ConnectWise Automate vs Auvik Comparison

Overview

Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management...

Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$150.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(97)

5

4

3

2

1

49

30

12

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.7

(63)

5

4

3

2

1

45

17

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We love that we are able to do so much with the computers that we manage on this software. Also love that we can find out hardware information through this secure application.
He's amazing, and has made this software do some really incredible stuff for us. It had good functionality out of the box, but we've been adding scripts and automation to it for 5 years at this point.
Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

Pros

The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.
Dives pretty deep and can do some amazing monitoring and scanning into networks. Definitely can help with looking into networks for basics and the intricacies for almost everything you're looking for.
I had it running in about 20 minutes. I really love the searching capabilities they have you can find anything with a simple name or part of a name to help you navigate to any device or link quickly.

Cons

The product is poorly designed for the user experience. The UI is not intuitive, so finding what you can do makes developing solutions difficult.
Stay away from this product. You will always need technical support, but the support is very very poor.
Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

Cons

In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors.
Found out after the fact that we were being charged for every switch discovered at the moment of discovery, but only wanted to manage core devices. The issue was worked out, but it took time.
Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features58
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Anti Virus
  • Asset Management
  • Auditing
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Categorization
  • Chat
  • Client Management
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Custom Fields
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Desktop Virtualization
  • Disaster Recovery
  • Drag & Drop Interface
  • Email Notifications
  • Event Logs
  • Event Triggered Actions
  • Exceptions Management
  • Filtered Views
  • Historical Analysis
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Monitoring
  • Multiple User Accounts
  • Password Management
  • Patch Management
  • Permission Management
  • Policy Management
  • Predictive Analytics
  • Prioritizing
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Remote Access
  • Remote Control
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Server Monitoring
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Third Party Integration
  • Two-Factor Authentication
  • Usage Tracking
  • Visual Analytics
  • Total features24
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Anti Virus
  • Asset Management
  • Auditing
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Categorization
  • Chat
  • Client Management
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Custom Fields
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Desktop Virtualization
  • Disaster Recovery
  • Drag & Drop Interface
  • Email Notifications
  • Event Logs
  • Event Triggered Actions
  • Exceptions Management
  • Filtered Views
  • Historical Analysis
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Monitoring
  • Multiple User Accounts
  • Password Management
  • Patch Management
  • Permission Management
  • Policy Management
  • Predictive Analytics
  • Prioritizing
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Remote Access
  • Remote Control
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Server Monitoring
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Third Party Integration
  • Two-Factor Authentication
  • Usage Tracking
  • Visual Analytics

Integrations

  • Total integrations17
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations14
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ConnectWise Automate vs. Auvik

See how ConnectWise Automate and Auvik stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.