Marker.io Features List

Marker.io

Visual bug tracking tool

4.77/5 (48 reviews)

Marker.io Feature Summary

  • Filtering
  • Backlog management
  • Automatic notifications
  • Task tracking
  • Bug tracking
  • Screenshot saving
  • Annotations
  • Feedback management
  • Environment data
  • Bug report template
  • Browserstack compatible
  • Scheduling
  • Issue auditing

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Drag & Drop Interface (80 other apps)
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Projections (61 other apps)
Real Time Data (67 other apps)
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Marker.io Feature Reviews

25 reviewers had the following to say about Marker.io's features:

Anonymous
(Aviation & Aerospace company, 11-50 employees)

Gets the job done and saves time!

2018-03-22

Makes reporting issues vastly simpler and more consistent

Pros

Easy visual capture enriched with critical environmental details Encourages consistency, but allows for flexible and fast reporting Integrates with backend project management systems

Cons

No option to set up integrations at the company level - leaves the integration up to each user Lacks workflow sophistication - integration with backend systems can feel very open-ended

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Marker.io


We now allow you to set up an integration on a company level. This way, your team members don't have to sync their own account. It's super fast to onboard your whole team or clients if you're an agency!

Could you send me an email at ev@marker.io so we can enable that on your account?

Read more
Anonymous
A verified reviewer

Perfect for QA & product feedback

2018-03-14

This product saves us so much time, I recommend it daily to users!

Pros

I love how they completely reinvented bug tracking via deep integrations.

Cons

The ability to record video is the one feature that I miss the most as sometimes bugs are easier to explain with a short Gifs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas Ketchell

Super simple way to report web app issues to my team

2018-03-13

Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension.

Pros

As soon as I spot a bug in our web app, I report a GitHub issue without having to log into the GitHub interface. It's a big time-saver for me.

Cons

I'd love for the ability to create and edit different bug report templates for separate GitHub repositories.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Dawkins

Reduced our QA process time by 60%

2018-03-14

Pros

Marker.io is all about reducing the number of steps and it has helped us reduce our QA process time by more than 60%.

Cons

Can't wait for the Browserstack integration to get out of beta so that all issues reported via Marker.io will include the meta data of the Browserstack device

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brendon Nicholas

Intuitive way for clients to report feedback into Trello

2018-03-14

Pros

The Trello integration is really the best part about Marker.io.

Cons

I wished it would be easier for clients to get started.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aneesh Chakko

We switched to Marker.io from Zephyr, so much more easier to use and customer support rocks!

2018-04-03

Pros

Easy to use UI JIRA integration is pretty slick and mostly meets our requirements.

Cons

Cannot attach multiple screenshots at the same time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sean Hennessy

Premium capture and annotate tool built for Agencies

2018-03-14

Pros

Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ.

Cons

Also, really looking forward to having access the Browserstack integration!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Bergqvist

Anyone reviewing, commenting and collaborating on browser software should be using Marker.io

2018-03-19

A simple-to-use tool for reporting software issues and getting them into our Trello workflow.

Pros

It was tedious so not all issues were reported. With Marker.io that entire process is simplified to one single move!

Cons

I'd like to have the same simple tool for phones and tablets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Marker.io


We actually have a mobile app connected to marker.io. You can now take screenshot of a bug in your phone or tablet and create an issue in your Jira/Trello, etc with Marker.io.

We automatically attach all the information of the device you were using when you took that screenshot.

Learn more https://marker.io/mobile or go in your dashboard to download it.

Read more
John Lane

An amazing and easy to use product for web page updates

2018-03-22

I enjoy finding new software tools that work.

Pros

The integration for Trello made the workflow so easy and by assigning my team the tasks with deadlines.

Cons

The only thing I can think of is to add more API tools for integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jean-Baptiste Escoyez

Trello cards on vitamins!

2018-03-13

It makes my life easier when I have to share/comment/brainstorm on any web product.

Pros

The interface and user experience is really great but most importantly I like how easy it is to create Trello cards that our development team can easily understand.

Cons

It would be amazing if when reporting an issue with Marker.io, the reporter could attach the logs from the console.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrea Balducci

Reporting GitHub issues is now a pleasure

2018-03-13

Win time and be loved by your dev team.

Pros

As an account manager, I'm constantly in touch with our customer who report improvements ideas and small bugs.

Cons

A desktop application to capture feedback outside of the browser window would be awesome, especially for desktop-based apps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sebastien Doyen

Huge time saver!

2018-03-13

Pros

Huge improvement to my workflow.

Cons

Maybe the only thing would be the ability to capture the console logs when I report a bug.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Marker.io has streamlined our bug and issue reporting process with our customer-facing teams.

2018-03-26

Streamlined bug reporting.

Pros

Integration with Trello, which allowed us to continue using Trello and avoiding a company-wide shift to a new solution because of our challenges with bug and issue reporting. Also, the information that is provided with each ticket - browser, OS, links, etc - was a huge win for our engineering team.

Cons

I'd like the bug report template to be available by default.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Gaspar

Easy way to share visual issues

2018-03-13

This is the kind of software that saves you time allowing you to focus on what really matter.

Pros

As a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...)

Cons

I really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Marker.io


We now support a custom bug report template help your colleagues & clients report bugs that fit your developers' needs.

Just go to your dashboard and you'll see this a new tab allowing you to edit your bug report template.

Read more
Steffen Bilde

Best & first bug reporting app to be adopted across all departments

2018-03-18

Creating bug reports really easy and in a consistent manner across the whole company.

Pros

. - No problem for Marker - It's just send the bug report/screenshot to the inbox-email instead

Cons

It' limited to the browser only. We sometimes need to capture stuff outside the browser. - And video recording would be a big plus as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Yoran Brondsema

Amazing UX. We all love Marker.io at Sutori.

2018-03-13

It saved us a lot of time during QA.

Pros

The meta data that comes with each screenshot makes it super easy for me to understand and reproduce issues.

Cons

I really wish it was possible for Marker.io to capture the console logs to help me understand errors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to capture and send to slack!

2018-03-22

Pros

Integrates with Slack to make project QA a breeze.

Cons

This is available with some desktop applications that allow you to delay the capture for a few seconds so you can click or hover over an element.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I use it for adding bug reports.

2018-03-23

My bug reports were more readable for team members.

Pros

It gives templates so report was easy to read and understand by others.

Cons

I don't have option to set actual sprint and release. Then i need to edit ticket and add those fields.

Rating breakdown

Ease of use
Features

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Pete Jones

Rapid creation (and therefore resolution) of issues. A picture says 1 error 1000 times quicker

2018-03-23

Pros

The software is quick to create visual issue reports. Works well with Github too.

Cons

Often there is a lag when the tool loads and the repo information is populated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Ketchell

Seamless bug reporting experience. Simple and easy on the eye.

2018-03-13

Pros

Really enjoy the user experience and how it has reduced many of the unnecessary steps and friction when providing feedback or reporting bugs.

Cons

For the moment, you can only take screenshots. I hope one day I'll be able to take videos as my job sometimes requires showing more than a snapshot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Richard Cooper

Excellent - such a useful tool for web development work and card generation for Trello.

2018-03-23

It has made communication with the design and development agencies we work with much easier and massively more efficient.

Pros

The wide variety of drawing tools and ability to write detailed notes & instructions is better than any other screenshot tool I've used.

Cons

Sometimes some of the drawing tools don't behave properly; the text tool is the worst, sometimes the cursor ends up miles away from where the text is actually appearing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vincenzo Ruggiero

It just works perfectly!

2018-03-13

Pros

Very easy to use visual tool. I use it all the time to explain things to customers or to create documentation for our knowledge base.

Cons

I would like to be able to capture screenshot outside of webpages. A Mac app would be a great improvement!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Aksel Gresvig

We use Marker.io extensively for bug tracking on our web platform

2018-03-27

Pros

Its super easy to use, and integrates very well with Trello, our task manager of choices.

Cons

Nothing in particular, but I hope the feature list keeps growing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Reporting bugs is key! Marker.io makes this process easy

2018-03-15

Pros

I really like the ability to create bugs reports from inside my web-app, without having to switch context

Cons

Not much actually. I had asked for a Firefox extension and the team at Marker.io made that available within a few weeks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Flavien Audin

We use Marker.io to point out bugs and suggest enhancements in our apps

2018-03-26

Pros

The integration with Trello to organise our review and the web browser app to use directly in our platform

Cons

Sometime it is not so easy to explain the problem without hiding stuff and colours are not contrasted enough

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more