MyB2B Features

MyB2B

EDI software designed for small businesses

4.78/5 (49 reviews)

MyB2B Feature Summary

  • Comprehensive turnkey solution
  • Includes everything needed for EDI capability
  • Bar code shipping labels and packing slips included
  • Web based - no software to buy or install
  • All EDI document types, all version supported
  • Fast implementation
  • Support based in the United States
  • Advanced capabilities save you time
  • Optional interface to QuckBooks, Peachtree, MAS

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Projections (64 other apps)
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Third Party Integration (108 other apps)
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Competitor Feature Comparison

MyB2B Feature Reviews

25 reviewers had the following to say about MyB2B's features:

Brian Gudalis

I recommend CovalentWorks

2016-09-01

Excellent customer service with a quick response time when I called.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris C

Pretty simple and easy to us.

2015-12-14

Not the most beautiful interface but it gets the job done quickly and easily.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brad Phillips

Covalent Works is doing a great job for us

2016-09-27

Anybody using the "big names" for EDI integration is a sucker for overpaying for Invoice processing

Pros

Good Service, lower cost

Cons

If EDI is required to receive an invoice from a partner, there are no cons to using Covalent Works

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
NIKITA CHRISTOPHER

Worth every penny!

2018-06-01

I get all my job done using this software.

Pros

I am a first time EDI user and have no clue what to do.

Cons

Software is really easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan Ferla

Great customer service

2018-04-30

Pros

Love the customer service - response time is usually under 2 hours for me which I find extremely helpful.

Cons

The system seems a little outdated and not completely user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Scott Gardner

Excellent product backed by Outstanding Customer Service

2015-12-19

I am thrilled that we are aligned with Covalent Works. Their user interface is extremely easy to walk through (after the 1st couple times) but if you should ever have a question, Lily, Thanh and the rest of the team are there to walk you through it quickly and easily.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ronald Brossoit

Outstanding customer service team. Helped to resolve several very difficult issues

2017-11-15

Pros

Able to look up old data, or ways to work around if old information is not available

Cons

Too many fields with non applicable information that can confuse the process. Errors are sometimes not as easily identified prior to submissions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Janel Belle Isle

I loved using Covalent's EDI Solution

2018-01-04

our biggest customer doesn't support us using it anymore, so we had to transition with them.

Pros

The invoicing process was always on time and easy to understand the charges, which are VERY reasonable!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn Strobel

Easy set up and good problem resolution.

2018-02-13

Pros

We have not had any issues with the setup or product since sign up. We had a billing issue which was cleared up and made right by the company. A company cannot only be judged on product alone. People and the decisions a company makes for its customers is equally as important. One of two decisions could have been made by CW with our issue. They chose their customer and to do the right thing. I hope that this speaks volumes to new potential customers as it certainly ensured us as a continued CW customer and advocate.

Cons

Response time was not speedy (due to the type of issue where this may not be the case in other situations) but the issue was ultimately resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marco Huez

Customer Support

2017-03-21

We are so happy with CovalenWorks, the service is excelent and we are going to be with them for a long time. Thanks Covalent Team!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gary Banner

PERFECT CUSTOMER SERVICE

2015-05-07

Every time I call they are so nice and they will do a step by step walk through with me.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brigitte Fortin

The customer support was very responsive and competent. We could not be happier.

2017-09-06

Excellent customer support and great value.

Pros

It took a long time to get set up for reasons not related to CovalentWorks and they were very patient with the process, helping all the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathy Morganroth

Highly recommend for small-medium business

2016-07-14

The service techs took care of all the integration and periodic updates with our EDI partners, and whenever there was a problem their customer service techs were extremely responsive.

Cons

cost

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon Haviland

Ease of transition

2015-08-17

I do not know how many people comprise of this team, however, Lily who we seem to deal with each time is outstanding.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Esther Lafaele

Two Thumbs Up-Customer Service

2017-03-31

After being told by another representative there was no solution to our issue and even looking for another EDI provider that would fulfill our needs for an important trade partner, the representative reached out to me and presented several options that he thought would resolve our issue. He was pleasant, patient and really listened to my concerns and frustrations. He offered several options until finally, we were satisfied. We were on the phone for little over an hour and it was well worth every minute. The end result I have to say, turned out to be better than expected.

Pros

Very user-friendly and helpful training guides.

Cons

Unexpected changes to the template, it catches us by surprise at times. When we're so used to doing things a certain way, and then one day going into the portal and something looks different.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Caudle

Best EDI software I've seen!!

2015-05-07

If you want a user friendly EDI software and you want them to do all of the set up work, than definitely give these people an email.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Bob Preisler

MyB2B Software and Support

2015-06-16

Initial setup was quick and easy. The software is easy to use and the training videos are comprehensive and easy to understand.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chelle Wilson

Use MyB2B daily, easy to search, easy to use, fabulous customer service!

2015-09-17

Would highly recommend this software, as it is very user friendly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alison Becker

Exceptional Product and Incredible People

2017-09-26

EDI made simple..

Pros

The software is user friendly and they offer comprehensive tutorial videos.

Cons

I have not had any issues with this company or the software. If I had to say anything as a con I would say I wish I would have purchased the Shipping EDI software for FedEx from the beginning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ray Trinidad

Quick EDI solution alternative to handle mission critical EDI implementations.

2016-05-19

Because Covalent has partnered with most of the big EDI trading partners - it was easy for us to implement new EDI process quickly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nicole Robinson

Excellent Customer Service!

2015-04-22

Their Web-based software is easy to use and easy to manage.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sandy Rieser

Great Product

2018-09-14

Customer Service is great! Very helpful and polite.

Pros

The software is easy to use, very easy to learn and efficient.

Cons

I have had no problem with this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen Wonsil

Perfect!

2016-01-14

For very little cost, this product makes EDI as easy as email.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
John Davidson

Highly Satisfied Customer

2018-09-19

Pros

It is very easy to use, everything is in one place.

Cons

There was a period where they had a server issue and did not inform me as soon as I would have preferred.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wei Shi

Great EDI experience

2015-10-27

Its web-based EDI portal MyB2B is friendly and easy to use.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more