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Jorge A.
Transportation/Trucking/Railroad, 201-500 employees
Used daily for 2+ years
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I was able to wrangle in all of my end-users into one unified platform to both maintain windows and application updates and push out anti-virus installations.
What I like about LMI Central, in the premiere package, is the bundling of Anti-Virus and now application management and updates. The ease of being able to remotely access an end-user's workstation is what totally sells me on the software. In the past, I had to have VPN access to my work network or with other tools, I could only use Windows to access end-users over the web but with LMI, its platform agnostic and they have a great mobile app for iOS and Android that allows you to connect to anyone in your list from virtually any device.
The biggest drawback in my use is the ability to push Windows updates, Anti-Virus installs and application updates. There is a fairly intuitive panel to push out all the requests but using it is like trying to crochet with space gloves, as you never get a real sense of feedback that the changes you requested are actually being implemented in near-real time. Sometimes the end-users workstations falsely report that they are missing installations that I know they are not, so there is a lot of fiddling with the end-users workstation in order to get it to report to LMI correctly. Also, when you've subscribed to the package that includes anti-virus installs, there is no way to centrally manage the AV, as its provided by a third party.
Darell B.
Computer & Network Security, 1-10 employees
Used daily for 2+ years
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I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.
Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.
The pricing a little high to add features it costs to use but every feature is very useful for your business