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Nintex RPA Reviews

Overall rating

4.7

/5

38

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.17/10

Reviews by rating

Pros and cons

Well I was surprised how easy the installation went, then opening the application it was so easy to use. I just need to get to know this version better, but till now a great success to our company.
On the top of that, Foxtrot has a group of amazing people behind, who are always here to help you.
Users can build their own scripts and automate their own tasks without the help of IT, which they love. It has saved us hundreds of hours of repetitive tasks, literally.
The inability to upload a spreadsheet into a list rather than having to type out all of my translations.
The Nintex support is horrible, we still have an issue and cannot use the solution.
May be a little difficult to learn. There are so much functions and you may take a while to learn all things.
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38 reviews

Recommended

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Ceyhun M.

Banking, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Automate routine tasks and save time with Foxtrot

Reviewed 5 years ago

At work I not getting bored anymore while doing same tasks everyday. Foxtrot takes care of such tasks, saves my time and energy and allows me focus on important problems.

Pros

At work most of our tasks are routine and almost same. Despite these tasks seem easy but they are very time consuming. Foxtrot Robotic Process Automation is like an invisible assistant who are doing such tasks behalf you and gains extra time to you. For me the best feature of Foxtrot is data capturing and transferring it to excel. Data capture and entry is the most boring task for me and also harmful for my eyes. But thanks to Foxtrot I automate such tasks. Another cool side of Foxtrot is that it performs tasks faster than me with no mistakes. Whenever there is a new task which is different from others I just perform it once and record it. Then whenever this task needs to be done I just play it. That is all.

Cons

All is great but there is one feature which would be great if added. It is pop up and color detection feature. For example if I click any button and if green pop up appears it would be great if it automatically detects and perform specified task. If red detected performs another action. I Hope this feature will be added soon.

ML
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Megan L.

Banking, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Foxtrot is an integral part of our daily operations and core maintenance.

Reviewed 6 years ago
Pros

I love that I have the ability to completely automate my foxtrot scripts (schedule a batch file to launch foxtrot, foxtrot unlocks the workstation, performs the task, and re-locks the workstation). Mundane tasks that need to occur on a daily basis but are tedious to our employees are written as foxtrot scripts and scheduled to run in the middle of the night. Also, the wide variety of actions on hand when writing scripts often allows for several ways to accomplish any given task, and the act of writing a foxtrot script is intuitive to users with and without a programming background. We have used foxtrot to solve tiny, one-time issues as well as to aid in much larger, long-term applications. Foxtrot has become an integral part of our daily operations and core maintenance.

Cons

I currently do not have any complaints about this product. Advancements are always being made and technical support is always friendly, professional, and knowledgeable.

AR
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Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Reliable RPA product for automating business processes

Reviewed a year ago
Pros

It is very powerful and allows you to automate business processes by mimicking user movements on the computer. It also allows you to execute custom c# code, PowerShell, and SQL which greatly expands its functionality.

Cons

It lacks integration into SharePoint, Adobe, and other products. It has some bugs. Also the documentation isn’t the best.

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Chandan D.

Hospital & Health Care, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RPA for End Users

Reviewed 2 years ago

Nintex RPA aids business in automating their tedious opportunities which do not involve any decision making. From filling out forms to comparing excel sheets, from processing information in emails to consolidation of reports, from server maintenance activities to copying or moving files between source and destination, Nintex RPA servers the purpose.

Pros

Nintex RPA when compared to professional RPA technologies show cases simplicity in building and deploying the process automation. Nintex RPA is easy to set up, configure and use. Nintex RPA brings in the capabilities of Nintex Platform with ease of process mining and implementation of process automation.

Cons

Nintex RPA is still in its baby stage. It needs a lot of improvement when it comes to execution and control. Exception handling, audit logs, integrations and other vital features need improvement.

MW
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Mike W.

Banking, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Foxtrot makes routine tasks that cannot be automated with straight coding a breeze!

Reviewed 6 years ago

We have automated routine, redundant tasks - not to eliminate headcount, but to free up existing employees to do more interesting and beneficial things for the company.

Pros

The flexibility of the actions Foxtrot can make against disparate systems is amazing. It does take some thought and trial/error to get things working just right, but in the end you can make Foxtrot almost as smart as a person sitting in front of the machine. The more routine the task, the better, but complex interactions are also possible.

Cons

The biggest drawback is that Foxtrot still doesn't work against browsers other than Internet Explorer. And browser interactions against sites that use some frameworks on top of html are troublesome to impossible. This does limit some of the potential for automation, but it's more of an exception in most cases.

RS
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Richard S.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Foxtrot is a total game changer for companies with rutines!

Reviewed 4 years ago
Pros

Is there anything you can't like about the Foxtrot? It is all-in-one tool for all automation needs within the Windows environment (and more). What I like about Foxtrot the most is that no matter what do you need to automate, you can always do it many different ways. Also you don't have to be some rocket scientist or programmer, you can start automating with Foxtrot even if you know just how to use all the software you are using on daily basis within your work. On the top of that, Foxtrot has a group of amazing people behind, who are always here to help you!

