Lucidchart vs Knack Comparison

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Overview

Lucidchart is a web-based diagramming tool for drawing diagrams including flowcharts, org charts, wireframes, UML, mind maps and more

Knack helps organizations empower everyday innovators to solve real-world problems. By leveraging Knack’s intuitive platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$4.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

655

404

46

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

(64)

5

4

3

2

1

39

16

5

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Lucidchart is a far superior product to the more traditional flowchart software Visio. The simple layout, easy sharing and the ability to build complex flow charts make Lucidchart the best out there.
I had a very good overall experience with Lucidchart. It honestly was a lifesaver because I didn't have any other tools to help me create types of charts and graphs.
The app is intuitive, easy to use and the product is reasonably priced for the basic and intermediate level. The graphics are bright and fun and add to the feeling you are using a polished product.

Pros

Overall, Knack is a fine product, and it was easy to implement and use. However, I do think there are better products out there, and I didn't find it to be worth the price tag given our needs.
One more point can easily be gained by paying attention to the community, which are the fans of their business. The other point can be gained by adding better standard features and design features.
There are a lot of useful options such as searching, various forms and tables. I find it easy to customize although having little background in programming helps but not required.

Cons

What I dislike the most is that it's hard to navigate within the document when you have a lot of elements. You cannot drag and move across the page.
Lucidchart helped us customize and document our Corporate Crisis Workflow - which had been a challenge for multiple years prior.
Very little, its a minor gripe and almost definitely user error but trying to get the arrows in the flow chart in the right place can be frustrating but as I say it is a minor gripe.

Cons

The lack of support and the turn around time for support is difficult. For companies that use as an integral part of their business it is risky for an ordering system, etc.
Fairly expensive considering how unpolished the software is and how woefully awful their customer support is.
Main troubling issue is with how pages and views get created with every menu and link you add. Causing a quickly overwhelming page structure and sitemap.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features38
  • API
  • Access Control
  • Ad hoc Query
  • Ad hoc Reporting
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Brainstorming
  • Calendar Management
  • Change Management
  • Charting
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Development
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Connectors
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Integration
  • Design Management
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • Email Notifications
  • Event Ticketing
  • File Management
  • Forms Management
  • Gantt Charts
  • Geographic Maps
  • Geolocation
  • Graphical Planning
  • Graphical Workflow Editor
  • History Tracking
  • Image Library
  • Invoice Management
  • Mind Maps
  • Multi-Language
  • Organizational Charting
  • Password Management
  • Permission Management
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Timer
  • Version Control
  • Website Integration
  • Wiki
  • Workflow Management
  • eCommerce Integration
  • Total features61
  • API
  • Access Control
  • Ad hoc Query
  • Ad hoc Reporting
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Brainstorming
  • Calendar Management
  • Change Management
  • Charting
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Development
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Connectors
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Integration
  • Design Management
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • Email Notifications
  • Event Ticketing
  • File Management
  • Forms Management
  • Gantt Charts
  • Geographic Maps
  • Geolocation
  • Graphical Planning
  • Graphical Workflow Editor
  • History Tracking
  • Image Library
  • Invoice Management
  • Mind Maps
  • Multi-Language
  • Organizational Charting
  • Password Management
  • Permission Management
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Timer
  • Version Control
  • Website Integration
  • Wiki
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations46
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations21
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Lucidchart vs. Knack

See how Lucidchart and Knack stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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