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GoodSync vs Altaro VM Backup Comparison

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Overview

GoodSync is a complete data backup and synchronization solution for businesses of any size with centralized management and...

Category Leaders

Altaro VM Backup is a virtual machine backup & replication solution for Microsoft Hyper-V & VMware environments. The cloud-based...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

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Pricing

Starting from

39.95

One-time payment

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

485

One-time payment

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

88

5

4

3

2

1

55

26

3

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.8

119

5

4

3

2

1

92

25

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It's nice to have some of the community support to help answer questions and muddle through a specific set up you'd like to see, but for the most part, it's pretty easy to figure out.
AvatarImg

Sunil M.

GoodSync has a good UI that is intuitive and the manual is excellent. Simple file syncronization tasks are easy to setup and can be easily autimated if needed.

DC

Donald C.

GoodSync customer service is great and very responsive. I was able to work out a fair price for a particular situation, specific to my case.

AR

Anonymous Reviewer

Pros

Super easy to setup! super easy to use! rock solid software with outstanding support. This is by far one of the best backup&recovery products since years.

SE

Stefan E.

Cloud management console makes it easier to manage and receive alerts from anywhere. Support is great and always very helpful in resolving issues promptly.

PG

Posh G.

The user interface is a very nice place from which to work. The integration with Hyper-V has been extremely reliable.

JB

Jason B.

Cons

I reported this unbeleivably rude and poorly informed tech to the company and received a refund and a statement that they have problems getting SMB to work.

DC

Donald C.

Infrequently, there are errors that I can't understand.
AvatarImg

Edward P.

I asked for a supervisor to contact me by phone so we could step thru the process of what was happening but they wouldn't do do that. I can no longer run the program I paid for.

AR

Anonymous Reviewer

Cons

Too sensitive with error codes from storage devices. In cases that other products complete the backup and restore, Altaro fails due to minor errors reported from storage devices.

sf

shlomo f.

I have never heard ot attended to any complaints about the product just the process of invoicing and processing an order is time consuming.

AR

Anonymous Reviewer

I tried my best to find something to dislike but we've never had any serious problems or flaws with the software.

SE

Stefan E.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features30
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Billing & Invoicing
  • Capacity Management
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Dashboard
  • Data Capture and Transfer
  • Data Recovery
  • Data Replication
  • Data Synchronization
  • Deduplication
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Encryption
  • File Transfer
  • Graphical User Interface
  • Incremental Backup
  • Live Chat
  • Local Server Options
  • Monitoring
  • Multi-OS
  • Multiple Format Support
  • Multiple System Support
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Synchronization
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Summary Reports
  • Two-Factor Authentication
  • VM Backup
  • Virtual Machine Encryption
  • Virtual Machine Monitoring
  • Virtual Machine Snapshots
  • Virtual Server
  • Web Access / Restoration
  • Total features45
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Billing & Invoicing
  • Capacity Management
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Dashboard
  • Data Capture and Transfer
  • Data Recovery
  • Data Replication
  • Data Synchronization
  • Deduplication
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Encryption
  • File Transfer
  • Graphical User Interface
  • Incremental Backup
  • Live Chat
  • Local Server Options
  • Monitoring
  • Multi-OS
  • Multiple Format Support
  • Multiple System Support
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Synchronization
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Summary Reports
  • Two-Factor Authentication
  • VM Backup
  • Virtual Machine Encryption
  • Virtual Machine Monitoring
  • Virtual Machine Snapshots
  • Virtual Server
  • Web Access / Restoration

Integrations

  • Total integrations2
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

Reliable File Syncing/Backup

Reviewed 3 years ago

Backup, backup, backup. I use this to keep a redundant backup going between a NAS Drive and 2 external backup drives. The best software I have ever bought.

Pros

- Backup options - Sync options - Delayed sync/backup - Sync, files, folders, external drives

Cons

I have yet to find anything bad to say about this software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoodSync

great for syncing 2 computers

Reviewed 4 years ago

great backup solution

Pros

easy to sync for cloud or to another pc. Checks folders for syncing new files. easy to setup and great interface

Cons

Workstation and server licensing is different even though they use same software, could load folder with lots of files and folders faster.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

GoodSync is a great way to implement a 3-2-1 backup solution.

Reviewed 4 years ago

GoodSync is a great file backup management application that makes it easy to backup my files.

Pros

GoodSync allows me to backup by computers to my NAS and to my Cloud Storage provider Backblaze without hassle. I can easily set it up for unattended backup and have email alerts sent in case of a problem. Also it works on Linux!

