ManageEngine Endpoint Central Reviews - Page 7

Very nice app , but can you polease tell me why

Good app for local setup ....and as a security endpoint

Hello Arjun, Greetings from ManageEngine! We're glad that you like the multifariousness of Desktop Central. We hope our product has helped you with securing and managing your endpoints. Our product's scalability can be extended to managing local and remote offices, in addition to roaming users. If you require further assistance with the product features, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

the ease of use in all aspects, patch deployment, OS deployment, push configurations to endpoints

When there is something not working like expected, it could take some time for support to find the issue.

The remote control and scan feature is intuitive and easy to use.

The support is absolutely non existent. We feel very much on our own in the implementation and integration with Service Desk plus. We have run in to multiple instances where the integration is incompatible or not working with no documentation regarding the issue. Manage Engine Support only knows how to configure Service Desk and when asked about Desktop Central has to route all inquiries to the Desktop Central team that doesn't appear to exist. Its unacceptable for a company to showcase integration while not explaining that they are very much two different products independent of any support. We currently have an issue where a fully updated version of Service Desk is incompatible with a fully updated Desktop Central version. Is there any communication internally?

Can easily provide remote assistance to users at this time of Pandemic.

The Tools/Task is not working. We wanted to do a Disk Clean up on our machines but it doesnt work.

As automações que a ferramenta oferece, facilitam muito o trabalho. Várias ferramentas que economizam tempo e maximizam a produção.

A quantidade de atualizações é um pouco excessiva e não permitiram que utilizasse a licença atual para migrar para o ambiente Cloud da ManageEngine.

- ease of use - price vs Microsoft - funcitonality - frequent updates - quick instant chat support

No cons were added to this review

Hello, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. We're happy to know that you haven't had any concerns with our product. If you require further assistance with the product, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

I love the fact that even after installing just to review finding out I can manage my internal network of fewer than 25 devices for free.

I haven't been able to find anything that I don't like about the software.

Managing remotely of all users computer especially during this past year. I also used AD360

some features for remote management of computers....overall has been a great program especially for WFH

The ability to perform updates and monitor updates is so easy. The ability to help our end users is great. We would need at least 3 more bodies if we were not using Desktop Central.

Support is sometime slow to respond. I do not have many cons.

I like the ease of patch management and software inventory.

agent deploy was slow in some instances to report. had a couple push installs that required uninstall/reinstall.

The options offered with the application and the products.

The app is easy to manage and implement in an it environment, features and functions are good and adequate.

remote management and control over all of our domain and cloud based devices

All features are excellent! I can't name any features that are poor.

It is developed using the common sense. Just when you think how could you do or make something... it's already there, cause someone already thought about that.

The logic of the distribution servers is not the best... but maybe the solution is put everything in the cloud.

It works really well. once you find what you like it just works and there are lots of features. The dashboard is great

Support can be a bit slow, and like MS products it can be a little differcult to find things

Software is easy to enroll the device once profiles have been set up.

Android Applications do not auto-update when using the software for multi-app kiosk mode. Support is abismal when dealling with issues that are life safety. It took over 2 months of daily 1 hour update phone calls to find why tablets would not enroll. It kept being 2 more days for over 2 months. Ended having a developer working directly in our onsite hosted MDM instance for 16 hours to resolve the issue.

muy comodo de usar , muy flexible en todos aspectos y una seguridad para su organizacion

Fallas en conexiones remotes , aunque ha estado muy buenas actualizaciones

Control of the desktop and Tech support rocks... Keep up the good work. Its what keeps us using the products by ManageEngine.

Step by step logging of workstation for tracing issues. Desktop Authority has a good system for that.

Hello Earl, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. If you require further assistance with the product, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Patching and Remote Tools - allows us to support our equipment well

Patch Management - Would like to have the ability to create groups of devices and manually deploy based on patch assignments. this would allow for quick ability to deploy patches to multiple items, but still have the agility to control when patch goes out

Easy to use, quick config, saves a lot of operational time.

looking for items takes a few try's to find which menu it is in.

The ease of use and deployment of the software.

You have to write a program for some features, but your support person will be willing to help.

Simplicity and the free 25 users licence.

Not in Portuguese language

Hello Nuno, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. We're happy to inform that our product is now available in Portuguese as well. If you require further assistance with the product, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

remote desktop and patchmanagement, and software deployment

easy to manage network systems and deploy softwares and patch management and computer management

Cloud subscription model: Excellent product for managing remote PCs. Allows Admins to monitor and diagnose several feature sets without interrupting end users productivity. HDD space, Connected Devices, ect.

No custom items other than pcs may be managed or inventoried, that's an entirely separate Zoho product. It would be nice to be able to enter data manually for printers, switches and other products for an AIO inventory solution. Also, navigation is a bit clunky / counter intuitive. To get to certain options or functions you must interact in very specific ways in the sub menus.