Lucidchart Features

Lucidchart

Diagramming done right.

4.52/5 (1,110 reviews)

Lucidchart Feature Summary

  • Intuitive user interface
  • Enterprise-level security and admin controls
  • Integration with Google Apps, Confluence, JIRA , Office 365
  • Collaborate in real-time with colleagues
  • Publish to PDF, JPG, PNG
  • Team management
  • Visio import and export
  • Data linking
  • Revision history
  • Embedded documents
  • Wireframing / iOS mockups
  • Group chat and comments
  • UML (Unified Modeling Language)
  • Mind maps
  • Org charts
  • Business process mapping tool
  • Process documentation
  • Business process modeling
  • Floor plans
  • Concept maps
  • Database design
  • Venn diagrams
  • P&ID
  • ERD
  • Sales Mapping
  • AWS Import (PCI Compliance Documentation)

Competitor Feature Comparison

Access Control
Automatic Backup
Brainstorming
Charting
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Custom Charts
Customizable Templates
Data Connectors
Data Import
Data Import/Export
Data Visualization
Design Management
Document Management
Document Storage
Drag & Drop Interface
Email Invitations & Reminders
File Management
Gantt Charts
Graphical Planning
Graphical Workflow Editor
History Tracking
Image Library
Mind Maps
Multi-Language
Organizational Charting
Permission Management
Real Time Data
SSL Security
Search Functionality
Secure Login
Template Management
Third Party Integration
Version Control
Wiki
Workflow Management
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Access Control
Automatic Backup
Brainstorming
Charting
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Custom Charts
Customizable Templates
Data Connectors
Data Import
Data Import/Export
Data Visualization
Design Management
Document Management
Document Storage
Drag & Drop Interface
Email Invitations & Reminders
File Management
Gantt Charts
Graphical Planning
Graphical Workflow Editor
History Tracking
Image Library
Mind Maps
Multi-Language
Organizational Charting
Permission Management
Real Time Data
SSL Security
Search Functionality
Secure Login
Template Management
Third Party Integration
Version Control
Wiki
Workflow Management
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Access Control
Automatic Backup
Brainstorming
Charting
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Custom Charts
Customizable Templates
Data Connectors
Data Import
Data Import/Export
Data Visualization
Design Management
Document Management
Document Storage
Drag & Drop Interface
Email Invitations & Reminders
File Management
Gantt Charts
Graphical Planning
Graphical Workflow Editor
History Tracking
Image Library
Mind Maps
Multi-Language
Organizational Charting
Permission Management
Real Time Data
SSL Security
Search Functionality
Secure Login
Template Management
Third Party Integration
Version Control
Wiki
Workflow Management
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Mobile apps

iOS App


4,574 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,629 reviews

Lucidchart Feature Reviews

25 reviewers had the following to say about Lucidchart's features:

Aaron Cardoz

Easy to use and powerful diagramming tool.

2019-09-30

Lucidchart is my goto for complex network diagrams, system workflow diagrams, process workflows, data flow diagrams, API call flow sequence diagrams, system component diagrams.

Pros

1) Super easy to get started with simple registration options. 2) Very flexible sharing and collaboration options. 3) Multi-edit a document in real time with other users. 4) Easily lock down access to documents. 5) Many predefined industry standard documents to start from 6) Large list of export diagram export options.

Cons

1) At times the shape locator tool on the left hand side can be confusing depending on the document type you are working on, for example if you are working on a DFD diagram, the shapes directly related to the diagram should always be visible first after which other shape groups should be searchable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonas Nilefell

Flowchart's in a minute

2018-12-28

Wonderful tool. Have been using Visio for years, but i can with Lucidcharts create great flowcharts in 1/5th of the time.

Pros

Good integrations with third-party softwares.

Cons

Almost none from my perspective, only minor things like no support to create hyperlinks directly from the flowchart items or add PDF files as in instruction.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
Senior Solution Architect - Salesforce (Information Technology and Services company, 10001+ employees)
Verified Reviewer

Boon for Solution Architects

2016-11-23

Pretty handy tool and a real boon for solution architects like me.

Pros

- User Interface is intuitive - Multi format export - picture, visio etc - cloud collaboration benefit so multiple people can work on one single doc/ diagram

Cons

- need internet access to download files

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Lucidchart

If you are looking for an asset for solution design or system design, then this tool is for you. Happy designing!

Source: GetApp
Helpful?   Yes   No
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Eileen Grodziak

Lucid Chart rocks for educational use

2016-11-22

Our students have been using Lucid Chart in an undergraduate biology course for more than three years. Students with no visual mapping experience are able to figure it out fairly quickly.

