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OutSystems vs IFS Field Service Management Comparison

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Overview

Category Leaders

OutSystems is a modern application platform, with AI-powered automation across the entire application lifecycle to help you...

IFS FSM is an AI-based omni-channel field service management solution that helps manufacturers and distributors manage job...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

65

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

345

5

4

3

2

1

226

109

10

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

22

5

4

3

2

1

12

9

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

He helps us with the various projects we have in the Company, which is the most important part of my job. It perfectly supports project flow and helps us create flawless projects.

JP

Jinal P.

The user interface is great and give a lot of opportunities. It is a great tool to examine for further developments.

Vv

Victor v.

Secure, feature rich, great support, great performance, easy to learn development environment.

BJ

Bruce J.

Pros

This has served us well in the past, and I feel we haven't even scratched the surface yet. IFS has been wonderful to work with, great partnership and assistance where we need it.

RG

Rudy G.

I use IFS in finance (accounts payable) side, create lots of reports for users and generate them to test them and making them perfect as IFS helps a lot.
AvatarImg

Burak C.

Nice to know we are working with a company that is ahead of where we are.

RO

Roger O.

Cons

Difficult to do an on premise implementation and dealt with disaster recovery.

JC

Jane C.

The level of training and information for people with some knowledge is weak. They are either very confusing documents, or it is all very vague.

NV

Nuno V.

At the beginning we had some doubts but now, we do have lots of apps including core business apps. Honestly, without Outsystems, I just cannot imagin how can we would face covid crisis.
AvatarImg

Juan Manuel M.

Cons

It's bothersome to open it sometime since you cannot pin it to task bar.

YI

Yumiko I.

Being so full of features it makes it complex to start using the system. The learning curve is difficult to master and will take you and your team quite some time to get used to it.

Ed

Emilio d.

Customer Portal lack a significant amount of functionality needed.

MS

Mike S.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features70
  • AI-assisted Development
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Billing & Invoicing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Management
  • Class Scheduling
  • Client Portal
  • Collaboration Tools
  • Collaborative Development
  • Compatibility Testing
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Custom Development
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Import/Export
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Debugging
  • Deployment Management
  • Design Management
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Facility Scheduling
  • File Management
  • File Storage
  • Fixed Asset Management
  • Forms Management
  • GPS
  • Geographic Maps
  • Graphical User Interface
  • Graphical Workflow Editor
  • Group Scheduling
  • Historical Reporting
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Iteration Management
  • Job Management
  • Job Scheduling
  • Lifecycle Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Development
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • No-Code
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Performance Monitoring
  • Pre-built Templates
  • Preventive Maintenance
  • Prioritization
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • Routing
  • Rules-Based Workflow
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Software Development
  • Source Control
  • Task Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • Visual Modeling
  • Warranty Tracking
  • Web App Development
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features67
  • AI-assisted Development
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Billing & Invoicing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Management
  • Class Scheduling
  • Client Portal
  • Collaboration Tools
  • Collaborative Development
  • Compatibility Testing
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Custom Development
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Import/Export
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Debugging
  • Deployment Management
  • Design Management
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Facility Scheduling
  • File Management
  • File Storage
  • Fixed Asset Management
  • Forms Management
  • GPS
  • Geographic Maps
  • Graphical User Interface
  • Graphical Workflow Editor
  • Group Scheduling
  • Historical Reporting
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Iteration Management
  • Job Management
  • Job Scheduling
  • Lifecycle Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Development
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • No-Code
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Performance Monitoring
  • Pre-built Templates
  • Preventive Maintenance
  • Prioritization
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • Routing
  • Rules-Based Workflow
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Software Development
  • Source Control
  • Task Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • Visual Modeling
  • Warranty Tracking
  • Web App Development
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations27
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations4
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OutSystems logo

OutSystems

Great platform getting better by the minute

Reviewed 4 years ago

I have developed multiple application for multiple customers. From a field service applications to an internal applications for employees

Pros

The ease of user is extraordinary and the speed at which you can deliver products is amazing.

Cons

There is not much to dislike about the system. There is a certain Outsystems way they force you to learn but once you are used to it you are good to go.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OutSystems logo

OutSystems

Why didn't I started with LowCode platform OutSystems earlier?

Reviewed 4 years ago

The customers for which we deliver projects are from many different industries, we build solutions for field service companies, insurance companies, pension administrators, business consulting companies, etc.

