HP Performance Anywhere vs Vivantio Comparison

Overview

HP Performance Anywhere helps your IT organization to measure the performance and availability of your Internet-based applications...

Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$491.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$48.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

73

60

24

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Pros

It also is a great tool for workflow and asset management. We have been able to assign incident tickets effortlessly to other members of the team.
Vivantio is easy to modify which makes it easy to give a better quality environment and ensure good adoption rates from your users. The customer portal we set up has been very well received.
I am happy using this software. Reports section impressive and engineer can generate reports according to his requirements.

Cons

Cons

For a small business this is not much of a problem but in the big leagues being unable to measure performance against SLA is the same as failing SLA.
One downside is that each person who actions the change must choose who does the next action, and if anyone forgets no tasks are assigned to anyone.
Some basic features are missing such as being able to read and write information from emails.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features2
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Authentication
  • Automated Scheduling
  • CRM Integration
  • Chat
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contract Management
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Synchronization
  • Distribution Management
  • Drag & Drop Interface
  • Email Integration
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Forecasting
  • HIPAA Compliance
  • HR Management
  • Help Desk Management
  • IT Asset Tracking
  • Inventory Management
  • Lifecycle Management
  • Mobile Integration
  • Monitoring
  • Multi-Company
  • Multi-Location
  • Online Catalog
  • Online Forums
  • Partner Portal
  • Progress Tracking
  • Real Time Analytics
  • Request Routing
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Third Party Integration
  • WYSIWYG Editor
  • Widgets
  • Workflow Management
  • Total features64
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Authentication
  • Automated Scheduling
  • CRM Integration
  • Chat
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contract Management
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Synchronization
  • Distribution Management
  • Drag & Drop Interface
  • Email Integration
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Forecasting
  • HIPAA Compliance
  • HR Management
  • Help Desk Management
  • IT Asset Tracking
  • Inventory Management
  • Lifecycle Management
  • Mobile Integration
  • Monitoring
  • Multi-Company
  • Multi-Location
  • Online Catalog
  • Online Forums
  • Partner Portal
  • Progress Tracking
  • Real Time Analytics
  • Request Routing
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Third Party Integration
  • WYSIWYG Editor
  • Widgets
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations4
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HP Performance Anywhere vs. Vivantio

See how HP Performance Anywhere and Vivantio stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.