Cons

I don't have any issues with the software, but the settings could be a bit more descriptive to ensure I know what they do.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoodSync

Set-and-forget backup solution

Reviewed 2 years ago

We are still yet to explore GoodSync on mobile phones, it will be interesting if we can backup call records.

Pros

We have the backup job set up on each laptops. Backup automatically kicks in when we arrive in the office.

Cons

Not sure if it is to do with the way our network storage device was setup , occasionally GoodSync not able to connect to it first time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoodSync

GoodSync Free - Mac

Reviewed 4 years ago

Overall, I have happy and may purchase the software once the 30-trial runs out. I decided to test it out, so I had a way to backup my removable photography hard drives to a larger desktop storage drive.

Pros

I like the ability to backup specific folders and have it know what changed, so my backup matches the folders on my computer.

Cons

I ran into some issues with the software freezing, but it may have been do to a network drive that had a poor transfer rate.

Vendor response

Thanks for taking the time to supply feedback! If you're still experiencing software freezing, at your convenience, please contact our technical support team so they may assist. http://bit.ly/1L9QELn

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoodSync

GoodSync Enterprise backup software is truly a great product, reliable, versatile and efficient!

Reviewed 5 years ago

Reliable backups with great features.

Pros

It provides a number of target options for backup. You can backup or sync to a local drive, a Server, web or to any Windows based device.

Cons

The software is great. However, when you uninstall it for the purpose of installing it on another system, it does not decrement the license count. You have to contact SiberSystems to reset the install count.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoodSync

The best synchronisation software available.

Reviewed 4 years ago

Reliable backup to cloud and synchronisation between sites and to laptops.

Pros

Reliable synchronisation allowing good automation options, filtering and an excellent choice of target clouds.

Cons

Inability to synchronise the same set of data simultaneously means that complex setups have lots of failures until a job "gets its slot". In particular backup jobs should be bale to run without locking everything.

Vendor response

Hi there - thank you for taking the time to provide a review. Locking GoodSync job root files/folders is imposed so the folders / files we are syncing / backing up are not altered during the process. If any changes happen during this lock, they will be picked up when the next sync / backup job runs. Removing this lock is not recommended, but it can be done. Under Left / Right side of GoodSync job Options, check the box "No GS_Data folder here". Again, please note, that we do not recommend removing this lock.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

My experience with good sync is great. I have an awesome experience using goodync. Its just soo good

Reviewed 4 years ago

Data backup and synchronization solution for my businesses just got awesome

Pros

The fact that there is a proper and understandable documentation. And I can actually do my backup and synchronization with ease.

Cons

I love everything about this software. I have no any problem with regard to this software. It's awesome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

After extensively trying GoodSync and other similar syncing software, I have found the app to marry.

Reviewed 5 years ago

My stuff is in perfect sync and so are my backup drives!

Pros

I like its ease of use. Menu design, the option control is probably my favorite because I am very technical so I need the control over everything and all know what it's talking about.

Cons

I can't say there's anything that I don't like. It syncs FTP, Cloud, physical drives, I mean everything with speed an precision. I suppose it can have a more simplified user interface?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoodSync

Unconventional Backup Solution

Reviewed 3 years ago
Pros

Flexability. I use GoodSync to facilitate server consolidation, offsite backup, etc. It's ability to "sync" to many different platforms, makes it a solid tool for your specific needs. GoodSync is not your traditional backup software.

Cons

The Google Drive connector at times "breaks".

Vendor response

Hi Thomas - thanks for providing feedback! Should you encounter an issue with the Google Drive connector, please don't hesitate to contact our support team and a representative will gladly assist. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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GoodSync

Source and Target Directory scanning gets slower.

Reviewed 3 years ago

Backup small KB sized data files to other disk and S3 bucket of AWS.

Pros

The software is Easy of Implementation and very Robust.

Cons

Becomes slow when scanning file list at S3 bucket (has 1million files) when syncing from local to s3 bucket. It scans full list every time that takes 2 hours even when the bucket is used to just put file to s3 with no writes from other source.

Vendor response

HI Suraj - thank you for reaching out and providing feedback on your use of GoodSync. Regarding the issue you're experiencing, please open a support ticket by going to Help >> Contact Support. Create a support ticket from the GoodSync installation that is actually running that you describe in the issue. Once received, our team will review the log file, troubleshoot, and assist. Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

For Well-Synced Teams

Reviewed 4 years ago
Pros

GoodSync provides feature such as data backup and file and activity log synchronization. GoodSync delivers what it advertised, a good data backup and synchronization. It is fairly easy to use and easy to maneuver around. Not much complications were faced with GoodSync.

