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Elementool Issue Tracking

Issue tracking software

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Elementool Issue Tracking Alternatives

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Top 100 Alternatives & Competitors to Elementool Issue Tracking

EHS Management Software

4.5
(24)

Web-based EHS and quality management software

Features

Total

1

72

2

features in common

1

features in common

EHS Management Software's unique features

  • Employee Management

  • Reporting/Analytics

  • Inspection Management

  • Incident Management

Elementool Issue Tracking's unique feature

  • Applications Management

VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

Features

Total

2

143

2

features in common

2

features in common

VIZOR IT Asset Management's unique features

  • Inventory Management

  • Warranty Tracking

  • Prioritization

  • Call Center Management

Elementool Issue Tracking's unique features

  • No unique features

Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

Features

Total

1

85

2

features in common

1

features in common

Vision Helpdesk's unique features

  • Gamification

  • Task Management

  • Employee Self Service

  • Web Forms

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$8/month

Value for money

4.4

4.4

0.0

What users say about Vision Helpdesk's value for money

SLA supported, good reporting, unlimited agents, customization help, very nice support, constant update with stable release, cost effective, mobile application, etc.

Gitesh T.

Vision Helpdesk is value for money, feature rich and simple to use. Also their support team is very responsive and always ready to help.

M

Max

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SpiraTest

4.0
(101)

Powerful Test Management Software

Features

Total

1

85

2

features in common

1

features in common

SpiraTest's unique features

  • Unicode Compliance

  • Change Management

  • Reporting/Analytics

  • Requirements Review

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$33.33/month

Value for money

4.3

4.3

0.0

What users say about SpiraTest's value for money

Its simple and reliable use as compare to industry leaders in this field. Good value for money and excellent support.

AD

Ambrish D.

SpiraTest is the best you can find on the market for an affordable price.

LS

Leo S.

Bugfender

4.2
(21)

Bug tracking & log management tool for software developers

Features

Total

1

36

2

features in common

1

features in common

Bugfender's unique features

  • Collaboration Tools

  • Mobile Alerts

  • Archiving & Retention

  • Issue Auditing

Elementool Issue Tracking's unique feature

  • Applications Management

ReviewPro for Restaurants

3.5
(4)

Reputation management software for handling guest reviews

Features

Total

1

41

2

features in common

1

features in common

ReviewPro for Restaurants' unique features

  • Customer Profiles

  • Customer Complaint Tracking

  • Live Chat

  • Assignment Management

Elementool Issue Tracking's unique feature

  • Applications Management

ScriptRunner for Jira

(0)

Issue tracking software built for businesses using Jira

Features

Total

1

35

2

features in common

1

features in common

ScriptRunner for Jira's unique features

  • Commenting/Notes

  • Audit Management

  • Issue Management

  • Event Triggered Actions

Elementool Issue Tracking's unique feature

  • Applications Management

BOSSDesk

4.6
(96)

BOSS Solutions a FrontRunner in Help Desk Software

Features

Total

1

116

2

features in common

1

features in common

BOSSDesk's unique features

  • Issue Auditing

  • Active Directory Integration

  • Workflow Configuration

  • Real-time Updates

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$19/month

Value for money

4.7

4.7

0.0

What users say about BOSSDesk's value for money

It is a great value for the price. Also there is not the normal yearly increase you see with other software vendors.

GK

Gary K.

Very good features out of the box for the price.

DS

Dillon S.

HelpDesk

4.5
(29)

Ticketing software for effortless customer support

Features

Total

1

65

2

features in common

1

features in common

HelpDesk's unique features

  • Customer Service Analytics

  • Self Service Portal

  • Visual Analytics

  • Customer Complaint Tracking

Elementool Issue Tracking's unique feature

  • Applications Management

AuditFindings.com

4.9
(7)

Audit issue management solution for businesses

Features

Total

0

37

2

features in common

0

features in common

AuditFindings.com's unique features

  • PCI Compliance

  • Role-Based Permissions

  • Recurring Issues

  • Dashboard

Elementool Issue Tracking's unique features

  • API

  • Applications Management

ClickUp

4.7
(2,2k)

Project management, task tracking, & professional goal tools

Features

Total

2

240

2

features in common

2

features in common

ClickUp's unique features

  • Presentation Tools

  • Drag & Drop

  • Activity Dashboard

  • Client Management

Elementool Issue Tracking's unique features

  • No unique features

Starting from

$5/month

Value for money

4.7

4.7

0.0

What users say about ClickUp's value for money

The large amount of tools, coupled with the possibility of customizing are the strengths of this tool. The cost-benefit is very good and provides much more functionality than the competitors.

