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Recommended
Kristi K.
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I started using JIRA with no training other than exposure as a user on another project. I had my project, actually multiple projects, up and going in no time. I manage a team of developers that all over the globe. The extent of the communication with my developers allowed by JIRA is what is most remarkable to me. There is never any question about tasks to be done or timelines to be met because of the transparency afforded by JIRA. My other favorite thing is the ability to compile my weekly reports for management. Simply put, it meets all of my project management and collaboration needs.
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Daniel K.
Computer Software, 10,001+ employees
Used monthly for 2+ years
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Bitbucket is probably the best tool I've used for source code management. The UI is amazing and it is very intuitive to use. I can't imaging using a different tool.
Easy to use Easy to understand
Free copy doesn't have all the features but still does a good amount
Dominik T.
Commercial Real Estate, 11-50 employees
Used daily for less than 6 months
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I’m reporting issues to it developers.
Cooperation with another teammate, task issue.
Little bit hard to use for me from sales department
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Financial Services, 1,001-5,000 employees
Used other for less than 6 months
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As the title says, I would call this an enterprise level tool. For a company with 50+ developers, all needing to track bugs together, I think this tool would be great. For my team's use (about 10 developers), it seemed like too powerful of a tool for our basic needs.
It's a system dedicated to bug tracking. All metadata on the issue and team sharing needs are met with this tool.
Software is complex and has some learning curb. There's a lot of functionality and can be considered overkill or daunting for a small team that may just want to use it in a basic sense.
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Telecommunications, 51-200 employees
Used other for less than 6 months
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Overall it was an easy tool to use however eventually in our case this and the difficulty our developers had with the back end was the end of it for us.
We really enjoyed the formatting of Jira. It felt like it had a way easier usability than some other more popular CRM's. It didn't feel too overcomplicated and that made it efficient as a tool.
Due to its relative simplicity in features and usability it did leave us lacking certain things we required. Our developers had an awful time dealing with the back end of the system as well.
pawan j.
E-Learning, 51-200 employees
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We use jira to collaborate with various software developers in order to create new exciting edutech tools for students
The best feature of this application is bug testing which allows the developers to find out any problems in the application before it is launched for use in the business.
It is difficult for a non technical person to monitor the activity of the devops team specially during integration of an new software tool.
Sara R.
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
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Being able to track and follow bugs is the best part of the software. I can ask the developers when a ticket will be completed and see how long it has been open.
I like the ticketing system the best because you are able to track, comment and set the priority of a bug
I find that sometimes hard to find the functions you need and I am searching around to locate simple things. I also think that some of the words do describe buttons aren't correct and end up clicking on something that is not what I want.
Scott A.
Marketing and Advertising, 1-10 employees
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We've been using JIRA for our company instead of Basecamp for a while now and I don't find it very user friendly. Our developers seem to love it and think it's great, but if you're not a developer I find it clunky.
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Michael K.
Events Services, self-employed
Used weekly for less than 6 months
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It's deep and software developers on my team seem to like it but so far it's not that intuitive.
The task management tracking function. I have received good feedback from my software development team but as a business project management tool, there may be a better option.
The use of new terms for old processes, i.e. Epic, Story, these are typically known as deliverables and requirements. Why complicate things?
Brandie A.
Financial Services, 11-50 employees
Used monthly for 6-12 months
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Overall, this seems to work well for developers. It does not work well for our marketing team.
I like that this software gets everybody THINKING ABOUT being on the same page. Just agreeing that we need a central source of information, priorities, and project management is helpful.
It's just not user friendly. I found it difficult to navigate, and I feel like I spend more time trying to get where I'm going than I do in other software.
Verified reviewer
Management Consulting, 1,001-5,000 employees
Used weekly for less than 6 months
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Muy recomendado, facilita mucho la gestión del proyecto y la organización de las actividades de cada miembro del equipo
Un gran número de funcionalidades, fácil de comenzar a utilizar pero grandes posibilidades a medida que aprendes a manejarlo y profundizas en su manejo
La atención al cliente, al principio puede costar hacerse a él si quieres hacer cosas complejas
Showing original review in Spanish. See translation
Michael S.
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We use JIRA throughout our organization, across 4 locations, 25+ projects and we have tens of thousands of tickets and millions of lines of code associated with the software we develop. Our organization would fall apart without JIRA and the integrated Atlassian software such as Confluence and BitBucket. Highly recommend JIRA to anyone looking to bring order to chaos.
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Verified reviewer
Computer Software, 1,001-5,000 employees
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Overall, when me and my team tried it, we liked it a lot, but ended up missing the simplicity of devops
It's a very powerful project management system. Everything that you would ever need is right there, under one roof, ready to handle teams of any size
The scope of the system makes it quite overwhelming at times. There's so many features, that it can be hard to figure out how to do one specific thing.
Satyadev S.
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JIRA is the main bug-tracking/requirement software. QA uses it to document bugs and keep track of the progress of a project. Developers use it to set tasks for themselves and monitor their progress. It is being used throughout the organization and it really helps with the transparency of the development cycle.
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Peter K.
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I am a software developer and I love using JIRA. When used in conjunction with the entire Atlassian suite of Confluence, Bamboo, and git tools, JIRA has led us to achieve substantial efficiency gains.
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Verified reviewer
Mining & Metals, 501-1,000 employees
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Great tools for managing project, exspecially in Abile/Devops
I'm just starting evaluating Jyra, I found it very powerfull tool for Agule/Devops, It helps me managing my project well.
Just starting using Jyra and none of the bad things found yet, exellent, still need more time to explore it.
Roxane O.
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I use Jira when I was a QA Analyst and have to say it made the communication and process between the QA team and the developers a breeze.
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Cynthia A.
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Using JIRA brings a lot of fun. It is interesting to note that This is the best thing that every developers love.
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Verified reviewer
Renewables & Environment, 51-200 employees
Used other for less than 6 months
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Our developers love Jira so I am happy as a purchasing manager
That we were able to link our Agile scrum alwith our project management and this helped manage some complex projects we have had over the last few months
They should create some easier dashboards
Matthew s.
Information Technology and Services, 1-10 employees
Used monthly for less than 6 months
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This is a great piece of software to communicate with your system developers and an ideal ticket program which has made our software run so well
great for reviewing tickets for issues or updates in software. Integrations are great as it goes into almost anything. Mobile app is very handy too
can be difficult at times to navigate and update and is a little bit on the pricey side as far a software goes.
Verified reviewer
Media Production, 1-10 employees
Used monthly for less than 6 months
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When we updated our website we were getting a lot of bugs. Jira was a great tool for our developers to track the bugs and figure out why they were happening.
Bug tracking works great! You can see how often and try to figure out why some bugs are appearing on your website.
Nothing! The tool was great, my developer loved it. We continue to use to track website bugs.
Thi H.
Information Technology and Services, 201-500 employees
Used monthly for less than 6 months
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We are using JIRA for tempo and time tracking of the QAs and Developers.
Logging time and getting time tracking report
Running the report is sometimes longer than I expected.