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Open DevOps is mission control for your DevOps toolchain.
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Recommended
Arzu Ö.
Computer Software, 11-50 employees
Used daily for 1-2 years
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We use Jira on our own servers. We benefit from many features such as task management, agile, and kanbans. It also simplifies our sprint planning processes. I like the epic and story features the most. Moreover, if you use it on your own server, it is so easy to customize as you wish. Especially, it provides you great documentation, and when a new member joins the team, they can easily adapt to the whole process through the issues in Jira. We use Confluence for our documentation processes, it is especially useful for our technical documentation processes.
Easy team task tracking, efficient sprint planning, and organized confluence. All and more is very easy to use and adapt. Epics and stories help you to divide the project into parts and assign divided tasks within the team. In this way, you can follow all of the elements of a project in detail. And no step escapes from your attention. You can also distribute the workload very planned and provide team collaboration.
Sometimes connection is low. But overall, it's really beneficial.
Piotr P.
Computer Software, 51-200 employees
Used daily for 2+ years
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As a tester, I am using Jira daily. My main activities are creating/updating bug tickets, updating task statuses, arrange and planning my future work. Jira is a great tool, on a basic level, it is intuitive to use. A huge amount of functionalities that are built in and integrated make work much more efficient. Bug and task tracking are easy and quick. Everyone with access can check what is the progress...
A great number of functionalities. On the basic level is intuitive. Vast possibilities for adaptation and customization. Rather easy to integrate with other apps. A huge number of plugins. Customer service - in terms of personal help to do something
Some features are limited (e.g. filtering) Customer service - in terms of requests to add new/change existing functionalities. Rather high price
Brian K.
Automotive, 1,001-5,000 employees
Used daily for 1-2 years
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It was good enough for basic project management and reporting. However when I needed to do something that was not out of the box it was very cumbersome and required a lot of my time.
Web based product that was easy to deploy
Building automation was very cumbersome and did not always work. For example I spent way more time that expected to build a simple automation trigger that when a scope item is closd, all the children tasks under it should close.
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
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Open DevOps is an excellent platform for modern software development and deployment. It is highly recommended for teams looking to improve productivity, collaboration, and the quality of their products. The integration of tools such as version control, continuous integration and deployment, task management, project planning, task progress tracking, and status tracking into a single platform enhances productivity and makes it easier to manage complex projects efficiently.
Based on the feedback from developers and teams, the most appreciated feature of Open DevOps is its comprehensive nature, which offers a wide range of tools and functionalities for modern software development and deployment. Developers can leverage the platform for version control, continuous integration and deployment, task management, project planning, task progress tracking, status tracking, and more, all in one place. This integration of tools and functionalities in a single platform enhances productivity and collaboration among team members, making it easier to manage complex projects efficiently.
This can be a challenge for new users who are not familiar with the tools and technologies used in modern software development and deployment. Additionally, some users may find the pricing of Open DevOps to be relatively high, especially for smaller teams or startups with limited resources.
Roshni K.
Media Production, 1-10 employees
Used daily for 6-12 months
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The scrums boards are a delight to the heart while beginning each day of work. Work of software developers has become easy. Workloads can be fitted in a scrum board to manage the tasks effectively. It gives a view to keep a check on the completeness of individual work.
Sprint planning is easy and very helpful. Productivity is enhanced many folds after using this. Team work becomes stronger Easy to convey things between a team Easy to track team member's work Team performance becomes efficient Integration with tools makes the tasks efficient to process Product road map made easier than ever Used by software developers of Expedia
Certain limitations are:- In the beginning it is difficult to get used to it. Collaboration feature is missing It is basically made for software developers. A little expensive In the beginning managing tasks can be a challenge
Charlotte D.
Logistics and Supply Chain, 51-200 employees
Used daily for 6-12 months
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I've had a mostly positive experience with JIRA, however there are a few things that JIRA could be doing better given the relatively high price tag--I would like to be able to do more customized reports/dashboards, and I would like to be able to create JIRA filters with stronger capabilities
Ease of use for both business (access mostly front-end reports, dashboards & Confluence) and developers (access mostly JIRA boards)
I'm currently trying to work with our developers to integrate Azure DevOps (where the code is housed) to JIRA in order to track code and link code with JIRA stories that are worked on. The apps to do this in the JIRA app store aren't great and we're encountering more issues than we expected. It seems as though JIRA integrates with a (soon-to-be) outdated version (might be using the wrong words) of Azure DevOps that my team no longer uses.
