Most popular features of all IT Management apps
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Hexnode UEM's features:
Device management and full control, device monitoring
Pros
Changes made in the portal are applied immediately across all devices. Search function is really thorough and has all of the options that I needed.
Cons
Remote view feature is sometimes flaky.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
We are trying to build a knowledge experience product where Kiosk mode is important feature considering young users' safety to avoid them opening non-safe applications.
Pros
Nice set of out of box reports.
Cons
Multiple Apps/API keys - We would like to have multiple apps within same account/portal with each app having a different API key, so that cost, reports can be created separately. Data export APIs are missing to build our own reports or create our own data pipelines to AWS or other places.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Pros
Software supports all possible things you can imagine, including android for work, mobile data management, kiosk modes, etc.
Cons
Anyway, I find it easier to use and has much nicer and more intuitive interface.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
with this software I can find out the list of applications running on devices and find out the position and activity of the device/tablet.
Remote solutions and customer monitoring.
Pros
Well laid out rules and setup for managing devices and processes. Enrolling and changing apps is super simple and quick. Features for price plans are very useful in offsite maintenance.
Cons
Support for older android devices is limited and some features like data monitoring should be a given.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
It helps us secure many mobile application which contains the SPI data.
Pros
I comes with a very good Security structure for mobile applications.
Cons
No technical glinche detected as of now, in my knowledge. The support could be better.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
It was very easy to set up and their support team was always there for us.
Pros
Features, support, pricing
Cons
No desktop management
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Hexnode UEM
Their team is great. We had contacted them with a few custom requirements and their response was awesome.
Pros
The user interface! Everything has descriptions and their knowledgebase is the best.
Cons
It may be a bit bloated cause they have same dashboard for kiosk mode.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Our implementation of Hexnode started as a replacement for some very expensive time-clocks from our HR partner, we needed a way to centrally manage the iPads for use as time-clocks.
Pros
Our business is near 24/7 and dealing with limited staffing, the ability to remotely control this integral part of the safety of our employees has been paramount.
Cons
Had a few glitches during implementation, but nothing customer service couldn't quickly work our via live chat.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Easy management of a number of devices both locally and interstate.
Pros
Ease of use, device type coverage (iOS, Android, Windows), exellent support response and smooth interface. Hexnode has made managing all our company devices easy.
Cons
Battery level display on web interface) although they are planned.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Ease of use - takes very less time to setup a fully functional kiosk mode.
Cons
Bandwidth management is available only in the top tier - would be good if it is available in other plans as well.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager
Pros
The software is easy to use, the single pane of glass for app/device/user management is a dream.
Cons
Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
We get nervous with the amount of access we have to employees, so it is important to be honest and upfront with users of mobile devices that they are being heavily monitored.
Pros
You can do almost anything to control phones out in the field of your employees.
Cons
It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
amazing
Pros
ease of access and functionalities, very quick customer support
Cons
api integrations are not so good, api calls are limited
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
We are facing the node connectivity issue while adding the more than one devices which is connected in the same network.
Pros
It help us to monitor, manage and secure the mobile devices across your entire organization.
Cons
Its payable. It also much costlier in use.
Rating breakdown
Time used: Free Trial
Frequency of use: Weekly
Likelihood to recommend
For someone with experience with MDM setup, Hexnode is easy to configure and setup.
Pros
Manages any type of device and integrates with all types of services needed to support authentication and systems management.
Cons
The name Hexnode is not very catchy and it's sort of hard to remember.
Rating breakdown
Time used: Free Trial
Frequency of use: Daily
Likelihood to recommend
we have not gone live till now , but am very happy to deal with such Team and Company , hope to continue as it and more and more , very recommended for one reason , there is too many reasons but from mu opinion the most important one is the non improvement to the product and the level of your technical support as a professional one
Pros
non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software
Cons
as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
The iOS app has been tremendously helpful in tracking locations of all of our devices.
Pros
This software was the easiest to get hooked up to our DEP and MacMini, and it was super simple to configure. Feature packed, and helps even the leanest IT Departments to deploy a viable MDM solution.
Cons
Importing users phones that were not going to be wiped (as part of the DEP/Apple Configurator on the MacMini) led to some weirdness with apps, but brand new phones and devices will be able to import in with no issues.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Tablet control
Pros
the way that you can update programs that you use for business without have to have each person come in. i just update the app i need and when they sign on it prompts them to install it and we are done works great
Cons
Disenrolling a device could be a little easier if you do not have time you have to do it in 2 seperate sections for it to take place right away other wise you can wait a few minutes and it will do it from the seach screen
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
it's been a real pleasure working with hexnode.
Pros
I have been testing/trying out a few MDM tools and this is the best one i have use out of them all!
Cons
the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.
Rating breakdown
Time used: Free Trial
Frequency of use: Daily
Likelihood to recommend
Pros
Our team has used Hexnode to help monitor and deploy 200+ tablet devices globally, and the ease of use and readily available customer-success team has allowed us to implement the software rapidly.
Cons
None come to mind at the moment -- we've been happy users
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
We were using another MDM software before Hexnode and it has been a huge step forward in the control features and ease of use for the same price.
Pros
The enrolment of new devices is easy and the control features are great.
Cons
It would be better to increment our invoice each time a new dive is enrolled on our account.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Pros
It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.
Cons
Not as feature packed as Maas36, but works perfectly for what we need in our organization.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Locked down the tablets we needed without a massive cost.
Pros
We have a very weird use case, and Hexnode have always stepped up quickly to support us, regardless of whether or not we were paying. The software meets our use case probably 95% and the last 5% is due to us not them.
Cons
It feels a bit beta still, I think they have lots of room to grow to help make the admin dashboard etc more usable but its fine right now.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
