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Lucidchart vs Jira Comparison

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Good recommendations?

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Jira

98pts

Overview

Lucidchart is a web-based diagramming tool for drawing diagrams including flowcharts, org charts, wireframes, UML, mind maps and more

Category Leaders

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

7.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

7.16

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

2.1K

5

4

3

2

1

1.2K

709

90

10

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

8.1K

5.3K

1.1K

145

66

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Lucidchart is definitely one of the best diagramming software out there and it is very beginner friendly. This is shown in the fact that 99% of the Fortune 500 companies use LucidChart.
The cost of Lucid chart for the tools and benefits it provides can not be beat. It is an amazing inexpensive tool that helps my team visually document processes and make improvements.
This is super user-friendly and easy to use and share documents and flowcharts with your entire team. Just started using it with a vendor and quite impressed.

Pros

The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.

Cons

The inability to select multiple objects and drag around as you would expect is annoying. The auto-resize when insert into documents and update is pathetic.
The object limit on the free version seems way too low. Sometimes it's hard to register a click on the right element, but no worse than any others.
The number of symbols was limited at first, but that seems to be increasing. Page layout can be confusing until you get used to how the product handles.

Cons

It has limited number of software integrations. Error notifications can be annoying sometimes.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features68
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Audit Trail
  • Auto Update
  • Backlog Management
  • Bar Chart
  • Brainstorming
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Charting
  • Chat/Messaging
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Component Library
  • Configurable Workflow
  • Configuration Management
  • Continuous Delivery
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Linking
  • Data Modeling
  • Data Visualization
  • Debugging
  • Deployment Management
  • Design Management
  • Design Templates
  • Desktop Interface
  • Diagramming
  • Document Embedding
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drag & Drop Editor
  • Due Date Tracking
  • Employee Database
  • Employee Management
  • Employee Photos
  • Employee Scheduling
  • Feedback Management
  • File Management
  • File Sharing
  • Flowchart
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Freehand Sketch
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Graphical User Interface
  • Graphical Workflow Editor
  • Idea Management
  • Image Library
  • Integrated Development Environment
  • Interactive Elements
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Kanban Board
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Mobile Development
  • Mobile Interface
  • Mockup Creation
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Projects
  • Network Diagram
  • Online Time Clock
  • Organizational Charting
  • Percent-Complete Tracking
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Presentation Tools
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Publishing/Sharing
  • Purchasing & Receiving
  • Quality Assurance
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Review
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Rules-Based Workflow
  • SSL Security
  • Screen Capture
  • Search/Filter
  • Single Page View
  • Single Sign On
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Sub-Task Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • UI Prototyping
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Whiteboard
  • Widgets
  • Wiki
  • Wireframe Creation
  • Workflow Configuration
  • Workflow Management
  • Total features159
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Audit Trail
  • Auto Update
  • Backlog Management
  • Bar Chart
  • Brainstorming
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Charting
  • Chat/Messaging
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Component Library
  • Configurable Workflow
  • Configuration Management
  • Continuous Delivery
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Linking
  • Data Modeling
  • Data Visualization
  • Debugging
  • Deployment Management
  • Design Management
  • Design Templates
  • Desktop Interface
  • Diagramming
  • Document Embedding
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drag & Drop Editor
  • Due Date Tracking
  • Employee Database
  • Employee Management
  • Employee Photos
  • Employee Scheduling
  • Feedback Management
  • File Management
  • File Sharing
  • Flowchart
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Freehand Sketch
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Graphical User Interface
  • Graphical Workflow Editor
  • Idea Management
  • Image Library
  • Integrated Development Environment
  • Interactive Elements
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Kanban Board
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Mobile Development
  • Mobile Interface
  • Mockup Creation
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Projects
  • Network Diagram
  • Online Time Clock
  • Organizational Charting
  • Percent-Complete Tracking
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Presentation Tools
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Publishing/Sharing
  • Purchasing & Receiving
  • Quality Assurance
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Review
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Rules-Based Workflow
  • SSL Security
  • Screen Capture
  • Search/Filter
  • Single Page View
  • Single Sign On
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Sub-Task Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • UI Prototyping
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Whiteboard
  • Widgets
  • Wiki
  • Wireframe Creation
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations67
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations1175
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

YB
AvatarImg

Yannis B.

Maritime, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lucidchart logo

Lucidchart

Very good functionality and ui usability.

Reviewed 8 years ago

made some easy flow-charts, and brainstorming notes-chart and the ui was usable and easy to understand using my knowledge of other chart-design tools and small experience.

Pros

browser tool, jira add-on

Cons

No cons were added to this review

Ld
AvatarImg

Lukas d.

Automotive, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lucidchart logo

Lucidchart

A must have for technical leaders

Reviewed 2 years ago

It has made so many things easier in terms of visual understanding. If you're a visual learner it's a godsend. Whether I'm tooling on my own project on my own, and it helps me understand a flow I want to implement, or I need to communicate a complex project proposal to a larger audience, LucidChart is where it's at!

Pros

I like how easily you can duplicate diagrams with ctrl+D and connect shapes and label everything. Luid also makes it really easy to color code everything and you can copy styles on to different shapes. Also, they make visualizing data in a distributed system really streamlined with their ERD import tool that let's you import data from a SQL database(we use PostgreSQL) and automatically generate ERD diagrams for your whole team to use!!!

Cons

In LucidSpark, they have a really cool JIRA integration where you can visualize JIRA tickets and their statuses are automatically updated. I wish that LucidChart had that too. Otherwise, everything is great!!

VH
AvatarImg

Vinodh H.

Insurance, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Lucidchart logo

Lucidchart

End to End Design sessions are much easier with Lucid compared to the Visio days

Reviewed 2 years ago

End to End Design Sessions and Dataflow Diagrams can be created and shared easily. this reduces the learning curve for our Analysts and Architects

Pros

Changes reflect live, so many users can collaborate on a single diagram

Cons

No SharePoint integration. No intuitive integration with Jira. No auto export of diagrams PDFs with a sharepoint folder

ec
AvatarImg

esther c.

Computer Software, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Lucidchart logo

Lucidchart

Great integration with Atlassian products

Reviewed 6 years ago
Pros

Its integration with 3rd party software. In our case, LucidChart was integrated with Confluence from Jira suite

Cons

I would like to have additional shapes / libraries from distincts fabricants

JL
AvatarImg

Jenny L.

Information Technology and Services, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lucidchart logo

Lucidchart

Great tool

Reviewed 8 years ago

It's a great tool, very easy to set up flow charts, and the interactive layers, and ability to import images and links are also very useful. Two issues I've noticed, is that when flow charts get very complex, my Mac Book Air really starts to lag and has trouble handling my project. My coworker once had a giant sitemap built but his browser crashed and he lost all his work, and was required to start over. Being able to have a desktop app or more stable support/auto-backup would be helpful to ensure work doesn't get lost.

Pros

Easy set up of components, interactive elements and layers, ability to import images, and its support with other apps like Microsoft Office and JIRA.

Cons

How laggy it gets when the project gets really big

JS
AvatarImg

Julio S.

Computer Games, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Lucidchart logo

Lucidchart

A great graphic building app for the cloud

Reviewed 6 years ago

I've used Lucidchart for personal stuff for a long time and have been trying it for professional usage in the last few days

Pros

Lucidchart is the most complete application you'll find to build charts and diagrams on the cloud. It integrates with almost anything, Drive, Jira, Slack, etc

Cons

The pricing is not friendly for small companies, which might be a blocking

BD
AvatarImg

Beatriz D.

Computer & Network Security, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lucidchart logo

Lucidchart

Lucidchart + Confluence!

Reviewed 6 years ago

I've also used Lucidchart with Google Drive -- Also very great!

Pros

* Easily share diagrams, charts, workflows in JIRA * AWS and other icons already part of the asset toolbox * Templates are easy to follow * Can have multiple diagrams in a single document

Cons

* It does take some getting used to * You can not easily edit charts unless you're in Confluence * Others have to copy then overwrite or create another version of your diagram

JA
AvatarImg

Jay A.

Computer Software, 10,001+ employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Lucidchart logo

Lucidchart

Great diagramming software made for collaboration in the internet age!

Reviewed 6 years ago

I found Lucidchart extremely easy to get up and running with on projects and easy to get things done for describing difficult concepts. It is a dream to work with and it integrated well with JIRA and Google Docs.

Pros

Lucidchart is by far one of the easiest to use and easiest to collaborate in the diagramming software world. It comes with a great suite of built-in images for iconic professional paradigms and has a toolset for customizing your own charts and diagrams.

Cons

For now, I can't think of any con unless you're trying to be fully compatible with other competitors.

AvatarImg
AvatarImg

Arpit S.

Computer Software,

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Lucidchart logo

Lucidchart

Diagramming Done Right - Yes that's it!

Reviewed 6 years ago

We used this software to design database structure and flow diagrams. Also we used it to draw UML diagrams.

Pros

The ease with which one can elaborate and explain the complicated flows, structure and designs. It provides a vast majority of templates which are useful. It integrates well with JIRA and Confluence which helps in flexibility and staying connected with engineering solutions at one go.

Cons

We were not scale software because of pricing issue as the more number of users you want to add, the price goes relatively high. Also if and only if Lucid Chart can provide us a feature to print out the designs and flowcharts in an effective and efficient way.

AvatarImg

Verified reviewer

Information Services, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lucidchart logo

Lucidchart

Good tool to recommend to a business analyst

Reviewed 3 years ago
Pros

1.) Removing steps from each process that aren't absolutely necessary. 2.) Cloud-based is almost a no-brainer these days, but it enables real-time idea-sharing with office mate collaboration. 3.) Simple to use and adaptable inside the program without the need for special training. 4.) Ability to integrate with Google and Jira.

Cons

1.) If the free account includes more features, Lucidchart will become more popular, and more features can be purchased based on the necessity for those features 2.) It can be tough to modify the size of forms at times. 3.) Limited template set.

AvatarImg

Verified reviewer

Computer Software, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lucidchart logo

Lucidchart

It is a very useful and sufficient program.

Reviewed 2 years ago

Normally I used draw.io, but since it is installed in-house, I switched to this program, I did not have any transition problems, but it could have felt more special. In terms of use, I have no words, it is more than enough.

Pros

Their output capabilities are pretty good, as are their import capabilities. It is very advantageous that it can work directly integrated with Jira (at least for our company), and it is very successful in synchronization.The drag and drop system is fluid, even though I work on the same file for hours, I don't experience any slowdowns.

Cons

I think more components, use cases, more up-to-date support and training program (available) for on-prem could be provided.At the moment I also need customizable components, I would like to be able to do it with a capable tool without importing them from outside.

TW
AvatarImg

Thushan W.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lucidchart logo

Lucidchart

Easy to design diagrams

Reviewed a year ago

This is the tool that I used to design software related diagrams. It is really easy to design and I can recommend this as a great tool for developers.

Pros

There are different types of notations, connections, icons and shapes available for us to design diagrams. Also this provides a set of templates that I can choose from without designing from the beginning. Lucidchart is integrated with jira and google cloud so I can easily export them to those third party applications. If I'm tired of drawing a diagram, I can share it and my friends can join with me and can work on the same diagram simultaneously.

Cons

I think the performance of the tool depends on the browser.

AvatarImg

Verified reviewer

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lucidchart logo

Lucidchart

I use Lucidchart to design mockups for software data flow + backend process.

Reviewed 7 years ago

Saves me a ton of time in designing ERDs and data flow documentation - come up with these by hand was previously a massive pain - Lucidchart speeds up this process and consequentially helps me communicate better with the rest of my team.

Pros

I've found Lucidchart to be incredibly helpful in designing diagrams related to software design. Trying to create these diagrams myself in various design softwares was always complicated and cumbersome, and this system allows me to intuitively create complex diagrams without pulling my hair out. Favorite features: - Low price - Versatility of shapes + functions - Easy export to PDF - Built in templates for everything from ERDs to iPhone app design, and everything in between - Detailed articles explaining nuances of each type of diagram - Integrations (Google Drive, Slack, + Jira are especially nice)

Cons

Any frustrations I have with Lucidchart are minimal: - Lack of autosave feature (I don't always remember to manually save) - Wish that templates came blank instead of pre-populated with data

Ah
AvatarImg

Ana h.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lucidchart logo

Lucidchart

good tool, allows to make the diagrams very quickly and work collaboratively without installations.

Reviewed 6 years ago

the creation of flow diagrams and uml mainly that can be shared to work as a team, I can also use them from google docs without problems and store in my google drive account, I can also use the images saved onedrive in my diagrams.

Pros

It is very easy to use and to register there is no complication. Several types of popular diagrams can be made in some disciplines such as software engineering or network design. available in several languages, including Spanish. It allows to import diagrams made in microsoft visio, omnigraffle, gliffy and draw.io you can also import figures from visio or in svg format to the library. You can download the diagrams in multiple formats like jpg, png, pdf, svg, csv and visio. You can work collaboratively, inviting teammates to edit, comment or see the work. It can be used for free. has an excellent integration with google docs and office 365, also with confluence, jira, slack, quip and zoho connect among others.

Cons

allows only 60 objects per document in the free accounts. the revision history is only available as a premium function, which forces me to use the google revision history docs when I want to work collaboratively.

KK
AvatarImg

Kishore K.

Electrical/Electronic Manufacturing, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Lucidchart logo

Lucidchart

My Review after using Lucidchart.

