GoodSync Features

GoodSync

Backup and synchronization with remote file access

4.47/5 (87 reviews)

GoodSync Feature Summary

  • Backup Scheduling
  • Local Server Options
  • Remote Server Options
  • Web Access / Restoration
  • Data Encryption
  • Data Synchronization
  • File Transfer
  • Real Time Analytics
  • Real Time Monitoring
  • Remote Control
  • Security & Encryption
  • Activity Dashboard
  • Transfer Management
  • Database Servers
  • Alerts / Escalation
  • Synchronization Management
  • Remote Document Access
  • Disaster Recovery
  • Remote Access
  • Remote Monitoring

Competitor Feature Comparison

Access Controls/Permissions
Activity Dashboard
Alerts / Escalation
Archiving & Retention
Audit Trail
Automatic Backup
Backup Log
Backup Scheduling
Bare-Metal Restore
Cloud Backup
Compression
Continuous Backup
Data Migration
Data Recovery
Data Synchronization
Deduplication
Differential Backup
Disaster Recovery
Email Alerts
Encryption
File Transfer
Incremental Backup
Local Server Options
Monitoring
Multiple Format Support
Multiple System Support
Real Time Analytics
Real Time Monitoring
Real Time Synchronization
Remote Access/Control
Remote Monitoring & Management
Remote Server Options
Resource Management
Retention Policy
SSL Security
Search/Filter
Secure Data Storage
Storage Quantity Control
VM Backup
Version Control
Web Access / Restoration
Learn moreCompare App
Access Controls/Permissions
Activity Dashboard
Alerts / Escalation
Archiving & Retention
Audit Trail
Automatic Backup
Backup Log
Backup Scheduling
Bare-Metal Restore
Cloud Backup
Compression
Continuous Backup
Data Migration
Data Recovery
Data Synchronization
Deduplication
Differential Backup
Disaster Recovery
Email Alerts
Encryption
File Transfer
Incremental Backup
Local Server Options
Monitoring
Multiple Format Support
Multiple System Support
Real Time Analytics
Real Time Monitoring
Real Time Synchronization
Remote Access/Control
Remote Monitoring & Management
Remote Server Options
Resource Management
Retention Policy
SSL Security
Search/Filter
Secure Data Storage
Storage Quantity Control
VM Backup
Version Control
Web Access / Restoration
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Alerts / Escalation
Archiving & Retention
Audit Trail
Automatic Backup
Backup Log
Backup Scheduling
Bare-Metal Restore
Cloud Backup
Compression
Continuous Backup
Data Migration
Data Recovery
Data Synchronization
Deduplication
Differential Backup
Disaster Recovery
Email Alerts
Encryption
File Transfer
Incremental Backup
Local Server Options
Monitoring
Multiple Format Support
Multiple System Support
Real Time Analytics
Real Time Monitoring
Real Time Synchronization
Remote Access/Control
Remote Monitoring & Management
Remote Server Options
Resource Management
Retention Policy
SSL Security
Search/Filter
Secure Data Storage
Storage Quantity Control
VM Backup
Version Control
Web Access / Restoration
Visit WebsiteCompare App

Mobile apps

iOS App


12 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


589 reviews

GoodSync Feature Reviews

25 reviewers had the following to say about GoodSync's features:

Anonymous
(Information Technology and Services company, 11-50 employees)

GoodSync is a great way to implement a 3-2-1 backup solution.

2018-10-09

GoodSync is a great file backup management application that makes it easy to backup my files.

Pros

I can easily set it up for unattended backup and have email alerts sent in case of a problem.

Cons

I don't have any issues with the software, but the settings could be a bit more descriptive to ensure I know what they do.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
charith r.

Best data synchronising tool for busy world

2019-09-13

Synchronizing and backup are very imported for my job because I deal with a lot of project-related documents and these documents are the most important part to increase the businesses of my shipbuilding company.

Pros

Also, there are many tool end to end encryptions, real-time data transfer, block-level data transfer, and version history control besides synchronizing.

Cons

Sever license price is very high when compared with other licensing options. Sometimes for some types of file synchronizing speed is low.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Menrad H.

daily I synchronize about 80 devices

2017-11-17

Pros

The overview in the dashboard is very good.

Cons

It is a pity that I can not search / filter the individual devices in the dashboard. It would be great if you could group the individual devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Siber Systems


Hi Menrad - thank you for taking the time to provide a review. Regarding the ability to search/filter individual devices, while GoodSync Server does not have this functionality, the GoodSync Control Center does. You can find more info on the Control Center here: https://www.goodsync.com/business/control-center

Read more
Anonymous
(Retail company, 10001+ employees)

For Well-Synced Teams

2018-08-30

Pros

GoodSync provides feature such as data backup and file and activity log synchronization.