Pros

Variety of applications Real time virtual collaboration Easy to use Mobile application - some think the mobile app is easier to use than the web version

Cons

every once in a while the interface gets "sticky"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Tyler Wilkins

Worth a Try

2013-06-28

It's okay as a diagramming app. The interface is somewhat useful and there are lot more shapes to choose from as well.

Pros

Free ( with some limitations ) Lots of shapes to choose from Real-time collaboration Google drive integration

Cons

Not easy to figure out functions/actions Very little help documentation

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
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Doris López Rodríguez

Platform to diagram with effectiveness and professionalism

2019-03-15

We used it in an opportunity to organize a day of data collection and systematization of our taxpayers and since several departments and work teams were involved, we did a great work flow to have visualized the tasks of each one and the moment of intervention of Each one is very effective

Pros

It is easy to use, the design of the interface is simple, you can make diagrams and make workflows from the templates and figures and elements that it contains, it serves as a collaboration tool

Cons

Sometimes it is difficult to make the connection between two nodes, it slows down the work in general

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Vsevolod Tsurikov

Verified Reviewer

Easy to use tool to map processes and more

2016-03-30

I am using Lucidchart.com for years to add visualization of data flow for my IT projects.

Pros

- All necessary functionality available in cloudware - Easy to use (no training needed) - Lots of objects, you can load custom images even with free account - Free account is available - Ability to share charts with non-users - Great design of the app and user friendly interface

Cons

- shared access to a chart is not available (at least I didn't find it) - impossible to download a chart as a file with objects to reuse later offline - API to link charts and objects (or feed data into charts) will be a great improvement

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Solution Architect (Information Technology and Services company, 10001+ employees)
Verified Reviewer

Easy to use and access on the go

2016-03-26

Access on the go and from mobile device makes sure that we have access to drawings from everywhere. Collaboration done easier.

Pros

Access from everything and sharing is lot easier.

Cons

At times diagrams freezes and still many visio features are not available especially integrating with excel data

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
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Ashish Verma

Diagramming made easy

2019-04-22

It makes it super easy to communicate and collaborate on information.

Pros

The ability to integrate it into​ existing​ tools like Jeera or Slack is a ​real time saver.

Cons

I am not sure how is the experience on mobile devices, yet to try and sharing on the ​desktop takes more time than needed.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Kishore Kumar

My Review after using Lucidchart.

2016-11-24

Tailor the look of your results with customiszble visualizations. The color, style, and elements of generated charts and plots can be customized and downloaded.

Pros

HUNDREDS OF TEMPLATES & EXAMPLES: - Flowcharts - UML - ERD - Wireframing / iOS Mockups - Network Diagrams - Org Charts - Mind Maps - BPMN POWERFUL & EASY TO USE: - Hundreds of shapes with easy drag and drop functionality - Export to PDF, PNG, JPG and Microsoft Visio (.vdx) - Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost - Dedicated support team to address your questions BUILT FOR COLLABORATION: - Real time collaboration - Unlimited number of simultaneous collaborators - Powerful version control and revision history - Group chat and comments - Embed diagrams in blogs, wikis or websites SECURE & RELIABLE: - All data transferred using SSL with AES-256 bit encryption - Hourly backups stored across multiple data centers - 99.9% uptime SLA for enterprise customers - Admin-specified password strength and reset frequency requirements ROBUST FOR ADMINS: - Upgrade other users to administrators to help manage users - Set whether new users automatically join the team or require an invitation - Control which domains your team can collaborate with outside your company.

Cons

I wish when customers shared it with someone in our team that it was automatically shared with everyone in the team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Lucidchart

Terrible when you want to share your work with outside users I pay a good subscription and the tools that I get for wireframes are very basic It always draws arrows automatically even though I'm building wireframes.

Source: Capterra
Helpful?   Yes   No
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Anonymous
(Higher Education company, 51-200 employees)

Diagrams everywhere

2019-03-29

Pros

LucidChart allows you to export created schemas to a pdf or png file, share them with team members and simultaneously work with several people in real time on the project.

Cons

The interface needs some changes, dragging the lines between the blocks sometimes gets annoying.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jon Kriek

Complete and Done Right.

2016-11-22

I really enjoy the simultaneous near real-time collaboration which I had never seen in other applications, cloud-based or desktop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 501-1000 employees)

The Best UML Diagramming Tool

2020-06-16

The software is the best if introducing concepts in Object-oriented Analysis and Design. Students can follow the tools intuitively and does not need steep learning curve to use the application.