Bruno C.

Clickup is constantly updating their app with relevant and useful improvements. Especially love that their price is much lower than many their competiting apps.

Lisa W.

Features

Total

0

36

2

features in common

0

features in common

MSP Manager's unique features

  • Forecasting

  • Activity Dashboard

  • Assignment Management

  • Alerts/Notifications

Elementool Issue Tracking's unique features

  • API

  • Applications Management

Backlog

4.5
(76)

Online project management tool for developers

Features

Total

1

105

2

features in common

1

features in common

Backlog's unique features

  • Request Management

  • Document Generation

  • Kanban Board

  • Testing/QA Management

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$35/month

Value for money

4.3

4.3

0.0

What users say about Backlog's value for money

I liked the inclusion of the Wiki as well, and I like the tiered subscription model they use, making it easy to find a level of feature availability that suites your team's needs.

AR

Anonymous Reviewer

Overall it has been great. It has helped me organize my freelance business and that means happier clients and more money in the pocket.

DK

Dennis K.

ChangeGear

4.0
(50)

Cloud based solution to track & control IT services

Features

Total

2

86

2

features in common

2

features in common

ChangeGear's unique features

  • Cost Tracking

  • Search/Filter

  • Activity Management

  • Email Management

Elementool Issue Tracking's unique features

  • No unique features

Value for money

4.0

4.0

0.0

What users say about ChangeGear's value for money

Considering our budget constraints, ChangeGear is currently a great tool for our organization. We are exited about the new and improved service catalog module.

LN

Laetitia N.

The licensing model is flexible and can scale easily. We selected the combine both the single user and site license option and this work great for our It team of 300+ users.

LN

Laetitia N.

Halp

5.0
(1)

Ticketing, powered by your Slack conversations

Features

Total

0

45

2

features in common

0

features in common

Halp's unique features

  • Task Management

  • Multi-Channel Communication

  • Assignment Management

  • Remote Access/Control

Elementool Issue Tracking's unique features

  • API

  • Applications Management

Halo Service Desk

4.9
(7)

Help desk management solution

Features

Total

1

72

2

features in common

1

features in common

Halo Service Desk's unique features

  • Issue Auditing

  • Workflow Management

  • Document Storage

  • Availability Management

Elementool Issue Tracking's unique feature

  • Applications Management

EthicsPoint

2.5
(2)

Incident management & issue hotline service

Features

Total

0

27

2

features in common

0

features in common

EthicsPoint's unique features

  • Issue Tracking

  • Role-Based Permissions

  • Customizable Reports

  • Collaboration Tools

Elementool Issue Tracking's unique features

  • API

  • Applications Management

Naverisk

4.7
(31)

Remote monitoring & management for managed service providers

Features

Total

1

113

2

features in common

1

features in common

Naverisk's unique features

  • Deadline Management

  • Activity Tracking

  • CPU Monitoring

  • Task Management

Elementool Issue Tracking's unique feature

  • Applications Management

Value for money

4.7

4.7

0.0

What users say about Naverisk's value for money

In addition the support that is provided by Naverisk, from my BDM to the support staff, I would highly recommend Naverisk to any business looking at maximizing their efficiency at a very good cost.

SJ

Sebastian J.

Easy Remote Monitoring and Management with fantastic backend support and greta Value for money.

AR

Anonymous Reviewer

Jira

4.4
(10,4k)

Project & Issue Tracking Software - See why we're #1!

Features

Total

2

145

2

features in common

2

features in common

Jira's unique features

  • Task Management

  • Forms Management

  • Communication Management

  • @mentions

Elementool Issue Tracking's unique features

  • No unique features

Starting from

$7/month

Value for money

4.2

4.2

0.0

What users say about Jira's value for money

Atlassian is known for making good products with good value for money, and Jira is part of this good suite.

PL

Pierre L.

