Most popular features of all IT Management apps
Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Hexnode MDM's features:
Device management and full control, device monitoring
Remote solutions and customer monitoring.
Pros
Well laid out rules and setup for managing devices and processes. Enrolling and changing apps is super simple and quick. Features for price plans are very useful in offsite maintenance.
Cons
Support for older android devices is limited and some features like data monitoring should be a given.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Software supports all possible things you can imagine, including android for work, mobile data management, kiosk modes, etc.
Cons
Anyway, I find it easier to use and has much nicer and more intuitive interface.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Pros
The user interface! Everything has descriptions and their knowledgebase is the best.
Cons
It may be a bit bloated cause they have same dashboard for kiosk mode.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
we have not gone live till now , but am very happy to deal with such Team and Company , hope to continue as it and more and more , very recommended for one reason , there is too many reasons but from mu opinion the most important one is the non improvement to the product and the level of your technical support as a professional one
Pros
non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software
Cons
as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Tablet control
Pros
the way that you can update programs that you use for business without have to have each person come in. i just update the app i need and when they sign on it prompts them to install it and we are done works great
Cons
Disenrolling a device could be a little easier if you do not have time you have to do it in 2 seperate sections for it to take place right away other wise you can wait a few minutes and it will do it from the seach screen
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Ease of use - takes very less time to setup a fully functional kiosk mode.
Cons
Bandwidth management is available only in the top tier - would be good if it is available in other plans as well.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Easy management of a number of devices both locally and interstate.
Pros
Ease of use, device type coverage (iOS, Android, Windows), exellent support response and smooth interface. Hexnode has made managing all our company devices easy.
Cons
Battery level display on web interface) although they are planned.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
The interface is very easy to use which cuts down on admin time.
Cons
I was having some issues with the kiosk mode with certain app settings. Although all my issues have been resolved by support.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Locked down the tablets we needed without a massive cost.
Pros
Ease o f use, ready to connect ,good support response and easy interface. supports ios,windows and android.
Cons
need support for other devices and should describe more on connectivity with cloud or other repositories.
Rating breakdown
Frequency of use: Other
Likelihood to recommend
It was very easy to set up and their support team was always there for us.
Pros
Features, support, pricing
Cons
No desktop management
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Hexnode MDM
Their team is great. We had contacted them with a few custom requirements and their response was awesome.
Pros
Every feature possible is available for use when setting up MDMs.
Cons
The mobile app doesn't include as many features as the web version.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
control of ipads for 5 grades under one roof.
Pros
easy to push apps to elementary teachers.
Cons
Being computer literate. I am still learning how all of this works. They have it set up right. I just don't know how to use all the functions sometimes
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Allows us to have a tablet that is secure and single purpose.
Pros
It's easy to manage and the customer support is great!
Cons
I wish I had more control over software updates, but I think that's a fault of Android, not Hexnode.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Utilizing HexNode has allowed us to maximize our technology usage while also maintaining our security, and giving us the option to securely provide devices to employees while minimizing risk to our organization.
Pros
Easy to use, cost efficient, amazing technical support.
Cons
None.
Rating breakdown
Likelihood to recommend
Recommendations to others considering Hexnode MDM
Make sure you have your IT team on hand for initial setup, or someone who knows what they're doing with network settings.
Pros
You can easily enroll your device , that's all you need to gain control over your devices.
Cons
Lacking remote control function, which mentioned in the website as beta but support tells me otherwise.
Rating breakdown
Frequency of use: Weekly
Likelihood to recommend
Pros
We have a very weird use case, and Hexnode have always stepped up quickly to support us, regardless of whether or not we were paying. The software meets our use case probably 95% and the last 5% is due to us not them.
Cons
It feels a bit beta still, I think they have lots of room to grow to help make the admin dashboard etc more usable but its fine right now.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
The support is awesome, issues are resolved very quickly. The android app continues to improve with new features added almost weekly.
Cons
no notification of new features, they just appear.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
This in turn make give me more tools in the kit.
Pros
The product is intuitive, the learning curve is quite flat and whenever you need support it is there for you. The guys and girls at the support team have responded to me in web chat at all hours of the day with quality advise and support. Where they need to confer with a colleague they will be honest and say this and i always have had a response. I needed a specific use case, they delivered it and more. I have found features i was not looking for that have now become great additions. The plans are well laid out from a pricing point of view regarding the functions associated. The team also have taken on board feedback and requirements and even added functionality where appropriate. I you know nothing about MDM but know you need one I dont think you could find a better team to help you. If you need an MDM solution to grow with your business needs then this is likely to be a great fit.
Cons
My use case was around 200 Nvidia Shield tablets so we had to work with that, it may just be feature envy but if Samsung had been able to do what I needed i would be able to exploit more of the tool box on offer.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Plenty of helpful tools/information to help with my daily operations.
Cons
Occasionally run into issues with features not working as I expected, although support was quick to help/explain.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Pros
Great feature set for price point.
Cons
When working on a specific device, say number 40, and you click the back button in the browser it takes you back to the top of the list or first page. it would be better to take you back to the page you were on previously. Quite a pain if you are working through a long list
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
MDM on windows
Pros
All I had to do was upload a certificate and email it to my users and they were able to sign up.
Cons
limited ios restrictions. I cant seem to find no password lock on Ios devices however I am still new to the program and learning its features
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Ability to manage devices remotely without the hassle.
Pros
It is easy to get started and the help is comprehensive with both video and text tutorials getting things that are complicated on devices easy to manage.
Cons
It would be nice to remove the floor of 15 devices in licensing. Apart from that I haven't found anything I dislike so far.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Other
Likelihood to recommend
Pros
The pricing is also competitive, and the product is easy to use.
Cons
I don't have any major complaints about the software. I'm waiting on support for some of the newer iOS MDM features, but in general I haven't had any major issues.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
