InvGate Assets Reviews

InvGate Assets

Asset Management & Software License Management

4.67/5 (12 reviews)

Pros
  • I love the fact that it is very easy and simple to set up. And I also like that it also has a support system for users.Spencer B.Read the full review
  • Product is easy to understand and looks great – mobile view is best in class.Verified ReviewerRead the full review
  • Currently we are working to relaunch our help desk, because after the good reception of the clients we saw the need to adjust several additional options of the product.Andrés Camilo G.Read the full review
Cons
  • Have not had any issues or complaints that are of any major concern. Possibly more built in dashboard reports to work from that can be quickly adapted rather than start form scratch.Rene M.Read the full review
  • Getting the correct permissions for all agents/users is a frustrating experience. Somewhat confined to canned reports with little customization.Verified ReviewerRead the full review
  • It assigns multiple tickets that have no relation to each other to your service requests.Shelley T.Read the full review
100%
recommended this to a friend or a colleague
Fernanda Anchorena

Robust tool

Reviewed 2016-01-18
Review Source: GetApp

The licensing feature allows you to efficiently manage all your license and reduce costs. The integration with InvGate Service Desk makes your like easy. It is a robust and complete tool. The cost-benefit is exceptional!

Pros
With Invgate Assets you manage everything: - Licensing Management - ITIL - Finance reporting - Fraud control

Cons
We really have nothing negative to say. We are very happy with the tool. IT makes your life simpler.

Rating breakdown

Value for money
Ease of use
Customer support

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Matias Heluani

Easy implementation with powerfull reports and an always ready support team!

Used daily for 2+ years
Reviewed 2019-02-08
Review Source: Capterra

Help our company in the enrollment, monitoring and administration of all assets. Not only of those who are connected to the network, but of all those who are part of our technological infrastructure. The support team is one of the most professional with whom I have had to interact

Pros
The alarms and reports are one of its strengths

Cons
An app to capture data from mobile devices and then be able to incorporate them into the tool is missing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hernan Punzi

Very Good Software

Used daily for 2+ years
Reviewed 2019-03-27
Review Source: Capterra

My experience with the tool is very good, we can really perform the tasks that we consider that our sector requires. It should also be noted that whenever we request assistance, the help desk responded with a very good help for us.

Pros
I like most is the ease of use and the large number of tasks you can perform with the software.

Cons
I like the least is that programmed unattended dismantling fails many times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Manny Jardim

Daily use of product

Used daily for 1-2 years
Reviewed 2018-06-22
Review Source: Capterra

Great product for the price point, cost effective.

Pros
Simple to use, monitoring of assets is complete and clean, addressing issues on corporate assets is very efficient.

Cons
Duplicates can be a pain, always have to ensure you make good notes to ensure proper counts and naming conventions are maintained.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Quick Deployment and functional

Used daily for less than 6 months
Reviewed 2018-04-24
Review Source: Capterra

Asset tracking and monitoring. Software detection. Ability to remotely remove, install company-wide software packages.

Pros
The asset deployment is easy to use and does it through group policy or direct involvement. Plus you only get charged on the node (workstations & servers) and not the peripherals (printers, switches, routers, modems). Took only a few hours to get fully functional and less than 1/2 hour to start to see assets in the database.

Cons
Alerts to the service desk are still broken. However that is on us cause we haven't talked to their amazing customer support yet on how to get this working. Monitoring doesn't tell you when a server is offline, and this might be an issue for some. On-Premise based.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ariel Zarember Calequi

We use this product from its first versions

Used weekly for 2+ years
Reviewed 2018-07-06
Review Source: Capterra

Quickly know all the assets and software installed in the organization.

Pros
What I like the most is the simplicity of installation and how fast it starts to get data from the assets connected to the network.

Cons
What I like least is the management of licenses and contracts, related to the linking of installed software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Paula Bezzi

Great option for managing your IT assets

Reviewed 2016-01-19
Review Source: Capterra

We are using Invgate Assets for almost 5 years to manage and control all our users IT hardware and software of every workstation across our network in a centralized way. What we like of Invgate Assets is that you have precise and updated information of all your IT hardware and software of your network.

Rating breakdown

Ease of use
Customer support

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OScar Biltes

IT inventory control is no longer a problem

Reviewed 2015-07-16
Review Source: Capterra

Outdated hardware is no longer an issue. InvGate Assets performs this task by itself and I have all of the information in one suite. Excellent product!

Rating breakdown

Ease of use
Customer support

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Gabriel Angio

Very good solution

Reviewed 2016-01-18
Review Source: Capterra

It's a really good solution to manage the infrastructure giving a lot of rich data to explote the potential of the company.

Rating breakdown

Ease of use
Customer support

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Guillermo Mazzoni

Easy to set up. Navigating is easy with large buttons and text.

Used occasionally for less than 6 months
Reviewed 2017-06-07
Review Source: Capterra

Pros
has a solid feature set when it comes to IT asset management, adequately covering both hardware and software. Alarms can quickly show problems with Assets.

Cons
Text is not translated when switching languages. Charts could be improved as well as user interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Irving Osuna

The best IT inventory program

Reviewed 2015-08-28
Review Source: Capterra

A very robust tool, the reports are great and it's very easy to use.

Rating breakdown

Ease of use
Customer support

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Irving Osuna Gallardo

Rating only

Reviewed 2015-08-28
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Customer support

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