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Lucidchart
Diagramming done right.
Functionality
4.4
/5
2.1K
Total features
68
8 categories
Lucidchart features
Common features of Org Chart software
Price starts from
7.95
Per month
Flat Rate
Joseph T.
Financial Services, 1,001-5,000 employees
Used daily for 1-2 years
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Lucid has been a pleasure to work with, they incorporate the latest features and are constantly improving the product. They also provide excellent support with great resources and excellent training for the products.
I like the ease of building flows and drawings. All the tools are readily available and visible and intuitive to work. I especially love the templates and the breadth of areas they cover.
It takes users a little bit of time to become proficient with the interface as most are coming from tools like Power Point and are not used to moving the canvas along with moving objects. Once this is overcome the tool is a breeze to use.
Jessica C.
Computer Software, 51-200 employees
Used monthly for 2+ years
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Super helpful when you’re mapping out processes.
It’s unfortunate that you have to pay after a certain time.
Mario J.
Information Technology and Services, 501-1,000 employees
Used daily for 6-12 months
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Cost was a over all factor when looking into this product.
I did like its user interface. I Admin portal was easy to use also. Adding SSO was easy to understand.
The price was high compared to other products. Also there was no bulk export to Visio and had to do one by on.
Oliver L.
Computer Software, 1,001-5,000 employees
Used weekly for 2+ years
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Love all the integrations and icon packs Lucid has. The AWS Pack was very helpful as I work closely with AWS for building architectures.
Difficulties with setting up SSO and integrating with my organization.
Sam R.
Wholesale, 51-200 employees
Used monthly for 2+ years
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Generally really good product with useful tools for a wide range of IT professionals, including Business Analysts, Project Managers and Developers. However, it's user experience can be made frustrating when trying to do some simple diagram tasks.
Easy tool for creating process flows and creative images for a variety of business needs including system architecture and business policies.
The use of lucid as a planning tool isn't great. It's gantt charts are fiddly, and I found it easier to use other tools rather than lucid. Moreover, often when trying to connect and make a chart lines look uniform it can be difficult to quickly do.
Ron G.
Information Technology and Services, 11-50 employees
Used monthly for 6-12 months
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Used to create organization charts and workflows.
Ease of creating charts and workflows within a browser.
Takes some time to understand the available templates and how to create charts.
Verified reviewer
Government Administration, 10,001+ employees
Used daily for 6-12 months
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Overall pretty good and easy to use software for business process mapping for anybody that needs to pump out process maps fairly quickly. You can quickly churn out process maps with a relatively small learning curve and can access your saved diagrams through any browser.
Very intuitive and easy to use business process mapping software that can be used through the browser. I was looking for a MS visio replacement to run workshops with and this met my needs. I like the pre-built templates and the fact that i can have my colleague update the same business process map at the same time im using it (only available if you upgrade). The ability to publish to a MS visio format and a weblink is also useful. You can access the software directly on your browser as a SAS so it doesnt require any installation of software which makes it convenient if you're jumping between computers (it allows you to access your diagrams anywhere since its stored on the cloud)
-There's some minor glitches when mapping out business process lanes and performing some of the tasks. Formatting the process maps can be annoying sometimes and it does not have all the formatting customizability that a more robust business process mapping tool like MS visio has. Sometimes the browser is not responsive if you go idle for too long. -I don't like the fact that users need to register/create an account if I want to share the published link with my business process maps to them -Costs are kind of a turnoff because I'd rather pay a one time fee rather than a subscription cost since its not every day you'll be using this software
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Information Technology and Services, 10,001+ employees
Used weekly for 2+ years
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Overall, I will highly recommend using Lucidchart for creating and sharing your flowcharts or diagrams. It is an extremely customizable and flexible tool with a lot of integration options. Though it doesn't have many cheaper or smaller plans, however, for enterprise level, this is one of the best diagramming tools available.
Lucidchart is specifically designed to create flowcharts like business process models, data flow diagrams, organizational charts, sequence diagrams, architecture diagrams etc. I love its feature set and integrations as compared to other diagramming tools like draw.io or Microsoft Visio. As it is an online web application, it allows multiple team members to collaborate and contribute on the same diagram in real time. You can leave feedback or comments on any object and attach notes.Lucidchart has plethora of options for different flowchart shapes, objects, lines or pre-built templates, which eventually saves up a lot of your time.
I don't have many negatives about this software but one major limitation with Lucidchart is that there is no desktop app available, so you will always need to use it in the browser. Also, sometimes when I am moving the objects, the lines/connectors/links between those objects mess up completely and I end up doing a lot of readjustments.
Thomas B.
Information Technology and Services, 1-10 employees
Used weekly for 1-2 years
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Very positive as it was very easy to collaboratively and remotely discuss new ideas, work flows and prototypes in one hub, instead of switching tools.
The clean interface and real-time collaboration helps boost efficiency and creativity as we can quickly take an idea and break it down to iterate on together.
Performance can be slower when dealing with larger, more complex diagrams. Additionally, the learning curve can be quite steep, especially when moving beyond basic diagrams and functionality, needs better guidance.
Shawn D.
Higher Education, 501-1,000 employees
Used daily for 2+ years
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I was hired at my organization about two years ago to replace someone who had strong design skills that I did not. However, I knew of this program and how it could make reports and/or presentations beautiful. So I invested in the program and have not looked back. My peers and my supervisors have found what I have been able to create in Lucidchart extremely helpful. While there are programs that may do this at a more sophisticated level, for our strata of organization (midsize regional) it is perfect and is at exactly the right cost for an organization our size to have a yearly team-based account.
I think the extensive library of templates is the most important gift this program offers. I can get into the program and scan for a wide variety of template / tool options that I can then deploy. Sometimes, I'm not necessarily sure of what I need, and I can scan a variety to be able to get something that is close and/or I can modify quickly to be able to use for my work. This has really helped speed up the quality of my reports. While there are other programs that do similar work, I really operate better with this type of software because it isn't complicated; I just remember trying to do the same thing with Vizio or PowerPoint and nothing was working at the level of design I needed. I also tried Infogram and it was too much work. This was the just right option for me.
I love the templates, BUT, some of them can be really tricky to use. You have to spend time with a few of them figuring out the controls to be able to get exactly what you want. So it isn't a turnkey solution in the strictest sense, and it's not entirely intuitive either. The file depot is good, as I can go and find old documents. But I need to be really careful. If I don't duplicate something it doesn't maintain an old file, and I or a colleague can write over something and there isn't the same "revision history" that exists in other cloud-based solutions.
Verified reviewer
Higher Education, 5,001-10,000 employees
Used daily for 1-2 years
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The business problems I've been solving with Lucidchart is to create process maps and value stream maps to clearly outline the detail so that it is easy for developers and designers to glean from. It allows me to add a lot more perspective and content so that critical details don't fall through the cracks. Excellent for real-time collaboration and to even have brainstorming sessions.
The features I like most about this software is the easy set up and I can get going right away. The quick virtual tour is very helpful when it comes to knowing all the different available features. Collaboration is awesome in real-time. Excellent customization available. I have my own template sets and custom shapes that I use most often saved to my favorites. I have also categorized it my diagram...
The community is not very helpful. The moderation of the community can be better and it would be nice to have specific channels than one open community as most of the content I see there is irrelevant to me. Notifications are easy to miss and doesn't really catch your attention. It's not possible to share folders within a Team Folder which is constraining because then I have to share the whole workspace with someone that I don't want to just so they can access a specific folder or file. Permissioning is tricky as it works sometimes but doesn't work other times. I have to do some extra manual work to pretty up the diagrams and make it fit the canvas all while the content can still be read and visible. It would be nice if that was automated.
Adam S.
Computer Software, 10,001+ employees
Used daily for 1-2 years
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Love it and love how easy it is to use and get people connected to procedures where they had no idea how their inputs or outputs affect the overall motion of activity.
It is so simple to get in and start creating documents. You don't need much experience at all and can find a wealth of information out there on getting started. Its ability to export in PDF is great for those folks who don't have access. The other nice part about the export is that you can embed links into the document which those users can then click on to go to internal sites, knowledge articles, or program/project locations
Sometimes presenting complex flows can be a challenge where you have multiple parties acting on a process. In other words, as you progress left to right, or up and down, you lose site of who the actor is titled in this swimlane. If the 'cells locked' or if a floating key could follow you as you present that would get everyone on board much faster.
Matthew M.
Insurance, 51-200 employees
Used daily for 2+ years
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I am responsible for projects that are needed to enhances processes for my department, and Lucidchart has made this a million times easier than it was when I used Vizio. I also have to create the process flows for my staff, and again this has made my life so much easier, and given me a lot of time back in my which is simply priceless!
The ease of use, and pre-made templates for all things 'flow' are phenomenal. I used to use Vizio, but Lucidchart is so much easier, and intuitive, to use. I use for everything from org charts to project/process flows - have even used to make a floor plan for our department.
There is nothing I have come across yet that would be a negative from me. I have used templates from almost every section and have others throughout the organization using it now too.
Bruno A.
Education Management, 51-200 employees
Used weekly for 2+ years
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Since I am using Lucidchart I have used it for many tasks, but specially for flow diagrams. I love all the shapes that have, which make easy to understand the diagram because each has a meaning. I've created huge diagrams that I wouldn't be able to create them without Lucidchat because they were so big that it was impossible to read the content of the diagram, but Lucidchat allows sharing it with just a link and to explore all the diagram with the zoom tool.On the whole, I had a good experience using this software, it's simple but useful; you can create really simple diagrams or create big ones without high complexity. Personally, I would strongly recommend it.
This software is simple to use, it has a similar interface to other well known software products of the Office package. This is an advantage because everyone can learn how to use it in a few minutes. It offers numerous shapes, arrows, and text. This great variety is extremely useful to design the diagrams because it makes easy to read them and to structure them. It's easy to paste each shape and connect each one with arrows, then you can also add colour to each shape. Diagrams are also dynamic, if shapes are connected in the right way, when one shape is moved, Lucidchart will find the way to keep it connected, by modifying the arrows position and shape.
Lucidchart has not many cons, the main one is that the free version of the product has some limitations related to the size of the diagram and the way you can export it or share it. Without the premium version, making vast diagrams is not so easy because you are limited to a maximum number of shapes in each diagram, and you can't have more than 3 documents simultaneously.
Stephen C.
Management Consulting, 1-10 employees
Used daily for 1-2 years
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Very happy and have been recommending Lucid to other organizations.
Ability to share maps across team members across time zone is terrific. Acting as the central repository, we have eliminated the emailing of files between members and the attendant issues with version control. I am looking forward to trying to use "layers" which i have seen in a demo but not actually tried yet. Commenting and ability to call out team members to comment (with the "@name" feature is great. UNLIMITED collaborators is a massive WIN !
It can be difficult to easily select text inside shapes or grouped objects - this often necessitates triple clicking or multiple double-clicking. It would be nice if Team Folders was available in the basic subscription, not having this has driven us to have a single large document with multiple sheets/tabs. Large documents are slow to load and manipulate.
Prudencia F.
Research, 51-200 employees
Used daily for 1-2 years
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I find Lucidchart to be the most advantageous because of its effortless and simple to use interface. It helps me generate proficient diagrams in a short amount of time and the templates and examples make it easier for me to initiate the process. Moreover, its capacity for real-time collaboration with a team is a time and energy saver, making it an optimal tool for mapping and arranging data.
I don't have many qualms with Lucidchart; however, it can be time-consuming to relocate the arrows and lines. For me, it is more efficient to erase the lines and arrows before adjusting the boxes and then putting them back.
Lukas d.
Automotive, 501-1,000 employees
Used daily for 2+ years
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It has made so many things easier in terms of visual understanding. If you're a visual learner it's a godsend. Whether I'm tooling on my own project on my own, and it helps me understand a flow I want to implement, or I need to communicate a complex project proposal to a larger audience, LucidChart is where it's at!
I like how easily you can duplicate diagrams with ctrl+D and connect shapes and label everything. Luid also makes it really easy to color code everything and you can copy styles on to different shapes. Also, they make visualizing data in a distributed system really streamlined with their ERD import tool that let's you import data from a SQL database(we use PostgreSQL) and automatically generate ERD diagrams for your whole team to use!!!
In LucidSpark, they have a really cool JIRA integration where you can visualize JIRA tickets and their statuses are automatically updated. I wish that LucidChart had that too. Otherwise, everything is great!!
Justin C.
Computer Software, 501-1,000 employees
Used daily for 2+ years
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Lucidchart just works. It's simple, obvious/intuitive, and makes communicating super simple. I love the ability to quickly make new diagrams, succinctly communicate, share, print, etc. Even training new team members to use Lucidchart is super simple - new engineers may not fully understand the value, but they quickly see it.
The look and feel of Lucidchart outputs is pretty generic. I wish that the look and feel could be more polished for larger audiences - there are other softwares out there that show/present similar diagrams in a more polished look/feel. That said, that's minor. Lucidchart does exactly what it says it's going to do. One big request/wish: I wish Lucidchart had an API that would build diagrams programmtically. Yes, Lucidchart has an API, but I specifically want to hand it PlantUML commands (or something similar) from RunTime code that would quickly build sequence diagrams, class diagrams, system diagrams, etc. But alas, that is entirely missing.
Christian P.
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for 1-2 years
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Lucidchart is amazing for creating high-quality, visually appealing charts and diagrams. Although its primary function is in flowcharts, its versatility is immense. It's easy to use, and we appreciate how well it works with Confluence.
Lucidchart is my go-to software for making system diagrams, modeling data, and analyzing and bettering business processes. It works wonderfully for each of these purposes. Using Lucid is a breeze because of its drag-and-drop interface.
The functionality of Lucidchart are behind those of some installed alternatives because it is a web-based tool. I also find it frustrating that there appears to be no method to attach a connector to a form in such a way that the connector would automatically re-orient itself when I re-position the shape, as is often the case when trying to optimize a procedure.
Marie C.
Information Technology and Services, self-employed
Used weekly for 2+ years
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The tool provides seamless cooperation on process drawings/diagrams and makes it very easy to build it together. I like the possibility to indicate the status of the drawing, despite it being cloud one. I like the "Visio-like" experience as I'm the old guard. The overall experience is not bad as such, but it is hard to navigate sometimes with all those templates popping up on a landing page. UI is very clean when it comes to the drawing/designing part. Also usage of those templates is not always straightforward, especially those with underlying data. However, I would not recommend it for any wireframes and such, there are better tools for that.
I love, the cooperation portion of it. That I do not have to send out ppts or something, but rather collaborate on stuff in the tool and get the best result because of that. It saves so much time.
The welcome page is very crowded, There are all these templates popping up. I'm storing all direct links to my drawings, because I find it very hard to find them otherwise. Also I do not like, that I can get to the list of my drawings from a different page, then the drawing one.
Joseph M.
Computer Hardware, 51-200 employees
Used weekly for 2+ years
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My overall experience with Lucidchart has been excellent. I now work with my team and generate diagrams in a completely new style as a result. Designing diagrams, flowcharts, and mind maps with a polished appearance is surprisingly simple because to the user-friendly interface and wide selection of shapes and icons. It has been a game-changer for me to be able to collaborate in real-time with clients...
I am absolutely thrilled with Lucidchart and all that it has to offer. As someone who values visual communication and effective collaboration, Lucidchart has become an indispensable tool in my professional toolkit. What I love most about Lucidchart is its intuitive and user-friendly interface. Creating diagrams, flowcharts, and mind maps has never been easier. The drag-and-drop functionality allows...
Despite the fact that I had a great time using Lucidchart for my diagramming and visual communication needs, there were a few areas where I felt it might be improved. The restricted number of templates offered in the free version was one aspect that stuck out. Despite the fact that the given templates were of a good caliber, I hoped there were more options available, particularly for particular industries or use cases.
Jonathan T.
Computer Software, 501-1,000 employees
Used weekly for 2+ years
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En general, mi experiencia con Lucidchart ha sido excepcionalmente positiva. La plataforma es fácil de usar y ofrece una amplia gama de plantillas y símbolos para ayudar a los usuarios a crear diagramas claros y precisos. La integración de Lucidchart con otras herramientas de productividad es impresionante, lo que facilita la colaboración en equipo.Aunque puede haber una curva de aprendizaje al principio, creo que Lucidchart es una herramienta excepcional que vale la pena el costo para los equipos que necesitan una herramienta de diagramación visual sólida y versátil. En resumen, recomiendo encarecidamente Lucidchart para cualquier equipo que busque una herramienta de diagramación visual eficiente y efectiva para la colaboración en proyectos.
Lucidchart es una herramienta de diagramación visual líder en la industria, ideal para equipos que necesitan colaborar en proyectos complejos. Lo que más me gusta de Lucidchart es su facilidad de uso y su interfaz intuitiva. La plataforma ofrece una amplia gama de plantillas y símbolos para ayudar a los usuarios a crear diagramas claros y precisos.Además, la integración de Lucidchart con otras herramientas...
Aunque Lucidchart es una herramienta excelente, puede llevar tiempo acostumbrarse a su interfaz y opciones avanzadas de personalización. Los usuarios nuevos pueden sentirse abrumados por la cantidad de características que ofrece Lucidchart. Además, algunas de las características más avanzadas solo están disponibles en los planes pagos, lo que puede ser un inconveniente para algunos usuarios.
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Verified reviewer
Staffing and Recruiting, 1,001-5,000 employees
Used daily for 2+ years
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Helped 4x my income. I was able to communicate more, by saying less. This allowed C-suite leaders to quickly “see” what I was “saying” without having to utter more words than were necessary. My value to clients and companies exponentially grew by adding this tool
How quickly I could get other teammates to start using it and start integrating in into their work. I even got my family to start using it for planning vacations and holiday travel and logistics.
I love video games and some of my favorite RPGs start of in a “learning island” or “tutorial mountain,” Lucid had a “throw you into the pool” kind of onboarding and I would have liked a little more guided entry. It’s not a flaw and 90% of the time, I would prefer the “pool” approach. That said, there were lots of tools and tutorials that I reluctantly went back to once I realized I needed more training 🙄
Juan W.
Market Research, 1-10 employees
Used daily for 6-12 months
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Mi experiencia general con Lucidchart ha sido muy positiva. La interfaz fácil de usar y la amplia variedad de herramientas y funcionalidades me han permitido crear diagramas profesionales con rapidez y eficiencia. La característica "arrastrar y soltar" es muy intuitiva y la herramienta de colaboración permite a los usuarios trabajar juntos en tiempo real en un mismo diagrama, lo que mejora la eficiencia...
Lo que más me gustó de este software es su interfaz intuitiva y fácil de usar, combinada con una amplia variedad de herramientas y funcionalidades avanzadas. La característica "arrastrar y soltar" hace que la creación de diagramas sea muy sencilla, mientras que la herramienta de colaboración permite a los usuarios trabajar juntos en tiempo real en un mismo diagrama. Además, me gustó la capacidad de acceder y editar diagramas desde cualquier lugar y en cualquier dispositivo, lo que mejora la eficiencia y la productividad del equipo. En resumen, Lucidchart es una herramienta de diagramación completa y potente que ofrece una experiencia de usuario satisfactoria y eficiente.
Algunas opciones y herramientas pueden ser un poco confusas para los usuarios menos experimentados, lo que puede requerir un poco de tiempo y esfuerzo para comprender por completo. Además, algunos de los recursos más avanzados pueden ser costosos y no estar disponibles en todas las suscripciones, lo que puede ser un obstáculo para algunos usuarios. En resumen, aunque Lucidchart es una herramienta poderosa, la curva de aprendizaje y el costo de algunas funcionalidades avanzadas pueden ser un desafío para algunos usuarios.
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Oğuz B.
Computer Games, 1-10 employees
Used daily for 2+ years
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Overall, Lucidchart is a great diagramming tool that makes creating visuals and diagrams fast and easy. Whether you're a professional or a novice user, Lucidchart provides the features that you need in order to create effective visuals.
Lucidchart is an intuitive and easy to use diagramming tool that makes creating diagrams and visuals effortless. The user interface is clean and user-friendly and the range of shapes and symbols is truly impressive. Additionally, the integration with other applications makes it a great choice for any team.
Unfortunately, Lucidchart can be slow at times and when dealing with large projects, it can be difficult to keep track of the changes that have been made. Additionally, the subscription service can be pricey for some users.