This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Infor CloudSuite EAM Pricing, Features, Reviews and Alternatives

Infor CloudSuite EAM product overview

What is Infor CloudSuite EAM?

Infor EAM is a configurable enterprise asset management that helps businesses within the manufacturing, healthcare, transportation, and public sector industries to achieve greater visibility over capital assets. Infor EAM streamlines the management of assets with built-in performance management, preventative maintenance, and equipment assignment tools.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)

Training options

In Person
Webinars
Documentation
Live Online

Infor CloudSuite EAM features

Functionality

3.8

/5

21
Total Features47 7 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Alerts/Notifications
Compliance Management
Activity Tracking
Inventory Control
Predictive Maintenance
Asset Lifecycle Management

Infor CloudSuite EAM users reviews

Overall rating

3.4

/5

21

Positive reviews

62%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5.94/10
Rating distribution

5

4

3

2

1

4

9

3

3

2

Pros
Function rich and intuitive. Provide good navigation around the system.

CT

Chris T.

In EAM, we can properly maintain assets and calculate financial depreciation for fixed asset management. Screen designer is helpful to identify the related tables.

AR

Anonymous Reviewer

The most easy to use interphase I have ever came across with.

Fraz A.

Cons
It was far too complex to setup compared to MP2. Individual users were at a loss of what to do for WO's.

MB

Michael B.

Dull interface and limited dashboard options and theme also needs some improvements.

Fraz A.

It turned into a paper trail again with one person trying to keep up with the WO. Setting up BINs and knowing what BIN to goto was too confusing for the majority of users (myself including!).

MB

Michael B.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sold product with limitless possibilities to cater business needs

Reviewed a year ago

Ability to handle more and more data with an intention to provide most meaningful depiction of the input data in order to handle the reporting requirements at the time when output from the system is desired from the stakeholders and it always performs the task to the utmost satisfaction. The most easy to use interphase I have ever came across with

Pros

Whenever we talk about an ERP solution that is reliable and trustworthy Infor EAM will always secure a spot in the list, with an immense strength and options of catering Enterprise Asset management with the help pf concrete reporting and easy to use layout in order to satisfy customer needs at every hour.

Cons

Dull interface and limited dashboard options and theme also needs some improvements.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Maintaining assets in an organization in efficient way

Reviewed a year ago

Automate EAM user access review and auto grant MRC/ORG access for Admin user group. We can do many process improvement and enhancement in and customized reports in EAM application.

Pros

In EAM, we can properly maintain assets and calculate financial depreciation for fixed asset management. Screen designer is helpful to identify the related tables.Grant access to users based on specific user group.

Cons

I think it is bit difficulty to understand the process / functionality for new users, once we understand the process it is helpful and user friendly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Unreasonably expensive and hard to use

Reviewed 2 years ago

EAM has many technical functions, but since it's very hard and unlogical to use and administrate, you will probably end up with an expensive system that nobody wants to use = inadequate data in. A system with poor/inadequate data is a waste of money.

Pros

-Filter functions in all list are good. -I's quite easy to customize list views. - Many functions

Cons

- Expensive license costs - Very unmodern, and not very user friendly. - There are very few logical ways to find things in the system. You have to know where functions and values are located if you want to change things. - Assets and items etc. has to be set up in a lot of different tables and places in order to be complete. - Text that is documented in comment fields is not even searchable. - High risk of (always) having to hire specialists/consultants for creating reports, setting up and updating values in the system because many things (even basic stuff) requires you to code SQL from scratch. - Expensive upgrades.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best EAM Software Available

Reviewed 3 years ago

Best EAM program I have ever used or implemented.

Pros

The product is very reasonable to install and configure for use right out of the box. The program has a very nice look and menu structure. Admins are able to make changes to the system without writing any code or scripts. It will be able to manage assets, inventory, purchasing, preventive work order scheduling, and work order history.

Cons

The upload and import process takes a while to get familiar with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

An Excelent and Customizable product that is easy to use yet powerful

Reviewed 7 years ago
Pros

Infor's EAM product is a very easy to use system. It has a stylish front end that is simple for everyone to pick up, and the support staff at EAM is very knowledgeable and able to solve problems effectively. Within the product there are many areas for customization. This is a great thing to be able to tailor parts of the system to users. The use of custom grids and inboxes really helps users focus in on what they need without getting bogged down by other issues.

Cons

As easy as it is to use, there are many aspects that are left as user customizations and require a large back end support staff to administer. The grids are a powerful tool, but also require a strong skill set to understand and master. The screens are navigable by themselves, however, trying to cross-reference things like WO information to parts becomes difficult as you then have to write down your WO, go to the WO screens and search for the information. Custom hyperlinks can be set up, however, this requires a larger back end support staff.

Infor CloudSuite EAM FAQs and common questions

Infor CloudSuite EAM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Infor CloudSuite EAM supports the following languages:
English


No, Infor CloudSuite EAM does not have an API available.


Infor CloudSuite EAM offers the following support options:
Chat, 24/7 (Live rep)

Most popular Infor CloudSuite EAM comparisons

Related categories