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Hexnode UEM Logo
Hexnode UEM
4.7
(114)

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Enterprise-level Unified Endpoint Management Solution

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(12)

Hexnode UEM Features

Features Summary

Functionality

4.5

/5

114

Total features

64

6 categories

Hexnode UEM features

API
Active Directory Integration
Activity Dashboard
Alerts/Notifications
App Management
Application Management
Asset Tracking
Audit Management

Common features of Mobile Device Management software

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Alerts/Notifications
Application Management
Asset Lifecycle Management
Audit Management

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

114

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

64

Unique features

  • Device Enrollment

  • Synchronization Scheduling

  • Virtual Keyboard

  • Geolocation

Functionality

4.7

/5

331

Price starts from

1275

Per year

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Total Features

33

Features in Common

13

Unique features

  • IT Reporting

  • Approval Process Control

  • Dashboard

  • Patch Management

Functionality

4.3

/5

567

Price starts from

29

/user

Per month

visit website

Total Features

132

Features in Common

20

Unique features

  • Automated Routing

  • Maintenance Management

  • SSL Security

  • Device Auto Discovery

Common Hexnode UEM comparisons

Reviewers who mentioned features said:

AR
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Verified reviewer

Semiconductors, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best customer support

Reviewed 2 years ago

Hexnode is a wonderful UEM software with excellent tech support.

Pros

Hexnode has one of the best customer support in the industry. Since we were using a proper UEM for the first time, we were confused initially. But the tech support team helped us with a smooth transition through the software.

Cons

Nothing so far. For beginners, familiarizing themselves with the software could be a little tricky. But I think that goes for any UEM software.

JR
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Joseph R.

Mental Health Care, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Robust MDM, Does everything I need it to

Reviewed 3 years ago

A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager

Pros

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Cons

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

JD
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Jonas D.

Transportation/Trucking/Railroad, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good value for money and awesome support

Reviewed 4 years ago

We were using another MDM software before Hexnode and it has been a huge step forward in the control features and ease of use for the same price. The cherry on the cake is the super efficient support !

Pros

The enrolment of new devices is easy and the control features are great.

Cons

The invoicing does not follow the "active" devices but we have to subscribe to a specific amount of devices, even if it is not used. It would be better to increment our invoice each time a new dive is enrolled on our account.

wI
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walaa I.

Hospital & Health Care, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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awesome

Reviewed 6 years ago

we have not gone live till now , but am very happy to deal with such Team and Company , hope to continue as it and more and more , very recommended for one reason , there is too many reasons but from mu opinion the most important one is the non improvement to the product and the level of your technical support as a professional one

Pros

non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software

Cons

as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system

RW
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Reg W.

Mental Health Care, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hexnode MDM

Reviewed 3 years ago

The service and the product has been excellent as well as the follow up from the marketing team.

Pros

The product is not so easy to you for a non-IT person. But the online support via chat is superb, the reps are willing to spend as much time as you need to walk you through, step by step, until you achieve the implementation and functionality you are looking for. That's what makes this an excellent product for any user. You don't have to be an-IT specialist!! When you have such a high level of support...

Cons

Software is not so easy to use and there is definitely a learning curve, but as indicated above, the support team will help you.

SB
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Steven B.

Hospitality, 1,001-5,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An integral piece of our workflow adjusting to the COVID era..

Reviewed 3 years ago

Our implementation of Hexnode started as a replacement for some very expensive time-clocks from our HR partner, we needed a way to centrally manage the iPads for use as time-clocks. Now, we're using Hexnode for temperature logging kiosks, timeclocks, iPhones for our security, and more iPads soon to be used for our maintenance staff.

Pros

The centralized management is very simple and intuitive. Made management of our iPads for use as timeclock/temperature logging extremely simple from anywhere. Our business is near 24/7 and dealing with limited staffing, the ability to remotely control this integral part of the safety of our employees has been paramount.

Cons

Had a few glitches during implementation, but nothing customer service couldn't quickly work our via live chat.

AS
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Aamna S.

Hospital & Health Care, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome MDM tool

Reviewed 2 years ago

Complete Windows device management. We use several of their restrictions and security policies in addition to the custom app management features for centralized administration of Windows apps and devices.

