Paessler Pricing, Features, Reviews & Comparison of Alternatives

Paessler Reviews

Paessler

Network Monitoring For Serious Professionals

4.62/5 (37 reviews)
17,097     3,303

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.
www.paessler.com

Paessler Overview

Pricing

Starting from: $400.00
Pricing model: Freemium, One-time License
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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Paessler screenshot: Network-wide Monitoring of Traffic, Usage, Performance and AvailabilityPaessler screenshot: Classify Bandwidth Usage by IP, Protocol or ConnectionPaessler screenshot: Hierarchical Management of Devices and Sensors

Paessler Reviews (37)

Latest reviews

 Simple but efficient monitoring tool

Read the full review
Reviewed 7th of June by Todd Schwarz

 

 Great network monitoring for half the price

We save a lot of money using PRTG because they are very affordable compared to other monitoring tools out there and they are still considered enterprise level software

Read the full review
Reviewed 18th of May by Dominique Fabro

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Paessler Screenshots (3)

Paessler screenshot: Network-wide Monitoring of Traffic, Usage, Performance and AvailabilityPaessler screenshot: Classify Bandwidth Usage by IP, Protocol or ConnectionPaessler screenshot: Hierarchical Management of Devices and Sensors

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Windows
Supported Countries
Australia, Canada, China, Europe, Germany, Japan, United Kingdom, United States
Supported Languages
Chinese (Simplified), Czech, Dutch, English, French, German, Japanese, Portuguese, Spanish
Support Options
FAQs, Knowledge Base, Online Support, Video Tutorials

Paessler Pricing

Starting from: $400.00

Pricing model: Freemium, One-time License

Free Trial: Available (No Credit Card required)

Competitors Pricing

Zabbix

Pricing model: Freemium, Open-source

PacketTrap RMM

Pricing model: One-time License, Open-source
Free Trial: Available (No Credit Card required)

Nagios XI

Pricing model: Freemium, One-time License, Open-source, Subscription
Free Trial: Available (No Credit Card required)

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Key Features of Paessler

  • Quick Download, Installation and Configuration
  • Easy to Use: Choose Between Five User Interfaces
  • Comprehensive Network Monitoring
  • Flexible Alerting
  • PRTG Cluster Failover Solution
  • Distributed Monitoring Using Remote Probes
  • Data Publishing and Maps
  • Multi Language Interface
  • In-Depth Reporting
  • High Performance Design and High Security Standards
  • Support for Customization

Alternatives to Paessler

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Todd Schwarz

Simple but efficient monitoring tool

07/06/2017

Pros

ease of use, very simple but effective interface. ability to add different sensors to meet our needs. ability to adjust settings for your company needs.

Cons

haven't really ran into many things that we would want different. maybe some built in links on warnings to websites would be an nice feature but not a necessity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
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Dominique Fabro

Great network monitoring for half the price

18/05/2017

We save a lot of money using PRTG because they are very affordable compared to other monitoring tools out there and they are still considered enterprise level software

Pros

Has most features those big enterprise software have such as solar winds at half the price. You pay for the amount of sensors you use and not devices

Cons

The web interface is superb but the desktop client is a bit buggy and no where nearly as good as the web client.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Rahman Babayev

great network monitor but...

07/02/2017

This software is very good and useful, but sometimes it suddenly shut down, I think you have to look at this problem, without this it is very helpful, thanx)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Paessler


Thanks for the review Rahman!

PRTG shouldn't be crashing at all -- this is definitely not normal behavior (and we apologize!). Could you please send a "support bundle" to our tech support team so they can help? You can send a support bundle easily from inside the software, under Setup / Contact Support. This automatically attaches a screenshot and log files to your question.

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Vini Moyano

Missing Maps, Monitos and much more :-(

07/12/2016

Good price, but with weird support and missing a lot of features, like MAP customization, Dependencies, APM, NTA, etc.

Pros

Price, only.

Cons

Missing many cool features like others have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10

Recommendations to others considering Paessler

need to be better

Source: Capterra
Helpful?   Yes   No

Response from Paessler


Hi Vini,

We¿re sorry you weren¿t able to find many of the features you were looking for.

Would you like to be contacted by our presales or support teams? They can show you where to find the ¿missing¿ features such as mapping, custom maps, custom monitors, dependencies, application monitoring and netflow monitoring, all of which are included with PRTG.

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Eitan Burcat

Solves our monitoring needs

06/11/2016

We manage lots of machines with PRTG, it helps us focus on the important stuff that's going on. Covers divers needs.

Pros

It's easy to use without getting too technical when you start of, and lets you ramp up and dig deeper as you go. Covers lots of different scenarios, good visualizations, good performance, good features are getting added as we go.

Cons

Windows based, and sometimes it's awkward to manage lots of linux machines with it - especially when the monitoring requires scripts to run on the remote machines.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Paessler

Any monitoring software is part of a monitoring process that needs to be in place. It's very important to keep improving the monitoring as the software develops, and keep the rate of false alarms very low.

Source: Capterra
Helpful?   Yes   No
Read more
Micah  DeVries

PRTG, great network monitor when it isn't crashing or glitching

10/10/2016

The software is very easy to set up, which is a plus. But for some reason it keeps giving faults reports, and sometimes would randomly crash. Tested on multiple devices. Has potential to be great though.

Pros

easy to set up, has good potential

Cons

Crashes and is glitchy, could use some work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Paessler


We're really sorry that PRTG isn't running smoothly for you. Most crashes are related to hardware or operating system configurations -- would you be willing to open a support ticket with our support team, so they can check your logs for you? The logs would also help them debug any false positives you are getting. We'd be happy to help get PRTG running for you.

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Florian Gewecke

Verified Reviewer

That really made my Day!

29/04/2016

First of all: Actually (April 2016) the product is free for up to 100 Sensors! I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios. What can I say: I expected a solid Dice Game and ended up in Las Vegas! Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly. Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server. PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.

Pros

Very good structure and overview of your devices and systems load, usage, availability and traffic Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary Free for small environments Very Flexible (google 'prtg netatmo' for an impression :) Be aware and informed about uprising problems (Mail, SMS, Mobile) You literally see what your users experience

Cons

Really! I have been thinking, but didn't find that much. Rather ... nothing? OK, one: you need a Windows system. That might be an issue for some.

Rating breakdown

Value for money
Ease of use

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
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Jeremy Willans

Excellent Monitoring Product!

23/12/2015

PRTG is a easy to use, intuitive program that is very straight forward to set-up yet provides significant value back to the IT Team with its vast monitoring and reporting capabilities Paessler as an organisation is constantly updating PRTG to meet both the current upcoming needs of organisations with their extensive collection of available sensors, and if you require something specific, it is very easy to get it configured with the Custom Sensor options available. They are also small enough to listen the feedback provided by customers to feed into future updates to the product via their wishlist. Another important aspect of this solution is the prompt reliable support as well as a wealth of information in the Resource Centre and Knowledge Base. Now that it comes as a Free Solution with 100 Included Sensors, there is no reason an SME Sized business cannot get basic device monitoring running in less time than it takes to make lunch.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nicholas Hoague

Fell in love with it at first glance!

24/10/2015

I've tried many SNMP monitoring tools, but PRTG beats them all ... at first glance! I currently monitor our data center and all customer servers using PRTG. We monitor our data center temp, internal temp of servers, load times and run times on our batteries, loads of Linux servers, bandwidth throughput on our switches ... I could go on and on. PRTG cluster with a remote server and their iphone remote app make this the absolute best monitoring solution available. I love PRTG!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stuart  Pritchard

Using PRTG for small medium business

06/10/2015

I have tried a few other monitoring software packages (Solarwinds, Manageengine and Spiceworks) but find PRTG far superior ¿ especially with the mobile probes. I am using your program to monitor a small network at home (Free version ¿ up to 100 sensors). It includes several PC¿s, mobile devices, printers and other home devices (smart TVs etc) running through a Cisco router. I am able to get very detailed DSL / interface and Netflow/SNMP and syslog stats from my Cisco as well as SNMP traffic stats from PC¿s and printers. I also have a packet sniffer running on a SPAN port on the Cisco. At present I have approx. 80 sensors running (this is adequate for my needs) and find the detail and look of the software provided is excellent. I work in IT and have promoted your software to many small businesses as it is so easy to integrate and give valuable information regarding local networks.  

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more