osTicket Pricing Plan & Cost Guide

osTicket

Customer support ticket system

4.22/5 (27 reviews)

osTicket Pricing

Pricing model: Freemium, Open-source, Subscription

Opensource

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Pricing Comparison

How does osTicket compare with other IT Management apps?

Subscription plan?

osTicket



96% of apps offer a
subscription plan

Free trial?

osTicket



90% of apps have a
free trial

Freemium plan?

osTicket



32% of apps have a
freemium plan

Pricing Comparison

IT Management app prices shown are $/month

Please note: For comparison purposes the price for osTicket has been scaled monthly. Actual price is $/per year




osTicket Pricing Reviews

Pros
  • osTicket is extremely versatile, and for the SMB market (or for a small dev team) it is a very powerful tool with the ability to extremely customize the tool, all with no price tag.
Cons
  • As with any free tool, while the community support is great, larger issues can take longer to resolve
100%
recommended this to a friend or a colleague

1 reviewers had the following to say about osTicket's pricing:

Chau Pham

osTicket is a great customer support tool

Used daily for less than 6 months
Reviewed 2016-12-06
Review Source: Capterra

It's got everything we need to help our customers, from the basic ticket system with classifications to a functional knowledge base.osTicket is extremely versatile, and for the SMB market (or for a small dev team) it is a very powerful tool with the ability to extremely customize the tool, all with no price tag.

Read the full review


osTicket

Customer support ticket system