ManageEngine OpManager Network Monitoring & Management Software ( 4.58/ 5 31 reviews) 18,827 Alternatives to ManageEngine OpManager
Explore a recommended list of ManageEngine OpManager alternatives for your business in 2020. Compare alternatives to ManageEngine OpManager side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Uptime & performance monitoring made easy.
Alerting and on-call management for always-on services
What users mention about Opsgenie See all reviews The economics of the platform fit our needs better than the alternatives. I like the ability to easily spread the responsibility of support across the team. I like the user-friendly interface and how easy it is to integrate with other applications. The search functionality in the Alerts section is super flexible and easy to use. Ability to set quiet hours is great to allow people to get a good night's sleep without leaving big gaps in coverage.
Network monitoring & visualization system for SMBs
What users mention about AdRem NetCrunch See all reviews The flexible notifications have alerted us when problems are occurring and we have been able to either prevent or recover from outages. The power and ease of use are well balanced. I am able to accomplish all of the usual management tasks and many things I was not able to do with other, less sophisticated products. Even with this excellent tool your own resources and time spent working with NetCrunch determine the level of your success.
The network and application monitoring software
What users mention about WhatsUp Gold See all reviews WhatsUp Gold is good looking and attractive. The name Gold is catchy and intuitive with seem less team management and control. Whatsup Gold is obviously a good and useful product for people to use. The interface is friendly and the reminders are helpful. My experience has been pretty good, but as of right now we're looking at other more cost effective options.
SaaS IT Management Platform for MSP and IT Pros.
The Automation Platform for IT
IT infrastructure monitoring & alerting
What users mention about Nagios XI See all reviews The best benefit is the ability to create a monitor in a GUI rather than a command line. The best infrastructure monitoring tool helps a lot in managing any server for IT infrastructure which Contains All Needed Features. The UI and its functions are great. Enjoy working on this tool.
Zabbix is the ultimate enterprise-level open source software designed for monitoring availability and performance of IT infrastructure components.
What users mention about Zabbix See all reviews It is a great tool for monitoring and alerting. We use the company and it shows very effective, has good integration with other tools, sending emails and alerts. Once this Software is installed, and configured correctly, it works as it should. Great for pro-active monitoring. The newly designed web interface is user friendly and help in implementing and deploy with ease.
Powerful, Affordable IT Management Software
What users mention about SolarWinds Network Performance Monitor See all reviews Perfect for solving your network issues and live monitoring is awesome. SolarWinds gives you the ability to automate certain processes and set alerts for other processes that allow you to focus on other projects and not be tied to your computer. Even a small company needs this software but its hard to justify. The way they count nodes against your license total is in my opinion unfair.
Server Monitoring built for developers
IT Service Desk & Asset Management Software
What users mention about SolarWinds Service Desk See all reviews We will gain a higher level of respect from our customer base after we show how we can keep up with their requests in a more timely manner. We will have better records for our IT HW. While it was a great out-of-the-box solution, it didn't offer the unique scalability we needed and the customer service wasn't helpful in growing the product with our needs. I like that, out-of-the-box, Samanage offers great core functionality with a stable product that ties neatly into a beautiful UI for the end users.
Cloud-based Computer Diagnostic App
IT Automation for Today’s IT World
What users mention about ConnectWise Automate See all reviews We love that we are able to do so much with the computers that we manage on this software. Also love that we can find out hardware information through this secure application. He's amazing, and has made this software do some really incredible stuff for us. It had good functionality out of the box, but we've been adding scripts and automation to it for 5 years at this point. We are totally unhappy , every time we need support , it's really difficult to get someone with the right skills , so usually we skip and stay with bug / errors.
Application monitoring solution for root cause analysis
Cloud-Scale Monitoring Platform For Metrics, Traces, & Logs
What users mention about Datadog See all reviews Reliable, easy to integrate, supports all important types of monitors and events, fast UI. You can easily setup your dashboard for important metrics. Great web monitoring tool if you have the time to dig into all the options and settings. The user interface is really professional and good looking and the charts and graphs are well thought out. I think that the best features that Datadog has is that you can track and follow logs in real time, something really important to have if your project is live.
