Explore a recommended list of helppeople Cloud alternatives for your business in 2019. Compare alternatives to helppeople Cloud side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device.Read more about HarmonyPSA
Gain valuable insight
With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions.
With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability.
Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service.
Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.Read more about Kaseya VSA
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
ITIL Certified IT Service and Asset Management Solution
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper.Read more about VIZOR HelpDesk & Assets On-premise or Cloud. Try for Free.
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.Read more about SolarWinds Service Desk
Endpoint management for desktops, servers & mobile laptops
LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy & automate routine IT tasks for any PC or Mac from anywhere, via any device.Read more about LogMeIn Central
Cloud-based mobile device management solution for SMEs
Fleetsmith is a cloud-based mobile device management solution designed to help small to midsize enterprises automate deployment, as well as security and compliance for iOS-based devices. The platform enables users to manage tasks, processes, device configuration, security, and patch application.Read more about Fleetsmith
Vivantio is flexible, reliable, trusted service management software.
From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio Pro
Modular ITSM and ITAM solution based on ITIL principles
Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.Read more about Canfigure
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything to allow for superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups.Read more about ConnectWise Manage
Asset management solution for software, SaaS & IaaS
Snow License Manager is a software asset management (SAM) solution designed to help organizations reduce the risk and complexity associated with licensing for software, SaaS and IaaS, as well as prevent overspending on cloud resources & software entitlements, while ensuring full compliance… Read more about Snow License Manager
Reftab is an asset management and tracking solution for businesses to track fixed assets, licenses, and accessories. The cloud-based tool offers features including a check in and check out functionality, barcode and QR-code scanning, loan tracking, asset reservations, reporting, and more.Read more about Reftab
SpaceRunner is a web-based planning & management solution that visualizes equipment, assets, and other data on any virtual image, map or floor plan. Track and relate information about assets in that space such as information like warranties, maintenance performed, part numbers and serial numbers.Read more about SpaceRunner
ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) tool that helps you monitor and manage assets in your network from planning phase to disposal phase. AssetExplorer gives you different solutions on how to ensure discovery of all the assets in your network.Read more about ManageEngine AssetExplorer You can handle software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is easily to install and works right out of the box.
You can download the 30-day trial from our website
FileWave is a multi-platform MDM (mobile device management) software that caters to businesses in government, education industry, healthcare and medical, and other enterprises. FileWave helps maintain different devices to simplify multi-platform endpoint management.Read more about FileWave
IT asset risk management software for companies of all sizes
Keylight is a security and risk management solution designed to help organizations centrally manage audit preparation and execution, compliance, business continuity, health & safety, IT, operational, third-party risk, issues & incidents, IT threats and vulnerabilities, policy governance and more… Read more about Keylight Platform
Asset Panda's cloud-based asset tracking & management platform supports work order management, purchase order management, compliance management, check in & check out, depreciation, service management, enterprise service desk solutions, & more, plus iOS & Android mobile apps… Read more about Asset Panda
AssetSonar is an IT asset management solution which offers tools for organizing, tracking & reporting on technology hardware & software assets across locations & departments. The online solution allows businesses to track their assets throughout the entire lifecycle from procurement to retirement.Read more about AssetSonar
IT service management solution for businesses of all sizes
EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.Read more about EV Service Manager
Perimeter 81 is a cloud-based network security solution, which assists small to large organizations with the deployment of dedicated and shared gateways. Key features include traffic encryption, threat detection, user management, and split tunneling.… Read more about Perimeter 81
Remote support software & unattended remote access
ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device.Read more about ISL Light Remote Desktop
Remote access solution for professionals and teams
Splashtop Business Access is a cloud-based remote access solution which assists professionals and teams with session recording, file sharing & data compliance. Its key features include connection logging, account management, computer grouping, device authentication, multi-monitor support, & more.Read more about Splashtop Business Access
Workload automation platform for businesses of all sizes
OpCon is a workload automation platform designed to help small to large businesses manage and schedule recurring information technology (IT)-related tasks. Key features include role-based permissions, risk identification, audit trails, custom reporting, workflows, and project management.Read more about OpCon
Sensu is a multi-cloud monitoring solution which enables users to automate their monitoring workflow & gain deep visibility into Kubernetes, hybrid-cloud & bare metal infrastructure with features such as an event monitoring pipeline, automated discovery, 250+ integrations, developer APIs, & more… Read more about Sensu
Cloud-Scale Monitoring Platform For Metrics, Apps, and Logs
Datadog is a monitoring service for IT, Dev & Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into a unified view of IT infrastructure. Datadog's capabilities are provided on a SaaS-based data analytics platform that enables multiple teams to work collaborativ… Read more about Datadogely on infrastructure issues.
