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73 reviews
Recommended
Adam C.
Verified reviewer
Telecommunications, 11-50 employees
Used daily for 6-12 months
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Fantastic. We had worked to solve problems for no less than 24 months prior to our introduction to knack. From the time we started with knack we had a minimum viable internal product within 90 days and a customer facing web-portal (providing sales, project, and invoice detail) in 180 days. With knack we have have saved an immeasurable amount of time and resource.
Very simple to solve for Secure, HIPPA, PCI compliant user logins. Ability to pivot large data-set with simplified permission based views - no incremental expense for additional users / views / roles.
Support. Our reliance on knack is significant in pre-sale functions and as a result, when it breaks we have always defined the solution (or created the work-around) several days before a knack tech gets around to responding to our requests.
Anonymous Reviewer
Verified reviewer
Accounting, 1-10 employees
Used weekly for 2+ years
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We use knack to store multiple sets of data. It is extremely helpful in tracking donations (and donors), restricted grants (and foundations/organizations who provide grants), and complex volunteer jobs for a non-profit. We are able to track and analyze all of this information through Knack. I especially like that we can attach documents to records in Knack so all of the information we need is right in one place. Also, being able to set up scheduled reminders is a lifesaver to ensure that we won't miss deadlines for important tasks.
I like that in Knack I can access all-inclusive data, and see it reported in a variety of ways. I can opt for simple summary reports, more complex detailed reports, or even colorful and pretty graphs. I can use a wide variety of parameters to create the report, and I can sort the included data in a variety of ways. I can also export data in different formats. Knack is extremely flexible for me. Full disclosure - I am a frequent Knack user, but I do not record data into Knack, nor do I set up the databases at all. That magic is all done by someone else, so I cannot comment on the administrator aspects of Knack.
Sometimes Knack will log me out while I am in the process of using it. I try to accept the blame when this happens because I always have too many tabs open in my browser, and I often work in 2 different sections of Knack simultaneously. However, it is definitely frustrating. Also, I have a pet peeve about the number of items I can view in one page of a report. For a report with lots of items, I have to navigate forward or back between many pages. I would much prefer to scroll further down the same page to see data in a long report. I don't know of any way to alter the number of items per page.
Rafael S.
Translation and Localization, 11-50 employees
Used daily for less than 6 months
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Can't fiinish my application.
The system if friendly for using. But there is nothing more than that. The tool problems are bigger than any good thing.
There are BUGs witch can stop your development. And there will be no support agent to help you. I'm on a week trying to solve two noticed bugs. In one case, I have created two links, but dependind on where they are in the page, one works with the action of the other.
Anonymous Reviewer
Verified reviewer
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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Knack is a great tool, especially for internal projects or B2B customer projects -- once built an entire group texting platform using Knack, Zapier, & low-code Twilio!
wish there were more options for the front end so could use in more consumer-facing applications record-based pricing is hurting overall industry -- right company will find way to price differently
Patrick A.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Game changer. Cant imaging our business without it. The speed in which we can develop apps to run companies is unmatched. We have tried to find a replacement, there isn’t one. Also a big bonuses is how quickly this scales. We run family owned plumbing operations up to globally companies operating in several countries all from the same platform with no need of expanding local server resources.
The fact that the software acts like a native app but is in reality a micro website. Edit and upgrades are pushed out with a refresh with having to go through the process of submitting to an App Store. Also dont need to develop for different platforms/screen sizes. One size fits all
There are several features that have been requested over the years from many users that seem to be left behind. The biggest one in 2020 is that the mobile side needs a big upgrade in order to compete with native apps. A big one for us is uploading of photos on the mobile side. Its very cumbersome and slow. We have lost a few jobs because of this. Need some sort of mobile app that connects to these databases.
ANDREW C.
Food Production, 51-200 employees
Used daily for 6-12 months
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Knack allowed us to set up our own "app" by creating a simple database with a front end for users. With limited resources for programming, I learned how to run the builder myself and set the program up for my team. Our Operators enter production data through the interfaces and we've been able to make the system work well enough that I do not need to enter into the builder to fix data errors. Our production managers use their custom interface to ensure records were entered correctly on a daily basis. This eliminated a huge amount of physical paperwork. It also allowed me to have summarized plant performance by a set time on the following production day.
