NinjaOne vs BeyondTrust Remote Support Comparison

TeamViewer Remote

AnyDesk

Atera

Kaseya VSA

LogMeIn Rescue

N-central

Overall Ninja has helped us much more than earlier product. Ninja portal is user-friendly (easy to use) and Ninja´s support has served us well. 

Overall ninja is good value for money.

Working with NinjaRMM

My Experience With NinjaOne

The company I worked at used NinjaOne for a while, and it was great, however, it lacked features that aren't critical, but nice to have. It was also quite a bit more expensive than some other RMM solutions.

Great RMM, but expensive and lacks some features

With Ninja having a stable application that constantly grows features, my team can focus on what they do best and it is one less thing I have to worry about on a day to day basis.

Simple, Effective, Efficient 

I needed a solution to bundle remote management and patching, antivirus, and remote control.  This product does just that.

Great for the Price

Fantastic: device inventory, remote management, one-click deploy of apps, etc...
And for the "support" perspective, the alert system has anticipated lot of failures/problems even before end user discovered them.

IT management done easy

NinjaRMM gives us the ability for just a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight into everyday problems and remote support through Teamviewer. 

NinjaRMM - Our Strategic Partner - Simple and Powerful

Excellent remote IT management and monitoring platform

Making it easy to patch our assets and keep control over them. Our remote users love it when we can easily remote in and fix their problems.


Best RMM in the business

Very happy with the product, Will continue Using. 

Ninja Remote 

Fast access to my customer machines and machine data; excellent BIG PICTURE of my customers and their sites.  I save time not having to ask customers for information, also not having to hunt for information.

Finally!  Efficient Network Management!!

Greg, thank you for your support. We will keep our foot on the pedal and yes a mobile app is in the works.

The onboarding was extremely quick, our guys were very quick to get used to the new GUI and it is a very useable product. Not really used the support yet so can't comment on that.

A very affordable RMM solution.

Complete RMM solution for a single per endpoint cost

An easy to use and feature packed IT operations software

Overall I've had a great experience, especially comparing to other software I took on at the same time.
The support is great, having an account manager is handy if you need someone, documentation is nice and the software also looks good.
I've been able to support our organisation well with this product and there's probably even more I can do with it that I've yet to discover.

Simple, straight forward IT management software

NinjaOne has been great tool for us to use. Especially, it works seamlessly when we remote control the devices.

NinjaOne Usage

Will never recommend the product to anyone ever.
You are guaranteed to lose all your tickets work. 
it is like gaming in the 90's 
Save and save often. 

NinjaOne - You are  asured to be kicked out of the system repeditivly. 

A great tool, cannot fault it. Has massively helped me in managing end point security and patches and the remote access splashtop streamer tool is excellent. Highly recommend!

Waterloo Air Products Plc

So far my experience with Ninja is extraordinarily positive. The support service is quick and fast, and none of my customers have complained about the software.

All in ONE

everything is fine

The integration of the remote maintenance programs makes it easier for our technicians to provide very fast support. And especially the console integration is very successful. Our customers also appreciate the reports and the opportunity to check the status of their systems themselves. Since we use NinjaRMM we have more time to look after other projects.

Finally a program that meets all customer requirements

Easy remote monitoring and management. We monitor 200 devices and keeping track of and remediation of issues is very simple with Ninja

Good Product, Great Support

Ninja has helped us take control of our remote assets as well as internal assets.  It makes it easy to remotely connect to a computer and deploy software with ease.  

Easy to use RMM software that checks all the boxes

We were looking for a Remote access tool replacement, but encountered that NinjaOne's features will do other things we needed to resolve as well, like patch management and inventory.

Could not think of a different solution

I solve a lot of business problem , can correct almost everything by remote . My country is very large so they can help me also to make it from my office 

Merci Ninja Rmm

Compare NinjaOne and BeyondTrust Remote Support based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

N-able N-central® is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. 

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.

NinjaOne simplifies IT management with powerful automation, empowering over 20,000 IT teams to enhance productivity, security, and control. From endpoint and patch management to remote access and backups, NinjaOne offers a user-friendly, scalable solution for modern IT challenges.

Access Controls/Permissions

Action Management

Active Directory Integration

Activity Dashboard

Activity Monitoring

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Anti Virus

App Management

Application Management

Application Security

Approval Process Control

Archiving & Retention

Asset Tracking

Audit Management

Audit Trail

Authentication

Automated Routing

Automated Scheduling

Automatic Backup

Automatic Patch Deployment

Automatic Scans

Availability Management

Availability Testing

Backup and Recovery

Backup Log

Backup Scheduling

Bandwidth Monitoring

Bare-Metal Restore

Behavioral Analytics

Billing & Invoicing

Bootable Media Creation

Chat/Messaging

Client Portal

Cloud Backup

Collaboration Tools

Compliance Tracking

Compression

Configuration Management

Continuous Monitoring

CPU Monitoring

Credential Management

Customer Support

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Import/Export

Data Recovery

Data Replication

Data Security

Data Storage Management

Data Synchronization

Data Visualization

Deployment Management

Device Auto Discovery

Device Management

Diagnostic Tools

Differential Backup

Disk Image Creation

Document Storage

Documentation Management

Duplicate Detection

Email Alerts

Email Templates

Encryption

Endpoint Management

Endpoint Protection

Event Logs

File Encryption

File Management

File Sharing

File Sync

File Transfer

For MSPs

For the IT sector

For Websites

FTP Monitoring

Full Backup

Help Desk Management

HIPAA Compliant

Image Deployment

Incident Management

Incremental Backup

Inventory Management

IP Address Monitoring

Issue Auditing

Issue Management

IT Asset Management

IT Asset Tracking

IT Incident Management

IT Reporting

Knowledge Base Management

Knowledge Management

License Management

NinjaOne

Android

Linux

Web-based

Windows

iPad

iPhone

Senior IT consultant

The patch management works great, clients feel confident that we are proactive with important security updates.

Chief Technology Officer

Coming from the ConnectWise ecosystem we were very excited to see a platform that was modern, easy to use and had fantastic integrations with the products we use.

IT Manager

This software is extremely easy to use, and amazing at monitoring all of my IT assets and network.

IT Specialist

From start till now, evrything good, good trial and demonatration, explanation, also the customer support, the forum,  and after sales, good, fine and motivated people over there, not only too sell.

Owner, Operator

Overall Ninja is a great solution for any MSP looking to save some money and make supporting your clients easy and not a chore.

We are delighted with the influx of new features we receive regularly and would recommend their solution and them as a company to all MSP's and internal IT users.

Senior IT Specialist

The support for this software is great and the fact they have a public roadmap helps satisfy curiosity of features/wishes we want to see in the product.

IT Technican

Great - good trial , great staff, good pricing - ever changing and evolving product.

Service Manager

Ease of use is the best part about the software, but my  biggest reason for loving Ninja is the support team.

3rd Line

NinjaRMM is fantastic, our engineers productivity have increased.

IT Technician

A great tool, cannot fault it. Has massively helped me in managing end point security and patches and the remote access splashtop streamer tool is excellent.

Resolution Expeditor 

I love how affordable and easy to use this software is.

Network Technician

If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you.

Infrastructure Manager

Excellent portal interface, that is so clear and concise for everyone to use.

Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline.

Manager of IT

Another thing that is more of an inconvenience than a con. You are required to have 2FA enabled to make configuration/policy changes.

System Admin

Overall pleasant experience. Webroot and teamviewer integration makes setup of new managed systems quick and easy.

NinjaOne vs BeyondTrust Remote Support Comparison

NinjaOne

BeyondTrust Remote Support

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