Pros

The platform is easy to work with and is beginner friendly in comparison to other MDMs like Intune and Workspace One. The pages are intuitive and the navigation is smooth.

Cons

I have no complaints regarding the product or the technical support quality. But it would be nice if they can roll out new releases faster.

NC
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Nijith C.

Computer Software, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An easy to use UEM software

Reviewed 2 years ago

If you want a cheaper solution for your endpoint management issues, Hexnode is the one to go. However, cross-check your requirements before coming to a decision.

Pros

Hexnode helped us solve our mobility issues easily and effectively by enabling us to watch and control our devices from a single admin platform. It is a must-have in every growing company that doesn’t want to compromise its security.

Cons

Though Hexnode wins in most of its race with its competitors due to the value it provides, it still is a ‘just good’ UEM. It can be improved in terms of updations and latency.

jL
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james L.

Government Relations, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best MDM around

Reviewed 5 years ago

Hexnode has been really helpful they have made sure that my needs are met and solved by them. if you need anything additional added to you're platform they will make it possible. i 100% recommend hexnode to my business and clients! it's been a real pleasure working with hexnode.

Pros

I have been testing/trying out a few MDM tools and this is the best one i have use out of them all! It was so easy to use! Just tick/untcik what you do and don't want the end user to do and that's it you are set. you have so many options to pick from it makes really easy and covenant to setup your devices.

Cons

the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.

AM
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Azhar M.

Computer Software, 201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good MDM service with excellent technical support

Reviewed 2 years ago

Until implementing Hexnode we had to spend a lot of time and resources monitoring the devices being used by our employees.

Pros

For a first-time user, the main hurdle was made non-existent by their un-paralleled tech support team. They helped us set up and navigate the product and had us running in under a week.

Cons

The software did seem to consume a lot of energy on specific older model devices but runs smoothly with all the new versions.

AR
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Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Excellent Functionality and good support

Reviewed 5 years ago
Pros

Support is timely and very helpful. Portal is user friendly. Quick to set up what you want the way you want it.

Cons

Price is high. Other than there is nothing to dislike about this service.

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Eric B.

Food Production, 51-200 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Multi-Platform MDM

Reviewed 5 years ago

For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the configuration options are laid out in a logical way and all features work as expected. They are actively developing the product and the technical support is excellent.

Pros

Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.

Cons

The name Hexnode is not very catchy and it's sort of hard to remember.

AR
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Verified reviewer

Information Technology and Services, 10,001+ employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for managing Kiosk devices

Reviewed 2 years ago

Hexnode is worth every penny you spend if you have similar issues as ours. I will certainly recommend it.

Pros

Kiosk device management is pretty easy with Hexnode UEM. It has an easy and intuitive portal and interface. Overall, Hexnode is one of the best UEM available for its price.

Cons

There aren't many dislikes to talk about. Sometimes, the portal takes time to load. However, this happened just a couple of times only.

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Gregg C.

Construction, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great MDM Solution

Reviewed 8 months ago
Pros

It was easy to migrate over from another MDM application. The dashboard is laid at well.

Cons

I don't like that device location tracking - GPS is not a mandatory.

KN
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Kevin N.

Chemicals, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Multiplatform and Easy to Use

Reviewed 4 months ago

I cannot give 5/5 stars simply because I have only used this product in a test environment. However, my company has been impressed with the ease of use of Hexnode MDM and the very responsive support team. Our company was on the way to find another MDM provider and Hexnode had the quickest learning curve. They support all of our platforms including Windows, Mac, iOS, and Android. During our trial we ran into a few issues, bugs, and missing features, but the support team was quick to answer our questions, provide workarounds, and submit feature requests. One of our biggest request was to be able to upload MSIX files for Windows applications, and this was implemented within 2 months of our request.

Pros

Multiplatform, Easy Learning Curve, Great Support, Simple UI.

Cons

Groups cannot be nested, there are still some bugs to be tweaked, less robust Windows management, no Windows Automated Enrollment (OOBE)

MT
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Milad T.

Education Management, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best for medium sized companies

Reviewed 2 years ago

Since we expanded our companies to a few more branches, we wanted a Unified Endpoint Management system which can manage devices remotely without compromising on security. Hexnode was able to meet our requirements satisfactorily.