The pricing model makes it an easy sell to get started. You don't have to pay per user, so if you aren't sure whether you'll be able to achieve your goals, it provides a low cost opportunity to make an attempt.
My biggest concern is that our app has become complex enough that it will be difficult for it to be handed off to a new user in the future. Once the software is launched for the team, any changes you make are in effect instantly - there's no opportunity to preview them and roll them out later. Additionally there are a couple of glitches in the builder interface which are frustrating at times. Knack is in Beta with a new interface and I anticipate that these will be resolved.
James F.
Program Development, 1-10 employees
Used daily for 6-12 months
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knack has been a huge help for our company. We were looking for a online database solution that we could customize for our unique business. And knack for the build 100 times over.
Great online builder with a very easy learning for it. They offer get webinars that demos a lot of the You can get up and running in minutes not months once you have a plan. You can even customize with css and javascript.
Only con i would say and was not a deal breaker was the use of css take a bit to get use to for major customization
Phil K.
Consumer Services, 501-1,000 employees
Used daily for 6-12 months
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We had a lot of processes we could not manage anymore by just sharing Google Sheets. Within weeks we were able to create custom database driven applications that completely replaced dozens of spreadsheets, macros, and more. We have dozens of managers and corporate employees on it everyday. We love it.
My biggest qualm with Knack is the customer support -- but that's not a very big qualm at all. For what we pay we get enormous value, and it makes sense that support is limited for our plan to just chat and email, with longer response times. When we are finally attended to, the customer service is very helpful. Because of the low price point, I initially had concerns that it would be reliable for a company our size, where little mistakes can cause interdepartmental issues. However, Knack has always been online, and the issues we have had were mostly attributable to user errors.
Noel D.
Management Consulting, self-employed
Used daily for less than 6 months
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I really like Knack. It's an absolutely super tool
Super tool for developing multi-user database focused applications. Per developer pricing (as opposed to per user). Easy to provide ROLE based access to different inputs, views and reports Super documentation and templates to learn from or get you started Rules to display and update screens/records Easy to add rich functionality to an application Really nice data import tool Single sign on with Google (and others) Excellent support API/Integration using tools like zapier
Need to know some basic html/css if you want customise the look of your screens No IF THEN logic (probably could use Zapier for this) Nice if users could import data (as opposed to builder) Easier back up tools
Leanne W.
Verified reviewer
Nonprofit Organization Management, 1-10 employees
Used daily for 6-12 months
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This system worked well for what we needed this year. The main need was to create a system to enter and track points from our various members for year-end awards. This was a complex system to build because of the many different categories involved, and so far Knack has handled it. Building the system was extremely frustrating at times, as fields and properties would sometimes refuse to update, or...
-Easy to learn and build numerous apps -Lots of functional field types -Easy to customize CSS and Javascript for each app if desired -Excellent price point
-Very buggy -Customer service was initially very responsive, but eventually stopped responding to my requests for simple bugs in my app to be fixed, even after numerous attempts to resolve.
Alex B.
Verified reviewer
Design, 1-10 employees
Used daily for 2+ years
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8 / 10 is right where I'm at. They filled a huge need for us, and for that, I'm extremely grateful. One more point can easily be gained by paying attention to the community, which are the fans of their business. The other point can be gained by adding better standard features and design features. It should be noted that I have passed Knack's name to MANY others in my industry, and I really do highly recommend them.
When I found this software, I nearly jumped for joy. I had been researching no-code database apps for a long time, and this really seemed to fit what we needed it to do. Hats off to Knack for an original-concept. What's great: - App building on the backend AND front end. You create your data modules, decide your schema, then decide how it shows up to the users. Set your logins, set the access...
Take this with a grain of salt. When your whole business runs online like ours, you get used to the idea that no software is ever perfect. There is always something that will grind your gears. Here's some things about Knack that need improvement: - Community support - my major gripe about Knack is the responsiveness to the community. There are many active users who contribute a lot of great content,...
Don M.
