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Sophie Pricing, Features, Reviews and Alternatives
Sophie FAQs
Sophie product overview
What is Sophie?
Loom Systems AIOps solution predicts and prevents IT incidents in enterprises undergoing a digital transformation or cloud migration. Loom Systems is the only AIOps solution to predict IT issues before they impact customers, and enrich alerts with insights and resolutions in plain English. This not only keeps operations running smoothly and improves business productivity, but also alleviates the tedium of reading logs and frees up time for operations to concentrate on higher-value IT tasks.
Key benefits of using Sophie
Our AIOps ingests any type of logs & metrics, structured and semi-structured, from any source. Our platform parses the logs, classifies them, and applies the proper measurement method to each property.
– Anomaly Detection and Visualization
By leveraging advanced machine-learning algorithms, Loom's AIOps discovers patterns within the logs and learns their unique data behavior. Our solution sets dynamic thresholds based on the data signature in real-time to detect emerging issues at the very beginning and visualize them.
Correlation and Root-Cause Analysis
Loom's AIOps applies cognitive reasoning to detect cross-environment and cross-application issues, enabling you to gain full visibility of your digital environment, and provide you with the root-cause of problems in the most simple and comprehensive way.
– Insights and Resolutions
The platform enriches the detected events with insights written in plain English to explain exactly what happened, and recommends resolutions from its proprietary ever-growing knowledge base. Our AIOps empowers its users with the ability to share knowledge between the different tiers and save valuable tribal knowledge within the organization.
Typical customers
Platforms supported
Support options
Training options
Not sure about Sophie? Compare it with a popular alternative
Starting from
No pricing info
Starting from
119
/user
Per month
Sophie pricing information
Value for money
5.0
/5
7
Starting from
No pricing info
Pricing options
Value for money contenders
Sophie features
Functionality
4.7
/5
7
Total features
23
5 categories
Most valued features by users
Functionality contenders
Sophie users reviews
Overall Rating
4.7
/5
7
Positive reviews
100
%
Overall rating contenders
daniel U.
11-50 employees
Used daily for 6-12 months
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I had dozens of logs which hadn't been analyzed at all. we picked loom to analyze this data automatically, with allocating as the least IT pros as possible. Loom proactively detects issues and then provides the user with the necessary inputs to solve the issue.
Our logs are home-grown and Loom is the only product we found that is capable of analyzing them in their original format. Any other product in the market would require us to rewrite them first.
My team had been working with manual tools for 10+ years and it took us some time to get used to having and counting on an automatic system
Yaron P.
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We use Loom to monitor our OpenStack environment. first, we were skeptical of using the logs to detect issues, and not only for debugging, but, our experience with Loom was just excellent. it manages to analyze logs and metrics in real-time, correlate events across different services, and perform root cause analysis easily, a very short time after implementation.
No pros were added to this review
No cons were added to this review
Celize A.
Retail, 1-10 employees
Used daily for less than 6 months
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Loom brings a simple and integrated solution directly to your browser. It both helps me to bring training, information and assessments to my clients. I love making videos
An extension for Chrome that simplifies (a lot) the process of producing videos and registering your screen.
I haven't found a negative part yet to talk about Loom, I believe that in the course of my use I won't find it.
Shahar B.
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I started using Loom recently over splunk, essentially as an AI layer above the data to help my team perform the actual analysis. so far, it seems very promising and it helped us solve problems short time after occuring and not only after a user opens a ticket.
Automatic Log Correlation Recommends resolutions
No cons were added to this review
Bob F.
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we used loom for log management in order to become more proactive and reduce the number of problems that were customer-reported in the organization. our 'proactiveness' keeps improving from month to month so far.
-advanced correlation between apps -suggests next actions for issues
No cons were added to this review
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