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ConnectWise Automate vs Syxsense Comparison

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Overview

Category Leaders

Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management...

Category Leaders

Syxsense is an endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT professionals...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

54

32

14

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.6

5

4

3

2

1

41

14

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Connectwise automate is by far the best RMM tool on the market, It allows you to create a ton of custom monitoring alerts and the wizard makes it super easy to accomplish.

JF

Jordan F.

I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.

SH

Sam H.

Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

MG

Mary G.

Pros

Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.

RH

Rick H.

Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around.

SR

Samuel R.

I love the ease of connecting to a users machine. I love the ease in packaging the software.

DE

Derek E.

Cons

The product is poorly designed for the user experience. The UI is not intuitive, so finding what you can do makes developing solutions difficult.

JM

Jason M.

Stay away from this product. You will always need technical support, but the support is very very poor.

SN

Sergio N.

In order to get the full power you really need to dedicate the time and resources to add what you want to it. Reporting is abhorant and got even worse with the new reporting engine.

NC

Neal C.

Cons

It should not pop up in the center of the screen and disturb their work.

DE

Derek E.

Our company had a problem with management of users working from home.

AN

Adam N.

Cuts down on the time it takes to resolve problems.

JK

Jim K.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features110
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Management
  • Application Security
  • Approval Process Control
  • Archiving & Retention
  • Asset Discovery
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavior-Based Acceleration
  • CPU Monitoring
  • Capacity Management
  • Chat/Messaging
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Credential Management
  • Cross Reference System
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Security
  • Data Visualization
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Diagnostic Testing
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • Event Tracking
  • File Sharing
  • File Transfer
  • For MSPs
  • HIPAA Compliant
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Import/Export Data
  • Incident Management
  • Internet Usage Monitoring
  • Intrusion Detection System
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • License Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Communication
  • Multi-Platform
  • Multi-User Collaboration
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Scanning
  • Network Security
  • Network Wide Management
  • PCI Compliance
  • Password Management
  • Password Protection
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Alerts
  • Real-time Updates
  • Release Management
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Runtime Container Security
  • SQL Injections
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Software Management
  • Source-Code Scanning
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Synchronization Scheduling
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Threat Intelligence
  • Threat Protection
  • Threat Response
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • VPN
  • Version Control
  • Virtual Machine Monitoring
  • Virus Definition Update
  • Vulnerability Assessment
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Scanning
  • Web Traffic Reporting
  • Web-Application Security
  • Whitelisting/Blacklisting
  • Workflow Management
  • Total features123
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Management
  • Application Security
  • Approval Process Control
  • Archiving & Retention
  • Asset Discovery
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavior-Based Acceleration
  • CPU Monitoring
  • Capacity Management
  • Chat/Messaging
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Credential Management
  • Cross Reference System
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Security
  • Data Visualization
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Diagnostic Testing
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • Event Tracking
  • File Sharing
  • File Transfer
  • For MSPs
  • HIPAA Compliant
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Import/Export Data
  • Incident Management
  • Internet Usage Monitoring
  • Intrusion Detection System
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • License Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Communication
  • Multi-Platform
  • Multi-User Collaboration
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Scanning
  • Network Security
  • Network Wide Management
  • PCI Compliance
  • Password Management
  • Password Protection
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Alerts
  • Real-time Updates
  • Release Management
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Runtime Container Security
  • SQL Injections
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Software Management
  • Source-Code Scanning
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Synchronization Scheduling
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Threat Intelligence
  • Threat Protection
  • Threat Response
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • VPN
  • Version Control
  • Virtual Machine Monitoring
  • Virus Definition Update
  • Vulnerability Assessment
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Scanning
  • Web Traffic Reporting
  • Web-Application Security
  • Whitelisting/Blacklisting
  • Workflow Management

Integrations

  • Total integrations29
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations4
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk