Kaseya VSA vs Auvik Comparison

Overview

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or...

Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$150.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

63

77

32

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.7

(63)

5

4

3

2

1

45

17

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput.
You polish the whole in the right shape. We have good security options with Webroot, Malwarebytes and Patch Management as most important parts.
The VSA also allows us to provide many of these same benefits to our customers which we support, enabling them to have a similar positive experience when needing to access their own systems.

Pros

The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.
Dives pretty deep and can do some amazing monitoring and scanning into networks. Definitely can help with looking into networks for basics and the intricacies for almost everything you're looking for.
I had it running in about 20 minutes. I really love the searching capabilities they have you can find anything with a simple name or part of a name to help you navigate to any device or link quickly.

Cons

The problem with the quantity of features is that documentation is a mess and the UI is difficult to navigate. The organization is too basic to support so many features.
The interface is currently awful. Flash is not a technology that should be used in a modern product and the interface frequently fails to update accurately when using filters.
Have been totally disappointed to have t wait over 4 months to get patching sorted, no amount of calls could fix the issue that made us look so incompetent to our customers.

Cons

In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors.
Found out after the fact that we were being charged for every switch discovered at the moment of discovery, but only wanted to manage core devices. The issue was worked out, but it took time.
Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features41
  • API
  • Access Control
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Anti Virus
  • Applications Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • CRM Integration
  • Chat
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Event Logs
  • Help Desk Management
  • Historical Analysis
  • History Tracking
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Labeling
  • Monitoring
  • Multiple User Accounts
  • Patch Management
  • Performance Management
  • Performance Reports
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • SLA Management
  • SSL Security
  • Server Monitoring
  • Summary Reports
  • Support Ticket Management
  • Third Party Integration
  • Two-Factor Authentication
  • Uptime Monitoring
  • Visual Analytics
  • Total features24
  • API
  • Access Control
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Anti Virus
  • Applications Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • CRM Integration
  • Chat
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Event Logs
  • Help Desk Management
  • Historical Analysis
  • History Tracking
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Labeling
  • Monitoring
  • Multiple User Accounts
  • Patch Management
  • Performance Management
  • Performance Reports
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • SLA Management
  • SSL Security
  • Server Monitoring
  • Summary Reports
  • Support Ticket Management
  • Third Party Integration
  • Two-Factor Authentication
  • Uptime Monitoring
  • Visual Analytics

Integrations

  • Total integrations29
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations14
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Kaseya VSA vs. Auvik

See how Kaseya VSA and Auvik stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.