Cons

Not many disadvantage were faced with GoodSync. It provided what it promised.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Grant M.

A product that does what it says - most of the time

2019-06-17

We do rely on the product as an alternative to One Drive, which we found to be completely unreliable. GoodSync is far more reliable, documents the work it is doing really well, and provides mechanisms to overcome issues more robustly.

Pros

The interface is great - comprehensive, giving you the details of what's going on Performance is great - doing live syncs happens quickly and does not degrade performance noticeably

Cons

The Central Management of clients also does not work when using a One Drive as a target for syncing.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Siber Systems


Hi Grant - thank you for taking the time to provide feedback. We have passed this information along to our support team for further review.

Read more
Anonymous
(Pharmaceuticals company, 1001-5000 employees)

Perfect tool to selectively backup and sync data

2020-06-11

It provide a classic 2 sides interface (sources > destinations) and a bunch of parameters and checks to perform file validation during reading-writing processes.

Pros

Fine tuned tool for selective backups and folder sync Several triggers can be set up Impressively detailed time scheduling for periodic activities Supports syncs and backups across network devices

Cons

Not for non experienced users GUI is improvable Maybe a wizard could help to make it more user-friendly

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David S.

Awful. Complete waste of money.

2017-08-23

I developed great experience with debugging and anger management. It inspired me to scout the market for other solutions, and it encouraged me to learn rsync as a substitute.

Pros

That's about the best thing I can say: it can be removed by simply dropping it in the trash.

Cons

Don't waste your time, and don't give this developer money.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Siber Systems


Hi David - We have escalated your support ticket and we have reached out in an attempt to resolve the issues listed in your feedback.

Read more
Emmanuel S.

Easy backup and sync tool

2017-06-07

Pros

This tool has a very easy to use UI and enables users to take control of large sync tasks.

Cons

On the other hand it does give you much more control over your sync and backup tasks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Josh P.

Great software

2018-01-16

it's easy to use, sync process is transparent , no need for third party apps to run the software as a service

Pros

Unlike Onedrive , SPSYNC etc you can actually see where Goodsync is up to in the sync process. The run in unattended mode (as a service) is great too!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Prakash B.

Excellent software to sync file between PC and cloud

2018-02-06

Pros

Goodsync can sync files between PCs or PC to cloud with no other software needed. Good auditing of all activity Option to keep multiple versions and deleted files It can run as a service

Cons

Workstation and server licensing is different even though they use same software. Difficult to keep up with version changes. (Good problem to have)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jean-Sebastien T.

Good Sync

2018-11-20

Very good, no complaints overall.

Pros

The syncing works very seamlessly and the integration with AWS was so easy.

Cons

the report capabilities are very limited and require scripting. it would be so much btter if you guys could improve that piece.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Siber Systems


We've passed your feedback regarding reports along to the appropriate team for review. Thank you!

Read more
Anonymous
A verified reviewer

The only tool that is required for Sync and Backup

2018-06-23

When we have too much data it is really easy to forget back up or sync.

Pros

No need to have different tools for different jobs.

Cons

-User Interface for synchronization can be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Donald C.

GoodSync - Does Not Sync Extended Attributes and Tech Support Is Rude and Uninformed

2019-02-21

Applications from other companies support syncing Mac extended attributes over SMB to a NAS albeit with a worse UI and poor documentation.

Pros

GoodSync has a good UI that is intuitive and the manual is excellent.

Cons

I politely pressed the point and tried to get the request escalated but the tech just blew it off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from Siber Systems


Hi Donald - we're very sorry to hear you had such a poor experience, and we want to assure you that we take technical issues, as well as specific requests very seriously. If you can please reply with your email address or ticket number, we will ensure it is properly escalated and addressed. Thank you.

Read more
Anonymous
( company, 11-50 employees)

Use it for a simple data backup and synchronization solution

2018-05-14

Pros

The interface is great for the backup and publishing activities.

Cons

Some tasks can be complicated to setup. It depends on the file extensions and how you need it to transfer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Edward P.

GOOD sync is my favorite backup software!

2019-10-30

The great benefit to this backup software to others that I have tried is the level of customization. I have my main personal files in a separate location and those are the most important to have backed up in multiple locations. As for the operating system files, I have used my personal file back up more often, as if I have a problem with a computer, I do a fresh install of the Operating system (NOT from backup), and I have my personal files already backed up separately to install on the new install.

Pros

I also like the option for the program to send an email after each backup, confirming the back up, and alerting me if there are any errors.

Cons

Either way, I can see the file that wasn't copied and can filter and/or fix the program so it can be copied, or by-passed if necessary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alejandro M.

Great product!

2018-11-30

The software automates our data downloads from FTP links/sites

Pros

Easy to use, saves time and labor cost.

Cons

Overall good results from the software without any negatives as of yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott L.

