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Nlyte DCIM Logo
Nlyte DCIM

Data center management tool to manage hybrid infrastructure

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Nlyte DCIM Pricing, Features, Reviews and Alternatives

Nlyte DCIM product overview

What is Nlyte DCIM?

Nlyte Data Center Infrastructure Management (DCIM) is designed to help businesses manage the physical and virtual computing infrastructure including data centers, colocations, and edge computing. With the asset lifecycle management module, IT teams can access information on assets and capture details for goods receiving, provisioning, decommissioning, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Live Online
Videos
Webinars
In Person
Documentation

Nlyte DCIM pricing information

Value for money

4.1

/5

23

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Nlyte DCIM features

Functionality

4.2

/5

23

Total features

49

8 categories

Most valued features by users

API
Access Controls/Permissions
Third Party Integrations
Reporting/Analytics
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Dashboard

Nlyte DCIM users reviews

Overall Rating

4.4

/5

23

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.59/10
Rating distribution

5

4

3

2

1

11

10

1

1

0

Pros
Out of many, the most impressive feature I found is Nlyte Asset Optimizer (NAO) that makes asset lifecycle management very efficient.
I am quite happy with the nlyte product, even if to use it at its best, there is an need for an efficient organization of people who keep everything up to date.
The staff at Nlyte are great to work with. They all are very professional and knowledgeable.
Cons
Conversion was very painful. Some data was not populated correctly, other data was dropped.
Converting from previous DCIM tool was painful. After the conversion, the users are content with it.
If you have a problem, they might call it a feature request and it will never get looked at again. If you see something in their demos, it will probably cost another 50k.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Take the Time to Make Your Job Easier

Reviewed 2 years ago

Nlyte has revolutionized my day to day work and made communications and simple data requests so much easier. The efforts to load the Nlyte with data was a significant challenge, but was absolutely worth every moment spent. Training is recommended for effective use, because Nlyte in not immediately intuitive to use in all its modules. While some may consider this a con, I considerate it a feature as protecting the integrity of the Nlyte database is a major concern and Nlyte walks a line between ease of use protecting data from changes by a novice.

Pros

Nlyte provides a comprehensive source to help me answer all of the questions that customers ask involving data center services. Mundane asset information is easily searchable, while diagrams and pictures are immediately available to facilitate descriptions to customers who may never actually set foot in the data center. Nlyte is a resources that has improved the communication of my enterprise for every person that needs to know anything about physical hardware to get a task done.

Cons

Loading the data that Nlyte will use is a significant undertaking. While Nlyte provides this as a service, security concerns kept my enterprise from taking advantage. At least 1200 hundred man-hours were spent to load the information from 10,000 assets, just to give an idea of the scope of implementing this solution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DCIM, Promices kept and a quatum increase in removing the curtains of data center mysteries.

Reviewed 2 years ago

The level of data collection required is a few orders of magnitude higher and the effort to collect was anticipated and has greatly improved our current processes in going to a digital development posture versus having to make trips into the hosting centers and reduced our associated risk.

Pros

once acclimated, you can see through the various tables how your hosting center is built from a micro level. Power from the Utility down to the switched outlet with audit trails, to all the interdependencies of the loaded software, data connections and management with move plan-o-grams to give the techs.

Cons

As with most of these applications it is very cerebral in being able to visualize your environment in the forms presented, initial user training is a real paradigm shift for those who don't live in the cabinets. If it had a graphical drag and drop creation methodology that would help a lot toward user intuitiveness of operation. Wish list? direct DWG import for rooms would be nice.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Overpriced, mediocre product with poor support

Reviewed 4 years ago

This software is overpriced. Nice idea, poorly implemented and even more poorly supported.

Pros

Very customizable, however you have to customize about everything. Nice idea for a product, but poorly implemented, worsely supported and highly over priced

Cons

Support has a slow response time. Everything has to be customized and support is not much help. Manuals are poorly written. If you have a problem, they might call it a feature request and it will never get looked at again. If you see something in their demos, it will probably cost another 50k. They like to charge and overcharge for everything. If you make the mistake of buying this product, you will need an internal team to support it for all the "tweaking" and verifying that will need to be done to actually use the product. Highly NOT recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brought us into the light

Reviewed 2 years ago

The system our service provider uses to track our data center assets is very antiquated and poorly built in-house. Adopting Nlyte brought us into the 21st-century by giving us the tools and capabilities that should be standard across the industry for all data center service providers and colocation customers.

Pros

The ease of visualizing our data center assets to customers and administrators offsite, and tracking our cabling configuration between the assets.

Cons

Either there’s no ability to open a new service request through Nlyte directly from the asset page, or it’s not intuitive to see how that could be enabled.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best DCIM tools on the market.

Reviewed 4 years ago

I would recommend this tools to any company interested in getting a complete CMDB tool. I would suggest that they speak to other customers using the product to get a real view on what Nlyte can provide. I seen the other negative review and I am not sure they received the good review of the product line. I also would like to say that Nlyte is not like the big players offering the same solutions. They are able to provide better support and updates quicker than the larger player in the industry. I like that I can speak to the CTO of the company at any time and share my ideas and feedback.

Pros

I have been a Nlyte customer for over 5 years and I am using it's asset management and environmental monitoring tools (NAO & NEO). I have both integrated into my CMBD allowing me to pass CI data and providing updated records for ticket resolution. I like the easy of use related to customizing the applications. I also find the support to be very responsive and knowledgeable.

Cons

Would like to see easier integration related to API configuration. I have seen other apps and they also have the same challenge.

Nlyte DCIM FAQs and common questions

Q. What type of pricing plans does Nlyte DCIM offer?

Nlyte DCIM has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Nlyte DCIM?

Nlyte DCIM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Nlyte DCIM support?

Nlyte DCIM supports the following languages:
English


Q. Does Nlyte DCIM offer an API?

Yes, Nlyte DCIM has an API available for use.


Q. What other apps does Nlyte DCIM integrate with?

Nlyte DCIM integrates with the following applications:
ServiceNow


Q. What level of support does Nlyte DCIM offer?

Nlyte DCIM offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support

Common Nlyte DCIM comparisons

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