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GoodAccess Logo

Zero Trust Architecture as a Service

GoodAccess Reviews - Page 2

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97 reviews

IR
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Itai R.

Gambling & Casinos, 51-200 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recommended VPN service *****

Reviewed a year ago

Since we rely daily on a VPN to connect with multiple connections, the VPN stability is crucial to us. in that sense GoodAccess never fails, very stabile VPN and a very good support back up. In the past I tried to briefly use ExpressVPN, GoodAccess VPN is more stabile. let alone cheaper (which is a bonus:))

Pros

1. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly 2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once

Cons

Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app.

DW
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Dave W.

Internet, 1-10 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Brilliant VPN for Teams

Reviewed a year ago

Very positive, and highly recommended. Excellent and friendly customer service once contact was made. Brilliant product, very stable and well engineered, easy to manage, all the configuration options required.

Pros

It was less expensive than all the other providers (such as Nord) that we reviewed. The pricing was transparent and once signed up the onboarding of the entire team was simple and quick. The app which controls the VPN is great - very simple but effective and clear.

Cons

A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional.