Jason: We also have a number of reports that you can pull that would allow you to see the information more clearly whether it's for the individual client or it's for management. The predefined reports here under management automatically open up those corresponding repots. So, if we come to, 'Reports,' 'Management Reports,' Performance,' it will open up our performance reports for us here which would allow us to see the overall performance of those uptime monitors ...
This allows me to see everything is green. So, everything is okay. If for any reason there was a not okay or an error response, we would be able to see it graphed in there for the overall performance there. As you can see we have a number of performance oriented reports. We also have custom reports available which allow you to select even more detail.
So, if I click, 'Reports,' 'Custom Reports,' I can see I already have some created. If I create a new report though, I can select the type of report that I'd like, so, whether it's uptime and outage report, so I can see when there were any outages, full page load reports, transaction reports or even server device reports.
If I do uptime here, I can enter in a name for the report name. So, we'll just enter in, 'Demo.' I can select the monitor group. So, when you set up the monitors you can group the monitors together based on an identifying name whether it's based on your customer name, whether it's based on the server name this allows you to filter the reports later. By default, they're all listed in default, however I have some additional monitor groups that are set up. So, I can select our internal systems as a group. I can specify the year. I can also narrow down even further going to back monthly, weekly, the current month or even previous month.
So, we'll do specific year. We'll select 2015. I can select the reporting interval that I'd like to see whether it's monthly or weekly. So, we'll select monthly here. I can enter in my service level agreement or my SLA value. So, if I want to know if I have been reaching that SLA over the specific year each month in 2015 I can put in 90% as my SLA. I can say add to tab. I can even get a public link to the report. So, if I want to send that link to an individual client or my management team I'd be able to copy that link and send that report directly to them. So, we'll say, 'Add.' The report is automatically generated behind us here and it takes us back to that custom reports. So, we'll close out of here.
The uptime report will take a minute to load here. So, that uptime report opens up. The red line is that SLA that we entered in. So, I can see where my SLA is supposed to be and then I can see how in those particular months my monitoring did as far as the uptime value. As you can see we had a small dip here in the fifth month. However, it quickly came back up and I've been meeting that SLA ever since then.
We also have email reports which allow you to basically just send out the same type of information on a periodic basis. So, you can send out on a monthly, weekly or daily. You can receive these same type of daily reports to be notified. If there is any issues the day before or if you have to report to somebody on a weekly basis, you'll be able to give them that information via email.