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GoodAccess Reviews - Page 2
97 reviews
Recommended
Itai R.
Gambling & Casinos, 51-200 employees
Used daily for 2+ years
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Since we rely daily on a VPN to connect with multiple connections, the VPN stability is crucial to us. in that sense GoodAccess never fails, very stabile VPN and a very good support back up. In the past I tried to briefly use ExpressVPN, GoodAccess VPN is more stabile. let alone cheaper (which is a bonus:))
1. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly 2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once
Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app.
Dave W.
Internet, 1-10 employees
Used daily for 2+ years
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Very positive, and highly recommended. Excellent and friendly customer service once contact was made. Brilliant product, very stable and well engineered, easy to manage, all the configuration options required.
It was less expensive than all the other providers (such as Nord) that we reviewed. The pricing was transparent and once signed up the onboarding of the entire team was simple and quick. The app which controls the VPN is great - very simple but effective and clear.
A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional.