Most popular features of all IT Management apps
25 reviewers had the following to say about ImportOmatic's features:
Overall we have had a very good experience using the import O-Matic products.
Pros
Import O-Matic makes importing all kinds of data into the Raiser’s Edge so much easier than the native import functionality.
Cons
Although importing data is a complex and detailed process.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It will let you integrate basically any third party software with Raisers Edge almost seamlessly – from email marketing to volunteer management to online donations.
Pros
There are a few different import tools for Raisers Edge, but ImportOmatic is the best one by leaps and bounds.
Cons
You need someone on staff who is tech savvy enough to setup the imports and troubleshoot if something changes.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
The ease of use has allowed us to widen the scope of data that we include in our Raiser's Edge database.
Pros
The duplicate search features and dictionaries drastically reduce the amount of time spent on manipulating data sets that we are importing into our database.
Cons
In interface could be more intuitive to allow for less training of new users.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Departmental respect for willing to overcome a learning curve in order to better serve our data needs.
Pros
The ability to use csv data files for gift and constituent import into RE is a huge time-saver in the long run.
Cons
I do not specialize in API nor coding, but with the support team I am able to comprehend IOM and use their tools.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
We also use it for data cleanup - export data from RE, manipulate it in the spreadsheet, and then reimport it to clean up the records.
Pros
The ability to set up import dictionaries and use the API to manipulate the imported data is tremendously useful.
Cons
I don't have much in the way of cons. ImportOmatic does a great job of addressing some core weaknesses of RE. It's allowed us to function with RE without having to maintain our own custom solutions.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Josh, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
Pros
Data imports are quick and reliable and integrating fundraising is great and correct information is imported from the financial system.
Cons
we cannot pause a process in ImportOmatic and data must be exact for format
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Hi Yugansh, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
I save time and apply consistencies importing data from multiple sources.
By using ImportOmatic we're able to save an incredible amount of time during our regular imports and we've had a few cases where we could ONLY import data into Raiser's Edge with ImportOmatic.
Pros
The software makes importing data into Raiser's Edge much easier and provides a ton of different data scrubbing and logic options.
Cons
This is a serious data import program, so with that comes a certain amount of complexity.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
Love utilising it.Often finding it easier to implement something rather than using NXT's Import functionality
Pros
The software give you the control to add and update data pretty much how we want it in RENXT
Cons
Deleting fields can be a pain but we can live with it.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Simon, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
Our team has been able to use this software to reduce the amount of person hours needed for several recurring large tasks monthly and through out the year.
Pros
It has also allowed us to integrate some third party info into our gift batch processes.
Cons
Some of the phone and address options are not compatible with our current data handling methods, but that is not necessarily a critique of those options.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
The Omatic Software team overall is very responsive and they DO follow-up to customer issues.
Pros
The flexibility to apply profiles to multiple sources and be accurate on all the data being imported.
Cons
It can use a better user interface to manage settings and tools and to organize profiles.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
A great product that has the ability to easily move data in and out of my database.
Pros
Searching for donor data and running reports is extremely easy.
Cons
It has a versatile and functional service.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Lef, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
Quicker more efficient imports/data.
Pros
It's very straightforward and easy to manage, most times.
Cons
Although, IOM is very straightforward, there can be aspects that a confusing and fields that are not as clear.
Rating breakdown
Time used: 6-12 months
Frequency of use: Occasionally
Likelihood to recommend
Pros
We like having the ability to do imports and get data into Raiser's Edge quicker, especially leading up to our busy Run/Walk event.
Cons
The duplicate search feature doesn't always work as we would like it to, other than that we are pretty happy with this software.
Rating breakdown
Time used: 1-2 years
Frequency of use: Occasionally
Likelihood to recommend
Pretty good. Help has been quite responsive and I am glad that for the most part they take the reigns.
Pros
Importing and exporting complete data sets - of constituents, gifts, and survey responses - to/from Raisers Edge and Luminate.
Cons
Adding and changing import/export criteria/fields can be cumbersome.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Hi Lindsay, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
Any future plans for NXT functionality?
Pros
The fact table categories do not need to be specified in the import file. As opposed to RE's Import, a separate column for the table category is required.
Cons
Don't think I've seen an import function for events in RE.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
Omatic has been able to mitigate some of those processes for us, during the import process.
Pros
For our complex organization, Omatic is a great fit. With the customization one can make, the software can manage almost any situation.
Cons
At this time, nothing.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Great! Once you have mastered or are much more comfortable with setting up profiles, it becomes an amazing tool.
Pros
The ability to import many different data fields via one spreadsheet.
Cons
The learning curve for setting up profiles took some time.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
ImportOmatic has enabled me to import lists of constituents, with their address info, multiple phone numbers and email addresses, multiple pieces of education, and multiple constituency codes all in a single import, without ever needing the Import ID.
Pros
It gets data of all kinds into Raiser's Edge much easier than with the traditional import process.
Cons
When we got IOM some 3 years ago and I was setting up my first few imports... that was a somewhat confusing challenge to navigate all the possible options (even with training).
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Importomatic is definitely a help in getting masses of data into our database.
Pros
It does what we need - enables mass import of large quantities of data
Cons
It's inflexible - we have to do a lot of workarounds to make the data fit Most frustrating - every time Importomatic makes an update, we have to re-map EVERY profile, which is time consuming and frustrating (especially when updates are too frequent) and also means that sometimes things are missed and profiles are not importing everything we thought they were.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
It seems daunting to use at first, but I think with continued use it will get easier and easier to use the software in an efficient way.
Pros
I appreciate how flexible the software is with importing a variety of records and relevant data.
Cons
I always get a large number of exceptions when I import large records and still don't know how to settle them.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Hi Andrew, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
Time saver, could check errors before the import was done.
Pros
A lot of fields you can import. Import time reasonably fast.
Cons
A long learning curve. Explanations and instructions not too clear for a new user. Would like some hard copies of the training for training purposes. They updated our version without letting us know what fields had been changed, confusing!
Rating breakdown
Time used: 1-2 years
Frequency of use: Occasionally
Likelihood to recommend
I'm very satisfied with Import Omatic.
Pros
It is a great a great platform for RE and NXT for data import. Our department relies on Omatic daily.
Cons
Automation in RE desktop version is not available.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Iris, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
Before ImportOmatic, we would spend two days importing a new grad class.
Pros
We have used ImportOmatic for several years and have been very pleased with the product. Our import processes are much more efficient now as a result.
Cons
I would like the ability to check for phone and email duplicates based on the actual phone number or email address, not just type.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Reduced hand-data entry. Reduction in errors.
Pros
I no longer have to prep my spreadsheets for my regular imports. I occasionally forget how amazing of a statement that is.
Cons
It's SO incredibly customize-able--it will suggest but not dictate for many fields--that people who want full functionality without a learning curve are going to flat-out miss out on all the things it can do for you.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
