Lucidchart vs Yonyx Comparison

Overview

Lucidchart is a web-based diagramming tool for drawing diagrams including flowcharts, org charts, wireframes, UML, mind maps and more

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$4.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

657

405

46

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

79

20

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Lucidchart is a far superior product to the more traditional flowchart software Visio. The simple layout, easy sharing and the ability to build complex flow charts make Lucidchart the best out there.
I had a very good overall experience with Lucidchart. It honestly was a lifesaver because I didn't have any other tools to help me create types of charts and graphs.
The app is intuitive, easy to use and the product is reasonably priced for the basic and intermediate level. The graphics are bright and fun and add to the feeling you are using a polished product.

Pros

It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.
Yonyx has been very useful in increasing productivity and quality in an IT solutions environment. Yonyx is relatively simple from a user perspective.
I like that it is easy to navigate and gives you the ability to create different pathways for your script.

Cons

What I dislike the most is that it's hard to navigate within the document when you have a lot of elements. You cannot drag and move across the page.
Lucidchart helped us customize and document our Corporate Crisis Workflow - which had been a challenge for multiple years prior.
Very little, its a minor gripe and almost definitely user error but trying to get the arrows in the flow chart in the right place can be frustrating but as I say it is a minor gripe.

Cons

There are a few user administration points that are just odd to deal with but nothing unmanageable.
If you are creating for finite steps then it works well but in our case it becomes useless the more knowledgeable a person gets.
It's difficult to fit everyone we encounter into the only options given. Also difficult to navigate backwards when answers change or are unclear.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features38
  • API
  • Access Control
  • Automatic Backup
  • Brainstorming
  • CRM Integration
  • Call Center Management
  • Charting
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Custom Charts
  • Customizable Templates
  • Data Connectors
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • File Management
  • Gantt Charts
  • Graphical Planning
  • Graphical Workflow Editor
  • HR Management
  • Help Desk Management
  • History Tracking
  • Image Library
  • Knowledge Base Management
  • Mind Maps
  • Multi-Language
  • Organizational Charting
  • Permission Management
  • Real Time Data
  • SSL Security
  • Search Functionality
  • Secure Login
  • Template Management
  • Third Party Integration
  • Training Management
  • Version Control
  • WYSIWYG Editor
  • Website Integration
  • Wiki
  • Workflow Management
  • Total features10
  • API
  • Access Control
  • Automatic Backup
  • Brainstorming
  • CRM Integration
  • Call Center Management
  • Charting
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Custom Charts
  • Customizable Templates
  • Data Connectors
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • File Management
  • Gantt Charts
  • Graphical Planning
  • Graphical Workflow Editor
  • HR Management
  • Help Desk Management
  • History Tracking
  • Image Library
  • Knowledge Base Management
  • Mind Maps
  • Multi-Language
  • Organizational Charting
  • Permission Management
  • Real Time Data
  • SSL Security
  • Search Functionality
  • Secure Login
  • Template Management
  • Third Party Integration
  • Training Management
  • Version Control
  • WYSIWYG Editor
  • Website Integration
  • Wiki
  • Workflow Management

Integrations

  • Total integrations46
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations8
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Lucidchart vs. Yonyx

See how Lucidchart and Yonyx stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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