I used to collect information on engineering tickets to do accounting allocations of costs by project but our other teams were very happy to use it to track the progress of projects.

SB

Serguei B.

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Features

Total

1

168

2

features in common

1

features in common

Zoho Desk's unique features

  • Call Scripting

  • Customer Complaint Tracking

  • Document Storage

  • Third Party Integrations

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$14/month

Value for money

4.5

4.5

0.0

What users say about Zoho Desk's value for money

We're a Books and Subscriptions user so being able to have a single pane of glass view is amazing.

AT

Adam T.

Cost and ease of getting set up. Support personnel always helpful.

LH

Larry H.

Zoho Projects

4.2
(230)

Project Management, Collaboration and Bug Tracking

Features

Total

1

154

2

features in common

1

features in common

Zoho Projects' unique features

  • Time & Expense Tracking

  • Vacation/Leave Tracking

  • Project Planning/Scheduling

  • Client Management

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$5/month

Value for money

4.2

4.2

0.0

What users say about Zoho Projects' value for money

Great project management features in the price they are offering. Love the features of timers for tasks whenever starting a new task its possible to log hours for that which is a great feature.

Irfan A.

It is s good tool for small/basic projects and comes with affordable price with lots of customisable.

BJ

Bheesam J.

SolarWinds Service Desk

4.6
(516)

IT Service Desk & Asset Management Software

Features

Total

2

109

2

features in common

2

features in common

SolarWinds Service Desk's unique features

  • Surveys & Feedback

  • Compliance Tracking

  • Multi-Channel Communication

  • Activity Dashboard

Elementool Issue Tracking's unique features

  • No unique features

Starting from

$19/month

Value for money

4.5

4.5

0.0

What users say about SolarWinds Service Desk's value for money

Ticketing system, knowledge base and inventory management are all awesome and constantly improving. And the metrics are great to help justify budgets to upper management, and show trends.

PS

Paul S.

The pricing tier after the initial purchase is fair.

TM

Tim M.

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

2

196

2

features in common

2

features in common

Zendesk's unique features

  • Complaint Management

  • Text Analysis

  • Customer Management

  • Multiple Format Support

Elementool Issue Tracking's unique features

  • No unique features

Starting from

$19/month

Value for money

4.1

4.1

0.0

What users say about Zendesk's value for money

I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.

CL

Chakkrit L.

Zendesk is a powerful CRM tool that totally worth the price.

CL

Chakkrit L.

Wrike

4.2
(1,7k)

Manage your projects from start to finish with Wrike

Features

Total

1

286

2

features in common

1

features in common

Wrike's unique features

  • Recurring Issues

  • Surveys & Feedback

  • Real Time Notifications

  • Scheduling

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$9.8/month

Value for money

4.0

4.0

0.0

What users say about Wrike's value for money

I've use ripe software for over 5 years collaborated on multiple projects with multiple end users and vendors and can only say that is phenomenal software with a very good price in the market.

AR

Anonymous Reviewer

Overall, I think it is a solid tool. I have heard from champions that it is costly, and that most integrations come at an incremental additional cost.

EJ

Elyse J.

PICC Software

4.9
(14)

Integrated platform with knowledge and innovation management

Features

Total

0

65

2

features in common

0

features in common

PICC Software's unique features

  • Sensitivity Analysis

  • Corrective and Preventive Actions (CAPA)

  • Training Management

  • Legal Risk Management

Elementool Issue Tracking's unique features

  • API

  • Applications Management

Quickbase

4.4
(218)

No-code application development platform & online database

Features

Total

2

243

2

features in common

2

features in common

Quickbase's unique features

  • Time Off Management

  • Real Time Data

  • For AEC Industry

  • Conflict Management

Elementool Issue Tracking's unique features

  • No unique features

Starting from

$600/month

Value for money

4.1

4.1

0.0

What users say about Quickbase's value for money

If you looking for a solution that gives you a flexible solution that you can develop your own solution and at a cost effective price, it's worth taking Quickbase for a spin.

DS

Dennis S.

It's saved us time, money, and chaos across all departments. Even better it helps us serve customers and gain business.

