kintone Features

kintone

Agile, No-code Business Application Platform

4.71/5 (84 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Accounting Integration
Action Item Tracking
Active Directory Integration
Activity Tracking
Agile Methodologies
Alerts/Notifications
Application Management
Approval Process Control
Archiving & Retention
Asset Management
Asset Tracking
Attendance Tracking
Audit Management
Audit Trail
Automated Scheduling
Bid Management
Billing & Invoicing
Brainstorming
Budget Management
Budgeting/Forecasting
Business Process Automation
CRM
Calendar Management
Calendar/Reminder System
Campaign Management
Cataloging/Categorization
Change Management
Change Order Management
Channel Management
Charting
Client Portal
Collaboration Tools
Collaborative Development
Commission Management
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contact Database
Contact Management
Content Library
Content Management
Contract/License Management
Contractor Management
Cost Tracking
Cost-to-Completion Tracking
Create Subtasks
Custom Development
Customer Database
Customer Service Analytics
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Aggregation and Publishing
Data Capture and Transfer
Data Dictionary Management
Data Import/Export
Data Migration
Data Modeling
Data Quality Control
Data Replication
Data Storage Management
Data Synchronization
Database Conversion
Deadline Management
Demand Forecasting
Deployment Management
Dispatch Management
Document Generation
Document Management
Document Storage
Drag & Drop
EDI
Email Management
Email Marketing
Employee Database
Employee Management
Estimating
Event Management
Expense Tracking
Feature Library
File Sharing
File Storage
Financial Management
For AEC Industry
For No-Code Development
Forecasting
Forms Creation & Design
Forms Management
Full Text Search
GPS
Gantt/Timeline View
Grant Management
Graphical User Interface
Graphical Workflow Editor
HR Management
Help Desk Management
IT Asset Tracking
Idea Management
Import Tasks
Inspection Management
Integrated Development Environment
Integrations Management
Interaction Tracking
Internal Chat Integration
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Issue Management
Job Application Management
Job Management
Kanban Board
Knowledge Base Management
Labor Forecasting
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Maintenance Scheduling
Marketing Automation
Milestone Tracking
Mobile Access
Mobile Alerts
Mobile Development
Multi-Channel Management
Multi-Location
Multiple Programming Languages Supported
No-Code
Offline Access
Opportunity Management
Order Fulfillment
Order Management
Order Processing
Overtime Calculation
Parent Task
Patch Management
Payroll Management
Percent-Complete Tracking
Performance Analysis
Performance Metrics
Pipeline Management
Portfolio Management
Pre-Built Modules
Pre-built Templates
Prioritization
Procurement Management
Project Management
Project Planning/Scheduling
Project Time Tracking
Project Tracking
Project Workflow
Projections
Proposal Generation
Prospecting Tools
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Receipt Management
Recruitment Management
Recurring Appointments
Recurring Tasks
Referral Tracking
Registration Management
Reimbursement Management
Relational
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requisition Management
Resource Management
Risk Management
Role-Based Permissions
Routing
Sales Forecasting
Sales Pipeline Management
Scheduling
Search/Filter
Secure Data Storage
Segmentation
Self Service Portal
Service Level Agreement (SLA) Management
Shipping Management
Single Sign On
Skills Tracking
Software Development
Source Control
Spend Control
Spreadsheet View
Status Tracking
Subcontractor Management
Supplier Management
Task Board View
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Templates
Territory Management
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
To-Do List
Traditional Methodologies
Training Management
Transportation Management
Vacation/Leave Tracking
Vendor Management
Version Control
Visual Modeling
Volunteer Management
Warehouse Management
Warranty Tracking
Web App Development
Web Forms
Web/Mobile App Development
Work Order Management
Workflow Configuration
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Action Item Tracking
Active Directory Integration
Activity Tracking
Agile Methodologies
Alerts/Notifications
Application Management
Approval Process Control
Archiving & Retention
Asset Management
Asset Tracking
Attendance Tracking
Audit Management
Audit Trail
Automated Scheduling
Bid Management
Billing & Invoicing
Brainstorming
Budget Management
Budgeting/Forecasting
Business Process Automation
CRM
Calendar Management
Calendar/Reminder System
Campaign Management
Cataloging/Categorization
Change Management
Change Order Management
Channel Management
Charting
Client Portal
Collaboration Tools
Collaborative Development
Commission Management
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contact Database
Contact Management
Content Library
Content Management
Contract/License Management
Contractor Management
Cost Tracking
Cost-to-Completion Tracking
Create Subtasks
Custom Development
Customer Database
Customer Service Analytics
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Aggregation and Publishing
Data Capture and Transfer
Data Dictionary Management
Data Import/Export
Data Migration
Data Modeling
Data Quality Control
Data Replication
Data Storage Management
Data Synchronization
Database Conversion
Deadline Management
Demand Forecasting
Deployment Management
Dispatch Management
Document Generation
Document Management
Document Storage
Drag & Drop
EDI
Email Management
Email Marketing
Employee Database
Employee Management
Estimating
Event Management
Expense Tracking
Feature Library
File Sharing
File Storage
Financial Management
For AEC Industry
For No-Code Development
Forecasting
Forms Creation & Design
Forms Management
Full Text Search
GPS
Gantt/Timeline View
Grant Management
Graphical User Interface
Graphical Workflow Editor
HR Management
Help Desk Management
IT Asset Tracking
Idea Management
Import Tasks
Inspection Management
Integrated Development Environment
Integrations Management
Interaction Tracking
Internal Chat Integration
