electric AI support mobile devices?

Electric AI supports the following devices:
Android, iPad, iPhone


Q. Does Electric AI offer an API?

No, Electric AI does not have an API available.


Q. What other apps does Electric AI integrate with?

Electric AI integrates with the following applications:
Google Forms, Microsoft Outlook, Jira, Autodesk Construction Cloud, Cisco Meraki, Google Docs, Gmail, Trello, Box, Microsoft Teams, Freshdesk, Adobe Analytics, Camtasia, Okta, Slack, Canva, Basecamp, Confluence, Dashlane for Business, ClickUp, Google Calendar, Asana, HubSpot CRM, Adobe Advertising Cloud


Q. What level of support does Electric AI offer?

Electric AI offers the following support options:
Chat, FAQs/Forum, Phone Support, Email/Help Desk

Electric AI product overview

What is Electric AI?

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more via a unified platform. The application allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Phone Support
Email/Help Desk

Training options

In Person
Documentation
Live Online

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60

Per month

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Electric AI pricing information

Value for money

3.4

/5

15

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Electric AI features

Functionality

3.6

/5

15

Total features

85

19 categories

Most valued features by users

Third-Party Integrations
Reporting/Analytics
Access Controls/Permissions
Alerts/Notifications
Reporting & Statistics
Monitoring
User Management
Workflow Management

Functionality contenders

Electric AI users reviews

Overall Rating

3.5

/5

15

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.08/10
Rating distribution

5

4

3

2

1

5

5

1

1

3

Pros
Feels more conversational, more organic, less clinical than typical email based IT. My customer success manager was committed, insightful, and a great asset.
The ease of accessibility, their quick response time, and the customer service. And Quality Assurance Analyst Dyran White has been an absolute godsend for us.
Electric pretty much solved our IT woes. Huge improvement in quality AND cost.
Cons
Paid projects executed through the project management team were executed poorly, such as not taking backups before large-scale email migrations that wound up having issues with no backups to rely on.
Their system for managing hardware, Turbine, is a disaster, and their help desk was more or less useless, resulting in my staff managing their IT issues.
I don't know how our agents wound up deviating from said scripts so often, but this is ultimately the issue with humans - they make mistakes.

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