kintone Features

It is better than what we had but that is not saying much. I am hoping that future enhancements will make it better.

Every time I click on an app etc. it keeps opening a new tab.

Hi Tina, We appreciate your feedback. Your comment regarding Kintone's user-friendliness will be duly noted and passed over to the product team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

Hello Russel, Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical assistance can be found here. Kintone Developer Program: https://developer.kintone.io/hc/en-us You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain! Our team is always glad to help you if you need any further support. Best, Marie Kintone Customer Success

This software is most helpful in the way that everyone can stay connected while having clearly defined roles for each user. No one sees anything they are not supposed to see. As the administrator, I am able to see everything in one place which is tremendously valuable in how much time it saves.

It does take a lot of time to set up the software. It is very much an investment that will pay off, but you need to be ready to spend some time getting it to where you want it to be.

Thanks so much for your feedback! Happy to hear you are making good use of our awesome permission settings! Best, Larissa Kintone Customer Success

Kintone was flexible enough to be allow us to re-create our somewhat unique business requirements from data collection, to workflow, to linking with other systems such as Formstack, Docusign and Xero, to communicating with contractors and customers. We were able to eliminate as much mundane and time consuming activities as possible to ensure that the only interventions required by staff members is to "add some value".

It is a little clunky around external organisations and users which we need to duplicate and link as organisations/contacts with departments/users

Hi Sandra, We appreciate your positive feedback. We are glad Kintone's is helping your business increase productivity. Your comment regarding clunkiness will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

It is incredibly simple and fast to get a new app built and launched. Some of the smaller ones go from idea to launch in a matter of minutes. These are programs that would have taken hours or days to develop in Microsoft Access.

There is some basic functionality that I expect in any database or data management software that Kintone lacks. For instance, the ability to have a drop-down menu that also allows for a user-typed input (what Access calls a combo-box). If this existed in Kintone, it would help me to simplify a great many apps.

Hi Sean, So happy to hear Kintone has been a success for your NPO! As far as the product features, I'd be happy to submit your feedback to the team for review. In the meantime, there is always the option for customization within your domain. If you'd like, I'd be happy to get you in touch with one of our Sales Engineers to review. Just email support@kintone.com. Best, Larissa Kintone Customer Success

It is a good alternative that incorporates simple to use and very efficient tools. It has the drag and drop tool that speeds up the creative process without code. It allows the development of an ideal database to track our customers and web forms. Creating simple and personalized applications is very simple and necessary to process time in the office.

The only thing I have noticed is that its user interface can be more visually pleasing.

Hi David, Thank you for your feedback. We're glad Kintone's easy-to-use database functionality is helping your business. Please reach out to us if you have any questions and our support team would be glad to help. Best, Kintone Team

Kintone is quick and easy to setup and use.

You cant organize the home page very much.

Hi Scott We appreciate your positive feedback. We are glad Kintone is helping your business. Please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

You can build it just about any way you want to fit your needs.

There are some limitations on what you can do based on what plug ins are available.

Hi Stephen, We appreciate your positive feedback. We are glad Kintone's customizability is helping your business. We love your comment about Kintone as legos in the CRM world, which is very apt! Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

The software is customizable to any need. The apps are able to be tied together through related records which is vital to our business. There are many standard apps that can be downloaded for free and edited and/or used as a model instead of building an app from scratch. Customer service for Kintone if very responsive and able to send an app template to assist when a premade app is unavailable. The template can then be installed and customized to suit the unique needs of the user. History is tracked in each app to show the changes made over time. This is an extremely useful feature. The entire interface is user-friendly and easy to learn.

I would like to be able to customize the portal and change the layout (such as move the location of the spaces and announcements). While there is a lot of information in the help section, it could be formatted in a more user-friendly format. I would like to be able to change the order in which the apps are listed in the apps section.

Thank you for your positive feedback! Best, Larissa Kintone Customer Success

Easy app development for the administrators, easy use for the users

About Permissions for fields on the Settings page, I'd like you to include fields which are on the "Table" contents because this feature is not standard function.

Hi Yasushi, We appreciate your positive feedback. We are glad Kintone's customizability is helping your business. Your comment regarding Permissions for fields will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

The support Kintone provides in setting up our data base and working with our firm was amazing.

Nothing I don't like about Kintone. Love everything about it!

Hi Karen, Thanks for your positive feedback. We are glad our customer service was helpful to your team Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

Kintone makes any business better by allowing self-designed business processes. Everything is built & nested within our collaborative work-space leading to a lead in proficiency. It's also extremely easy to use to stay on top of key notifications throughout the day.

Workspaces you join can sometimes be cumbersome if you're accustomed to another layout but it gets easy quickly. Sharing applications & stats can sometimes take a moment to upload but only when collaborating simultaneously.

I find the Kintone can do everything we need to do as a small to medium size non-profit. It scales down to our needs. It is easy to use and set up and technical support so far has been fantastic - both friendly and very helpful.

At the moment - I really can't think of anything I dislike about the software. It's really such a joy to use this software, I have no negative feedback at this point. But I've only been using the software for about a month, so perhaps over time, I'll be aware of aspects of the software that could be improved.

Hi Robert, So happy to hear you're loving Kintone! As you mentioned, Kintone can be customized and scaled to fit any size organization. Our team really appreciates your feedback too! We're happy to help whenever we can! Best, Kevin Kintone Customer Success

Precise progress tracking of my projects and great functionality of time tracking.

Poor customer support should be more faster.

