Iridize vs BiznusSoft Field Service Comparison

Overview

Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users.

BiznusSoft Field Service is an integrative, IoT-based software solution designed to improve sales, management, and customer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$75.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(20)

5

4

3

2

1

15

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

(16)

5

4

3

2

1

10

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The tool is easy to use and the Iridize team is wonderful to work with. Very supportive and responsive.
From the simplicity of their solution to the outstanding hands-on support and training, Iridize is a true Blessing for any Sass company.
Iridize is fun to use, and I am challenged to maximize my use of the Iridize options. Iridize Support is the best.

Pros

ITI is happy to recommend FieldService 360 to others as a great project management tool.
The ability to customize to fit our unique needs is the reason we went with Biznus Soft and it been a great choice.
They are so responsive and willing to work with me on any task to change and/or improve our workflow within this software.

Cons

We had a couple hiccups with our Salesforce implementation, which was not to the fault of Iridize. We had an unstable platform that was constantly being changed around.
We have been using Iridize guides on SharePoint trial system for over two years. The main challenge for us was to expose relevant features that our company provides in SharePoint.
When you have a javascript reader trying to locate an element you selected, and it changes overnight, Iridize no longer picks up that element and you need to fix it.

Cons

Inability to update/edit several FS360 managed package object/controllers.
There are very few things I dislike. They are Minuscule compared to the things we like about this software.
Moving forward we are finally looking at changing our processes and rolling into the provided modules to lower our overall costs and reduce complexity.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features1
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Asset Lifecycle Management
  • Auditing
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Barcode Support
  • CRM Integration
  • Call Center Management
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Electronic Signature Capture
  • Employee Database
  • Forms Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Multi-Location
  • Partner Portal
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Route Management
  • SLA Management
  • Sales Forecasting
  • Third Party Integration
  • Time & Expense Tracking
  • Work Order Management
  • Workflow Management
  • Total features44
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Asset Lifecycle Management
  • Auditing
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Barcode Support
  • CRM Integration
  • Call Center Management
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Electronic Signature Capture
  • Employee Database
  • Forms Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Multi-Location
  • Partner Portal
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Route Management
  • SLA Management
  • Sales Forecasting
  • Third Party Integration
  • Time & Expense Tracking
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations3
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations11
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Iridize vs. BiznusSoft Field Service

See how Iridize and BiznusSoft Field Service stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.