Pros

The speed in which we can deliver web and mobile applications for our customer, and the developer experience, where most repetitive work is taken care of by OutSystems. Also the fact that it is a complete platform with all the DevOps build in is great! Last but not least the OutSystems community is a very active community of professionals, help is always available very promptly why you get stuck.

Cons

Debugging capabilities not (yet) up to par with traditional development tools like Visual Studio, especially the ability to change values on the fly and to alter execution path. Then again visual debugging mobile application in an iPhone or iPad from my Windows developer laptop is amazing!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OutSystems logo

OutSystems

The hunt for talent

Reviewed 4 years ago

The lack us usability in the field and network issues while repairing wagons

Pros

Product and features are great and provide us to create value generating apps (applications) together with 'business'

Cons

License model and the lack of good trained experienced staff

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OutSystems logo

OutSystems

Has the potential to change organisations competitive edge same like MS Excel has over the last 15yr

Reviewed 4 years ago

High touch service management and costs. Outsystems enabled a digital self service, in an agile environment where I went live in weeks and have the ability to adjust, with customer/user feedback. The forum and community is very strong, usually get feedback to issues that arise within hours at any time of day.

Pros

Simple to use, rapid development is achievable without needing to be a developer. Gives business users more power to create solutions to solve business problems.

Cons

Has a specific way to do things, these need to be learnt.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OutSystems logo

OutSystems

Great to work with

Reviewed 4 years ago

Development speed, higher quality

Pros

Speeds up development Easy integration of Oracle DB Expandability through custom .NET code Great community Good "university" (learning OS) Excellent code cleanup (remove unsused elements)

Cons

JS integration for WEB (could be fancier) NULL value handling. Lack of advanced CSS management.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OutSystems logo

OutSystems

OutSystems Platform : Right choice...

Reviewed 6 years ago

Great Experience...Easy to Use...Friendly Interface...Integration is easy and open for any back-system...

Pros

No coding... Integration

Cons

Service Studio can be improved...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

OutSystems logo

OutSystems

OutSystems is a good bet

Reviewed 4 years ago
Pros

Easy to read and maintain code, it's very visual and organized.

Cons

The only con I have is really the Service Studio. The team behind Service Studio should focus on stabilizing it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OutSystems logo

OutSystems

Very easy to support development and build mobile apps that have an impact on your business

Reviewed 4 years ago

We develivered a mobile app very fast for our work crew on the field. They can do their work easier now with their tablets instead of always going to the repair computer

Pros

ease of use. It's so easy to build mobile apps for with this software. Development doesn't take long and you can make adaptations on the fly. Customers can use their product fast and are happy.

Cons

You can't insert any code into it. Sometimes you know the solution in code, but you can't input it anywhere

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OutSystems logo

OutSystems

Great Product and exceptional potential

Reviewed 4 years ago

Outsystems allowed me to become a highly valued developer to all the companies I helped in the past, and allowed me to make the difference by being able to react and implement things fast than I would otherwise do in traditional development.

Pros

Deployment management, code abstraction, monitoring tools

Cons

Licensing cost, lack of skills on the market

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OutSystems logo

OutSystems

Best Platform ever

Reviewed 3 years ago
Pros

Best Low Code Platform. I started developing with OutSystems and then moved to DevOps. In any field you can get yourself surprise about how extend the company is in terms of offering tools for the business. I love the customer service support. So if you think everything ends when you purchase the platform you are wrong you are not alone along your implementation. I Highly recommend OutSystems if you want to get quick result in a short period of time and must important of all, with quality

Cons

nothing. Best application someone can use

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

OutSystems logo

OutSystems

Increase in Productivity

Reviewed 6 years ago

We have started using OS around 2 year back and so far we have developed and delivered many small and big projects using this.We observe a great improvement in productivity with same resources we used to work with .Automated 1-click deployment and roll-back also increase productivity and reduce the deployment effort and errors. Now we have a big team of Outsystems developers and looking forward to make ourself more confident and Agile.

Pros

One Click Deployment Multi Tenant Management User Role Management Query Optimization Allow Extensions to Write Your Own Code Love Ready To Use Forge Components SILK

Cons

No cons were added to this review

Vendor response

Thanks for taking the time to write this review Pramod. Increasing productivity has been one of our top objectives since the start and we're happy you taking advantage of it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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