Legal Services, 1-10 employees
Used daily for 1-2 years
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I found Knack when I was searching for a tool that would help me to build a simple cloud based lead tracking application for my small law firm (two lawyers) to use. I have a dabbler's technical background in the sense that I have fooled around with Microsoft Access and Visual Basic for Applications - not a particularly high level mind you - barely beyond Hello World stuff. Well, maybe a little beyond...
I love the way it shields me from what I know to be complex and tricky issues involved in putting together an application built around a relational database. I know the agony of wrestling with figuring out how to do things with relational databases and it just makes me so happy to be able to create a wonderfully stable application that works in the cloud - without the torture of having to figure out why my SQL query isn't working as I thought it would, etc. It just works, and I am shielded from the coding. I don't have to know what a SQL query is. To me this is just plain magic.
Hard to come up with something I am not really happy about with it. I guess everything could be improved with more features and options and such, but I see that as mostly window dressing. The guts of this thing are amazing. I'm sure the future will see more features and more ways to style the applications and such, but the magic is built in now.
Anonymous Reviewer
Verified reviewer
Used daily for 6-12 months
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- Lives up to the "no code" billing many other platforms tout, but with Knack you can actually build a feature-rich app without coding. - Zapier integration recently improved, greatly expanding the capabilities of the app - Out of 10-15 database apps I tried, the learning curve was shorter and support documentation was more useful with Knack - Easy to implement and strong user security/user roles implementation - Unlike many business-focused app builders, Knack is designed for many users in structure and in pricing model, so it's the best for customer-facing applications (including ecommerce websites) - Basic subscription plan includes all the features most will need, unlike many apps that pull 1-2 critical features into their mid-tier and enterprise plans.
- Pricing plan options are slim, and the base plan is a bit more expensive than others in the similar tier. - Very difficult to style the app in an attractive manner without a fair amount of CSS and/or Javascript understanding (though the standard design is fine and mobile friendly). Limited options for customization in the dashboard. - Main troubling issue is with how pages and views get created with every menu and link you add..causing a quickly overwhelming page structure and sitemap. Biggest related caution is that when simply deleting a menu item, you could also be deleting an entire page or detail view without clearly being told that (and no way to recover it).
Matthew W.
Verified reviewer
Used daily for 2+ years
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I use Knack to build my main business application. The interface and functionality is excellent and I have looked at all the alternatives at length. If you are not an IT person, then this really is the business. The tutorials are also good. The support team are responsive in the chat interface. During the two years I have been using the product there have been continuous upgrades which have been excellent.
Great intuitive interface, great software, fair pricing. Now that EU servers are available this makes it a great product for users like me who hold client data and need to comply with EU data privacy laws. I am already delighted with the product, but have seen a beta version of the new builder which in my view takes the produt from excellent to perfect. As a non-technical user (I am no more than a competent excel user) I had never thought I could build my own functioning application. With Knack, I can.
The standard support hours are based on the US working day so that means we in Europe have to wait. Having said that, if there is an emergency there is 24 hour response there. This is a minor niggle and I guess when Knack grows to dominate the world they will put more support on.
Robert S.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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After listening to vendors with my company for weeks, I had enough. Every system that was pitched for our needs was either ugly, or inflexible, and not all that infrequently, both. I began my search for online database platform technology and quickly found Knack among a few other competitors. What set Knack apart was the appearance of the software. I am of the believe that a product is worthless if no one ever wants to look at it, and Knack stunned me. It was a clean, crisp, interactive set of user interfaces that quickly led to live database views. I set up the trial, and was sold.
Intuitive design! It just makes sense from the get-go, even if you have little understanding of relational databases, with a bit of light reading of Knack's thorough documentation, it's not difficult to get going.
Definitely the way the front end views of your database operate in a mobile device. Some of the feature's are basically unusable, and if your user's are going to use a mobile device, you really have to keep that in mind when developing the database's UIs or you can end up with a bit of a mess.
Mo A.
Verified reviewer
Nonprofit Organization Management, 51-200 employees
Used daily for 1-2 years
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I have really enjoyed using Knack and continue to push the organization to build functionality in it.
It is so easy to set up a relational database as well as a website to access that data. Very easy to learn. You can quickly create software to solve your organization's needs.
