Iridize Pricing Plan & Cost Guide

Iridize

Enterprise grade product training and user onboarding

4.7/5 (20 reviews)

Iridize Pricing

Starting from: $500.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Iridize’s price plans begin at US$ 500 per month and we bill annually.

Competitors Pricing

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Starting from: 15.00/month
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Pricing model: One Time License, Subscription
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Amazon DynamoDB

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Iridize Pricing Reviews

Pros
  • The tool is easy to use and the Iridize team is wonderful to work with. Very supportive and responsive.Rimoun O.Read the full review
  • From the simplicity of their solution to the outstanding hands-on support and training, Iridize is a true Blessing for any Sass company.Verified ReviewerRead the full review
  • Iridize is fun to use, and I am challenged to maximize my use of the Iridize options. Iridize Support is the best.Sue R.Read the full review
Cons
  • We had a couple hiccups with our Salesforce implementation, which was not to the fault of Iridize. We had an unstable platform that was constantly being changed around.Verified ReviewerRead the full review
  • We have been using Iridize guides on SharePoint trial system for over two years. The main challenge for us was to expose relevant features that our company provides in SharePoint.Igal M.Read the full review
  • When you have a javascript reader trying to locate an element you selected, and it changes overnight, Iridize no longer picks up that element and you need to fix it.Verified ReviewerRead the full review
100%
recommended this to a friend or a colleague

2 reviewers had the following to say about Iridize's pricing:

Romain Chambe

A great tool to guide your users through your app

Used weekly for 6-12 months
Reviewed 2016-12-20
Review Source: GetApp

Iridize is an incredibly flexible tool that opens a world of possibilities in order to onboard/guide/help your users in your app. You don't have to be technical to use it, the set up is quite simple, and most of all, they have a top notch customer support.

Pros
- Flexibility - Customer support - Value - Reliable

Cons
- Reporting could be improved a bit

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Fantastic product with superior, hands-on customer service from executive staff

Used daily for 6-12 months
Reviewed 2017-09-20
Review Source: GetApp

Pros
We've used Iridize for training efforts with three different products now. The primary goal for the software was to help shorten the learning curve during our full-scale Salesforce implementation. We got Iridize for our billing, customer care, and sales teams primarily. I can't say enough good things about the CEO and his staff. If we had any hiccups at all, they were on the phone with us ASAP, even if it meant having a late night for them. I've never, EVER experienced such a high level of service from a vendor. This product is paramount to our long-term success with system applications training across our company. It's relatively easy to create guides, even though I am a one-man team who bought, implemented, learned, trained, and created on Iridize. If I can do it as one person, you can easily do it. It's also able to be used in Chrome. Other products we've compared can only be used on Firefox. Not only that, but they were sometimes 1.5x - 2x more expensive with about the same level of features. OR, the cheaper alternatives required coding experience. Iridize was literally the perfect balance of reasonable pricing, ease of use, and feature-rich. I also really enjoy the frequent improvement releases they have. As a sales training manager for a large medical device company's sales department, this tool is a must-have for us.

Cons
We had a couple hiccups with our Salesforce implementation, which was not to the fault of Iridize. We had an unstable platform that was constantly being changed around. When you have a javascript reader trying to locate an element you selected, and it changes overnight, Iridize no longer picks up that element and you need to fix it. Again, not to the fault of Iridize, but we nonetheless did have these issues. Regardless of fault, CEO spent countless hours with me to make Iridize operational. It changed the game for us completely. I would like to see Iridize make some how-to videos rather than knowledge base articles for onboarding. They're hands-on with their, but when you need a quick answer, having a video could be equally as valuable and would save them a lot of time answering questions. I also would like to see a North American office sometime in the future as well. Not really urgent, just helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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