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Issue Management
Job Application Management
Job Management
Kanban Board
Knowledge Base Management
Labor Forecasting
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Maintenance Scheduling
Marketing Automation
Milestone Tracking
Mobile Access
Mobile Alerts
Mobile Development
Multi-Channel Management
Multi-Location
Multiple Programming Languages Supported
No-Code
Offline Access
Opportunity Management
Order Fulfillment
Order Management
Order Processing
Overtime Calculation
Parent Task
Patch Management
Payroll Management
Percent-Complete Tracking
Performance Analysis
Performance Metrics
Pipeline Management
Portfolio Management
Pre-Built Modules
Pre-built Templates
Prioritization
Procurement Management
Project Management
Project Planning/Scheduling
Project Time Tracking
Project Tracking
Project Workflow
Projections
Proposal Generation
Prospecting Tools
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Receipt Management
Recruitment Management
Recurring Appointments
Recurring Tasks
Referral Tracking
Registration Management
Reimbursement Management
Relational
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requisition Management
Resource Management
Risk Management
Role-Based Permissions
Routing
Sales Forecasting
Sales Pipeline Management
Scheduling
Search/Filter
Secure Data Storage
Segmentation
Self Service Portal
Service Level Agreement (SLA) Management
Shipping Management
Single Sign On
Skills Tracking
Software Development
Source Control
Spend Control
Spreadsheet View
Status Tracking
Subcontractor Management
Supplier Management
Task Board View
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Templates
Territory Management
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
To-Do List
Traditional Methodologies
Training Management
Transportation Management
Vacation/Leave Tracking
Vendor Management
Version Control
Visual Modeling
Volunteer Management
Warehouse Management
Warranty Tracking
Web App Development
Web Forms
Web/Mobile App Development
Work Order Management
Workflow Configuration
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Action Item Tracking
Active Directory Integration
Activity Tracking
Agile Methodologies
Alerts/Notifications
Application Management
Approval Process Control
Archiving & Retention
Asset Management
Asset Tracking
Attendance Tracking
Audit Management
Audit Trail
Automated Scheduling
Bid Management
Billing & Invoicing
Brainstorming
Budget Management
Budgeting/Forecasting
Business Process Automation
CRM
Calendar Management
Calendar/Reminder System
Campaign Management
Cataloging/Categorization
Change Management
Change Order Management
Channel Management
Charting
Client Portal
Collaboration Tools
Collaborative Development
Commission Management
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contact Database
Contact Management
Content Library
Content Management
Contract/License Management
Contractor Management
Cost Tracking
Cost-to-Completion Tracking
Create Subtasks
Custom Development
Customer Database
Customer Service Analytics
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Aggregation and Publishing
Data Capture and Transfer
Data Dictionary Management
Data Import/Export
Data Migration
Data Modeling
Data Quality Control
Data Replication
Data Storage Management
Data Synchronization
Database Conversion
Deadline Management
Demand Forecasting
Deployment Management
Dispatch Management
Document Generation
Document Management
Document Storage
Drag & Drop
EDI
Email Management
Email Marketing
Employee Database
Employee Management
Estimating
Event Management
Expense Tracking
Feature Library
File Sharing
File Storage
Financial Management
For AEC Industry
For No-Code Development
Forecasting
Forms Creation & Design
Forms Management
Full Text Search
GPS
Gantt/Timeline View
Grant Management
Graphical User Interface
Graphical Workflow Editor
HR Management
Help Desk Management
IT Asset Tracking
Idea Management
Import Tasks
Inspection Management
Integrated Development Environment
Integrations Management
Interaction Tracking
Internal Chat Integration
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Issue Management
Job Application Management
Job Management
Kanban Board
Knowledge Base Management
Labor Forecasting
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Maintenance Scheduling
Marketing Automation
Milestone Tracking
Mobile Access
Mobile Alerts
Mobile Development
Multi-Channel Management
Multi-Location
Multiple Programming Languages Supported
No-Code
Offline Access
Opportunity Management
Order Fulfillment
Order Management
Order Processing
Overtime Calculation
Parent Task
Patch Management
Payroll Management
Percent-Complete Tracking
Performance Analysis
Performance Metrics
Pipeline Management
Portfolio Management
Pre-Built Modules
Pre-built Templates
Prioritization
Procurement Management
Project Management
Project Planning/Scheduling
Project Time Tracking
Project Tracking
Project Workflow
Projections
Proposal Generation
Prospecting Tools
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Receipt Management
Recruitment Management
Recurring Appointments
Recurring Tasks
Referral Tracking
Registration Management
Reimbursement Management
Relational
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requisition Management
Resource Management
Risk Management
Role-Based Permissions
Routing
Sales Forecasting
Sales Pipeline Management
Scheduling
Search/Filter
Secure Data Storage
Segmentation
Self Service Portal
Service Level Agreement (SLA) Management
Shipping Management
Single Sign On
Skills Tracking
Software Development
Source Control
Spend Control
Spreadsheet View
Status Tracking
Subcontractor Management
Supplier Management
Task Board View
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Templates
Territory Management
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
To-Do List
Traditional Methodologies
Training Management
Transportation Management
Vacation/Leave Tracking
Vendor Management
Version Control
Visual Modeling
Volunteer Management
Warehouse Management
Warranty Tracking
Web App Development
Web Forms
Web/Mobile App Development
Work Order Management
Workflow Configuration
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