New features are not added often. Workflow actions are triggered by the page accessing the data and not by the database itself. There are limits to the design customization so the software sometimes seems old.
Holly S.
Verified reviewer
Sports, 51-200 employees
Used daily for 1-2 years
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This is Everything I need from a database & simple interface builder. I took a long time evaluating existing products for my business programs to no avail, and decided I needed custom solutions. As a nonprofit I know we couldn't afford paying someone to do it so I took it upon myself to research options & move forward. Knack was my first intro to "no code" cloud app builder and I love it. I check around every 6 months or so to see what competition is out there, I've yet to find anything I enjoy using quite as much.
That apps cannot integrate / stay in sync. It's going to take a lot of extra work to integrate all my company's apps, as it is not feasible for all our programs / branches to use one app, and some information needs to be in sync across all apps. I just know by the time I've finally done it, they will have built in the feature / option...
Kevin S. O.
Verified reviewer
Furniture, 201-500 employees
Used daily for 2+ years
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Knack is seriously one of the greatest apps that exist out there for those who need to organize their offices. Nowadays, data is produced in such huge amounts that it ca be very difficult to organize. This leads to chaos and lost productivity. Other database apps like Access, OpenOffice and even just SQL are not user friendly and the UI is chaotic. Knack is an easy way to make your own custom database with functionality that expands seemingly daily.
There's a bit of a learning curve, but I learned it in about a week. Now I've made a CRM/HRM/Project manager all in one with unlimited logins for pennies on the price of a full-suite solution.
Mike D.
Verified reviewer
Financial Services, 1-10 employees
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I was looking for an cloud based application that could allow me to build a database in the cloud and present that data securely to users over the web for viewing and editing. I tried out Caspio, Ragic, Airtable and AgileApps also during the process of picking an application. The only other provider that I like was Caspio- they have a ton of features and can be used fairly easily to build business...
Super easy to get going (it is the most intuitive interface). Price by number of apps instead of by user works well with our company. Powerful features including, for instance, users logging in by their Google+ or Facebook profile (single sign on). I have not run into any bugs.
You can't adjust the presentation layer (the website) as much as, say, Caspio. You can change some things like colors and basic layout, but most of the CSS is fixed. Their formulas are very weak. They only allow basic functions, especially for manipulating text. For formulas, I found Airtable to be much better.
Hi Mike, thanks for the great review! We take a lot of pride in our support so we always love to hear that it makes a difference. We also have a major formula upgrade coming in the next few weeks!
Jonathan T.
Airlines/Aviation, self-employed
Used daily for 2+ years
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Outstanding . The customer service team really cares and the product is actively evolving
I really do not know what I would do without the resource of the Knack platform. There is so much cross talk of data between those who provide it and those who need it that than an online, customizable, easy to implement data management platform is the most optimal solution. Love the ability to customize with CSS and JavaScript and connect to other software through Integromat
Not much to NOT like ; as I see it there are features I haven’t figured out how to use yet and things that don’t work because of pure user error.
Mark W.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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I've created a number of different applications with Knack and its been able to satisfy all of our use cases and be extensible where needed. Its been great to use and you can build web applications at a fraction of the cost it would normally be. There are great custom developers that can build entirely or help out with integrations as needed.
Powerful and yet easy to use. Extensible
Some of the features take some time to learn, have to invest some time up front getting to know what it can do.
Leann A.
Banking, 1-10 employees
Used daily for 2+ years
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I loved Knack! The fact that it was completely customizable made it so it did everything we needed to do and more!
I love that Knack is completely customizable! This product can do almost anything you need it to do with little to no programming experience required.
To get Knack to do exactly what you want, you have to build it which can be time-consuming but ended up being it worth it for us in the end.
Maxwell B.
Consumer Services, 51-200 employees
Used daily for 2+ years
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Increased communication between staff and clients, accurate record keeping for all clients, and for all staff to access!
How customizable it is to our ever changing needs as the company grows and changes! We are able to access it on multiple devices at once, and have different log ins for each employee!
Have experienced software shutdowns that have slowed business, not always able to do what we need, but there is usually a work-around!