Cons

Not many disadvantage were faced with GoodSync. It provided what it promised.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

GoodSync is best backup software I've ever tried

Reviewed 2 years ago

I've tried a lot of tools for backing up to an external drive, and GoodSync is by far the best one I've used. Other backup software has been prone to errors (not acceptable for a backup tool!) or lock you into a backup format that only permits a full-blown restore of the whole disk. A full-blown restore might be okay if you created the backup yesterday and your original disk completely crashes today, but that's not how I intend to use it. I want to be able to retrieve just the files I want, without risking overwriting newer versions of the files on my original disk.

Pros

GoodSync does a great job for me of backing up to an external hard drive. The first backup of a large set of data (100GB or more) takes a while, but that is mostly about the transfer speed of your USB 3.0 port and computer. GoodSync reports progress accurately by showing percent complete, transfer speed in MB/second, and shows the list of files being transferred. Future backups to the same external...

Cons

GoodSync gets a new version update frequently (weekly? monthly? I'm not sure) without making any noticeable changes. The software prompts me to update the version almost every time I use it, which is slightly annoying because updating to the new version takes a few minutes before I can actually run the backup. I recommend that GoodSync should either make it more obvious why the update should be worthwhile (security enhancement, debug, user interface enhancement, etc.) so users are more incentivized to perform the update, or otherwise hold off for a few months at a time between releasing updates that provide no apparent improvement.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoodSync

Always a solid product!

Reviewed 5 years ago

Simple - it does the job, both to sync and copy.

Pros

Easy to set up with an intuitive interface. Can either backup files to another volume or synchronize files between two volumes.

Cons

The enterprise version seemed quite expensive as compared to the standard version, especially since I'm simply copying files from one server to a second.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

GOOD sync is my favorite backup software!

Reviewed 3 years ago

The great benefit to this backup software to others that I have tried is the level of customization. I have my main personal files in a separate location and those are the most important to have backed up in multiple locations. As for the operating system files, I have used my personal file back up more often, as if I have a problem with a computer, I do a fresh install of the Operating system (NOT from backup), and I have my personal files already backed up separately to install on the new install.

Pros

First, GOODSYNC actually copies files faster than windows explorer. I use the program to automatically backup various files to multiple backup hard drives, including cloud drives. I have multiple jobs running, so I can back up certain sets of files to one drive, and others to another drive, all VERY customizable. I have separate storage folders that back up separately, and I also have jobs that backup entire hard drives -- but only files that have changed, so it doesn't have to start from scratch each time. These jobs run automatically, set by the built in scheduler. I also like the option for the program to send an email after each backup, confirming the back up, and alerting me if there are any errors.

Cons

Infrequently, there are errors that I can't understand. (The error reporting may be a bit more complex for my needs.). However, I don't see that as a limit to the software, but a limit for me as a non-expert user. Either way, I can see the file that wasn't copied and can filter and/or fix the program so it can be copied, or by-passed if necessary. Usually this happens with temp files that I don't actually need backed up. (There is also a filter to keep from copying these, but I haven't used it. That would probably solve my problem before I would have one.)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoodSync

It can compare two directories and automatically copy new files, and keep the folders in sync.

Reviewed 4 years ago

GoodSync 10 is a reliable application that can help you back up your important data automatically and on regular basis without much effort. Support for batch processing ensures that this application can handle multiple sync jobs together.

Pros

The UI of the application is simple and clean, and one can easily get used to it with little time and effort. The application offers to create two different types of backup jobs to suit the needs of the users. Backup job only modifies files in the output directory, and includes hidden and system files by default. Synchronization job changes the files on both sides, so any changes made to any of the...

Cons

P2P method for backup should increase the speeds significantly, however, this isn't the case here. It is actually slower than many other similar applications.

Vendor response

Hi Malik - Thank you for taking the time to provide feedback. If you can please submit evidence of P2P definitely investigate ASAP. http://bit.ly/1L9QELn

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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GoodSync

Avoid

Reviewed 3 years ago

That software is not doing the job for us and we had to set it up a weird way so that it can handle a basic workflow such as pushing a file from location A to B

Pros

Look like it can do a lot of things on th paper but that's it

Cons

Advertised as working on linux but cannot even handle a basic samba network share (for a backup solution....) and of course not advertised such

Vendor response

Hello - we'd love to address the workflow issues you're experiencing. In order for us to better do so, please submit the specifics related to Linux and any other file backup and synchronization issues you're having via a ticket to our support team.Thank you. http://bit.ly/1L9QELn

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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GoodSync

Easy backup and sync tool

Reviewed 5 years ago
Pros

This tool has a very easy to use UI and enables users to take control of large sync tasks. In the latest version it's also possible to sync cloudbased storage (e.g. Onedrive). Scheduling synctasks is also very handy.