6 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


107 reviews

kintone Feature Reviews

25 reviewers had the following to say about kintone's features:

Darryl C.

Kintone Ease of Use

2019-08-20

Management of rotations of equipment to be sent for kitting program

Pros

The ease of use for me to access and have a dash board with all of my info. The dashboard lets me review the required data without having to reapply my search parameters.

Cons

Nothing found as of yet. If something occurs I will reach out to Kintone

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hi Darryl,

Thank you for your feedback! The Announcement section of portal home makes it easy to keep up to date on all your information.

Don't hesitate to reach out if you ever have any questions.

Best,
Larissa
Kintone Customer Success

Read more
Robert P.

Kintone experience has been wonderful overall

2018-04-21

Better reporting and control over our data..also allows us to plan better

Pros

I enjoy the control it affords to the user and the fact that is available on multiple platforms.

Cons

At times it was challenging to develop the reports I need but as I learn more that is less and less of an issue

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from kintone


So glad to hear you were able to get your staff up and running easily! If you ever have any questions regarding reporting, don't hesitate to reach out to support@kintone.com. We'd be happy to help!

Read more
Anonymous
( company, 11-50 employees)

Easy to use no code database platform for a nonprofit. We use it to track services and share data.

2018-04-21

We are able to share data and staff can use the easy tools to create their own reports.