Joe S.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

2

190

2

features in common

2

features in common

LiveAgent's unique features

  • Computer Telephony Integration

  • Email Address Extraction

  • CMDB

  • Issue Tracking

Elementool Issue Tracking's unique features

  • No unique features

Starting from

$15/month

Value for money

4.7

4.7

0.0

What users say about LiveAgent's value for money

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.

Luis Carlos B.

Freshservice

4.5
(415)

A complete IT service management (ITSM) tool for business

Features

Total

1

148

2

features in common

1

features in common

Freshservice's unique features

  • Self Service Portal

  • Percent-Complete Tracking

  • Content Management

  • Call Center Management

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$19/month

Value for money

4.5

4.5

0.0

What users say about Freshservice's value for money

The pricing for this product is very competitive which is great for the IT budget and value for dollar represent a good deal. I find the Support team is very helpful and responsive.

JM

Joe M.

Ease of use, price, integration options with other applications.

ET

Elvin T.

Features

Total

2

86

2

features in common

2

features in common

InvGate Service Desk's unique features

  • Activity Tracking

  • Customizable Fields

  • Multi-Language

  • Email Management

Elementool Issue Tracking's unique features

  • No unique features

Value for money

4.5

4.5

0.0

What users say about InvGate Service Desk's value for money

We saved a lot of hidden costs and the tools were payed with that. The analytics and reports are very good and gave us a lot of visibility.

FA

Fernanda A.

It is aimed at mid range companies with excellent performance and price. As a expert in ITSM area i recommend this product.

PS

Patricio S.

Canfigure

4.8
(12)

Modular ITSM and ITAM solution based on ITIL principles

Features

Total

1

78

2

features in common

1

features in common

Canfigure's unique features

  • Asset Tracking

  • Supplier Management

  • CMDB

  • Customizable Branding

Elementool Issue Tracking's unique feature

  • Applications Management

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

Features

Total

1

80

2

features in common

1

features in common

Cayzu's unique features

  • Rules-Based Workflow

  • AB Testing

  • Surveys & Feedback

  • Service Level Agreement (SLA) Management

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$4/month

Value for money

4.9

4.9

0.0

What users say about Cayzu's value for money

Cayzu really set the bar high. This was a great choice and I would recommend them to anybody looking to provide great customer service at an affordable price.

JP

John P.

I found out about Cayzu from my colleagues, one of them talked about something that helps to save time and money.

Vadim S.

JIRA Service Management

4.4
(266)

The only ITSM solution built on the Jira platform

Features

Total

1

97

2

features in common

1

features in common

JIRA Service Management's unique features

  • Issue Management

  • Customizable Reports

  • Maintenance Management

  • Automated Routing

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$20/month

Value for money

4.2

4.2

0.0

What users say about JIRA Service Management's value for money

It's extremely customizable and the administrative configuration is really intuitive. It's also a great value from a cost perspective.

JH

Jack H.

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

AR

Anonymous Reviewer

VisionFlow

4.3
(9)

Product dev., ALM, ITSM, Help Desk, Project Mng. and CRM

Features

Total

1

46

2

features in common

1

features in common

VisionFlow's unique features

  • Work Order Management

  • Maintenance Scheduling

  • Version Control

  • Iteration Management

Elementool Issue Tracking's unique feature

  • Applications Management

Bitrix24

4.0
(463)

100% free CRM, collaboration and communication tool suite

Features

Total

1

356

2

features in common

1

features in common

Bitrix24's unique features

  • Assignment Management

  • Variable Workforce

  • Invoice History

  • Multi-Currency

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$24/month

Value for money

4.1

4.1

0.0

What users say about Bitrix24's value for money

As a CRM, cloud for documentation and message it works great and is at a very nice price.

Evelyn S.

The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.

JP

James P.

Kayako

4.0
(158)

Unified customer service platform

Features

Total

2

89

2

features in common

2

features in common

Kayako's unique features

  • Real-Time Chat

  • Change Management

  • Surveys & Feedback

  • Content Management

Elementool Issue Tracking's unique features

  • No unique features

Starting from

$15/month

Value for money

3.8

3.8

0.0

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

WAS a great company and choice, but now just garbage towards the right information that customers need compared to worrying about money.

ND

Nick D.