Incident Management & Operations Performance Software
What users mention about PagerDuty See all reviews The ability to to have the information displayed and on the go with the App is great for us as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting. Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it. We also suffer during outages for the lack of a "acknowledge all incoming pages" button.
IT Systems Management Software for Internal IT and MSPs
What users mention about Kaseya VSA See all reviews All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput. The problem with the quantity of features is that documentation is a mess and the UI is difficult to navigate. The organization is too basic to support so many features. The interface is currently awful. Flash is not a technology that should be used in a modern product and the interface frequently fails to update accurately when using filters.
All-in-one remote IT monitoring and management platform.
What users mention about Pulseway See all reviews If you dont have an Active Directory environment like myself, this is a solid option. Its not going to be AS robust in features and manageability but it comes close enough. The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications. I love the fact that Pulseway is so responsive, web accessible, and the support is amazing.
Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
What users mention about Atera See all reviews Ve used all of the major RMM tools and this is the best value for what I do. The support has been very good and they reach out to offer help regularly. Used Atera for a free trial, as I liked the idea of not having to pay per endpoint. The software a was nice and clean, but very minimal in terms of advanced features and integrations. Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.
Remote monitoring & management platform
Private, public, and hybrid cloud infrastructure software
Auvik gives IT teams complete network visibility & control.
What users mention about Auvik See all reviews The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding. In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors. Dives pretty deep and can do some amazing monitoring and scanning into networks. Definitely can help with looking into networks for basics and the intricacies for almost everything you're looking for.
Remote Network Monitoring & Management in an IoT World.
What users mention about Domotz Pro See all reviews We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found. Maybe my favorite feature is how it discovers all the devices on the network and does an amazing job of identifying them. Also the remote device connection feature is worth its weight in gold. This software is easy to use and provide useful information about ones network. I like the ability to test speeds remotely and see all devises on the network.
Remote monitoring & management for managed service providers
What users mention about Naverisk See all reviews It's was an amazing improve along those years and I am very confident to say that Naverisk hear what their customers have to say and align their development with the customers needs. Naverisk is a comprehensive RMM solution with a rich feature set which continues to improve. Naverisk support is very good and the ability to deal with real people makes a refreshing change. Great reporting once you get the hang of what its reporting. Awesome command line tool, great script packs.
Turning Sight Into Vistion
What users mention about LogicMonitor See all reviews It has been my greatest pleasure to consistently underutilized and not take advantage of the vast configuration and customization options that this software brings to the table. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. It has made training new techs a breeze due to documentation and ease of use. They are responsive to requests and open to help you help them build the product.
Network Monitoring For Serious Professionals
What users mention about PRTG Network Monitor See all reviews Easy to use, the free version of the software provides a good number of sensors to work with and easy to integrate. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. I love the licensing model for PRTG. I can just buy a bulk set of sensors and then I can "spend" those sensors in any way that I like.
IT & DevOps Incident Management
What users mention about VictorOps See all reviews Very customizable, easy to use, and fantastic support. This has really made managing alerts and on-call so much easier, and we've always had helpful and friendly support when needed. I like the best is the simplicity to set it up and to integrate with other tools, as well as the versatility to create different teams with different escalation schedules and paging policies. Works like clockwork, providing a smooth seamless experience. It is incredibly easy to assign on call schedules, and set up alerting.
Smarter Cybersecurity Services & Solutions
What users mention about Webroot See all reviews I purchased this to clean up my computer - GREAT product and easy to install and use. Great reviews and I see why. This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.
Cloud-powered SQL server performance monitoring
The Easiest-to-Use Unified Endpoint Management Platform
What users mention about NinjaRMM See all reviews I have been able to focus on bigger task without having to worry about patching and network connectivity loss. To get notified immediately when a server is off-line is exactly what I need. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community.
Predictive on-prem analytics & compliance for VMware + AWS
Virtual machine backup and replication for Hyper-V & VMware
What users mention about Altaro VM Backup See all reviews Altaro is a fantastic product at a reasonable cost and does just what we want in a solution. Have had a few odd issues where backups have become corrupted but this may be due to our backup media. We have been very pleased with the performance and are now looking at expanding our use of the product and taking advantage of cloud targets for backup storage.