Pros

Allows our staff to look at data without relying on Evaluation or tech department support

Cons

Nothing really. Only things I would like would be ability to run video files and preview all file attachments in the site, not just download to view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from kintone


Thank you for your feedback! I would like to mention the Box Plug-in we have available. This plug-in allows you to preview documents and watch videos within your app without having to download the file. All you need is Kintone, a Box account, and the plug-in information provided below. Don't hesitate to contact support@kintone.com if you have any questions!

Box Plug-in: https://developer.kintone.io/hc/en-us/articles/212495198-Box

Read more
Laura H.

User friendly, lots of customization and affordable for my non-profit!

2018-04-24

This software is helping improve data collection and collaboration in my program

Pros

The ability to allow permissions at various levels and create spaces supports multi-program needs.

Cons

Many of the functions can only be learned by searching through the help section, the help section however is not always the most user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from kintone


Thanks for the review! We'd love to improve the learning experience of Kintone, so please let us know any suggestions you might have for improving our help docs and learning materials!

Read more
Tara J.

Takes the Stress Out

2020-05-19

I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.

Pros

I love that Kintone allows me to retrieve our data in an easy to understand way.

Cons

I wish it were a bit more flexible in regards to searching for information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hello Tara,

Thank you for your wonderful review! We're glad to hear you are satisfied with Kintone, and find our product user-friendly. I've included a link below on how to search data in Kintone.

Searching Data: https://get.kintone.help/k/en/user/search/search_details.html

Please don't hesitate to reach out if you ever have any questions. We're happy to help!

Best,
Marie
Kintone Customer Success

Read more
Sean R.

Kintone simplifies data management at the cost of some functionality

2018-07-19

Kintone has drastically improved our non-profit organization's ability to collect and manage data. An NPO lives and dies on the accuracy of its data.

Pros

These are programs that would have taken hours or days to develop in Microsoft Access.

Cons

For instance, the ability to have a drop-down menu that also allows for a user-typed input (what Access calls a combo-box).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from kintone


Hi Sean,

So happy to hear Kintone has been a success for your NPO! As far as the product features, I'd be happy to submit your feedback to the team for review. In the meantime, there is always the option for customization within your domain. If you'd like, I'd be happy to get you in touch with one of our Sales Engineers to review. Just email support@kintone.com.

Best,
Larissa
Kintone Customer Success

Read more
Anonymous
(Real Estate company, 1-10 employees)

Made it easy for a caveman

2019-02-16

The Kintone team took a concept I had and created a comprehensive client evaluation audit and scoring system that included multiple client support apps, like action planning.

Pros

The system is quite robust, has multiple applications (audit, reporting, support materials, action planning), and easy to use.

Cons

Multiple clients cannot be working on their audit at the same time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hello,

Thank you for your review and our team is very grateful for your feedback! As you mentioned, Kintone is a very robust system that can be designed however you want it to be, and we're happy that we were able to help turn your concept into a system that works for you!
Let us know anytime if there's anything else we can help you with!

Best,
Kevin
Kintone Customer Success

Read more
Barry S.

Excellent drag and drop database builder

2018-04-20

It has helped us find an easy way to track certifications for our organization.

Pros

What I like most about this software it is super easy to build a database with drag and drop.

Cons

The visual design needs work as it doesn't look visually impressive compared to some tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from kintone


Hi Barry, thanks for the review! So glad you're loving our drag and drop feature. It sure does help to build your custom apps with ease. I will pass on your notes about the user interface to the team.

Read more
Kimberly G.

Kintone Makes Reports Easy

2019-08-20

The data allows me to understand our target audience and see when the dynamics of our audience change over time.

Pros

It allows me to customize the data I collect and easily make changes as needed.

Cons

I wish there was an app that I could easily use on my phone in the field without having to use the desktop version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hi Kimberly,

Thank you for your feedback!

We've been making some major updates to our Kintone mobile app since the beginning of the year. This will allow you to work on your phone from anywhere. It is available in both Google Play and the IOS store.

Best,
Larissa
Kintone Customer Success

Read more
Brenden F.