Cons

There is nothing on my mind at the moment. The updates are received on regular basis, new functions are added very often, so there is nothing to complain about.

JL
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John L.

Banking, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We are more effective, efficient, and accurate when we use Foxtrot.

Reviewed 6 years ago

We get more done with Foxtrot. Whenever I have a chance, I recommend Foxtrot to others.

Pros

It is easy to use and there seems to be no limit. We use Foxtrot not only for mass file maintenance, but we use it as a loan interface to set up loans, we use foxtrot to extract information, and use Foxtrot in place of a tax service interface. I like the simple drag and drop feature of the target. I've used Foxtrot for almost 20 years and each version gets better. I enjoy the latest update as it allows me to see more of what's going on. It would easier to determine what I don't like. Having become foxtrot certified, we are able to do much more.

Cons

The one thing I found with the latest version (12.3) is when importing data (specifically a .csv file), if the file is currently open in excel, I am unable to import the file into Foxtrot. Also, if I am running different scripts one after the other, I find that I have to close out of Foxtrot completely in between scripts, otherwise I am unable to import the new data. I did not have this issue with previous versions.

JS
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Jose S.

Banking, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software, automations and easy to use

Reviewed 5 years ago

We have been able to automate virtually every single aspect of mass maintenance tasks as well as set in motion a whole campaign of remote process automation tasks which will make us a lot more efficient and faster at performing tasks.

Pros

I love the ease of use and the myriad of options and settings that the application allows you to control natively. It works with the majority of emulator systems and when it doesn't, they are very diligent in researching solutions. The application allows for the simple automation of tasks in a fraction of the time and allows the user to cut out any IT involvement and time that it would take to implement a programmatic change.

Cons

The application gets hung up a lot when set to full speed on automation software. Some of the older windows based applications do not work on the platform.

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Pedro G.

Civil Engineering, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A powerful,stupendous and complete Robotic Process Automation tool.

Reviewed a year ago

Eliminates manual and repetitive workflows and tasks. Eliminates need for human intervention on workflows. Delivers accurate outcomes.

Pros

I like the ease to automate complex business processes and workflows hence saving time,increasing productivity and reducing operational cost.

Cons

So far the performance of this RPA tool is great as it achieves all my daily needs hence nothing to complain.

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María G.

Banking, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A pure genius,classical and straightforward Robotic Process Automation tool.

Reviewed a year ago

It's reduces operational cost and time. Enahnce automation of business processes and workflows.

Pros

This tool enahnce accurate data entry process.It's simple to automate repetitive and manual daily routine tasks.

Cons

I have zero demerit to point since this Robotic Process Automation tool meets all my objectives.

AW
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Anthony W.

Financial Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We've been Foxtrot users for about 10 years at our bank. They are awesome!

Reviewed 6 years ago

It saves us so much time and repetitive keystrokes. It is extremely accurate and has many fail safes to ensure accuracy.

Pros

Customer Support is unmatched, you call and you get a person and they are very helpful. They suggest items to help your scripts and really want to assist you to get the job done. Features keep getting added all the time, works great with browsers, thick clients and 3270-emulators. Saves us tremendous time keying in repetitive items. Users can build their own scripts and automate their own tasks without the help of IT, which they love. It has saved us hundreds of hours of repetitive tasks, literally.

Cons

Getting data into the system is a bit clunky. They've improved a bit with the newest release, but it still is difficult to "load" the data that it is to process.

MH
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Matthew H.

Banking, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Software. User Friendly. Extreme time saver for repeat procedures.

Reviewed 6 years ago

Automated many repeat procedures that are able to be completed prior to workday.

Pros

The Foxtrot Robotic Process Automation is an ease to navigate software. The newer versions make it easier to find the functions that you need. Support is extremely willing to assist with any issues that you encounter.

Cons

The Foxtrot Robotic Process Automation software has some issues interacting with child windows of other software and can get hung up.

mp
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mark p.

Banking, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I author FOXTROTS almost daily and have multiple FOXTROTS that run daily processes.

Reviewed 5 years ago
Pros

Easy to use and a real time saver for daily processes. Its really a fairly hands off process especially when used in green screen type emulators. Very simple to write scripts and easy to find options.

Cons

Some small issues with send clicks losing there way sometimes it seems to really work better with emulators but some web and gui type interfaces not as much.

MB
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Mathias B.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing experience - by far the most intuitive and useful product in the market!

Reviewed 6 years ago

With Foxtrot, I am able to deliver automation solution to our enterprise customers and at the same time hand over a tool to the users that enable them to work with RPA themselves. This makes for a quick and sure ROI for the customers, which is the core goal of automation implementations.