Automated IT infrastructure visualization & management tools
What users mention about Device42 See all reviews Very easy to use, great customer service and great support. Any issues I have had, Device42 has been more than willing to help resolve. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present. This tool helps a lot if you want to figure out the application or server dependencies. It gives a very good picture of server communication, capture all the inbound/outbound communications.
The leader in enterprise wireless network monitoring
Machine data analytics based on ELK and Grafana
What users mention about Logz.io See all reviews I don't have to worry about scaling my ELK stack, those considerations are handled for us. Additionally the support is terrific, very responsive and the API documentation is outstanding. Logz is the gold standard for customer service among vendors I use. They've been incredibly patient and generous in helping me get the most of the product. Logz is significantly less expensive and still has great features. That, plus the customer service, would lead me to recommend Logz to just about anyone.
Service networking software for cloud and runtime platforms
Cloud-based platform for monitoring network devices
Network security and monitoring solution for IT teams
Enterprise IT monitoring and management made easy
What users mention about Netreo See all reviews There are many benefits to this product. The ability to see the status of whatever you want to monitor in one pane of glass has got to be the most important. This software is easy to use and have excellent customer support that will help you when and if it is needed. Easy to use, awesome support, easy implementation. Full featured, great dashboards and easy reports.
Cybersecurity management tool with custom alert thresholds
What users mention about Continuum Fortify See all reviews The interface is very user friendly and has a ton of awesome features. The benefits for our company with this product has been with better time management. We are able to be much more efficient with the remote desktop feature when troubleshooting employee's computers. Continuum is working on these, but every now and then an old bug from a previous piece of their software causes a problem.
APM solution for identifying the root cause of bugs & issues
What users mention about germain APM See all reviews Software with complete features for the user. Attractive "help" menu to keep the user comfortable with the services. The ability to create custom portlets. Being able to have a color coded chart by hour and SLA is a wonderful way to depict issues. I have been using germain APM for about 8 months now. For me, the ability to have users record video of their issues helps tremendously when trying to identify the actual issue.
Cloud-based IT operations management suite
What users mention about Syxsense See all reviews Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around. The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again. Its been great, so easy to use and helpful beyond imagine.
Remote monitoring and management solution for MSPs
Remote support for MSPs, IT service providers & helpdesks
What users mention about Splashtop Remote Support See all reviews Super easy to setup, deploy, and maintain. Cost was a driving factor and it fit well into my budgetary guidelines...very affordable in the realm of remote support tools. I haven't needed to contact support very much but each time I have they have been quick to help. More than anything in the IT world speed is paramount, these guys are good. Overall my experience with Splashtop has been a good one. Easy to use, user friendly, and inexpensive way to remotely access your PC from anywhere.
A PSA Tool Designed To Run Your As-a-Service Business
What users mention about ConnectWise Manage See all reviews Great organization of information including client information, tickets, and if needed documentation. Highly recommend as it's a great solution for an MSP of any size. I love connectwise for IT helpdesk because there are so many ways to interact with the software. It provides the ability to look up customers fast, start tickets fast and resolve them quickly. What I mainly love about this product is it really helps me delivering more consistent service to my beloved clients.
Business management solution for IT departments & MSPs
A complete IT service management (ITSM) tool for business
What users mention about Freshservice See all reviews I feel bad even complaining about it because it's so simple to use but I feel as if the interface could use an update. I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them. For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.
Cloud log management and monitoring
Ease the burden of IT auditing
What users mention about Netwrix Auditor See all reviews Once we got the auditing to start, it picked up all of the items it missed while it wasn't auditing, so we lost nothing. After getting the system up and running it has been a great tool for being proactive when monitoring our environment. The automated reports work great. Easy to use, Easy to install, Easy to configure, Love the automatic reports and the ability to search the reports with lots of filtering options.
Load balancing software system with 19 advanced monitors
Load balancing and WAF - Secure, fast, scalable applications
Data center management system for mid to large enterprises
What users mention about Sunbird DCIM See all reviews What we like most about Sunbird's DCIM solution is the integration between dcTracks and PowerIQ along with the great features, detailed user interface and ease of use. Great functionality and large user group helps a lot to solve problems, which are impossible to solve in other products, like subfloor or above rack equipment placement. Having tried to work with top five DCIM products I consider SunBird the best DCIM product on the market. It is easyest to adopt to and covers the most of DataCenter manager's tasks.