Kintone is a great platform for creating form-based apps

2019-02-12

The pricing is great and allows non-enterprise users to access their platform.

Pros

It allows you to capture meaningful data from forms, create specific permissions all the way down to specific fields, create lots of apps, and generate reports from data fields.

Cons

You can't set permissions for tables within forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hi Brendan,

Thank you for your review! Very happy to hear that you and your company have been using Kintone's features to the fullest! Our support team really appreciates your feedback as well; don't hesitate to reach out at any time if you need help!

Best,
Kevin
Kintone Customer Success

Read more
Elias D.

Kintone Review

2019-02-20

Building a projects database with all relevant data to be dropped into brochure template as needed.

Pros

Data Accessible from Remote Location Ease of use Customizable

Cons

Some fields are not sortable takes some time to get the hang of what apps are available

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hi Elias,

Thank you for your review and feedback! Please don't hesitate to reach out to us if you need any help!

Best,
Kevin
Kintone Customer Success

Read more
David C.

Kintone provides a powerful yet easy solution long over

2018-04-23

Easy creation and deployment of relational database and task management apps.

Pros

Plus the feature to customize with javascript and css plugins is very useful making for a powerful tool set.

Cons

It would be nice for the support and knowledge base to have a library of "how to" videos that I could share with users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from kintone


David, thank you for the feedback! I did want to let you know we now have monthly live training sessions just for our customers. These are recorded and can be found on our YouTube channel here: https://bit.ly/2jkipaU
We also have mini training videos posted monthly on our blog. We'd love for you to check those out and share with your team!

Read more
James C.

New I.T Analyst using Kintone for about 6 months now

2019-08-20

I've built a lot of apps for the company I'm with including a Gas Mileage Tracker App where I wrote a script that connected to Google Maps App and gave us the distance in miles and how much that was in dollars.

Pros

One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team.

Cons

Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hi James,

Thank you for your feedback! With our open API's, the customization possibilities are endless to transform your apps. I'd be happy to connect you with a Sales Engineer to review any requirements you have in more detail.

There are a couple of options to display your data to those not inside Kintone. You can purchase a Guest Account which allows users to access a specific Space in which they were invited to and view the data from there. There is also an add-on called kViewer that allows you to display information inside Kintone with those outside of Kintone via a URL.

Best,
Larissa
Kintone Customer Success

Read more
Betsey T.

Great process management software

2018-11-07

We picked this software in order to fix a paper based process that had gone wrong After we made the first application we've made 30 more for different processes in our company. I can't say enough good things about the software and how it has helped our company.

Pros

User friendly GUI Easy learning curve for programming Notifications Process management Great support Adaptability

Cons

There is nothing that we dislike currently

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from kintone


Hi Betsey,

Thank you for your feedback! We're very happy to hear about all the apps you've developed and how Kintone has worked for you!

Best,
Kevin
Kintone Customer Success

Read more
Russell B.

Great Value and Easy to Use

2020-05-07

Great, customer support has been easy to use and the staff is very knowledgable about the product.

Pros

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

Cons

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hello Russel,

Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical
assistance can be found here.

Kintone Developer Program: https://developer.kintone.io/hc/en-us

You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain!

Our team is always glad to help you if you need any further support.

Best,
Marie
Kintone Customer Success

Read more
Craig S.

Ease of use

2019-09-05

Pros

This software is easy to use and set up in order to allow you to create a database that is bespoke for your needs.

Cons

Some of the additional functions like process management are not easy to set up and need expert

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hello Craig,

Thank you for your feedback! Happy to hear you find our product easy to use. I've included a link below with a step by step walkthrough on how to plan out and implement process management in your Kintone platform.

How to Set Up Process Management: https://bit.ly/39Da7UH

Don't hesitate to reach out if you ever have any questions. We're happy to help!

Best,
Marie
Kintone Customer Success

Read more
katie o.

Kintone is life

2019-02-22

Pros

Kintone allows me to keep track of my data in a user-friendly, organized way!

Cons

Nothing, Kintone is a great app that anyone can use to easily keep track of data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hi Katie,

Very happy to hear you're loving Kintone!! Thank you for your review and please don't hesitate to reach out to us if you ever need help!