Robert B.
Design, 10,001+ employees
Used daily for 6-12 months
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Overall it's a good product. It does alot more than you would think. We have even used some of the templates it comes with to develop our own internal processes.
I like the ability to control workflow, tasks and resources. It's a great way to keep a team organized and on schedule. Integrates nicely with other development tools and has an easy to use interface. Most users coming from other similar tools can hop right in.
We are currently still using Dev Ops for our repositories. This tool needs the ability to push and store changes and versions of files.
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for 1-2 years
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Good tool for project managers and developers/analysts. Meets all modern requirements of a project management tool.
self explaining, a lot of ways to customize to meet your requirements in the project. Not only useful for project managers, but also for developers/analysts.
I have seen several instances and the tool seems to work a bit slow overall. Also when multiple users work on the same item simultaniously there are issues sometimes. Dark theme is totally missing.
Verified reviewer
Computer Software, 10,001+ employees
Used daily for 1-2 years
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Very useful , easy to use and track and monitor project management activities
We used Jira every day for development and Product management for creating, assigning and updating tickets ,user stories and tasks.
Though it's A very useful and easy to use and riched with features but scrum methodology I think Azure devops board is far better in sprint management
Gordon W H.
Design, 11-50 employees
Used daily for 2+ years
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At a basic level, the product is fantastic. It allows for the collection and organization of information that Product and Project Managers, QA folks and developers can all leverage and understand very easily and collaborate one.
Having worked with several QA and development teams, Jira is a fantastic tool which can be tailored to fit just about any software development project. I enjoy that the standard feature set is powerful and easy to setup, but it can also be expanded upon using custom programming or third-party extensions. Given the product's prominence in the marketplace, it's easy to get started with a new project and quickly get the entire team on the same page in capturing bugs, tasks and feedback and moving work through a process.
As flexible as the system is, there are times where Jira simply isn't able to accomplish a task in the most straightforward way. As a project planner, the number of organizational levels (Epics, Stories, Tasks and Bugs) can seem like an appropriate amount, but each of these levels need to be customized in order for the system to meet the fundamental requirements jira has in place out-of-the-box. What I least about Jira is that is seems to have an "attitude" about how work/tasks should be organized. As soon as you encounter something that is not in line with that attitude, you end up needing to tweak a lot of little things in order to get the result you want.
Debodirno C.
Information Technology and Services, 201-500 employees
Used daily for 2+ years
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It is undoubtedly the best thing ever introduced for project managers! For developers like us, it saves us a lot of headache to do things systematically, rather than spending time on Excel sheets.
Perfect for resource management and issue tracking, good for project managers to find out where the team is spending maximum time and helps in bandwidth allocation, understanding team velocity. With the Atlassian Suite, Jira + Confluence is a deadly duo.
Very slow! The dashboards are not fast. Also, for milestone tracking, percentage completion is not very well implemented as well as time spent does not get that much of visibility.
Mark C.
Financial Services, self-employed
Used daily for 2+ years
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Fantastic. Easy to use. Not that I enjoy getting or dealing with bugs, but at least when we do, I can focus on the code problem and not with how to enter or manage the issue. Jira makes it easy!
Easy to use and follow. It doesn't bog down with too much process. And the process can be built as you want it.
Took a while to get use to where the + button was for adding a case.
Verified reviewer
11-50 employees
Used daily for 2+ years
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Jira helped us to more easily manage multiple teams of software developers and gather feedback from end users for several large applications that we were developing which were at various stages of completion and usability. We were able to use our available resources in a much more optimal and seamless manner, which helped us to complete projects and resolve issues more quickly, easily track the status of specific tasks across multiple projects/teams and monitor productivity at various levels. Ultimately, this allowed us to both reduce development costs and complete our projects more quickly which in-turn increased our business revenue.
Jira is a very powerful tool for managing teams of software developers working on one, or even multiple projects simultaneously. It is very robust and feature-rich, with features such as setting up/managing individual tasks, coordinating development efforts across tasks/developers to maximize team productivity, managing/tracking issues & bugs, gathering feedback from non-technical users via Jira user...
