Grepsr vs Vivocha Comparison

Overview

Grepsr is a cloud based, managed data extraction and web scraping service to crawl and extract data from websites, documents....

Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$52.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(38)

5

4

3

2

1

26

12

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(2)

5

4

3

2

1

1

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Easy to use and understand and the customer service was very helpful and responsive. But most of all great value for money.
They have an excellent team of engineers and great account management. All your questions are always answered and any issue is troubleshooted with promptness.
Responsive customer support and a diligent team that strives to provide the best output - will highly recommend.

Pros

Cons

There can be some weird characters in the posts, the format of the sheet can sometimes be off.
They quoted me a price and did charge extra later for something they missed during their initial quote.
Additionally if there are any mistakes in the data set, it often takes a few days to rectify.

Cons

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features7
  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Behavior Tracking
  • Call Recording
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Document Management
  • Event Triggered Actions
  • File Transfer
  • Geolocation
  • Instant Messaging
  • Mobile Integration
  • Multi-Channel Communication
  • Projections
  • Quality Control
  • Real Time Updates
  • Reporting & Statistics
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Support
  • Workflow Management
  • Total features24
  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Behavior Tracking
  • Call Recording
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Document Management
  • Event Triggered Actions
  • File Transfer
  • Geolocation
  • Instant Messaging
  • Mobile Integration
  • Multi-Channel Communication
  • Projections
  • Quality Control
  • Real Time Updates
  • Reporting & Statistics
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Support
  • Workflow Management

Integrations

  • Total integrations3
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations15
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Grepsr vs. Vivocha

See how Grepsr and Vivocha stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.