Modular ITSM and ITAM solution based on ITIL principles
What users mention about Canfigure See all reviews With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions. Chris has been more than supportive and quick to respond, which I appreciate. SupaDESK is great if you understand the importance of Service Delivery.
Configuration validation for Kubernetes workloads
Predict and prevent losses in production yield and quality.
Desktop-as-a-service software (DaaS) for multiple endpoints
3D structual analysis software for engineers
Mobility solution for application deployment
HaloPSA brings everything an MSP needs into one location.
What users mention about HaloPSA See all reviews Excellent Service with an Excellent Product. Their customer service is very good with someone always happy to help as soon as you call in. Great experience overall, from initial configuration of our specific requirements, ease of use, through to fast and friendly support. We have been using NetHelpDesk for two years now and have been extremely pleased with its performance. And reliability over this time.
SOC 2-compliant IT documentation management platform
What users mention about IT Glue See all reviews Overall It is a great option for MSP's that I highly recommend. It is good for users in other departments aswell to keep track of important documentation. The documentation system is great and the ability to download all the information you need is very helpful. It's also very secure and has a good innovation team behind it. It is beneficial and really easy to use. You can teach someone in minutes how to setup documents and the site even helps you.very impressed.
Backup and Disaster Recovery for MSPs
Cloud-based HIPAA compliance solution
Automation software for all Professional Service Businesses
What users mention about Accelo See all reviews The Idea of Task Board is really nice and this is a very good tool for monitoring tasks and keep them in mind. Mentioning about their blog is good for creating loyalty. We have a lot of different tools and this interrogates with most of them. For those that doesn't the API has been a fantastic solution to get our processes working. Love the product as it allows to manage customers, projects, contracts, finances and time management in the same application. Great list of features in each of this areas to manage them.
Help desk & billing software for IT service businesses
DNS-based web filter, malware/phishing protection & security
What users mention about WebTitan See all reviews Pricing is competitive with other web filtering technologies we have deployed in the past. Active Directory integration is a great feature and helps you identify user behavior. I really like the homepage for WebTitan which is a nice snap shot of the current web landscape of our company. It shows all of the allowed connections and blocked connections which is nice. WebTitan gives security and control of the content of the network. It's good that my company cares about cybersecurity and implemented this solution.
Powerful Service Desk and Simple to Use, Modular ITSM Tool
What users mention about SysAid See all reviews Our company is satisfied with the tool, the use of it is not exclusive to IT, departments such as maintenance, marketing and finance have joined the use of this great tool. The few times we have had any issues with the software in all the years the support has been very responsive. Reliable, reasonably priced and excellent customer service. The quality of the software is really great. More documentation and tutorial so easy to use, very user friendly.
Diagram tool to draw any type of chart or diagram
What users mention about SmartDraw See all reviews This software has so many awesome templates that helped me desing what I wanted to do with my yard. It made layout a snap and was a pleasure to work with. Connecting the lines can be a bit frustrating at times but it could just be the lack of experience with it. A program that is incredibly complicated to understand. They attempt to simplify the architecture process but it is miserably complicated and lacks an intuitive interface.
Asset Management & Software License Management
What users mention about InvGate Assets See all reviews I love the fact that it is very easy and simple to set up. And I also like that it also has a support system for users. Product is easy to understand and looks great – mobile view is best in class. Currently we are working to relaunch our help desk, because after the good reception of the clients we saw the need to adjust several additional options of the product.
ITIL Certified IT Service and Asset Management Solution
Actionable IT alerting platform for enterprises
What users mention about xMatters See all reviews Ease of use, reliability and the find/assign with escalation capabilities. Having one tool to notify and also be able to do scheduling for on-call rotations is a benefit. Having the ability to instantly contact available volunteers to resolve incoming rescues, has helped us to significantly improve our service to animals and the community. The ability to just have users locate their xmatters notification email and then join the bridge off of that is great.
Service desk & IT service management
What users mention about Serviceaide See all reviews The service feedback is awful. We can't embed the question, we can't personalize our forms, even the service feedback e-mail is bad. Simple and effective product, great value for the business with easy adaptation and good additives. Lastly, I really like the project workspace. It is very simple to use, looks good and with customisable lanes, I can add certain sections suited to different projects and remove them for others.
