Most popular features of all IT Management apps
25 reviewers had the following to say about ImportOmatic's features:
Time saver, could check errors before the import was done.
Pros
A lot of fields you can import. Import time reasonably fast.
Cons
Explanations and instructions not too clear for a new user. Would like some hard copies of the training for training purposes.
Rating breakdown
Time used: 1-2 years
Frequency of use: Other
Likelihood to recommend
Departmental respect for willing to overcome a learning curve in order to better serve our data needs.
Pros
The ability to use csv data files for gift and constituent import into RE is a huge time-saver in the long run.
Cons
Once data is imported we use integrity reports to help fine tune our data to our internal standards.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
I save time and apply consistencies importing data from multiple sources.
Our team has been able to use this software to reduce the amount of person hours needed for several recurring large tasks monthly and through out the year.
Pros
It has also allowed us to integrate some third party info into our gift batch processes.
Cons
Some of the phone and address options are not compatible with our current data handling methods, but that is not necessarily a critique of those options.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
By using ImportOmatic we're able to save an incredible amount of time during our regular imports and we've had a few cases where we could ONLY import data into Raiser's Edge with ImportOmatic.
Pros
The software makes importing data into Raiser's Edge much easier and provides a ton of different data scrubbing and logic options.
Cons
This is a serious data import program, so with that comes a certain amount of complexity.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
The ability to import records into Raiser's Edge more easily and seamlessly than with any other product or Blackbaud feature.
Pros
ImportOmatic is the most flexible and precise importing tool available for Raiser's Edge.
Cons
I also find the address scoring feature (for matching an incoming address to a constituent's current address) annoying at times because a +4 on a ZIP code will significantly impact the similarity score between addresses, thereby requiring more "touching" of the record than necessary.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It saves vast amounts of time and is quite a robust operation.
Pros
I love the vast amounts of data it can handle at once-- it has saved so much time in importing both gifts large and small, and constituent information.
Cons
Getting your feet wet with this software is somewhat daunting, as there are many intricacies in the software and imports cannot be reversed.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Quicker more efficient imports/data.
Pros
It's very straightforward and easy to manage, most times.
Cons
Although, IOM is very straightforward, there can be aspects that a confusing and fields that are not as clear.
Rating breakdown
Time used: 6-12 months
Frequency of use: Other
Likelihood to recommend
Ease of use, efficient, streamlined processes
Pros
The profiles take a bit of time to set-up in the beginning, but once you have them set-up importing data is simple and efficient.
Cons
My least favorite aspect of purchasing this software was the customer service. In the initial purchasing stage, I experienced terrible customer service with trying to get the contract implemented and scheduling introductory conference calls. Not sure how a company that supports so many customers is lacking in the customer service area.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
Likelihood to recommend
Hi Monique-
Thank you for taking the time to respond. I am sorry you had a bad experience during implementation. I will be in touch early next week to discuss how we've made improvements. Have a great weekend!
Thanks,
Marcia Hightower
Customer Success Manager
Omatic Software
I've saved time, money, and headaches from this!
Pros
It has revolutionized my job and allows me to import data in ways that I could not even have imagined in the past.
Cons
Because the tool is so powerful and flexible there are a LOT of options to set.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Pros
We like having the ability to do imports and get data into Raiser's Edge quicker, especially leading up to our busy Run/Walk event.
Cons
The duplicate search feature doesn't always work as we would like it to, other than that we are pretty happy with this software.
Rating breakdown
Time used: 1-2 years
Frequency of use: Other
Likelihood to recommend
Easier Importing!
Pros
I love that it imports so quickly.
Cons
During a simply import like adding only an appeal code to an existing record it exceptions out and then wants to add as a full constituent.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Susan-
Thank you for taking the time to respond! I am sorry you haven't been able to update. I see that you had an open ticket with our Customer Support team regarding this issue but it has been closed. I will have someone else on the team reach out to help resolve this issue.
Thanks,
Marcia Hightower
Customer Success Manager
Pros
Importomatic is definitely easier to use than Raiser's Edge's import tool. I like the side by side matching function.
Cons
. :) I guess what I am saying is I wish there was a tool that was super SUPER easy.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
Because it's easier to use than RE Import, it saves time on a lot of various tasks, from the use of virtual fields and dictionaries, to easily reloading errors.
Pros
You can import data from basically any source and you get to customize the import profile to fit your needs.
Cons
The only thing that is inconvenient is updating profiles and/or dictionaries after a version update.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Streamline out daily import/updates
Pros
Adding/configuring multiple data points/record types makes this a much better solution than the standard Import function of RE.
Cons
There is a current bug in 3.5.1.2 that no longer renames the import file after the import is complete.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Faster, easier, more efficient processes of getting new/updated data into the RE database.
Pros
The fact table categories do not need to be specified in the import file. As opposed to RE's Import, a separate column for the table category is required.
Cons
Don't think I've seen an import function for events in RE.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
capabilities to connect 2 databases and analyze more effectively our customers
Pros
Ability to customize all fields, create virtual fields, score data and preview import before committing
Cons
minor thing is that the view on certain importing fields is small and training others to create maps and set up is difficult
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Reduced hand-data entry. Reduction in errors.
Pros
I no longer have to prep my spreadsheets for my regular imports. I occasionally forget how amazing of a statement that is.
Cons
If you are constantly in a work environment where you feel it's easier to do something the slow, hard way than figure out an easier way--if there is never an opportunity to slow down and learn something new--you won't realize its full benefits.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
ImportOmatic allows me to work smarter not harder. I can import files in minutes and know that the information is coming in just the way I want it and not creating duplicate records.
Pros
I can add or update constituents within minutes with ImportOmatic instead of spending days doing it manually or worrying about issues with the standard import tool in RE.
Cons
I miss being able to process a whole import no matter what the size under the validation mode.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
IOM's best feature is its ability to identify duplicates and potential duplicates and its ease in merging.
Cons
I wish you could stop midway in an import file and pick back up later where you left off.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Pros
ImportOmatic helps reduce the number of duplicate records that naturally occur when importing compared to using the import tool with the Raiser's Edge
Cons
We've had to take larger imports and break them down into a number of smaller projects
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Pros
How much it speeds up importing and cuts down on duplicates.
Cons
For example, we needed to import credit card numbers into a batch.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
The greatest benefits of this software have been the ease an accuracy of getting new and updated information into our database.
Pros
Information goes into our database with ease and accuracy. The importing process is seamless once the profile is set up.
Cons
This may not be as much of an issue now, but some consideration for staying in constant contact with all parties involved to ensure all parts are connected and running properly by promised date.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