Cons

This tool takes some time to set up. On the other hand it does give you much more control over your sync and backup tasks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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GoodSync

Use it for a simple data backup and synchronization solution

Reviewed 4 years ago
Pros

Its easy to use and sync to others computers or cloud, and easy to setup as well. The interface is great for the backup and publishing activities.

Cons

Some tasks can be complicated to setup. It depends on the file extensions and how you need it to transfer

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

GoodSync simply works!

Reviewed 3 years ago

It's easy to backup and duplicate drives with GoodSync. It works over a network to almost any kind of drive, on older versions of MacOS and newer. Very Flexible!

Pros

It's simple, to the point and just plain works well. I've used this to copy many TBs of data from and to many complicated drive situations, always without fail. It's fast, lightweight, snappy, and efficient. MD5 checks are key and this software does it. I've never had an issue with a project critical drive copying with this.

Cons

Honestly I don't have any issues. It works as advertised and is very simple to us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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GoodSync

a robust tool

Reviewed 4 years ago
Pros

when the product is set you can trust him completely. The number of options can satisfy most needs, even the most complex. Backup or synchronizations finally become reliable.

Cons

Some minor translation errors for the French version, but nothing insurmountable.

Vendor response

Thanks for the heads up about the translation issues! If it's not too much of a bother and you don't mind sending them our way, we'll gladly update. If so, you can submit them here: http://bit.ly/1L9QELn. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoodSync

Well Designed Product, Many Options

Reviewed 4 years ago

Effectively migrated data from several remote systems into a single storage repository with relative ease, and provided an automated method of cloud backup for that repository. Would definitely recommend this product to others.

Pros

Many, many options, easy to install and configure, low footprint, very fast processing.

Cons

Documentation (in-product) could be better, some options lack much explanation. While it supports Amazon S3, it does NOT support the long term "S3 Glacier" storage options and some of the other S3 storage systems that are available via Amazon. It CAN be done, but has to be backed up to S3 and then migrated via the Amazon console, unlike some competing products. (however the features set is so robust on GoodSync that it's worth the extra steps to use GoodSync).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

I run all my backups for all my devices using GoodSync

Reviewed a year ago

My over all experience is excellent and I would highly recommend this product.

Pros

It integrates well with all my NAS devices, Using the "goodsync explorer" program I am able to see all my backup locations including my Google Drive and BackBlaze B2 storage. And the price just can't be beat for what this program is capable of. My fav features are: Integration with all my cloud storage that's simple and easy. Integration with all my NAS devices Synology and WD. Precise control of when and what gets backed up. Ability to detect file changes on MY NAS, MY PC and my cloud service so everything is backed up nearly instantly. The GoodSync Explorer feature makes it easy to see the files on any of my devices or RDP into them if need be. I have recommended this to others and everyone that has taken my advice is very pleased with this program as well.

Cons

The only negative I have is that it does not run as a standalone program on the NAS, but since I use a dedicated PC as my backup controller that hasn't really been a hindrance.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

Great Sync software that does what I need it to do

Reviewed 3 years ago

I’ve been pleased with things!

Pros

I love that I can set up sync jobs and the system can analyze file changes in my computer compared to whatever storage device I’m using and mirror copy those reliably. I needed not so much a backup software that takes large snapshots of files but more of a progressive sync or backup for my computer files. This helps to make it worry free and make sure my critical files are backed up. I love that I can select which folders to sync and whether it’s one or two directional.

Cons

The ui could maybe use a facelift but works great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoodSync

GoodSynch -- equals piece of mind

Reviewed 4 months ago

See above. Basically I run a home based business that is heavy on word documents, correspondence, and background information and GoodSync gives me great piece of mind. I tried online backup and it was more trouble that it was worth.

Pros

I started Sterling Public Relations in 2002. All of my company files were first on a desktop and then on successive laptops. I'm talking all files including accounting files, news releases, feature articles, planning -- everything. If I lost files, I'm out of business or at least significantly hurt. Over the years I tried online backup. It never set up properly or quit after a time. The big boys like...

Cons

Not too much to complain about. I am not the most computer savvy person. It was a little hard for me to set up. But not anything terrible. It was more me, then the package.