Wix

4.4
(6k)

Website builder & publishing platform

Features

Total

1

80

2

features in common

1

features in common

Wix's unique features

  • Financial Management

  • Search/Filter

  • Post Management

  • Accounting

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

4.5/month

Value for money

4.3

4.3

0.0

What users say about Wix's value for money

Wix helps the user to make an outstanding website and with an affordable price. It is very easy to use it.

NR

Nadeemur R.

It is an excellent way to have a website with zero cost. Easy handling and with a variety of designs is a great tool for a company that is starting and wants to show their work on the internet.

FF

Fernanda Feminino Carneiro d.

Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

Features

Total

1

126

2

features in common

1

features in common

Freshdesk's unique features

  • IVR / Voice Recognition

  • Summary Reports

  • Website Integration

  • Multiple User Accounts

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$19/month

Value for money

4.4

4.4

0.0

What users say about Freshdesk's value for money

I recommend it for its ease of use, its performance and its fair price.

Juan Manuel C.

Easy to use, quickly setup, generous free plan that gives you enough time to try software, good price compared to competitors.

AR

Anonymous Reviewer

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

Features

Total

1

91

2

features in common

1

features in common

HappyFox Help Desk's unique features

  • Activity Tracking

  • Self Service Portal

  • Role-Based Permissions

  • Service Level Agreement (SLA) Management

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$29/month

Value for money

4.5

4.5

0.0

What users say about HappyFox Help Desk's value for money

We've been extremely happy using this product. The reporting features of this product are an extremely valuable tool and well worth the cost of the software.

AR

Anonymous Reviewer

Outstanding Help desk software at an attractive price.

JB

Julian B.

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

2

96

2

features in common

2

features in common

Vivantio's unique features

  • Support Ticket Management

  • Queue Management

  • Online Catalog

  • Email Management

Elementool Issue Tracking's unique features

  • No unique features

Starting from

$42/month

Value for money

4.2

4.2

0.0

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

HarmonyPSA

4.5
(22)

The next generation of professional services automation.

Features

Total

1

332

2

features in common

1

features in common

HarmonyPSA's unique features

  • Product Configurator

  • Employee Database

  • Create Subtasks

  • Knowledge Base Management

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$65/month

Value for money

4.4

4.4

0.0

What users say about HarmonyPSA's value for money

Giving a true reflection on costs and profits and the Helpdesk has a lot more autonomy to hand so that simple tasks like email templates or how to guides can be quickly and easily sent to a customer.

NT

Natalie T.

We are now running our entire company on Harmony, and we have been able to reduce costs by rolling the third-party systems we were using into it.

JV

Jason V.

Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

Features

Total

2

200

2

features in common

2

features in common

Alloy Navigator's unique features

  • Automatic Backup

  • Automatic Lead Distribution

  • CMDB

  • Contact Database

Elementool Issue Tracking's unique features

  • No unique features

Starting from

$19/month

Value for money

4.5

4.5

0.0

What users say about Alloy Navigator's value for money

The help desk and software licensing components really save a lot of time and are easy to use. I've been able to use the software licensing piece to fulfill a Microsoft audit with ease.

JH

John H.

We already used Network Inventory and expanding to Alloy's own help desk was a natural step. Alloy Navigator has many features for a low cost and we are slowly moving forward and using more and more.

Eric L.

atSpoke

4.7
(36)

Reduce Internal Repetitive Requests

Features

Total

0

39

2

features in common

0

features in common

atSpoke's unique features

  • Customizable Categories

  • Interaction Tracking

  • Document Storage

  • SMS Messaging

Elementool Issue Tracking's unique features

  • API

  • Applications Management

Starting from

$1/month

Value for money

4.8

4.8

0.0

What users say about atSpoke's value for money

How you're able to build out 4 separate departments for the cost. I like how you can create workflow and processes.

RH

Ralphael H.

At this size, you need to have a system to create and action on requests, but probably don't need the features, complexity or cost of something like Zendesk.

TP

Troy P.

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Features

Total

1

89

2

features in common

1

features in common

Wix Answers' unique features

  • Geotargeting

  • Full Text Search

  • Auto-Responders

  • Knowledge Management

Elementool Issue Tracking's unique feature

  • Applications Management

Starting from

$24/month

Value for money

4.4

4.4

0.0

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Easy to use, professional, great value for money.

AR

Anonymous Reviewer