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Kaseya VSA vs Marvin EDC Comparison

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Overview

Category Leaders

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or...

Marvin EDC is a clinical data management software designed to help businesses manage customers, clinical trials, inventories,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

63

77

33

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.3

(3)

5

4

3

2

1

2

0

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput.
You polish the whole in the right shape. We have good security options with Webroot, Malwarebytes and Patch Management as most important parts.
The VSA also allows us to provide many of these same benefits to our customers which we support, enabling them to have a similar positive experience when needing to access their own systems.

Pros

Not enoughreviews yet

Cons

The interface is currently awful. Flash is not a technology that should be used in a modern product and the interface frequently fails to update accurately when using filters.
The problem with the quantity of features is that documentation is a mess and the UI is difficult to navigate. The organization is too basic to support so many features.
Have been totally disappointed to have t wait over 4 months to get patching sorted, no amount of calls could fix the issue that made us look so incompetent to our customers.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features120
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Applications Management
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • CRF Tracking
  • CRM
  • Call Center Management
  • Capacity Management
  • Change Management
  • Clinical Study Management
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Configuration Management
  • Credential Management
  • Cross Reference System
  • Customer Database
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Profiling
  • Data Recovery
  • Data Storage Management
  • Data Synchronization
  • Data Transformation
  • Data Verification
  • Data Visualization
  • Deployment Management
  • Device Auto Discovery
  • Diagnostic Testing
  • Diagnostic Tools
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Monitoring
  • Employee Activity Monitoring
  • Event Logs
  • File Sharing
  • For MSPs
  • Forms Management
  • HIPAA Compliant
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Import/Export Data
  • Incident Management
  • Interaction Tracking
  • Internet Usage Monitoring
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Labeling
  • License Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Platform
  • Multi-User Collaboration
  • Multiple Format Support
  • Multiple User Accounts
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Power Management
  • Problem Management
  • Project Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Alerts
  • Real-time Updates
  • Release Management
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Session Transfer
  • Shipping Labels
  • Shipping Management
  • Simple Network Management Protocol (SNMP)
  • Software Development
  • Stock Management
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Threshold Alerts
  • Time Zone Tracking
  • Unattended Access
  • Uptime Reporting
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Management
  • Total features33
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Applications Management
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • CRF Tracking
  • CRM
  • Call Center Management
  • Capacity Management
  • Change Management
  • Clinical Study Management
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Configuration Management
  • Credential Management
  • Cross Reference System
  • Customer Database
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Profiling
  • Data Recovery
  • Data Storage Management
  • Data Synchronization
  • Data Transformation
  • Data Verification
  • Data Visualization
  • Deployment Management
  • Device Auto Discovery
  • Diagnostic Testing
  • Diagnostic Tools
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Monitoring
  • Employee Activity Monitoring
  • Event Logs
  • File Sharing
  • For MSPs
  • Forms Management
  • HIPAA Compliant
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Import/Export Data
  • Incident Management
  • Interaction Tracking
  • Internet Usage Monitoring
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Labeling
  • License Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Platform
  • Multi-User Collaboration
  • Multiple Format Support
  • Multiple User Accounts
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Power Management
  • Problem Management
  • Project Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Alerts
  • Real-time Updates
  • Release Management
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Session Transfer
  • Shipping Labels
  • Shipping Management
  • Simple Network Management Protocol (SNMP)
  • Software Development
  • Stock Management
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Threshold Alerts
  • Time Zone Tracking
  • Unattended Access
  • Uptime Reporting
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Management

Integrations

  • Total integrations28
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Kaseya VSA vs. Marvin EDC

See how Kaseya VSA and Marvin EDC stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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