ManageEngine Endpoint Central Reviews - Page 5

All you need is right there, deplyment is so easy, i took me about 2 hours to enroll all of my clients from 5 different locations around the country.

To keep a healthy system patch manament and deplyment is a critical feature, cons in Management is that if patching fails, there is no explaniation. Also i could not set the time my self to deploy, just inside or outside of buisness hours.

Integration with their existing Mobile Device Manager software was automatic and immediate. It was very simple and easy to use. Setting up configurations for automatic software deployment and updates are also very easy.

There is no anti-virus integration that I have seen. This is the only real con so far. Otherwise everything works very well.

There are a lot of features that make it easy to manage all of the computers in our organization. You're able to automatically push Windows and software updates. You can also manage mobile devices as well which was a great benefit.

Their imaging module was a bit lackluster. It wasn't very automated and it was fairly difficult to setup properly.

Easy to use pretty much can figure out on your own... and with lots of website support on how the product works. Best bang for the buck.

some updates fails just to find out it was already running or not needed on the machine when set to auto which is not a major issue.. it's also constantly having a hot fix.

Hello Jerry, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. We're delighted to have you as our customer for the past six years. Would be pleased to inform you that we've worked on our upgrades and streamlined them. If you require further assistance with the product, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Easy to use Has a wide level of functionality Has integrated a lot of our needs The technical team has thorough knowledge and understanding of the product Price is very reasonable.

Had licensing issues initially User interface is friendly, but can be better

ManageEngine does well with easy deployment of the product. I really like sending updates and new software to systems without having to interrupt the user.

There are grammatical errors and typos within the English language. It is understandable but often strange. Therefore, it can look unprofessional to our users.

There are so many tools available in this solution and it provides a lot of control over many of them. The software patching allows you to upload your own software and pick from a huge list that ManageEngine maintains. There are several ways to install the agent on computers and has a guide for every method. A unique thing that I did not see in other solutions was a software portal for the users. It's a place where they can go and install software from a list of programs that you specify.

The all-in-one is a double-edged blade. There are a lot of great things but it means there is a lot to go through and learn as well as configure. The remote tool has a little bit of delay though that is manageable. I wish there was an easier method to bulk install for those not on a domain.

Remote installation of updates and patches across all users. Keeping all users' machines updated and secure. Deployment is easy and doesn't interfere much with system resources. The value and licensing is quite reasonable and low.

The interface is old-school and may look cluttered. Analytics should be improved for assessing It performance. Integration with other applications like security suites would be great.

The patching is the biggest thing I enjoy in this RMM. I have used many other RMM tools and most are just limited to the OS update store. Desktop Central is so easy to patch everything from normal updates to drivers and includes most third party software and is constantly growing.

I think this software is constantly growing and things that I have wanted they have added like Bitlocker support. I have made some suggestions and they listen and are constantly changing and adding new features.

The ease of use and that it keeps our laptops patched to date. Very useful for running reports on what is outstanding in patching. Also the ease at which you can distribute/install specific applications is amazing.

Not much, everything works well together for a small to medium organization.

Desktop Central is solution for everyone, easy for deploy, easy to manage, easy to use. You can remotely control every device in your company with very few clicks and that will be all for you.

I want from you if it is possible to make some like University and free certification for customer who use this product.

I liked the fact that it was cloud-based and could support Linux, Mac, and Windows. Linux and Mac have a diminished feature set, but patch monitoring and deployment seems to work well for all 3. I was able to get most of the configurations set just the way I wanted them in an afternoon, and users are able to self-enroll their agents without difficulty by clicking 'Next' through a wizard, or running a binary file without any needed arguments in Linux. Software center (3rd party apps) templates are incredibly easy to deploy - checkbox, deploy, and it's there.

The cloud interface is a bit slow, and the software center is always slow for the users to launch - we're talking over 10 seconds. The licensing adds cost per admin user, but otherwise seems straight-forward. Mac software deployments do not take into consideration the 2 CPU architectures now, which can lead to issues.

This software allowed us to consolidate our desktop management and reporting into a very user friendly tool that makes getting to the information quite easy.

The only issue that we have is some of the information can be stale and we have to manually scan the desktop. It does not take long and does not happen too often to be a major issue.

Hello, Greetings from ManageEngine! We're glad you like the intuitiveness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. Your feedback will be passed on to the development team. If you require further assistance with the product, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Ease of use! It doesn't take an army of engineers to manage the product and its upgrades.

It met all of my needs. If anything, I would like to see more reporting built-in.

I am really likeing the depth of control that this brings over our environment without the need for scirpting or registry changes.

The interface does not match up with Service Desk Plus but I assume that will change in the future.

I inherited a network that was using this product. Although I have used other similar products in the past, I was able to easily pick up how this product works and had plenty of help from support and online videos. This has quickly become my desktop management favorite tool

I have not received an XL t-shirt with the logo

The things that the software let's you configure is really good, you can automate software installation, the self service option is great to enable users to assist themselves.

Patching is still something to look into for large number of enpoints, my experience was not smooth on this subjects as with other parts of the software

Patching is nicely automated and reliable.

Some configurations have to be done manually. Some updates require investigating and uploading specific .iso files with specific naming. That is pretty annoying. Some of the error codes are also not understandable. There should be more details and clear instructions.

The ease of use and deployment for a smaller IT team is invaluable. We have full visibility into our environment and have consolidated multiple tools into one and will integrate into Service Desk Plus as well.

The MDM component is not as full featured on the MAC side as we would like.

OS Imaging is great when it works. The drivers are usually found and installed on the target properly. Inventory scanning is great, but seems to be intermittent. One day it will instantly find and scan newly images computers, and the next it will hang on the scanning

The ManageEngine suite of applications promises to be the best deployment, management and inventory control products, but they do not consistently deliver on the promise. ServiceDeskPlus and DescktopCentral do not talk to each other as seamlessly as they should when handing off asset information.

Patch management Asset management Robust system Ease of use with fairly simple UI

Some really good features (example: running windows native tools) are quite hidden and difficult to access

This software helps my organization to have remote access to our devices that are not in our HQ environs. It also helps to have a control on our basics software, thereby helping us to have a reasonable cost control in securing some of our utilities software.

Using USB and some other peripheral devices are somehow ambiguous.

Remote Control and pushing software updates on both windows pcs and android/ios devices have been instrumental in addressing the gaps between our hardware and our enterprise software solutions.

Cannot think of anything, it seems to do all we need