Given the robust features and functions that Jira supports, there's a lot of depth and breadth to the software, so it can be somewhat complex and confusing to newer users, especially those who haven't worked much with project management tools previously. For project managers who are leading multiple teams simultaneously, things can get a bit overwhelming because the email notifications and project alerts can quickly start to become excessive, and there's no way to consolidate notifications across projects/teams.
Mohd N.
Real Estate, 51-200 employees
Used daily for 2+ years
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I have been using Jira for the past 3 years both as an administrator where I manage and optimize its performance and on the other hand I have also creating projects, workflows, screens and users. Jira is very helpful for those organizations also who wants to track their releases whether its small or big, or short term or long term. Jira provides facilities through which users can log in the timeline...
Supports integration to most of the developer's tools Complete freedom to design your own workflow and screens An automated ticketing system can also be generated with its Command line interface and workflow Customer Support is one of the best in the corporate industry Multiple tools have given at user end to make admin changes easily like, Restarting tomcat, re-indexing or integration with SVN, git.
Expensive for businesses who are medium size Upgradation of the software from one version to another requires real IT skills If you want to keep Jira running smoothly it has the indexing feature to make it faster but sometimes those index gets corrupted and no one can help in restoring those data.
Petr L.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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every company processes, vacation, home office, code revision, bug system, approve processes etc.
Completely business integration, the only one system which we use to every processes in the company
archive of project without indexing in the basic server version not only in the datacenter, it is very, very expensive
Martín C.
Consumer Electronics, 1,001-5,000 employees
Used daily for 2+ years
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I've been using JIRA since I got my first corporate job, and while I saw it improve in many areas there are some other ones that seems to be totally neglected, but worst, looks like management is decided to push down your throat stuff to force you use the app in the way they want you to use it. By far the worst thing I see is the need to learn its query language in order to fully leverage the awesome functionality that the search feature has. Second, it's absolutely developer oriented so using it for Ops has a lot of friction. All in all, while I'm very used to it since I've been learning its ways - and quirks - through the years, I'd like to have the opportunity in the future to work with something different as JIRA, with all its goodness, never really cut it for me.
- Everything-and-the-kitchen-sink approach that caters almost all enterprise users. - Fully extensible through plugins - Allows deeply integrations within different teams - Without doubt, helps boost productivity
- Some of the best features are hard to find - This is the worst one: there's no way to leverage the fully potential of the Search functionality without learning it's own querying language -- which is totally nuts because this should be dead simple to use - The iOS companion could have some love by extending the application functionality. In it's current state, besides some light editing, it is mostly a view-only app, which makes it unusable when you're away from your computer
Mandira D.
Computer Software, 10,001+ employees
Used daily for 2+ years
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We have used Jira as CICD tool. It's easy to integrate. Easy to track project goals.
Jira is a great product for not only CICD but also tracking of project
Looks complex to use sometimes. Menus are not always user friendly
Verified reviewer
Management Consulting, 51-200 employees
Used daily for 1-2 years
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Jira has helped us with the following: - Tracking issues at all levels, from task to epic - Maintaining a prioritised backlog - Allocating work to development sprints and developers - Tracking work assignment to releases It needs work in terms of usability but is really powerful and has helped significantly.
Jira is a one stop shop for tracking all issues we're working on, from bugs and tasks, to users stories and epics. The tool can be customised lots so can easily be set up to suit your team's needs - different fields, workflows etc. It's been a crucial part of ensuring that all requirements are captured, not lost and that our development, testing and release activity is smoothly managed. Confluence is a great part of Jira too and has replaced clunky document management on cloud based storage solutions or, even worse, someone's desktop..
I feel that Jira is not the most user friendly. It took a long time to become really comfortable with it. There are a fair few inconsistencies throughout the system too - e.g. releases can be called releases, versions, fix versions... little things like this just make it a bit harder to adopt. While Jira is a reasonably complete solution, my team still finds themselves reverting to spreadsheets and capturing info outside of Jira from time to time.
Nirav S.
Automotive, 501-1,000 employees
Used daily for 1-2 years
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Jira is a very popular tool amongst product managers and developers. Thus, a lot of the people in your team might already know how to use the tool and hence you do not need to train the team.
1. Works like bug tracking tool 2. Efficient project management tool 3. Easily assign the issue to anyone 4. Easy to search any existing story 5. Drag each of the stories into a single spring. You can prepare sprints in minutes if you have already created stories. All you need to do is assign a timeline to the sprint.
