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ConnectWise Automate vs Electric AI Comparison

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Overview

Category Leaders

Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management...

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

54

32

14

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.1

5

4

3

2

1

4

4

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Connectwise automate is by far the best RMM tool on the market, It allows you to create a ton of custom monitoring alerts and the wizard makes it super easy to accomplish.

JF

Jordan F.

I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.

SH

Sam H.

Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

MG

Mary G.

Pros

Not enoughreviews yet

Cons

The product is poorly designed for the user experience. The UI is not intuitive, so finding what you can do makes developing solutions difficult.

JM

Jason M.

Stay away from this product. You will always need technical support, but the support is very very poor.

SN

Sergio N.

In order to get the full power you really need to dedicate the time and resources to add what you want to it. Reporting is abhorant and got even worse with the new reporting engine.

NC

Neal C.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features117
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavior-Based Acceleration
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Communication Management
  • Communications Diagnostics
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Credential Management
  • Cross Reference System
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Management
  • Data Migration
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Diagnostic Testing
  • Diagnostic Tools
  • Disaster Recovery
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Monitoring
  • Employee Handbook
  • Endpoint Management
  • Event Logs
  • Event Triggered Actions
  • Exceptions Management
  • File Sharing
  • Firewalls
  • For MSPs
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Import/Export Data
  • Incident Management
  • Internet Usage Monitoring
  • Intrusion Detection System
  • Inventory Management
  • Inventory Replenishment
  • Issue Auditing
  • Issue Management
  • Job Description Management
  • Kiosk Mode
  • Knowledge Management
  • License Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mentorship
  • Mobile Access
  • Mobile Content Management
  • Monitoring
  • Multi-Platform
  • Multi-User Collaboration
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Wide Management
  • Orientation Workflow Management
  • Password Management
  • Patch Management
  • Performance Management
  • Policy Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Alerts
  • Real-time Updates
  • Recurring Tasks
  • Release Management
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Security Auditing
  • Security Management
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Software Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Synchronization Scheduling
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Threat Response
  • Training Management
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • VPN
  • Version Control
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Wireless Internet Access
  • Wireless Troubleshooting
  • Workflow Management
  • Total features90
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavior-Based Acceleration
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Communication Management
  • Communications Diagnostics
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Credential Management
  • Cross Reference System
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Management
  • Data Migration
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Diagnostic Testing
  • Diagnostic Tools
  • Disaster Recovery
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Monitoring
  • Employee Handbook
  • Endpoint Management
  • Event Logs
  • Event Triggered Actions
  • Exceptions Management
  • File Sharing
  • Firewalls
  • For MSPs
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Import/Export Data
  • Incident Management
  • Internet Usage Monitoring
  • Intrusion Detection System
  • Inventory Management
  • Inventory Replenishment
  • Issue Auditing
  • Issue Management
  • Job Description Management
  • Kiosk Mode
  • Knowledge Management
  • License Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mentorship
  • Mobile Access
  • Mobile Content Management
  • Monitoring
  • Multi-Platform
  • Multi-User Collaboration
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Wide Management
  • Orientation Workflow Management
  • Password Management
  • Patch Management
  • Performance Management
  • Policy Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Alerts
  • Real-time Updates
  • Recurring Tasks
  • Release Management
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Security Auditing
  • Security Management
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Software Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Synchronization Scheduling
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Threat Response
  • Training Management
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • VPN
  • Version Control
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Wireless Internet Access
  • Wireless Troubleshooting
  • Workflow Management

Integrations

  • Total integrations29
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations24
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk