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New Relic vs AppDynamics Comparison

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Overview

Category Leaders

New Relic is the all-in-one web and mobile application performance management provider for the cloud and the datacenter....

AppDynamics Application Intelligence platform empowers today’s software-defined businesses with the ability to proactively...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

3300

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

177

5

4

3

2

1

114

49

11

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

33

5

4

3

2

1

21

10

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
We've been pleased with the platform and the help we received on implementation.

Pros

It also keeps you up to date with respect to the top process classes which are consuming CPU and Memory. It is one of the best application monitoring tool.
I like the application, server and even the network flow monitoring of the application. My best part of the application feature is it drill down capability in determine root cause of an issue.
The good thing about the tools is its integration with the load runner tool for performance testing. We can get the exact method and class names from the code which helps in finding the bottleneck.

Cons

Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.

Cons

Able to see JVM memory usage, garbage collection, JVM error, and applications error per tier to associated systems.
No access to get AppD DB for capturing specific things. Scenario - I want my URL or API to be send in the app d alert but there is no provisioning , i raised ticket as well, but so far no provision.
Some of the data that I need gets lost on all of the functions. Curse of the blessing, I guess.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features60
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Application Management
  • Application-Level Analysis
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Availability Testing
  • Backlog Management
  • Bandwidth Monitoring
  • Baseline Manager
  • Big Data Analytics
  • Bottleneck Identification
  • Capacity Analytics
  • Capacity Management
  • Collaboration Tools
  • Compliance Management
  • Container Monitoring
  • Continuous Deployment
  • Continuous Integration
  • Cost Management
  • Credential Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Collection
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Database Monitoring
  • Debugging
  • Demand Monitoring
  • Dependency Tracking
  • Deployment Management
  • Diagnostic Tools
  • ETL
  • Event Logs
  • For Websites
  • Funnel Analysis
  • Graphical User Interface
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Incident Management
  • IT Monitoring
  • Incident Reporting
  • Integrated Development Environment
  • Issue Auditing
  • Issue Tracking
  • Log Collection
  • Machine Learning
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Processing
  • Network Analysis
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Push Notifications
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Optimization
  • Revenue Tracking
  • Root Cause Analysis
  • Search/Filter
  • Security Tools
  • Server Monitoring
  • Simple Network Management Protocol (SNMP)
  • Software Development
  • Source Control
  • Task Management
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Troubleshooting
  • Uptime Reporting
  • User Management
  • Visualization
  • Web App Development
  • Web Usage Monitoring
  • Workflow Management
  • Total features66
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Application Management
  • Application-Level Analysis
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Availability Testing
  • Backlog Management
  • Bandwidth Monitoring
  • Baseline Manager
  • Big Data Analytics
  • Bottleneck Identification
  • Capacity Analytics
  • Capacity Management
  • Collaboration Tools
  • Compliance Management
  • Container Monitoring
  • Continuous Deployment
  • Continuous Integration
  • Cost Management
  • Credential Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Collection
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Database Monitoring
  • Debugging
  • Demand Monitoring
  • Dependency Tracking
  • Deployment Management
  • Diagnostic Tools
  • ETL
  • Event Logs
  • For Websites
  • Funnel Analysis
  • Graphical User Interface
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Incident Management
  • IT Monitoring
  • Incident Reporting
  • Integrated Development Environment
  • Issue Auditing
  • Issue Tracking
  • Log Collection
  • Machine Learning
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Processing
  • Network Analysis
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Push Notifications
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Optimization
  • Revenue Tracking
  • Root Cause Analysis
  • Search/Filter
  • Security Tools
  • Server Monitoring
  • Simple Network Management Protocol (SNMP)
  • Software Development
  • Source Control
  • Task Management
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Troubleshooting
  • Uptime Reporting
  • User Management
  • Visualization
  • Web App Development
  • Web Usage Monitoring
  • Workflow Management

Integrations

  • Total integrations92
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations35
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

PP
AvatarImg

Pankaj P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

AppDynamics logo

AppDynamics

Fantastic Tool

Reviewed 7 years ago

Pretty new to this tool, but its already impressed me with the auto detection of nodes. still exploring for more options.. but this tool could be one stop for all monitoring

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
AvatarImg

Verified reviewer

Management Consulting,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

AppDynamics logo

AppDynamics

Great insights into application performance in real world conditions

Reviewed 6 years ago

Proactive management of software performance/ issues in production

Pros

We started using AppDynamics in 2012 when we inherited code in production that was built by someone else. The level of insights it provided helped us address the production issues quickly and we started using it for all new development and deployment. It helped us move from being reactive to proactive in identifying and managing issues/ bottlenecks

Cons

Like any complex piece of software it requires some learning. However, given the amount of information it generates out of the box it is easy for people not to make changes to configurations. That might result in more noise than news