Pros

I got up and running within minutes (easy installation process) and I found Foxtrot very easy to work with. Additionally, it has all the needed functionality and contains very complex capabilities. Especially OCR, formula actions, decision-making, and Excel functionality. Since then, I've implemented numerous solutions to our customers and they are all very satisfied with Foxtrot.

Cons

No cons were added to this review

TP
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Tim P.

Financial Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great tool for data entry functions that are consistently similar

Reviewed 6 years ago

Saves FTE time and corporate dollars

Pros

Provides efficiencies for data entry department, helps with monotonous data entry tasks same FTE time and corporate dollars

Cons

need training, everyone I know who has used it has had to do hands on learning. no official training was provided

PF
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Paul F.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent product to work with and am amazed with it's capabilities.

Reviewed 6 years ago
Pros

It's easy to learn and achieve what I want in most cases. I have been able to automate most processes that I have attempted with Foxtrot. Enablesoft regularly updates the product to keep it current with new technologies and features.

Cons

Limitations with Jack Henry's Xperience software. Most of our bank functions and products are moving into Xperience. I would like the software to work more with products in Xperience.

RB
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Raymond B.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great tool for RPA.

Reviewed 6 years ago

Automating repetitive tasks on a daily basis.

Pros

Ease of use. Rapid script development to implement automated processes across multiple applications and platforms.

Cons

The inability to upload a spreadsheet into a list rather than having to type out all of my translations.

JM
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Joy M.

Retail, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Automated help saves time and frustration!

Reviewed 3 years ago
Pros

This software helped us automate a very lengthy process. What used to take several hours now only takes about 45 minutes. I also love how much customization this product has. The team will train on how to use and send you on your way!

Cons

As much as customization is a pro here, it is also a con for me. I really wanted the product to be delivered and ready to go upon project completion. Instead, we had to go through several training sessions to obtain the end goal. The program is designed for the purchaser to create, design, and implement from start to finish with support from the Nintex team.

EW
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Eric W.

Banking, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product

Reviewed 3 years ago

Our overall experience with Nintex has been great. We have been able to stand up several solutions that have saved countless hours of manual processing within just a few days.

Pros

I love the capabilities of the Nintex Robotic Processing Automation software. We have not found anything at this point that we could not make work or process.

Cons

We did experience a bit of a learning curve with all of the new features and functionality but our Nintex support team walked through our processing with us and ensured we were able to accomplish our goals.

TF
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Tatiana F.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely powerful and time saving tool!

Reviewed 6 years ago

It saves a lot of time so I can focus on more creative tasks.

Pros

Foxtrot solves a lot of my routine tasks. The installation / update process is very simple and straightforward and takes a few minutes. You don't have to be IT guru to work with it :) You can learn really fast. Also the product is updated regularly. And even I am not using it for a long time, but I can see and appreciate all the improvements of new versions.

Cons

No cons were added to this review

AR
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Verified reviewer

Banking, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love to have mundane maintenance tasks completed accurately and in a timely manner!

Reviewed 5 years ago

This software has automated maintenance changes and has helped us when we have had product conversions.

Pros

I really appreciate the flexibility to handle many different tasks. I like it that it is so easy to use - learning the product didn't take much time at all. Support has been very helpful. They understood quickly what I needed and had a solution immediately. The program has also been instrumental when we had large conversions.

Cons

I wish I had more uses for FoxTrot. It has been so helpful to get tasks completed quickly and accurately. I certainly has prevented many headaches.

MD
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Melinda D.

Banking, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Seems quite simple to use at the beginner level, yet is sophisticated enough to perform complex task

Reviewed 6 years ago

Mass changes in a short time.

Pros

It is easy to use and intuitive. It is simple enough for a "beginner" to use, but is customizable to run much more complicated scripts as well.

Cons

Honestly, there aren't many things that I dislike. We use it mostly for Fiserv Navigator, and some of the Foxtrot enhancements seem to make the scripts run somewhat more slowly, although that has improved with the more recent upgrades

CH
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Chase H.

Banking, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Use 2020

Reviewed 3 years ago
Pros

Ability to share, and users are able to run their own scripts easily and make minor adjustments as needed.

Cons

at times it will lose sync and take a good bit of effort to get it set backup to run.

LD
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Lauren D.

Information Technology and Services, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I thoroughly enjoy using this software. It is user friendly, intuitive and just fun!

Reviewed 5 years ago

I get to assist my clients with their projects using this software.

Pros

I like that the software allows me to assist other people in being more productive. I also like that it is challenging enough to make it not boring and that I'm always learning new tricks and finding new processes to automate.

Cons

I think the Help feature could be a bit better and maybe include some sample applications for each task.

ZM
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Zack M.

Financial Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Software is awesome, Service after the purchase is just as great!

Reviewed 6 years ago

Saving on time and errors!

Pros

Training and Support Teams are always willing to help. So many amazing features and options. You will find many uses for this application.

Cons

No cons were added to this review