Best,
Kevin
Kintone Customer Success

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Caleb K.

Easy to use

2019-10-08

We used this software for case management services.

Pros

Easy to learn and use this program -- Kintone is easy to use, modify and revise the functions to keep a project alive.

Cons

For the last two years, we did not find any issue of using this program. All functions and programs were great for managing a project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hello Caleb,

Thank you for your great review! We're happy to hear that you find our product easy to use, and excited to see you further develop your project management solution and more.

Please feel free to reach out if you ever have any questions or assistance.

Best,
Marie
Kintone Customer Success

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Remus M.

Makes managing data "manageable" for the non-IT employees

2018-04-23

Pros

Easy to create your own database from scratch or by migrating data from various files.

Cons

Online support ( help ) - very limited - when trying to find some guidance on how to set up your "newly invented " app , if you search the HELP or "google it" you will not get many answers or very well explained answers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from kintone


Hi Remus! We are currently updating all of our help materials and would love to hear any specific feedback you have. Also, don't hesitate to reach out to support@kintone.com if you ever need assistance. Our team would love to review your apps!

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Karlee C.

Happy with Kintone!

2019-02-16

Kintone allows us to be as detailed and specific in capturing information as we desire to be while remaining clean & simple to use. We feel confident that we will be a more successful organization because of Kintone.

Pros

This software is completely customizable. It is easy to use & makes us feel empowered in the success of our organization.

Cons

It takes some additional steps to get all of reporting done than the site we used previously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hi Karlee,

Thank you for your review! Really happy to hear about all the great things you and your organization have been able to accomplish with Kintone. We're glad that our platform has been able to help you grow!
Please feel free to reach out if you ever need help with anything!

Best,
Kevin
Kintone Customer Success

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caleb k.

Full functions with easy management

2019-02-12

Pros

Kinton has diverse functions for managing data

Cons

I do not have any issues of using Kintone in managing my project.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hi Caleb,

Thank you for your review! We're glad to hear about how Kintone has been working for you and are always available to lend a hand if you need it!

Best,
Kevin
Kintone Customer Success

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Lou K.

Kintone Saves Us Time and Money

2019-02-20

Very good. Support can be slow to respond sometimes, but overall it's a great product and we are happy.

Pros

Ease of Use. We can create our own flexible databases in minutes, literally minutes.

Cons

Some of our basic users wished the reporting was easier to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hi Lou,

Thank you for your review! Glad to hear how Kintone has been working for you and your company. Our team really appreciates the feedback as well! We're always happy to help so please don't hesitate to reach out if you need anything!

Best,
Kevin
Kintone Customer Success

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Anonymous
(Building Materials company, 51-200 employees)

Awesome customer service, great at reaching out and onboarding. Very good experience.

2018-04-23

I love it, put us all on the same page.

Pros

We had a need for a scaled down solution for CRM and project management. Works perfect for what we needed.

Cons

Not much I don't like, very flexible and easy to create solutions for our user base for the actual needs they have and not what they don't need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from kintone


So glad to hear you're loving Kintone! With a 900 app limit, the possibilities are endless.

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David L.

Customizable and Powerful

2019-08-26

My experience has been very positive. Customer service has been amazing and I've been able to reduce a lot of paperwork that's done manually.

Pros

Started off by drawing out what I needed for a pet management system.

Cons

Maybe convincing everyone to start using it to track everything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kintone


Hello David,

Thank you for your great review. We're glad to hear Kintone is helping you improve your tracking process. Please don't hesitate to reach out if you ever have any questions.

Best,
Marie
Kintone Customer Success

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rohit v.

Good

2018-10-27

Pros

Flexibility and durability and i like the way we drag and and drop fields.

Cons

Non editable fields options should be implemented

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from kintone


Hi Rohith,

Thank you for your feedback!

Permissions can be set for specific fields to disable the ability to view or edit. You can find more details in the Kintone Help Center here: https://get.kintone.help/hc/en-us/articles/115001463307

Let us know if you have further questions.

Best,
Larissa
Kintone Customer Success

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