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LogMeIn Central Logo

LogMeIn Central

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Endpoint management for desktops, servers & mobile laptops

(5)

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LogMeIn Central Features

Features Summary

Functionality

4.3

/5

324

Total features

62

8 categories

LogMeIn Central features

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Anti Virus
Application Security
Asset Tracking

Common features of IT Asset Management software

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Asset Tracking
Audit Management
Audit Trail
Barcode/Ticket Scanning

Price starts from

46

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

324

Price starts from

46

Per month

learn more

Total Features

62

Unique features

  • Audit Management

  • Compliance Tracking

  • Automatic Scans

  • Network Wide Management

Functionality

4.6

/5

1K

Price starts from

29

/user

Per month

visit website

Total Features

64

Features in Common

16

Unique features

  • Approval Workflow

  • Continuous Delivery

  • Search/Filter

  • Reporting/Project Tracking

Functionality

4.7

/5

675

Price starts from

5

Per month

visit website

Total Features

59

Features in Common

18

Unique features

  • Chat/Messaging

  • Drag & Drop

  • Troubleshooting

  • Support Ticket Management

Common LogMeIn Central comparisons

Reviewers who mentioned features said:

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Michael B.

Machinery, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I love this tool. We use it multiple times daily.

Reviewed 6 years ago
Pros

This tool has simplified remote connection and remote management of PCs. We use it for about 250 PCs. Our IT staff love it due to its reliability and ease of use. Our staff love it because it makes it trivial for IT staff to fix their machines remotely.

Cons

The price has been going up every year. It is getting expensive enough that we may have to look for a more cost effective solution.

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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An average service for remote access

Reviewed 4 years ago

Our overall experience with LogMeIn Central has been okay, we're able to push the content we need and remote into things, but the UI and the connection instability make it very difficult to use.

Pros

The user interface, for the application, is easy to use and very plain (no real chance of getting things messed up). It connects easy enough.

Cons

The website user interface is very messy, clunky and hard to decipher, making tasks sometimes very difficult to run on remote PC's. Their customer service is very difficult to work with, they are a bit curt and can come off as rude. The connections are not always stable, and can drop unless people have a pristine connection, which is very difficult to monitor.

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Dale O.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing remote software

Reviewed 6 years ago

The overall flexibility of the subscriptions allows for scalability for small to large IT firms looking for a flexible and customizable solution. The ability to have access to reports showing everything from attempted access to duration of access.

Pros

Flexible subscription options. The charts & reports are very useful.

Cons

A few major changes were rolled out, but not made public to even the subscribed users till last minute.

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George B.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful and solid

Reviewed 4 years ago

Software is very useful and fairly easy to use. Product is well worth it’s current pricing.

Pros

Allows for the management of a wide array of computers from a single interface. Sessions are easy to manage and maintain.

Cons

Pricing per seat has increased the last several years and there is a huge leap in numbers between tiers.

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Paul L.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Reliable Tool For Remote Support Professionals

Reviewed 4 years ago

It is our most used tool and allows reliable access on even slow, latent connections.

Pros

Reliable. Easy Installation. Ability to allow customer to access their system remotely as secondary user for no additional charge.

Cons

Expensive. For the price, features such as file transfer and system monitoring should be included.

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Michael D.

Wireless, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for central access

Reviewed 5 years ago

It's a great service, and was easy to learn the ins and outs.

Pros

I keep this on all my PCs & laptops. Great solution for keeping secure logins in one place. Very easy to use.

Cons

Depending on which version of windows you are on, sometimes it requires you reinstall a couple times to work properly.

MS
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Muhammad S.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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LogMeIn overall functionality

Reviewed 6 years ago

It works with very basic internet connection too while other application fails. If session is breaking, you can tweak by minimizing the scree resolution, and disabling desktop backgroud.

