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LogicGate vs Agilon One Donor CRM Comparison

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Overview

LogicGate Risk Cloud is an end-to-end suite of applications that blend flexibility and out-of-the-box functionality to aggregate,...

Category Leaders

Agilon One Donor CRM is a cloud-based donor relationship management and fundraising solution which assists nonprofits in...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

15

2

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.1

5

4

3

2

1

16

22

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Very easy to use with drag and drop functions and the LogicGate support team is amazing. So responsive and helpful.
Personally, I love the customization ability within the LogicGate tool. I am able to build, grow, and edit the various different applications within the tool as I see fit.
Just a fantastic experience all around and I feel that the way they continue to develop their platform it will continue to meet our needs indefinitely as things evolve.

Pros

Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.

Cons

We started using LogicGate to decentralize risk management and incident management. All users can now always track their risks and submit any incidents.
We have been using this for many different processes, from risk registration and management to mitigation plans and vendor management.
The reporting functionality of the platform is still limited but continuous enhancements are being rolled out by LogicGate.

Cons

Also non data entry staff refuse to learn the product and they complain about it not working.
In our organization, lack of quality control in terms of data entry made the database prone with errors. Garbage in and garbage out.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features82
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Appointment Management
  • Approval Process Control
  • Assessment Management
  • Asset Tracking
  • Attestation
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Business Process Control
  • CRM
  • Calendar Management
  • Campaign Management
  • Case Management
  • Collaboration Tools
  • Committee Management
  • Compliance Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Configurable Workflow
  • Consent Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customization
  • Dashboard
  • Data Mapping
  • Data Security
  • Disaster Recovery
  • Document Management
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Email Marketing
  • Email Tracking
  • Event Calendar
  • Event Management
  • Exceptions Management
  • FDA Compliance
  • Feedback Management
  • For Healthcare
  • Forms Management
  • Forum / Discussion Board
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Help Desk Management
  • ISO Compliance
  • IT Risk Management
  • Incident Management
  • Interaction Tracking
  • Internal Controls Management
  • Issue Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Legal Risk Management
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Channel Marketing
  • Multiple User Accounts
  • OSHA Compliance
  • Online Giving
  • Operational Risk Management
  • PIA / DPIA
  • Payment Processing
  • Performance Metrics
  • Pledge Management
  • Policy Management
  • Policy Metadata Management
  • Process Control
  • Process/Workflow Automation
  • Progress Reports
  • Project Management
  • Prospecting Tools
  • Receipt Management
  • Recurring Giving
  • Remediation Management
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Rules-Based Workflow
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Self Service Portal
  • Social Media Integration
  • Social Media Monitoring
  • Sourcing Management
  • Summary Reports
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • Vendor Management
  • Vendor Master Data Management
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Workflow Management
  • Total features49
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Appointment Management
  • Approval Process Control
  • Assessment Management
  • Asset Tracking
  • Attestation
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Business Process Control
  • CRM
  • Calendar Management
  • Campaign Management
  • Case Management
  • Collaboration Tools
  • Committee Management
  • Compliance Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Configurable Workflow
  • Consent Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customization
  • Dashboard
  • Data Mapping
  • Data Security
  • Disaster Recovery
  • Document Management
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Email Marketing
  • Email Tracking
  • Event Calendar
  • Event Management
  • Exceptions Management
  • FDA Compliance
  • Feedback Management
  • For Healthcare
  • Forms Management
  • Forum / Discussion Board
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Help Desk Management
  • ISO Compliance
  • IT Risk Management
  • Incident Management
  • Interaction Tracking
  • Internal Controls Management
  • Issue Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Legal Risk Management
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Channel Marketing
  • Multiple User Accounts
  • OSHA Compliance
  • Online Giving
  • Operational Risk Management
  • PIA / DPIA
  • Payment Processing
  • Performance Metrics
  • Pledge Management
  • Policy Management
  • Policy Metadata Management
  • Process Control
  • Process/Workflow Automation
  • Progress Reports
  • Project Management
  • Prospecting Tools
  • Receipt Management
  • Recurring Giving
  • Remediation Management
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Rules-Based Workflow
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Self Service Portal
  • Social Media Integration
  • Social Media Monitoring
  • Sourcing Management
  • Summary Reports
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • Vendor Management
  • Vendor Master Data Management
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Workflow Management

Integrations

  • Total integrations19
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations2
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk