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Open DevOps
Open DevOps is mission control for your DevOps toolchain.
(8)
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Jira
GitLab
Wrike
Recommended
Marek T.
Financial Services, 1-10 employees
Used weekly for 6-12 months
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Overall, my experience with Open DevOps was highly rewarding. The platform provided a comprehensive set of open-source tools and resources for implementing DevOps practices. It enabled efficient collaboration between development and operations teams, facilitating faster and more reliable software delivery. The vibrant community and frequent updates ensured access to the latest advancements in the DevOps landscape. Although there were occasional challenges with learning certain tools, the overall experience with Open DevOps was positive, empowering teams to adopt modern software development practices and drive continuous improvement.
One of the things I liked most about Open DevOps was its extensive collection of open-source tools and resources. The platform provided a wide range of DevOps-related solutions, including continuous integration, deployment automation, configuration management, and monitoring. The availability of these tools in one centralized platform made it convenient for developers and operations teams to collaborate and streamline their workflows. Additionally, the active community support and frequent updates ensured access to the latest features and improvements.
While Open DevOps had many positive aspects, one thing I liked least was the learning curve associated with some of the tools and technologies it offered. As an open-source platform, there were instances where the documentation or support resources for certain tools were limited or less comprehensive. This required additional effort and research to fully understand and implement those tools effectively. It would be beneficial to have more detailed documentation and user-friendly guides to support users, especially those who are new to specific technologies.
Parth K.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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The complete development process can be managed with a variety of features and tools, from source code management to deployment and monitoring. Interaction with a variety of external tools and services to increase its flexibility and capabilities. It is a strong and customizable platform that provides a number of tools and services to support DevOps procedures.
It has a customizable architecture that supports a variety of procedures for development and deployment. The software development lifecycle is automated at various phases, enhancing teamwork between the development and operations teams. It provides a useful and effective technique for developing, delivering, and overseeing cloud-based applications.
When there are many users using this portal, it could be very slow. For some more complicated tasks, it can be challenging to use. It can be necessary for team members to take pricey training courses and learn new abilities.
Sivajee B.
Information Technology and Services, 5,001-10,000 employees
Used daily for 2+ years
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I loved everything about Jira. It's a one tool every developer knows and one tool everyone should use
The customization and features it has are awesome. We can do lots of project management things with Jira. Definately one should try for their projects. This is the best among all project management tools
I really don't like much their UI. It can be improved. Especially in latest version of their UX, the navigation sucks.
Nirav S.
Automotive, 501-1,000 employees
Used daily for 1-2 years
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Jira is a very popular tool amongst product managers and developers. Thus, a lot of the people in your team might already know how to use the tool and hence you do not need to train the team.
1. Works like bug tracking tool 2. Efficient project management tool 3. Easily assign the issue to anyone 4. Easy to search any existing story 5. Drag each of the stories into a single spring. You can prepare sprints in minutes if you have already created stories. All you need to do is assign a timeline to the sprint.
1. It is a complicated and heavy tool. Thus, it needs dedicated tech personnel to manage the same. 2. There are cheaper alternatives in the market.
Simon S.
Computer Software, 51-200 employees
Used daily for 6-12 months
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Working on jira is very easy, and makes all the work organized, I like to use it because it keeps track for everything, every ticket and comment and changes.
When I started using Jira, it was the first time I was in an Agile environment, it was perfect, the best features are the backlog, how to track tickets, and how to manage sprints, also the relations tickets is also important because sometimes tickets are dependent from other tickets which Jira makes it clear and visible.
Free tier lacks a lot of featuers, and some small teams don't need a big plan
Gaurav S.
Automotive, 10,001+ employees
Used daily for 1-2 years
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We have been using Atlassian Jira and other Atlassian products in our project for more than 3 years now. Its been a pillar for us to track overall project journey, right from tracking small subtasks to huge milestones. This tool is best for scrum master to have a single screen shared during scrum calls and thats enough. This tool is been used here as a multi-purpose tool for agile development, project management, collaboration, issue/bug tracking, backlogs and development tracking. So I would say this is one of my favourite tool while working in this DevOps culture and I would definitely recommend to have this tool in each project lifecycle.
1. Supports Issue tracking, task management, project management and collaboration. 2. Easy to create user stories, divide into sub tasks, track the progress of the tasks, label, categorize and prioritise tasks and we can get a complete picture of project goals. 3. Supports different reporting such as burn down/up charts, velocity charts, estimation, etc. 4. Out of the box many integrations, including atlassian confluence and bitbucket integration. 5. Highly customisable dashboards and supports sprints and kanban boards. 6. Task notifications and linking of tasks to other dependent tasks.
1. Sometimes it takes very long time to refresh/load the board. 2. Quite a learning curve since lot of features and sometimes becomes complex for new users. So initially its kind of time consuming to put efforts in learning the tool. 3. Sometimes get unknown token error and then we have to reload a page.
Arzu Ö.
Computer Software, 11-50 employees
Used daily for 1-2 years
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We use Jira on our own servers. We benefit from many features such as task management, agile, and kanbans. It also simplifies our sprint planning processes. I like the epic and story features the most. Moreover, if you use it on your own server, it is so easy to customize as you wish. Especially, it provides you great documentation, and when a new member joins the team, they can easily adapt to the whole process through the issues in Jira. We use Confluence for our documentation processes, it is especially useful for our technical documentation processes.
Easy team task tracking, efficient sprint planning, and organized confluence. All and more is very easy to use and adapt. Epics and stories help you to divide the project into parts and assign divided tasks within the team. In this way, you can follow all of the elements of a project in detail. And no step escapes from your attention. You can also distribute the workload very planned and provide team collaboration.
Sometimes connection is low. But overall, it's really beneficial.
Arshad A.
Insurance, 201-500 employees
Used weekly for 1-2 years
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We use it for project managment with our code repository linked to it and its working excellently for us. All what we needed.
It is very easy to learn. When I started first I thought it will be difficult but this wasn't the case. There are loads of features and options to explore and work with that makes your daily job of project management so much easier.
Integration tools need a little more work.
Steve H.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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It has been an incredibly powerful tool for task management across multiple teams in multiple organisations, including vendors
It is visually impactful and makes task management very quick and easy at Daily Scrums
It seems to be resource hungry and can be slow to refresh on some days
Brian K.
Automotive, 1,001-5,000 employees
Used daily for 1-2 years
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It was good enough for basic project management and reporting. However when I needed to do something that was not out of the box it was very cumbersome and required a lot of my time.
Web based product that was easy to deploy
Building automation was very cumbersome and did not always work. For example I spent way more time that expected to build a simple automation trigger that when a scope item is closd, all the children tasks under it should close.
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
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i really was amazed when i began working with jira,it has alot and i mean alot of features. As a developer the most important for me was Ajile boards and how it's effective in sprint planning and working with scrum. also bug reporting and fixing became easy,and also you can make integrations with many apps and tools like slack ,github and many more. how over due to so much features you might get lost in the beginning, if you dan't know where to start. but never the less ,i highly recommend it for any one in the tech field specially developers and busines people.
i really was amazed when i began working with jira,it has alot and i mean alot of features. As a developer the most important for me was Ajile boards and how it's effective in sprint planning and working with scrum. also bug reporting and fixing became easy,and also you can make integrations with many apps and tools like slack ,github and many more. how over due to so much features you might get lost in the beginning, if you don't know where to start. but never the less ,i highly recommend it for any one in the tech field specially developers and busines people.
the UX is not very appealing and could use more work. maype more seperation between features
Adam B.
Design, 201-500 employees
Used weekly for 2+ years
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As a designer, I use Jira to work with product manager and developers to collaborate for product development and it's been great to us as long as there are people dedicated to setting up an existing/new process and maintaining it.
Full control over every angle of the process. The UI/UX of Jira is getting better and better over time
Requires a lot of time setting up the process and maintaining it. Training is almost a must if you want anyone to understand how to use it correctly. The performance of Jira in web browsers can be quite poor from time to time.
Robert B.
Design, 10,001+ employees
Used daily for 6-12 months
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Overall it's a good product. It does alot more than you would think. We have even used some of the templates it comes with to develop our own internal processes.
I like the ability to control workflow, tasks and resources. It's a great way to keep a team organized and on schedule. Integrates nicely with other development tools and has an easy to use interface. Most users coming from other similar tools can hop right in.
We are currently still using Dev Ops for our repositories. This tool needs the ability to push and store changes and versions of files.
Verified reviewer
Commercial Real Estate, 5,001-10,000 employees
Used daily for 2+ years
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Excellent cloud tool available for service desk tickets/ resolving and customizing the needs
It is a brilliant tool for both tech savvy or even otherwise and We have been using in our company over few years and we have customized to suit our needs very easily and good customer support
Integrating with external tools could be tricky and not much support available online and could be done better
Charlotte D.
Logistics and Supply Chain, 51-200 employees
Used daily for 6-12 months
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I've had a mostly positive experience with JIRA, however there are a few things that JIRA could be doing better given the relatively high price tag--I would like to be able to do more customized reports/dashboards, and I would like to be able to create JIRA filters with stronger capabilities
Ease of use for both business (access mostly front-end reports, dashboards & Confluence) and developers (access mostly JIRA boards)
I'm currently trying to work with our developers to integrate Azure DevOps (where the code is housed) to JIRA in order to track code and link code with JIRA stories that are worked on. The apps to do this in the JIRA app store aren't great and we're encountering more issues than we expected. It seems as though JIRA integrates with a (soon-to-be) outdated version (might be using the wrong words) of Azure DevOps that my team no longer uses.
Mark C.
Financial Services, self-employed
Used daily for 2+ years
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Fantastic. Easy to use. Not that I enjoy getting or dealing with bugs, but at least when we do, I can focus on the code problem and not with how to enter or manage the issue. Jira makes it easy!
Easy to use and follow. It doesn't bog down with too much process. And the process can be built as you want it.
Took a while to get use to where the + button was for adding a case.
sanjana r.
Hospital & Health Care, 10,001+ employees
Used daily for 2+ years
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Overall it is beat suited for an Agile development team to track their stories being completed smoothly in a sprint cycle if your team follows Sprint SDLC.
It is easy to customize your own team board for managing the user stories/bugs during a Sprint. It helps to keep the development team and Product team on the same page about the progress of the sprint. It is easy for the product team to view the history of a ticket and tag people in their comments if they have any update or questions. The flow of ticket and child-tasks across the board from "To-Do" to "Done" is very easy. You can create your own dashboard and offers built-in bar graphs or pie chart demonstration. The mobile version is smooth to use as well. Defect management is very easy. It's integration with TestRail, Confluence, Octopus and TeamCity works like a charm for the need of my project.
The UI gets a bit overwhelmed because it tries to display all your columns in a single landscape view. Accessing an old completed story or a closed story can be a pain.
Zach M.
Computer Software, 10,001+ employees
Used daily for 2+ years
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A lot of developers integrate JIRA with their development cycle and consider it a necessity. Also we have many support teams in the organization that utilize JIRA as well.
JIRA tickets are easy to follow and it’s not clunky like r”Remedy or Siebel. The ability to integrate with GitHub Crucible etc is also nice.
Enabling some plugins causes performance issues in our system and Atlassian wasn’t able to help us get root cause. I wish you could comment to specific comments like in Microsoft Teams within a JIRA ticket.
Mandira D.
Computer Software, 10,001+ employees
Used daily for 2+ years
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We have used Jira as CICD tool. It's easy to integrate. Easy to track project goals.
Jira is a great product for not only CICD but also tracking of project
Looks complex to use sometimes. Menus are not always user friendly
Aaron R.
Information Technology and Services, 1-10 employees
Used daily for 6-12 months
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We use Jira as a kanban/agile project management tool in software development. The workflow is well understood by most developers and onboarding new team members into our system is a breeze. It is good at tracking projects and managing sprints.
As an SDLC management tool it excels. It's designed from the ground up for tracking user stories, tasks, epics, sprints, etc. in large organizations. It is excellent for cross functional team collaboration and really shines in a mature environment that doesn't change frequently or quickly. It is continuously improving and it is obvious that the JIRA team is very proactive and dedicated to staying ahead of the competition in features and services.
It is overkill for smaller teams or products that are very early in their life. When projects and teams are very dynamic, Jira projects become bloated, cumbersome, and fragmented. This product really is suited for larger, mature organizations that already have strong procedural discipline and rather monolithic approval/decision making. I know it's supporting agile methodology but really it's rigidness is more aligned with waterfall type management.
Ryan N.
Information Technology and Services, self-employed
Used daily for 1-2 years
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It is pretty good... not a lot of bugs and things like that. It just ended up costing to much for the functionality. I pay one price for ALL tools on Azure DevOps - including a full deployment pipeline. This is drastically missing in JIRA.
It is pretty decent for running a team. If you don't really care about devops much, it is a perfectly good tracker.
I hated getting nickled and dimed with integrations for documentation (confluence) and source repository (bit bucket). It is also missing a lot of usability features that they just haven't kept up with in the lines of sorting and searching.
David K.
Design, 1,001-5,000 employees
Used daily for 2+ years
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It often feels clunky to use, but it is useful for collaborating with developers and tracking development efforts. However, there's still plenty of room for improvement.
It has a good API, good integrations, is highly customizable, and is pretty good at tracking features, bugs, and backend tasks.
Navigation is cumbersome and its often difficult to access various functionality. Their search is powerful, but geeky and difficult to use; a simple universal "search everything" box as the default would be better than their syntax-heavy search approach. However, the most frustrating aspect for me is the total lack of label management (labels are Jira's version of tags, but they are not editable as relational objects). Some development teams also try to use it as a project management tool and it just isn't great for that.
Gordon W H.
Design, 11-50 employees
Used daily for 2+ years
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At a basic level, the product is fantastic. It allows for the collection and organization of information that Product and Project Managers, QA folks and developers can all leverage and understand very easily and collaborate one.
Having worked with several QA and development teams, Jira is a fantastic tool which can be tailored to fit just about any software development project. I enjoy that the standard feature set is powerful and easy to setup, but it can also be expanded upon using custom programming or third-party extensions. Given the product's prominence in the marketplace, it's easy to get started with a new project and quickly get the entire team on the same page in capturing bugs, tasks and feedback and moving work through a process.
As flexible as the system is, there are times where Jira simply isn't able to accomplish a task in the most straightforward way. As a project planner, the number of organizational levels (Epics, Stories, Tasks and Bugs) can seem like an appropriate amount, but each of these levels need to be customized in order for the system to meet the fundamental requirements jira has in place out-of-the-box. What I least about Jira is that is seems to have an "attitude" about how work/tasks should be organized. As soon as you encounter something that is not in line with that attitude, you end up needing to tweak a lot of little things in order to get the result you want.
Verified reviewer
Management Consulting, 51-200 employees
Used daily for 1-2 years
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Jira has helped us with the following: - Tracking issues at all levels, from task to epic - Maintaining a prioritised backlog - Allocating work to development sprints and developers - Tracking work assignment to releases It needs work in terms of usability but is really powerful and has helped significantly.
Jira is a one stop shop for tracking all issues we're working on, from bugs and tasks, to users stories and epics. The tool can be customised lots so can easily be set up to suit your team's needs - different fields, workflows etc. It's been a crucial part of ensuring that all requirements are captured, not lost and that our development, testing and release activity is smoothly managed. Confluence is a great part of Jira too and has replaced clunky document management on cloud based storage solutions or, even worse, someone's desktop..
I feel that Jira is not the most user friendly. It took a long time to become really comfortable with it. There are a fair few inconsistencies throughout the system too - e.g. releases can be called releases, versions, fix versions... little things like this just make it a bit harder to adopt. While Jira is a reasonably complete solution, my team still finds themselves reverting to spreadsheets and capturing info outside of Jira from time to time.
Brandon M.
Consumer Services, 201-500 employees
Used daily for 2+ years
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If you have an agile team (developers, marketers or anything) this tool is second to none. Getting an entire company working with an agile mindset and using this one tool will yield unheard of results.
We're a marketing team but use scrum development rules applied to marketing and JIRA has been an amazing, customizable tool for that. Automating workflows has been really powerful. Tracking points has made us far more efficient than we otherwise would be. It's greatest strength translates into it's greatest weakness. When you pack so much power and methodology into one tool it becomes a much more niche product built for specific people and can seem difficult to use. But, that's what we love about it. One you learn it, it changes the game.
In order to use JIRA you need someone or multiple people that really understand agile development and scrum to make it work. Otherwise, you won't be able to leverage it's power.