Simple service desk built on Jira
What users mention about Jira Service Desk See all reviews When there are large about of mini-tasks some of them can get lost. Unable to merge issues to another project. It has an awesome and simple workflow and helps with keeping things organized and tracked. Everyone in the company picked it up pretty easily and my team of IT supports are enjoying it as well. The Jira Service Desk has been a great tool within our company. I find the ability to customize your request with some required and some option fields really helpful.
Award winning IT Asset Mgmt and Service Mgmt platform
What users mention about Alloy Navigator See all reviews The ease of use, ability to customize the software to our needs and the fantastic support we receive. I really like the variety of modules, and the tech support available to help out. I also like the ease of use for my technicians. We currently use a system where every call we get we have to input a ticket ourselves in full detail, its not horrible by any means but there is an inconvenient factor to it.
Remote support software & unattended remote access
What users mention about ISL Light Remote Desktop See all reviews The customatisation (f.e. with our LOGO + Technician Name) of the interface is a nice AND easy thing, together with the selfstarting video-recording is a great advantage. We like the ease of use for both the clients and ourselves, we also like the easy file transfer feature and the ability to give easy Ad Hoc support. For a support utility, the most important features are ease of use for the customers we're supporting, and reliability. This excels in both counts.
Incident & response management tool for IT & DevOps teams
Network monitoring and performance testing for IT teams
IT management solution for medium to large businesses
Network security solution for businesses
Workload automation platform for businesses of all sizes
IT management platform for businesses of all sizes
Apple device management solution for Apple IT teams
Server for secure file transfers and automated data backup
Apple device management (MDM) for macOS, iOS, iPadOS, tvOS
Cloud-based platform for monitoring IT assets.
Mobile device management solution (MDM/EMM)
IT infrastructure automation platform
Cloud-based SaaS management platform for IT teams
Manage your projects from start to finish with Wrike
What users mention about Wrike See all reviews The Gantt chart is amazing and very handy as a project management tool and good for scheduling. It has a Customized automated workflows, and also can be integrated with so many popular Apps. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called. We want to stress that we love and recommend Wrike mostly for its ability to combine what we see as available features from other applications under one umbrella.
Project Management Made Easy
What users mention about monday.com See all reviews The managers are able to have a high-level view of how progress is going, while the team can see the daily details of each and every task. The layout is fun, colorful, and most importantly clean. The feature that I liked the most and is the most impactful is the ability to integrate with other software applications to bring in data to Monday.com. It creates a seamless integration. Monday.com is a great tool in my experience for smaller teams who need a robust solution to help with project alignment and goal setting.
Software Intelligence Platform - Full Stack Monitoring
SQL server performance monitoring
End-to-End visibility for serverless applications
Cloud-based platform for monitoring application performance
Private cloud management solution for legal & law firms
What users mention about Abacus Private Cloud See all reviews The experience was catastrophic. The on boarding team at Abacus Private Cloud was never able to transition our data from Amicus to AbacusLaw and we were within 10 days of missing a billing cycle. What we have enjoyed the most with APC is their customer service. The technicians that we have dealt with have been dedicated to finding a solution. Abacus is extremely user friendly, and the ability to access so much information with the click of a key is awesome.
Flexible Software. Focused Service.
What users mention about Vivantio See all reviews For a small business this is not much of a problem but in the big leagues being unable to measure performance against SLA is the same as failing SLA. It also is a great tool for workflow and asset management. We have been able to assign incident tickets effortlessly to other members of the team. Vivantio is easy to modify which makes it easy to give a better quality environment and ensure good adoption rates from your users. The customer portal we set up has been very well received.
Remote support for helpdesks, call centers and organizations
What users mention about LogMeIn Rescue See all reviews This program is very easy for our staff to use, and very easy for the customer to initiate a support session. The ability to transfer client sessions between Tech Support reps is great. Mobile support is amazing as I love being able to remote into my home computer from my phone. My IT team uses LogMeIn Rescue to remotely connect to our PCs and resolve IT issues, it is easy to use, i can easily grant remote access to them.
Advanced Network and Application Monitoring Software
Autonomous Operations- Intelligent Automation for IT Ops
Monitoring and Stability as a Service for Cloud Systems