Pros

Centralized Computer Management. Its a SAAS applicaiton Different login options , taking control of keyboard and mouse along with Alt, Ctrl, and delete Blanking screen to hide your activity on terminal. Adjusting screen resolution and blank and white option make it fast to remote and perform activity on computer

Cons

You can't disable the already remote session even with high privileges user so if two user are trying to get connected the last one will get access and you can't see who was already connected. You have to give admin rights to user if you want him to add more user into his team you can't do it with power user type thing. Support is terrible. If you send an invite to user the step by step process takes him to create his personal profile instead of group where you wan't to add him, so you have to tell user how exactly he can create one under group. You can't disable personal profile if created

TL
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Tyler L.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A fantastic product that allows quick set up and fast remote access to computers and servers.

Reviewed 6 years ago

I can't imagine doing my job without this software. Things would be so much more clunky and take twice as long without it. It's that good and that important for offering remote support.

Pros

It's easy to use even with hundreds of computers set up, all organized into group folders with a wealth of information available to you before you even remote connect to the user's computer. It has a huge array of customization options and features to access without ever feeling overwhelming, and has support information and access right from the main page. It's extremely useful for remote management, in addition to just being impressive to clients.

Cons

They are, bar none, the best remote access and support software on the market. This however means that when they raise their prices, which they seem to do every year, you're left to either take it and raise your own prices slightly, or eat the loss. They also seem to have dropped the live chat support feature, as it's always marked "Offline" on the support drop-down even though it's within the posted hours.

DG
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Dan G.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Really powerful back-end management of all of your PCs and Servers - at a cost!

Reviewed 6 years ago

LogMeIn is a wonderful piece of software that is very easy to install, and requires little to no maintenance. I just wish that they would stick with one price and stand behind it.

Pros

Fully functional command prompt, registry editor, event viewer, task manager, service manager, etc., WITHOUT having to take over the PC you are working on! This makes troubleshooting and running scripts on remote computers extremely easy, as you don't have to wait until off-hours since you don't have to take over the actual computer. It's got a great system for organizing your computers into groups, and it's HIPAA compliant with all of the auditing and tracking required.

Cons

It's very expensive, and they keep raising their prices. They've raised prices by 3 times over the past 3 years. I expect this will continue.

JG
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Jamey G.

Medical Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use remote management with advance features

Reviewed 5 years ago
Pros

What I like most of about Central is the easy ability to rollout a group of devices along with the advance management tools that come with the software once you have it fully deployed, such as being able to update not just windows components from a centralized management platform but any software that is currently installed on the devices.

Cons

What I like least about Central is when there is an error there is not an easy way to determine what processes are still trying to run and being able to cancel them after you submit your action. This is mostly pertaining to mass installation of the anti-virus software that comes with Central.

JK
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Justin K.

Computer Networking, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Logmein Review

Reviewed 5 years ago

Remote assistance to customers and employees giving you hands on access to the machine even while not physically at a location. The ability to remotely reboot, even in safe mode has proven extremely useful as well.

Pros

I utilize log me in for remote assistance across multiple computers in our company. It is great for remotely accessing different devices at any time.

Cons

With the version of LogMeIn that I have and use, my only request would be the ability to transfer data between machines. copy and paste for text works between devices, however the ability to transfer documents or program files would be even greater.

JM
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Juan M.

Consumer Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Remote Desktop App

Reviewed 5 years ago

This tool has been essential for remote IT work. It can help the team monitor, maintain, and manage any computer remotely without needing to let the other user notice. We used this software to transfer updated files into the drive to restrict the usage of unauthorized pages. It proved to be a very good work tool and I would recommend it to anyone that needs to do some IT work remotely.

Pros

It has everything you need to manage your computer remotely. It's very easy to use and it can help you transfer data without the need to log into the other computer and interrupt the user. I love how it helps you keep your computer under control without any complications.

Cons

What I don't like is the fact that it has an a annual price to pay to use it freely with all the features available.

AF
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Aldo F.

Retail, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great speed and ease of use

Reviewed 6 years ago

Always been a fan and continue to use LogMeIn for as long as possible!

Pros

When I connect remotely to a computer I need to be able to run the most basic and complicated tasks to troubleshoot problems and resolve issues, LogMeIn allows me to do just that, even from my phone on vacation I've been able to assist people that otherwise might have gone too long without help.