1. It is a complicated and heavy tool. Thus, it needs dedicated tech personnel to manage the same. 2. There are cheaper alternatives in the market.
Omar S.
Computer Software, self-employed
Used daily for 2+ years
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Tracking issues that allow us to tracking bugs between developer and tester.
It is generally a good app, but it lacks the most basic feature, requiring me to use a laptop instead. The app would function for me if there were a copy issue URL button like the one next to the ticket number on the web version. Due to my habit of sending and referencing tickets across Slack, the lack of the ability to copy the URL to the clipboard makes this app nearly useless for about 90% of my needs.
Brandon M.
Consumer Services, 201-500 employees
Used daily for 2+ years
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If you have an agile team (developers, marketers or anything) this tool is second to none. Getting an entire company working with an agile mindset and using this one tool will yield unheard of results.
We're a marketing team but use scrum development rules applied to marketing and JIRA has been an amazing, customizable tool for that. Automating workflows has been really powerful. Tracking points has made us far more efficient than we otherwise would be. It's greatest strength translates into it's greatest weakness. When you pack so much power and methodology into one tool it becomes a much more niche product built for specific people and can seem difficult to use. But, that's what we love about it. One you learn it, it changes the game.
In order to use JIRA you need someone or multiple people that really understand agile development and scrum to make it work. Otherwise, you won't be able to leverage it's power.
Donald T.
Government Administration, 1,001-5,000 employees
Used daily for 2+ years
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JIRA allowed comprehensive communications between various departments (i.e. designers, developers, graphics, testing, QA) so that everyone knew the status of "events" real-time.
In my role as a Project Manager for software development, the developers used JIRA to manage the development cycle and we jointly use JIRA for problem reporting, testing, quality control and resolution. JIRA provided and tracked the information between groups so there was no confusion as to the status of a particular issue or trouble ticket. The ability to review "tickets" and see the status was very beneficial from a management perspective.
There was somewhat of a learning curve just to get started but that improved with repetition. Although I was not directly involved with setup and configuration, that seems to be a little more complex than originally though.
Allison W.
Insurance, 11-50 employees
Used daily for 2+ years
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JIRA allows me to run / monitor software development projects with a team of 6 developers. It helps keep everyone on-task as well as gives me the opportunity to plan into the future sprints. As a certified SCRUM Product Owner I also love the ability to output cards for each job / task. I also love that JIRA is linked with Confluence to help us document changes that are made as well as HipChat to keep our teams talking constantly.
I love JIRAs ability to interact with both HipChat and Confluence. I also love the ability to run 2 week sprints with my team and easily see the progress of each of their tasks.
"JIRA Spam" - I am an admin user at my current job and enter a lot of the tasks myself. Due to that I am a 'watcher' on most all of our tickets. I would prefer to receive less email communication regarding the status updates of each task. There are so many emails that they tend to be ignored due to over communication.
Andrew R.
Computer Software, 51-200 employees
Used daily for 1-2 years
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We moved from homegrown bug tracking to JIRA and the benefits were immediate and huge. The functionality, customization, search and speed of the system was so much better than the system it replaced. The learning curve was short for many and the increases in visibility across the organization made the development function much more transparent. JIRA was used to ramp up our agile development approach and with the right leadership we made great gains here too in terms of cultural change and code delivery speed.
Visual, real-time, fast. Great for logging, tracking and monitoring bugs and enhancements. Great search functionality. Made project management much easier with greater visibility of workload and any issues that are stuck or blocking progress.
My organization tried to use JIRA for bottom-up project planning by defining features, applying estimates, linking etc. This level of deconstruction didn't always fit well with how developers work and ignored the big picture in some cases. The result was massively overestimated timelines and overwhelm for the team.
David K.
Design, 1,001-5,000 employees
Used daily for 2+ years
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It often feels clunky to use, but it is useful for collaborating with developers and tracking development efforts. However, there's still plenty of room for improvement.
It has a good API, good integrations, is highly customizable, and is pretty good at tracking features, bugs, and backend tasks.
Navigation is cumbersome and its often difficult to access various functionality. Their search is powerful, but geeky and difficult to use; a simple universal "search everything" box as the default would be better than their syntax-heavy search approach. However, the most frustrating aspect for me is the total lack of label management (labels are Jira's version of tags, but they are not editable as relational objects). Some development teams also try to use it as a project management tool and it just isn't great for that.