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BetterCloud

3.8
(17)

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Automate to innovate with zero touch SaaS operations.

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(7)

BetterCloud Pricing

Pricing overview

Value for money rating

3.5

/5

17

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Pricing details

A free 30-day Enterprise trial is available to all customers. BetterCloud offers the following editions:

Basic: A free product focused on monitoring, alerting, and insights.

Pro: Builds on Basic with administration tools and workflows for every step of the user lifecycle.

Enterprise: Offers auditing, compliance, and data loss prevention (DLP) policies, plus full-service admin and reporting tools.

What users say

Hell, my cheaper subscription services have cancellation components built into their apps, why can't this one.
BetterCloud's workflows make it easy to do minimal amounts of clicks to de-provision users in a secure manner, confirm that data is not loss, and save on licensing.

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Reviewers who mentioned pricing said:

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Jon S.

Plastics, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bettercloud makes GSuite Management much easier

Reviewed 4 years ago

We have thought of going without Bettercloud, but everytime we recognized the high value it provides - it would be tough to live without it.

Pros

Bettercloud was a life saver when we moved over to GSuite- the Google Admin just wasn't cutting it with all the features and needs we had, but Bettercloud provides everything we need.

Cons

The user interphase took a little getting used to, but once I located what I needed, it's been great

AR
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Verified reviewer

Retail, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great but expensive product

Reviewed a month ago

Overall this platform is great because that allows you to create complicated workflows without writing code, the customization is really seamless and fast.

Pros

Creating workflows is so easy and you can make use of integrations easily.

Cons

I can not really tell you any disadvantages but only the price is so expensive.

AR
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Verified reviewer

Management Consulting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Ok tool, but Buyer Beware

Reviewed 6 years ago

I WOULD NEVER BUY FROM THEM AGAIN - BUYER BEWARE! We have a standard Google for Business domain, which they never fully integrated with. Most of their so-called tools, didn't work right and the one that did kind of work was the email monitoring, but even then, the users' email that you are monitoring is simply the tool sending you a TXT file of incoming and outgoing emails, it's can't un decrypt...

Pros

No pros were added to this review

Cons

Horrible customer service Integration with the Google Domain was poor at best

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Morgan R.

Facilities Services, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Poor Customer Service

Reviewed 7 years ago

I have found working with this company to be extremely frustrating. On 8/9/15 I was told by email that their rates would be going up. The message said: Should you wish to make changes to your subscription, written confirmation is required 30 days prior to renewal. Please don't hesitate to reach out to us - our first priority is agreeing to a fair price for both our companies. So I wrote on 8/12/15...

Pros

Unknown - I don't use their service, but that doesn't stop them from charging my credit card

Cons

They take your money without authorization

AR
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Verified reviewer

Museums and Institutions, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Expensive & better options out there

Reviewed 3 years ago

- Watch your contract. They will raise prices, sometimes double your renewal. - Make sure you give them the full 30 days if you want to cancel otherwise they will lock you in for another year. - They told me they normally don't negotiate with orgs as small as mine.

Pros

- Improved workflow - Great reporting - Easy deprovisions - decent alerting

Cons

- Very expensive, inconsistent pricing - Features behind industry - Clunky UI