Offering 120+ turnkey integrations and a robust API, Datadog bridges together metrics & events from every component in the environment to provide teams with graphing, correlation and data analytics. The product enables a single view across on-premise and cloud deployments. This holistic view of an enterprise’s IT is becoming more critical with the ever increasing amount of data and devices within organizations
Try Datadog for free: http://go.datadoghq.com/free-trial-GetApp
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement.Read more about Whatfix
Checkmk is an all-in-one IT monitoring system that helps SysAdmins and DevOps teams identify and resolve issues across their entire IT infrastructure—from simple to the most complex environments. Effectively monitor applications, servers, and networks to ensure they stay up and running.Read more about Check_MK
Incident & response management tool for IT & DevOps teams
AlertOps is an incident & response management solution which helps NOC, ITOps, & DevOps teams manage & collaborate on critical issues. With real-time alerts, multi-tiered escalation & routing methods, AlertOps enables teams to highlight unique actions & address them immediately.Read more about AlertOps
Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks.Read more about Domotz Pro
Network monitoring and performance testing for IT teams
Obkio is a cloud-based network monitoring and performance testing tool that assists IT teams with session analysis and issue identification. Its key features include bandwidth troubleshooting, data visualization, period-based reporting, end-user simulation, continuous monitoring, and an open API.Read more about Obkio
Sentinel is an enterprise-grade software license management solution helping businesses to automate back-office processes. Sentinel helps maximize the value of your software through supporting flexible business models, increasing operational efficiency and improving the customer experience.Read more about Sentinel RMS/LDK/EMS
IT management solution for medium to large businesses
CoreOne Suite is a cloud-based and on-premise IT management solution which helps medium to large businesses manage identity, access, operations, and single sign-on. The platform enables users to automate employee entries, withdrawals, transgressions and mutations with role-based authorizations.Read more about CoreOne Suite
Manage customer support and sales leads right from Gmail
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Read more about Hiver
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more.Read more about InvGate Service Desk
Helpdesk and Ticketing solution for businesses of all sizes
SeamlessDesk is a cloud-based helpdesk solution designed to help small to large businesses streamline customer support processes with a ticketing system, built-in inbox & a notification system, which sends push messages to inform agents about new support tickets & customer responses.Read more about SeamlessDesk
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Tired of answering "What's the WiFi password?" Spoke auto-resolves more than 40% of requests using AI, and the more you use Spoke, the smarter the machine learning gets. When you don't need to worry about answering the same FAQ over and over again, your team can focus on more important tasks.Read more about Spoke
Cloud Based Help Desk Software That Actually Helps
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.Read more about Cayzu
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
We offer three products to manage customer support for all size business.
1) Multi channel help desk software
2) Satellite help desk (Multi company help desk )
3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint) Read more about Vision Helpdesk
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
- Live Chat
- Auto Messages
- Email Marketing
- Help Desk
- Knowledge Base
Try HelpCrunch Free!… Read more about HelpCrunch
Ticketing software for effortless customer support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.Read more about HubSpot Service Hub
ThinkOwl is a cloud-based helpdesk solution which helps small to large businesses manage operations related to customer service management. ThinkOwl is an AI-based platform which collects & analyzes customer interactions across different channels such as live chat, Facebook & Twitter.Read more about ThinkOwl
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