Pros

Lucidchart offers diagramming tools for UML diagrams, Flowcharting, and Data Flow diagrams.

Cons

It is better if it includes Project Management Tools such as Gantt Charts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher N. Doval

I had my students use this for class for quite sometime

2018-10-10

Pros

The software really helps you visualize your data in a way that is easy to consume and valuable to anyone with whom you want to share the data with.

Cons

No real complaints, I think my students did want more tutorials at the time, but I think that's been resolved.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wojciech Szafalowicz

The best charting software for google drive

2018-06-19

Pros

- Excellent and easy interface - integration with google drive - various types of tools and easy export of ready charts

Cons

- not great compatibility with Android platform, but lets face it, you arent gonna be using it on android anyway, this is a desktop tool. No real cons here!

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Carlos Paracuto

The specialist application in flowcharts and conceptual maps

2019-01-17

One of the most complex areas of a company is the contracting and procurement department requires a series of tasks and activities before successfully achieving a contract that make workflows that allow us to visualize each of the steps and decisions to be taken It was just fantastic, that's why I recommend it broadmients

Pros

In addition, it has different subscription plans that adapt to the requirements of each company, has another favorite feature in the cloud, because it allows you to work in real time even with other members of your company.

Cons

It has some complexity in its use, you must dedicate time to be able to take advantage of each one of the tools it offers and make the payment of your subscription worthwhile

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Thamara Dananjaya Indraji

Perfect diagramming tool.

2019-08-06

Easy and efficient way to design well-structured diagrams.

Pros

Lucidchart is the platform which I have found to transform most of my ideas into diagrams.We can design perfect diagrams with the powerful features of the tool.We can use template designs or we can draw from scratch our diagrams with the Lucidchart tool.Also we can import data to the tool and it will create diagram automatically with the data which we have uploaded.There are shapes which we frequently used for our diagrams and shapes can drag and drop to the canvas easily.

Cons

Required to have a perfectly working internet connection to run the platform smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 51-200 employees)

Clarify your thoughts with flow charts (and so much more)

2019-01-20

Pros

But it's not just static charts, they integrate right into our bug tracking software to help us visualize how data should flow.

Cons

I don't think I would change anything, it works great at what it's designed to do.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Lanceplaine

Verified Reviewer

Great app

2016-03-24

At Talentoday, we are using LucdiChart for our functional specifications.: - User experience specs - Back-end and Sysadmin specs - Data science specs

Pros

- Easy to use - Wide variety of blocks for diagrams

Cons

- I like the web-based interface but I would like a Mac App with the possibility to work with local files.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Bill Harkawik

Verified Reviewer

Great App - So Easy!

2016-03-24

So easy to use and incredibly clean interface. Took almost zero time to learn app navigation and tool functions.

Pros

Clean and simple interface.

Cons

Ability to incorporate more text functions/data relationships in documents.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Andy Kennedy

Great system for Diagramming. It is my favorite part of the Job. This tool rocks!

2016-11-22

I have been using diagramming tools since 1997, This tool allows you to collaborate with others on the design by sharing the information with other easily.

Pros

I can use the tool on my MAC pro or the Windows Laptop no special software to get the IT team to load.

Cons

Some exports are a little disconnected and have to be repaired but no real issue

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Lucidchart

Great software concept really like using it

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Technical Architect - Salesforce Senior Associate (Accounting company, 1001-5000 employees)
Verified Reviewer

Flexible Collaboration

2016-03-24

I use the app as a basis for online collaboration in developing data models and UI mockups to share with clients.

Pros

Their elements are well designed with great functionality.

Cons

Due to the large number of image sets, it takes some time to get to the correct elements.

Rating breakdown

Ease of use

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Brandon Brown

A step Ahead

2020-08-17

I've also used their mind mapping tools to keep track of day to day activities and manage the team.

Pros

Visual communications are beautiful and the integrations available make me wish i was more successful in getting more of my company to make us of this great tool.

Cons

More templates and features than I have time to explore.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 1-10 employees)

Easy to use design tool

2019-03-31

Pros

Integration with Google Drive Export features

Cons

User interface can be difficult to use some time

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 51-200 employees)

Use Lucidchart for designing workflows

2019-12-30

Lucidchart has enabled me to visually represent what would otherwise be complex workflows.

Pros

You can drag and drop shapes.

Cons

Functionalities are limited compared to other free software and user interface could do with better design. However, as this is a free software, I am not one to complain.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more