HP Performance Anywhere vs Serviceaide Comparison

Overview

HP Performance Anywhere helps your IT organization to measure the performance and availability of your Internet-based applications...

ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$491.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.4

(22)

5

4

3

2

1

10

10

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

We are very pleased with the overall product capability, ease of use, and feature rich environment.
Simple and effective product, great value for the business with easy adaptation and good additives.
Strong ITIL based solution at a truly affordable price. I am an advisor for other companies and will recommend this product everytime.

Cons

Cons

The service feedback is awful. We can't embed the question, we can't personalize our forms, even the service feedback e-mail is bad.
Currently we're worried about the performance and availability.
Due to the customization there are a lot of options so some times you get lost in menus due to so many options.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features2
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Configurable Workflow
  • Custom Fields
  • Customizable Branding
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Permission Management
  • Projections
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Single Sign On
  • User Management
  • Visual Analytics
  • Total features19
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Configurable Workflow
  • Custom Fields
  • Customizable Branding
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Permission Management
  • Projections
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Single Sign On
  • User Management
  • Visual Analytics

Integrations

  • Total integrationsN/A
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HP Performance Anywhere vs. Serviceaide

See how HP Performance Anywhere and Serviceaide stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.