Hi Mayur, We appreciate your feedback. We are glad Kintone is able to help your business with tracking features. Your comment regarding customer support will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us if you have any questions or concerns Warm regards, Kintone Team

Analysis capacity. I can create pivot tables and sumary reports easily. Allows our staff to look at data without relying on Evaluation or tech department support

Nothing really. Only things I would like would be ability to run video files and preview all file attachments in the site, not just download to view.

Thank you for your feedback! I would like to mention the Box Plug-in we have available. This plug-in allows you to preview documents and watch videos within your app without having to download the file. All you need is Kintone, a Box account, and the plug-in information provided below. Don't hesitate to contact support@kintone.com if you have any questions! Box Plug-in: https://developer.kintone.io/hc/en-us/articles/212495198-Box

I've struggled to find a platform that, as the owner of a small business, can assist me in developing bespoke applications that meet my specific requirements without costing a fortune. This is why I was thrilled to learn about Kintone. I can create forms, workflows, and dashboards that meet my specific needs using the platform's extensive customization and adaptability, even without extensive coding...

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Kintone has a few great features, but there are also some drawbacks to think about. The limited options for integration are one of the drawbacks. As a user, I've discovered that, in comparison to some other low-code development platforms, kintone doesn't integrate with as many third-party tools and services. This can be constricting. For instance, I use a project management software that Kintone does...

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process management, document organization, customized space for different department, workflow tracking and automation. easy to create app for different purpose.

user management and some database integration need improve, but since it's fairly new system compare to others, it's understandable, need to collect more user data and feed backs.

Hi James, We appreciate your positive feedback. We are glad Kintone's different features are helping your business. Your feedback regarding user management and database integration will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

I like how you can easily customize data fields and organize information in a completely custom way.

When you create a table inside an app, it would be nice to be able to auto sort them and/or use filters. Please make more native Kintone plugins for further customization!

Hi Andrew, We appreciate your positive feedback. We are glad Kintone's customizability is helping your business. Your comment regarding creating a table in an app will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

We were doing our case management remotely with Microsoft office products, which was time consuming and challenging when server issues prevented access. Kintone is great! It is easy to use, so customizable, has great features and they are constantly adding more plug ins and connections. We can connect to outside programs and we can move around fields and create apps for pretty much whatever we need....

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There are many different outside programs we use that we can connect (yay), but the cost of getting someone to code the connection is a difficult upfront cost to afford. Had to pick and choose what was most important.

It is easy to build apps that speak to one another, separating departments but not having to duplicate data

Its hard to import when there are multiple tables or when there is a lookup field in an app. sometimes I can search a field from the drop down by typing out the word and sometimes that feature is unavailable. It would be nice to have more native plugins with better instructions

Kintone software is a versatile platform that offers a wide range of features that can benefit businesses and organizations. Here are some features that I like the most Customizable workflows: Kintone allows users to create customized workflows that fit their specific business needs, enabling teams to collaborate more efficiently and streamline their work processes.Easy collaboration: Kintone has a range of collaboration features that allow team members to work together on projects in real-time, share data, and provide feedback.Data management: Kintone has a powerful data management system that allows users to store, retrieve, and manipulate data easily. The platform also allows users to create charts and reports from the data.

Here are some facts which I have concern about the softwareComplexity: I find Kintone software complex to use, especially when setting up custom workflows and integrations with other tools.Pricing: Kintone's pricing can be a bit steep for small businesses or individual users. The cost may be a barrier for those who want to use the software but have a limited budget.Limited customization options: While Kintone is customizable, I find that the customization options are limited, and it can be challenging to make specific changes to the platform's functionality.

I like how easy it is to use and learn and set everything up. One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team. For newer companies without anyone that's tech suave, I would definitely recommend Kintone!

Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.

Hi James, Thank you for your feedback! With our open API's, the customization possibilities are endless to transform your apps. I'd be happy to connect you with a Sales Engineer to review any requirements you have in more detail. There are a couple of options to display your data to those not inside Kintone. You can purchase a Guest Account which allows users to access a specific Space in which they were invited to and view the data from there. There is also an add-on called kViewer that allows you to display information inside Kintone with those outside of Kintone via a URL. Best, Larissa Kintone Customer Success

Kintone was so easy; logical interface with drag-and-drop functionality that makes creating your first app easy. Or you can upload a spreadsheet and decide how you want the data to display.

Some of the functionality, such as setting up reminders, was complicated and required assistance from customer support. There is no way to "mass delete" notifications.

Hi Mary, Thanks for your positive feedback. We are glad Kintone is helping your business. Please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

I have a strong background in relational database design, and I found that using Kintone was intuitive and efficient for my specific needs. The customization options allowed me to quickly build a solution for my student tracking requirements in just a matter of days, whereas other applications I tried took several weeks to achieve the same results. Additionally, Kintone's customer support team is a standout; they are always available to assist and speak in clear English which made communication effortless. Overall, I highly recommend Kintone as an excellent product for any business looking for a versatile and user-friendly work management solution.

Kintone is a powerful work management solution, but it does have some limitations. For example, the formatting options for phone numbers are limited, which can make it difficult to read large sets of data. However, the Kintone team has acknowledged this as an area for improvement. Additionally, Kintone relies heavily on integration with third-party applications to fully realize its potential, which can be an inconvenience. Despite these limitations, Kintone is still a versatile and user-friendly tool that can greatly enhance a business's workflow and management capabilities. It's just that it could be more polished.