What is OpSource Application Operations?Database Management
OpSource Application Operations customers receive full Database Management support. Our dedicated team of industry veterans provides world-class support for complex Oracle, MySQL, and Microsoft SQL database implementations.
New customers receive an initial Kickoff meeting as an introduction to OpSource and to collect the detailed requirements necessary to ensure a successful and on time delivery of your environment. OpSource will propose a date when the Infrastructure will be handed over. This date will be used for billing associated with OpSource Application Operations.
OpSource’s offers a dedicated change management process which forms a key component of our Application Operations services. The process focuses on change planning, implementation, and follow-through so that application availability and performance can be maintained.
OpSource stimulates three key monitoring platforms that provide multiple layers of monitoring: Public IP-based Network Monitoring, Core System Monitoring and Single Step URL and Transaction-based User Experience Monitoring.
OpSource Application customers receive our support to increase application performance and efficiency. This will lead to an improvement of customer satisfaction levels, margins and scalability.
Application Operations Compliance
OpSource maintains a number of certification and compliance initiatives both as a company and specific to the OpSource Managed Hosting and Cloud environments.