New Relic One Features

New Relic One

Performance testing and monitoring

4.52/5 (147 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Anomaly Detection
Application Management
Application-Level Analysis
Asset Tracking
Audit Management
Availability Testing
Bandwidth Monitoring
Baseline Manager
Capacity Analytics
Capacity Management
Credential Management
Dashboard
Dashboard Creation
Data Aggregation
Data Collection
Data Import/Export
Data Migration
Data Visualization
Demand Monitoring
Dependency Tracking
Diagnostic Tools
Full Transaction Diagnostics
Historical Trend Analysis
IT Monitoring
Monitoring
Multi-Cloud Management
Multiple Data Sources
Performance Analysis
Performance Management
Performance Metrics
Performance Monitoring
Prioritization
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting/Analytics
Resource Management
Resource Optimization
Root Cause Analysis
Server Monitoring
Transaction Monitoring
Troubleshooting
Uptime Reporting
Learn moreCompare App
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Anomaly Detection
Application Management
Application-Level Analysis
Asset Tracking
Audit Management
Availability Testing
Bandwidth Monitoring
Baseline Manager
Capacity Analytics
Capacity Management
Credential Management
Dashboard
Dashboard Creation
Data Aggregation
Data Collection
Data Import/Export
Data Migration
Data Visualization
Demand Monitoring
Dependency Tracking
Diagnostic Tools
Full Transaction Diagnostics
Historical Trend Analysis
IT Monitoring
Monitoring
Multi-Cloud Management
Multiple Data Sources
Performance Analysis
Performance Management
Performance Metrics
Performance Monitoring
Prioritization
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting/Analytics
Resource Management
Resource Optimization
Root Cause Analysis
Server Monitoring
Transaction Monitoring
Troubleshooting
Uptime Reporting
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Anomaly Detection
Application Management
Application-Level Analysis
Asset Tracking
Audit Management
Availability Testing
Bandwidth Monitoring
Baseline Manager
Capacity Analytics
Capacity Management
Credential Management
Dashboard
Dashboard Creation
Data Aggregation
Data Collection
Data Import/Export
Data Migration
Data Visualization
Demand Monitoring
Dependency Tracking
Diagnostic Tools
Full Transaction Diagnostics
Historical Trend Analysis
IT Monitoring
Monitoring
Multi-Cloud Management
Multiple Data Sources
Performance Analysis
Performance Management
Performance Metrics
Performance Monitoring
Prioritization
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting/Analytics
Resource Management
Resource Optimization
Root Cause Analysis
Server Monitoring
Transaction Monitoring
Troubleshooting
Uptime Reporting
Visit WebsiteCompare App

Mobile apps

iOS App


35 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,341 reviews

New Relic One Feature Reviews

25 reviewers had the following to say about New Relic One's features:

Anonymous
(Computer Software company, 11-50 employees)

Great APM software

2018-10-03

Got a lot of information from the service, helped the development team to optimize process based on real information obtained in real time directly from the production servers

Pros

Easy integration with servers, accurate data shown on dashboards.

Cons

Cost per server, when using a redundant configuration over several providers, the amount can go very high

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Great Application Management and Performance Tracking Tool

2020-05-29

A great analytic tool to get insights on the application data and make the business decisions.

Pros

It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.

Cons

It requires some learning curve to understand and derive insights into the data. Video tutorials could be awesome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Dan P.

Feature rich instrumentation and monitoring

2021-02-24

Fully implementated server and application monitoring with alerts and integration to OpsGenie.

Pros

Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.

Cons

Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. Assistance from the support team meant we were able to get going after a small delay.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sujeet S.

An excellant APM tool for monitoring your web based product

2018-12-04

Its APM features, Creative Dashboards, Browser data, Insights etc. are a great way to keep tab on your products performance and also, keeps you motivated to improve the performance.

Pros

Excellent on stop tool to monitor your application performance monitoring.

Cons

There is no easy way to tie up the browser traces to the corresponding APM trace or transaction

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Harshit S.

Infrastructure monitoring tool

2018-06-10

Monitoring of web application once production is deployed after every release.

Pros

Feature of adding alert for various kinds of decline/downfall helps in keeping the application up and running all the time.

Cons

Cost of the tool is on higher side, agreed that it comes with lots of features and capabilities but still looks like cost is something that can be worked upon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah C.

Helpful and organized

2021-07-09

New Relic was a very useful, organized app--I just wish there had been a few more monitoring features available or a way to integrate a custom monitoring function.

Pros

It was very easy to get alerts and customize notifications and logs all from one singular place!

Cons

There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be missing since it would have required an entirely new app and defeated the purpose of New Relic

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 11-50 employees)

Live tool for troubleshooting and alerting

2018-12-05

Pros

New Relic provides a robust system monitoring platform with an easy to integrate API and good alerting tools. It is our go-to tool to monitor server usage and error tracking in production servers.