GoodSync is best backup software I've ever tried

2020-01-03

I've tried a lot of tools for backing up to an external drive, and GoodSync is by far the best one I've used.

Pros

The backup drive is searchable with Windows Explorer file and folder system, so you can retrieve only the files you need when you need them.

Cons

I recommend that GoodSync should either make it more obvious why the update should be worthwhile (security enhancement, debug, user interface enhancement, etc.) so users are more incentivized to perform the update, or otherwise hold off for a few months at a time between releasing updates that provide no apparent improvement.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

After extensively trying GoodSync and other similar syncing software, I have found the app to marry.

2017-11-01

My stuff is in perfect sync and so are my backup drives!

Pros

Menu design, the option control is probably my favorite because I am very technical so I need the control over everything and all know what it's talking about.

Cons

I suppose it can have a more simplified user interface?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 51-200 employees)

The best synchronisation software available.

2018-01-17

Reliable backup to cloud and synchronisation between sites and to laptops.

Pros

Reliable synchronisation allowing good automation options, filtering and an excellent choice of target clouds.

Cons

Inability to synchronise the same set of data simultaneously means that complex setups have lots of failures until a job "gets its slot".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Siber Systems


Hi there - thank you for taking the time to provide a review. Locking GoodSync job root files/folders is imposed so the folders / files we are syncing / backing up are not altered during the process. If any changes happen during this lock, they will be picked up when the next sync / backup job runs. Removing this lock is not recommended, but it can be done. Under Left / Right side of GoodSync job Options, check the box "No GS_Data folder here". Again, please note, that we do not recommend removing this lock.

Read more
Daniel B.

Solved our problem - reliably

2019-06-21

Given that none of the entities involved would allow inbound connections, and that the data was 'sensitive' in nature, we needed a solution that would be reliable, automated, secure, etc. and that would 'phone home' on a regular schedule.

Pros

Flexible - we can configure just about any parameter needed to setup a bi-directional sync, or just a backup. Easy - being able to select which files and folders, browse local and remote directories, etc. is all intuitive.

Cons

Rarely - but on 0ccasion, we would get a sync conflict that causes the process to stop. It would be nice if it had the ability to realize it was hung (hadn't progressed in 24 hours or whatever) and restart. But this has been less that half-dozen times in 3 years across 25 remote locations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Suraj S.

Source and Target Directory scanning gets slower.

2019-07-03

Backup small KB sized data files to other disk and S3 bucket of AWS.

Pros

The software is Easy of Implementation and very Robust.

Cons

It scans full list every time that takes 2 hours even when the bucket is used to just put file to s3 with no writes from other source.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Siber Systems


HI Suraj - thank you for reaching out and providing feedback on your use of GoodSync. Regarding the issue you're experiencing, please open a support ticket by going to Help >> Contact Support. Create a support ticket from the GoodSync installation that is actually running that you describe in the issue. Once received, our team will review the log file, troubleshoot, and assist. Thank you!

Read more
Joshua E.

It's What The Name Says: Good!

2017-02-13

I have yet to find a backup/syncing software that is both powerful and easy. Honestly, I have yet to find many that work  period!

Pros

Which is reassuring with software that you're trusting with daily automated tasks  especially ones likely involving the backup of your life's data.)

Cons

While I think the UI is pretty outstanding relative to the challenge it's trying to solve, it can still be daunting at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering GoodSync

The software is a bit overwhelming at first, but that's because it's trying to tackle a task that nobody faces in day-to-day life with software available to the masses. After you get acclimated to the environment, it really begins to click. Given that nature of the job (i.e. backing up REALLY important documents and/or potentially overwriting files), I'd still tread lightly no matter how comfortable you get.

Source: Capterra
Helpful?   Yes   No
Read more
Sunil M.

Great software. Some quirks.

2018-01-16

Pros

Overall, this is an excellent utility that is quite versatile! The interface is fairly intuitive, and the options and features list cover pretty much any normal file sync scenario you would run into.

Cons

From time to time it would crash randomly. No real indication as to what exactly would cause it, and tough to pin down a repeatable error.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Sync all at the same time

2018-04-12

Pros

The easy way to synchronize all your data at the same place is very useful, Synchronize your personal files is easy

Cons

overwrite data is annoying the transfer is very slow, I don't know if the connection is the problem or the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No

Response from Siber Systems


We appreciate you taking the time to review GoodSync. Regarding the data overwrite and connection issues you're experiencing, if you haven't already, please contact our technical support team as they'll gladly investigate. You can do so by submitting a ticket here: https://www.goodsync.com/php/gsss/main?lang=en

Read more
tracy w.

TTG's Reivew of GoodSync

2019-06-30

security of files and continuous backing up of those files

Pros

- reliable synchronisation - easy to set up - reasonably priced - security of data

Cons

Our clients have not experienced any issues in using this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more