Pros

The UEM service provided by Hexnode exceeded our expectations through its easy to navigate interface and fantastic technical support it offers. Nonetheless, the best part is the unparalleled value it provides for this price.

Cons

Hexnode is more or less an above basic UEM product, which is best for medium sized companies, but not for very large corporations. The updates can be late and you may not find some necessary features in lower packages.

AR
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Verified reviewer

Information Technology and Services, 501-1,000 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and service

Reviewed 2 years ago

Everything regarding device management in our company is now done with Hexnode. It includes security policy enforcement upon device rollout, restricting calls, certain apps and others, and kiosk mode on a few devices and others.

Pros

Hexnode is available at different pricing levels, you only have to choose a plan that suits your needs. That is, you only have to pay for the things you need and not for the things you don't.

Cons

The product has a very limited number of YouTube tutorials available. But their help documentation is comprehensive and contains video guides, and they sometimes air informative webinars on certain topics too.

AR
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Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Customer Service/Knowledge Articles/User Experience

Reviewed 3 years ago

One word to describe my whole experience is: Easy. Hexnode made it super simple for the small bank that I work at to enroll devices of both Android and iOS, as well as monitor and maintain them effectively. Their support is two clicks away, which is always nice for when I have simple questions that I can't find in their expansive knowledge articles (which is rare..)

Pros

The layout of the portal as well as the knowledge articles provided for enrolling and managing devices are clear, easy to navigate, and even easier to ask for support with their built-in live chat function.

Cons

Nothing to complain about really! The pricing is a little steep for Enterprise features per device but it comes with great value.

AR
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Verified reviewer

Information Technology and Services, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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100% reliable UEM solution

Reviewed 2 years ago

We have deployed Kyocera AE devices to our industry workers to smoothen the day to day operations. The multi-app mode for Android helped us prevent the misuse of these devices, without blocking the call function. Dynamic import of users from Azure AD is saving us a lot of time as we don’t have to update the Hexnode user directory every time a new user joins or when one leaves.

Pros

Rugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features.

Cons

I am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy.

AM
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AlyxaKay M.

Plastics, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use - peace of mind.

Reviewed 8 months ago

Very positive

Pros

Hexnode is easy to use and provide peace of mind that our tablets and tool as are being used like that are supposed to at work. It gives management control. It is also nice that you pay per device so you dont have to pay for anything you are not using.

Cons

It offers a lot and I have not taken much time to explore all that it offers.

NB
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Nicholas B.

Facilities Services, 51-200 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Limitless features, but be careful

Reviewed 4 years ago

This software is much more intuitive than free options that are available. At $4/month for each phone, this is something that will almost instantly pay for itself. We get nervous with the amount of access we have to employees, so it is important to be honest and upfront with users of mobile devices that they are being heavily monitored.

Pros

You can do almost anything to control phones out in the field of your employees. This will limit the time wasted having employees come in the office to assess their phones. Also, this makes it so if someone steals a phone with this software, the phone will be basically useless due to the security features.

Cons

Employers should be very careful with how they implement this software. This should not be used on a phone that was not issued to an employee. It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage.

CH
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Christopher H.

Oil & Energy, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works great,

Reviewed 6 years ago

Locked down the tablets we needed without a massive cost.

Pros

Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've...

Cons

No cons were added to this review

DA
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David A.

Marketing and Advertising, 51-200 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best UEM solution for Beginners

Reviewed 2 years ago

The Hexnode team will try their best to help us fix the issues that may pop up, so as a user, we are delighted with the product.

Pros

Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.

Cons

We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances.

KW
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Kamil W.

Computer Software, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good software for low price

Reviewed 9 months ago
Pros

Good UX, very good funcionalities, user friendly

Cons

Good managment of endpoint devices like Windows, Android, macOS

SH
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Sondang H.

Logistics and Supply Chain, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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with hexnode the work is smooth

Reviewed 4 years ago

with this software I can find out the list of applications running on devices and find out the position and activity of the device/tablet.

Pros

Monitor device / policy / mandatory apps .

Cons

Monitor device / policy / mandatory apps . lock device