iCloud vs Opsgenie Comparison

Overview

iCloud from Apple is a secure cloud storage solution for storing multiple types of content online, and across all your devices....

Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$0.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

88

45

14

4

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

83

35

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It's inexpensive, easy to use, secure and accessible from anywhere. Just perfect when you have several Apple devices.
I really love the simplisity and the integrations that icloud provides. If you have an iphone, mac or any other apple product or several - icloud is a best cloud solution for you.
This is a great example of how iOS users are so loyal to their Apple devices. ICloud works great and ensures your entire house is synced up and really makes life a lot easier.

Pros

Great price compared to similar software, feature set is pretty decent, interfaces are nice and detailed activity log is super nice.
The economics of the platform fit our needs better than the alternatives. I like the ability to easily spread the responsibility of support across the team.
I like the user-friendly interface and how easy it is to integrate with other applications. The search functionality in the Alerts section is super flexible and easy to use.

Cons

I hate that I can't edit documents in the cloud, the UI is confusing, especially when trying to share your data with the family members on your plan.
You will experience non-stop synching issues once you get a large iCloud drive or photos library, and since it is designed to "just work" there are no controls or settings to stop it.
It get's pricey on the higher spectrum of storage requirements and given all the competitors it is hard to justify paying that much.

Cons

Our issue was reliably alerting our staff of equipment warnings and outages.
For us, it's a simple app with a simple function: notify us if there is an after-hour emergency for our job. It does that, and does it loudly, and does it well.
The mobile application refresh is awkward and non-intuitive.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total featuresN/A
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Chat
  • Collaboration Tools
  • Custom Fields
  • Dashboard Creation
  • Data Synchronization
  • Disaster Recovery
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Triggered Actions
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Real Time Monitoring
  • Real Time Notifications
  • Reminders
  • Scenario Planning
  • Secure Data Storage
  • Single Sign On
  • Status Reporting
  • Team Calendars
  • User Management
  • Video Conferencing
  • Total features34
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Chat
  • Collaboration Tools
  • Custom Fields
  • Dashboard Creation
  • Data Synchronization
  • Disaster Recovery
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Triggered Actions
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Real Time Monitoring
  • Real Time Notifications
  • Reminders
  • Scenario Planning
  • Secure Data Storage
  • Single Sign On
  • Status Reporting
  • Team Calendars
  • User Management
  • Video Conferencing

Integrations

  • Total integrations38
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations68
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iCloud vs. Opsgenie

See how iCloud and Opsgenie stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.