Cons

Been using LogMeIn for a very long time and I can't say that I've got anything negative to say, maybe when they dripped support for older OS's but that's on me, not them :)

SB
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Shawn B.

Industrial Automation, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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LogMeIn Central

Reviewed 4 years ago

Overall the product works well. We used it as our defacto remote support tool to support our remote end users. Costs just got out of hand and I had to eventually abandon LogMeIn Central for another company that worked just as well for 1/3 of the cost.

Pros

Easy to use, centralized management, ease of deployment, easy to create groups, users, and admins. Uptime was never an issue.

Cons

Cost. They did nothing but increase...I wish I could say better things about this company but their costs were too rich for our company so we moved to another remote support alternative for our company.

JA
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Jennifer A.

Real Estate, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An easy way to see somoene else's screen without having to be there.

Reviewed 5 years ago

This has really made running our business more efficient. It is a great tool for training and really allows us to manage our time better. As they all say, time is money.

Pros

We use LogMeIn anytime someone is experiencing an issue on the computer that is difficult to describe over the phone. Logemein allows you to see exactly what they are seeing so that you can help identify which issues they are having. We are a storage facility and sometimes one of our partner problems wont' remember how to pull a certain report, or just can't spot what you are trying to describe to them over the phone. All you have to do is go the to the LogMeIn website, log in, they confirm and you can literally use your mouse and they can see exactly what you are doing. It is a huge timesaver. We also rent Penske trucks and this is a big lifesaver when another property is having issues non reving a truck or having reservation issues.

Cons

The only thing that is kind of a drag is sometimes there is a lag when you are trying to show something to someone and it can be a little glitchy. This has to do with different internet speeds and not with the software itself. I'm not sure how an issue like this would be remedied.

sa
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sofia a.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good tool to access your computer when you are not home..

Reviewed 5 years ago
Pros

I used Logmein for several years when it was free. I was able to access my computer from anywhere and resolve issues remotely with great efficiency. It would allow me to give support to my team at any time and from anywhere.

Cons

I stopped using it when they implemented charge for any user. Being a small business owner I had to check what else was out there. It was a great tool and helped me with my business but it wasn't an essential tool for my business success.

NR
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Nicholas R.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good third party remote desktop application.

Reviewed 6 years ago
Pros

We have clients that we are not able to vpn or rdp to since they have their own networks. We use logmein to remote into the computers that run our software so we can troubleshoot issues. This software is pretty smooth and easy to use for what we use it for. The process to configure it is simple and any one can manage this. My overall use of this is everyday 8hrs a day. well made software.

Cons

At times it can be a heavy resource constraint on a computer that is limited with hardware. It could use some updates to it's functions but not a bad con, more like a minimal con.

MB
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Mario B.

Retail, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great solution for IT infrastructures

Reviewed 6 years ago

A reliable and safe solution for accessing devices remotely.

Pros

- Response time between computers - Great selection of features for IT when accessing computers - great option for device maintenance

Cons

- It's sometimes buggy - Frequent updates - Pricy - Not great business support (I opened an important bug/ticket about 6 months ago and it is still open.. no resolution or updates on the matter)

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David M.

Oil & Energy, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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David's LogMein Central Review

Reviewed 2 months ago

LogMein Central is very smooth and even when accessing a remote machine it does not lag.

Pros

Log me in is simple to use and deploy, it provides secure access to client computers and makes it easy to share files over different networks and offers a free trial.

Cons

So far apart from the price compared to other softwares i have no negative comments on LogMein Central as a software.

JA
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Jorge A.

Transportation/Trucking/Railroad, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great desktop management tool with a few caveats

Reviewed 7 years ago

I was able to wrangle in all of my end-users into one unified platform to both maintain windows and application updates and push out anti-virus installations.