Reviewed 8 years ago

I'm an Engineering Graduate Student. This is my Review after using Lucidchart for a Month. I'll be giving review about the product after use in a class project. Some problems are complex enough that you may not know how to ask the right question. That's where Web Apps come in. With a few clicks, these form based course assistants solve many types of problems which are commonly encountered in your classes, no questions asked. Create engaging lectures and materials by uploading your own real world data, or draw on thousands of data sets already available in Lucidchart. Tailor the look of your results with customiszble visualizations. The color, style, and elements of generated charts and plots can be customized and downloaded. And export results in 60+ file types. You can download results in various formats like XLS, PDF etc. There's so much you can do. They are always adding more content and more features to help you create the best classroom experience possible. So, that's good that it gets regular updates.

Pros

HUNDREDS OF TEMPLATES & EXAMPLES: - Flowcharts - UML - ERD - Wireframing / iOS Mockups - Network Diagrams - Org Charts - Mind Maps - BPMN POWERFUL & EASY TO USE: - Hundreds of shapes with easy drag and drop functionality - Export to PDF, PNG, JPG and Microsoft Visio (.vdx) - Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost - Dedicated support team to address your questions BUILT FOR COLLABORATION: - Real time collaboration - Unlimited number of simultaneous collaborators - Powerful version control and revision history - Group chat and comments - Embed diagrams in blogs, wikis or websites SECURE & RELIABLE: - All data transferred using SSL with AES-256 bit encryption - Hourly backups stored across multiple data centers - 99.9% uptime SLA for enterprise customers - Admin-specified password strength and reset frequency requirements ROBUST FOR ADMINS: - Upgrade other users to administrators to help manage users - Set whether new users automatically join the team or require an invitation - Control which domains your team can collaborate with outside your company.

Cons

I found customers (who already use LucidChart) sometimes shared their diagrams with just the employee needing it "right then". However if someone else needed to work on it they didn't have access, and usually didn't have the rights to be able to share it with other people in our company. I wish when customers shared it with someone in our team that it was automatically shared with everyone in the team. This was such a big issue for us we ended up canceling out company subscription and converting it to a single user subscription forcing everyone to log in using the same account. Issue resolved with customers sharing with us.

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Verified reviewer

Higher Education, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jira

Great all-around tool for Agile project management and software development!

Reviewed 4 years ago

My overall experience with Jira has been great so far. There is a lot more to learn and Jira provides that opportunity to create the best experience for me and my colleagues. They do keep introducing new features and facilitate an active community to gather feedback and actually act on it. Jira has definitely added a lot of value in how we do project management and software development at my company. It has his flaws but it still works out to be the best tool for us to accomplish the purpose at hand this far. I'm sure it will only get better from me and we can get the utmost value from Jira in the long run.

Pros

First of all, this product offered a free trial to experience the features first-hand without any strings attached. It was great to have the ability to go and play in a sandbox environment and carefully evaluate what it can and cannot do for me and how it can add value to my organization. Set up and gaining access was easy and quick. The different permissioning levels make sense to stay organized and maintain accurate information. Some of the features I liked the most was having a great UI for exploring and learning without much training. I was personally tasked with setting up a couple of projects and the respective boards for my teams and I was able to do that in a pretty self-serve way. The design is minimalistic and doesn't feel overwhelming, it is clean and navigable. Easily creating backlogs, sprints and administering those are also my favorite features because it makes it so easy to implement an Agile project management and software development culture. The categories of initiatives, epics, stories, tasks etc. align very well with the Agile methodologies in following the same hierarchy. I love being able to get a quick summary view of the tasks before diving deep into the details. Assigning owners, labeling, story points to track work effort needed, description fields, attachments, comments and seamless integrations with other products make it all the more user-friendly. Kanban Board views in Active Sprints tabs provides a clearly easy to understand view of progress.

Cons

Managing boards within each project is the first that comes to mind. Jira does not offer a standard naming convention for the projects and boards and this can cause some major confusion. I have hard coding this manually and training people to do the same to ensure consistency. If you attached Lucidchart diagrams or embed other important document within tasks or epics, they don't update in real-time or even with refresh which is frustrating. This runs the risk of people getting outdated information which can misinform their actions. The search functionality within Jira is also something that I like the least. It does not return optimal results or even close to optimal results. Sometimes it does not search for metadata and you have to remember the actual word you're searching for to track down a task. It returns an overwhelming amount of results and the filtering or sorting options available are confusing and hard to understand. Another limitation is that even though one project can have multiple boards within, it can only have the one same backlog of items which does not make sense to me. There also cannot be multiple sprints running across different boards and all of this makes me wonder what the actual difference between projects and boards are. Jira also lacks some automation in moving tasks to different statuses upon completion. The workflows are suboptimal and don't work as intended most times. The reporting capabilities within Jira are also quite weak in my opinion.