Cons

The UI could be improved as some of the features are difficult to set up and the information is not always easily interpreted.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Telecommunications company, 501-1000 employees)

New relic

2018-11-10

Pros

New relic monitoring helps real time metrics with geographic traffic orientation and detailing of each and every components of the service calls helps in tracking and debugging any production issue

Cons

New relic is tough to understand initially , which is keybreKer for having the dashboards setup

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Gaurav Y.

most advance tool for infrastructure monitoring

2018-10-09

Best tool for infrastructure management

Pros

You can also find the root of load like you can check which api hit is getting more load on your machine which helps in optimizing things.

Cons

No tool for infrastructure management is near this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Retail company, 1001-5000 employees)

New Relic Review

2019-04-29

Overall experience using New Relic has been really good. I would definitely recommend it to my colleagues.

Pros

Provides visualization to monitor the application performance.

Cons

Fine tuning of monitors can involve some considerable efforts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 1-10 employees)

Overly expensive for what it provides

2019-08-11

Pros

- Provides great real-time tracking - Lots of great integrations and alerting options make it easy to stay on top of your systems

Cons

- The pricing is absolutely crazy, especially for small companies - Too many features locked behind expensive paywalls - User interface is convoluted

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Srikanth D.

A promising product being hampered by frequent bugs and issues

2020-07-30

There are more false alerts than the actual alerts and the team is looking for alternate options now.

Pros

Ability to develop custom alerts using NRQL.

Cons

Lack of default dashboard/UI to see the overall status for a group of apps/ team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Shivakant D.

Simple & Intuitive

2018-03-21

Tracking memory issues is impossible

Pros

NewRelic is a simple and intuitive solution that gives detailed performance metrics for every aspect of the environment, in real-time and most apartment I like the interface, it is nice the free option is also good, the admin dashboard is good because it has good charts and you can turn on / off the things you want to show or hide from the chart.

Cons

few concerns while the application monitoring is great, the server monitoring is not so great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Know what's really happening under the hood

2018-06-22

Measure site speed. Identify when you have potential issues. Measure the impact of change.

Pros

As things change, you can easily measure and visualize the impact.

Cons

Automated alerts are not very configurable and you cannot customize dashboards to combine different datasets to compare at a glance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
kalaiselvan k.

New Relic Review

2019-10-31

Overall, it is a good monitoring system to identify the bottle necks on the systems effectively.

Pros

we can set up a prompt alert for the SLA failure on the performance of any API's or Processors.

Cons

It focus only on the software's. would like to have hardware performance monitoring.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Best web based application monitoring.

2019-07-28

Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.

Pros

Very good application performance option 2. Alerts and notification services, like emails for daily monitoring. 3.

Cons

1. Nothing as such but price is at bit higher if we see multiple environments like staging, production..etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pieter-Jan D.

Peace of mind for your production environment.

2016-10-03

New Relic gives us the ability to monitor both our cloud servers, backend services and frontend applications. It alerts us when resources are scarce or when the application reaches a treshold of errors.

Pros

Transaction level monitoring and alerting. Availability monitoring.

Cons

None so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering New Relic One

Try the free tier, it has most of the features a startup will need. Once you start scaling up and performance becomes more important, switch to a paid account.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Network Administrator (Financial Services company, 51-200 employees)
Verified Reviewer

Worry Free Preformance Monitoring

2018-07-26

Pros

Offers nice clean visualizations on performance metrics.

Cons

Pity it doesn't offer network performance monitoring on routers, switches etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Jonathan S.

New Relic Offers Simple-to-Set-Up Server Monitoring

2019-08-21

New Relic is a great product/service that is extremely powerful and easy to use.

Pros

Within minutes it was piping in data to their dashboard.

Cons

Making sense of the mountain of data is challenging.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mariano K.

The best software to feel calm being productive

2018-01-11

Pros

You can be safe that your are going to get all the information, the alerts and the dashboards you need to monitor your application, and your infrastructure.

Cons

It is difficult to find a flaw. The customer support is great. The free version is very limited. But you can start tasting the great solution New Relic

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Watch your apps performance in realtime

2018-05-22

Pros

Seamless integration with apps made in different technologies.

Cons

If they provide a way to report those variables as well, it would be a perfect infrastructure monitoring app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Great insights platform for your SaaS application!

2019-12-09

It's a great platform, but you have to pay more to get more. I wish more features were included in the lower packages.

Pros

Some of the data is extremely helpful tracking down bugs or performance issues

Cons

The dashboard is a little slow (although it is probably processing tons of data), You are limited to only see 24 hours at a time, and you have to pay to play.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Head of Mobile Engineering (Computer Software company, 51-200 employees)
Verified Reviewer

Insights is really good

2016-02-16

Mainly because they can include custom data. Like id's etc.

Pros

Insight is really good and easy to use.

Cons

Cumbersome to compare data from different versions in mobile part. But it can be done in Insights.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Entertainment company, 11-50 employees)

New Relic Review

2019-03-29

Pros

Easy setup with AWS, alerts if ever major errors, and logs all errors to specific areas of your codebase.

Cons

User permissions were a bit of an issue for us for a little while but we ended up resolving.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rashmi ..

amazing tool for managing infra

2019-01-16

amazing tool for infra management

Pros

Also, it has good api integration support.

Cons

It require a bit of learning to use it fully. Other than that, everything is very good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more