Pros

What I like about LMI Central, in the premiere package, is the bundling of Anti-Virus and now application management and updates. The ease of being able to remotely access an end-user's workstation is what totally sells me on the software. In the past, I had to have VPN access to my work network or with other tools, I could only use Windows to access end-users over the web but with LMI, its platform agnostic and they have a great mobile app for iOS and Android that allows you to connect to anyone in your list from virtually any device.

Cons

The biggest drawback in my use is the ability to push Windows updates, Anti-Virus installs and application updates. There is a fairly intuitive panel to push out all the requests but using it is like trying to crochet with space gloves, as you never get a real sense of feedback that the changes you requested are actually being implemented in near-real time. Sometimes the end-users workstations falsely report that they are missing installations that I know they are not, so there is a lot of fiddling with the end-users workstation in order to get it to report to LMI correctly. Also, when you've subscribed to the package that includes anti-virus installs, there is no way to centrally manage the AV, as its provided by a third party.

DB
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Darell B.

Computer & Network Security, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Log Me In Central A Great Choice For Remote Support

Reviewed 4 years ago

I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

Pros

Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Cons

The pricing a little high to add features it costs to use but every feature is very useful for your business

JP
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Jickson P.

Computer Software, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ideal for Workstation Management!

Reviewed 3 years ago

I have been utilizing the Central Module for quite a long time it permits you to place PCs in gatherings to effectively distinguish your clients PCs. Additionally alarms are set to tell you of Windows refreshes and antivirus programming that is obsolete on every PC.

Pros

Log Me In Central has been my go to distant fix instrument for my clients. The product is secure simple to utilize and is stacked with highlights. We use LogMeIn Central to deal with the entirety of the client workstations inside my association. This permits me to distant into any client PC to assist with investigating, and to do various other administration capacities. I can likewise get explicit...

Cons

LogMeIn Central expects you to in any event pay for at least 25 workstations/establishments, if you use them, as this is a business-class item. This product was more costly than other comparable items. Just installment choice was for 1 year where different items have regularly scheduled installment alternatives. The product didn't offer similar choices like numerous screens that other programming gives. That is a quite enormous thing to miss today when most customers utilize numerous screens and they are inexperienced with hauling things between 1 screen.

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Jeff E.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for Workstation Management!

Reviewed 4 years ago

I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!

Pros

I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation...

Cons

LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

PK
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Parth K.

Staffing and Recruiting, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The programme is really simple to use and provides exceptional security

Reviewed a year ago

We now have considerably greater insight into our geographically scattered workstations. It is simple for me to give assignments to all of my team members, and I can now keep track of their progress and create reports on time. A plethora of pre-programmed tasks makes the gadget more practicable and productive.

Pros

The most significant aspect is how simple and convenient it is to access and accomplish chores at any time. Instead of manually inspecting it on the computer, its UI and information that is provided inside its choices, resources, and other computer information are already available on my end. We increased our LogMeIn footprint to allow our users to work from anywhere and our IT support to assist them from anywhere. Because the tool is simple to use, you may use the basic functionality without having to go through extensive training.

Cons

There are several tools in Central that need you to pay an additional fee to use. Instability, occasionally the connections go down and it doesn't reconnect in certain circumstances, but there are also cases when the tool isn't working at all, most likely due to a flaw in the update. During busy times, I had some lag and had to restart the programme.

NR
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Nathan R.

Consumer Electronics, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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When you are an IT pro - this is the tool for you

Reviewed 7 years ago

This is the one I chose every single time. I was one of the first users of logmein and I fell in love with it from the beginning. I have been a loyal customer and I always recommend it. Few companies have achieved a level of mastery like logmein has. Simply the top choice for IT professionals like me.

Pros

There is something really special about logmein. This software rocks! when you manage several companies, several computers, servers, and remote users you know you have your hands full. Logmein is one of the greatest to help you achieve just that. You can create groups (companies), assign users to the groups, give them rights to those groups, have computers in the groups... and you can manage...

Cons

The only thing I did not love was the fact that they removed the free version. By doing so they removed the option to have people who are starting out to build their business. They also forced several people into finding alternatives that would not be as expensive.